|Avg. Flight Duration||9h 55m|
|Flights Arrive in||Paris|
|Flights Depart from||Vancouver Intl|
|Airlines||Air Transat, Delta, Iberia|
Pros: Flying to Europe departure timing and the crew service were great. The regular food was better than all the bigger airlines I have flown recently. I look forward to the trying the gourmet offerings in the future.
Cons: You have to pay extra for seats assigned when you buy your ticket or select them 24hrs before departure. Airlines still have not learned how to deal with babies on parents laps. The little children on parents laps on full flights are as uncomfortable as the neighboring passengers. Bathrooms need mid flight service. Passengers were not considerate.
Pros: Checking In was really easy and the TSA process was speedy
Cons: The flight attendant kept insisting that we take our headphones out even there were no announcements being made.
Pros: Friendly service, modern aircraft
Pros: Flow as smooth , attendants were good.
Cons: Boarding was delayed and then we sat about an hour on board waiting to get de-iced. Ended up over 1 1/2 hours late.
Cons: Old plane small cabin and seats hurt after 4 hrs.
Cons: Even the comfort seats are crammed together too close. One can barely move. Dreadful
Pros: great crew!
Cons: luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed"
Pros: Crew was awesome. Always available if needed
Cons: Food was just ok. Could have a little more movie selection
Pros: Early departure
Cons: Absolutely nothing
Pros: Good airframe.
Cons: 3+ hours delayed; didn't arrive until 3AM.
Pros: The food is very good in 1st class.
Cons: Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance.
Pros: Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop.
Cons: The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving
Pros: The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem.
Pros: Very attentive crew
Cons: No complaints
Pros: We got there.
Cons: Plane arrived late so boarded late. Crew was ridiculously slow with drink/snack cart. They served only 5 rows so we never got a drink.
Cons: Old plane small cabin and seats hurt after 4 hrs.
Cons: Delayed flight, my seat was bumped from an aisle to a window seat although I checked in online and secured the Seat 24hrs prior to departure. The excuse I was given by staff is that the person sitting next to me is a “big” person so it’s for my benefit. Well the row I had planned to sit in had two people with an empty seat in between. And they were not “big” as was said. my seat I was moved to had sick children behind my seat whom were coughing and kicking the back of my seat and the row was completely full. An aweful experience and to top it off, the planes entertainment program was broken so we were provided with no entertainment, video or audio.
Pros: Flight was quiet and uneventful. Kudos to the pilots.
Cons: Our flight from YEG to YYZ was delayed by over an hour. Normally this wouldn't bother us, as we did not have a chance to get flight, however, we felt we were deceived and lied to by Air Transat at the gate. Specifically, the staff at the gate indicated that our flight would be delayed "intentionally" according to airline policy, to take advantage of favourable tailwinds to get the flight to YYZ on time. This explanation maked no sense, and was unfounded from a cursory Google search. When we finally boarded an hour later, the captain on the flight indicated that the plane was actually LATE arriving to YEG from a previous flight. I'm not expecting any specific reimbursement for the inconveniences to us or our family picking us up, but we and other customers should NEVER be decieved. If the flight is late, tell us, and indicate whether connecting flights (for those that have them) will be withheld or not or to make appropriate arrangements if otherwise not possible.
Pros: Friendly staff, comfy seats, in flight entertainment and charging stations at every seat
Cons: Not a lot of leg room, hectic boarding
Pros: The flight was on time
Cons: The plane noise was loud
Pros: Modern aircraft. Leg room was ok. It was a busy flight.
Cons: Boarding was late but made it in time. Need better seat selections.
Cons: Flught was 90 mins late leaving becuse of equipment failure. Missed my meeting.
Pros: Boarding was good and the crew were helpful/friendly.
Cons: Flight delayed 3 hours. Aisle Seat narrow and was hit a lot every time someone went bye so there was no napping for me however since it was a direct flight and only 3 hours I would take it again. I was glad when we landed.
Pros: Seats had decent space.
Cons: Only had limited food so when the staff came, they had nothing left except for junk. Pretty pathetic considering we have to pay for it too. They prefer to let their passengers starve. No entertainment. Wouldn't take air Transat again unless I had no choice.
Cons: flight was delayed in both directions; very few announcements; the crew were ok, but there was not much service in the hour we waited foe the plane to take off and during the flight
Vancouver Intl (YVR) Canada
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