Daily cleaning, installation of cabin HEPA filters on flights from Vermont to Jamaica
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Scores according to KAYAK customer reviews
Pros: "Roomie seats and many included amenities."
Cons: "Wifi was not available during the flight from Boston to Montego Bay"
Pros: "Seats were the most uncomfortable seats. There was no give in the seats and they didn't move at all. The armrests went up but jutted out like daggers. So, if you tried to stretch out it was impossible. I felt like a homeless person who wasn't supposed to lay on a bench."
Cons: "Better seats."
Pros: "love jet blue"
Pros: "Crew is always fantastic, JetBlue crew members never let me down!"
Cons: "Free earphones for the TV"
Pros: "Flight on time and smooth trip."
Pros: "Friendly crew"
Cons: "Don't like Charlotte airport but that's beside the point."
Cons: "We were delayed and very long landing,circled around for a long time."
Pros: "Coffee was great"
Pros: "Everything was so easy and i was emailed remindeers as well as flight updates."
Pros: "snacks were ok"
Cons: "two bathrooms were out of order"
Pros: "The seats in the extra space area were pretty comfortable."
Cons: "Didn’t have enough overhead luggage space. I had to put my luggage 7 rows back and I was sitting in the front of the plane."
Pros: "Staff at gate"
Pros: "It was good"
Cons: "Cheap on the food"
Pros: "The weather was bad in New York and we had to delay takeoff in Vermont. Usually airlines don't handle unexpected changes well but the Jetblue"
Cons: "The flight boarded late and got in about 30 minutes late. A shame for such a short flight."
Pros: "Everything was smooth and went as desired. All staff pleasant and helpful. Kept informed every step of the way. Airplane comfy and clean."
Cons: "Our stewardess annouced that the pkane had technical issues with tge mobitors. Apparently the pmane was in use all day on multiple routes. They tried resetting it a few times but it was unsuccessful. The screens froze in the middle of your program and would not recover. We were directed to contact the jeyblue 1-800 number for some type of credit"
Pros: "On time"
Cons: "Luggage handling"
Cons: "Flight was. Delay"
Cons: "Flight was delayed 3 hours, and we arrived to our resort extremely late and tired. We did not get a room we wanted, and had to change the next day since our flight delayed us."
Cons: "I forgot my earbuds and there were no complimentary headsets available"
Pros: "Staff courteous& cooperative"
Cons: "Purchased headphones only to find seat connection broken."
Pros: "The flight attendant had a Great sense of humor"
Pros: "The staff was very helpful. And made the flight smooth for a first time flyer"
Pros: "Nothing. Desk staff had an oh well attitude."
Cons: "I left my house at 2am for this flight. It was canceled when I was 5 minutes from the airport and <1.25 hrs of boarding. To have “we can refund your flight” as the only response was unacceptable. Figure out a way to partner with other airlines."
Pros: "Not much"
Cons: "No apologies for the delayed flight. Only some of the TV’s appeared to be working- unable to change channels or volume so reduced to watching the same video for 3+ hours. I have flown JetBlue numerous times so quite disappointed with this flight."
Pros: "Quick flight, great flight staff"
Cons: "Checked luggage never came out on the carousel, waited over 50 min and finally found the bag in the baggage office"
Cons: "Seats recline about 1”, but the legroom is good"
Pros: "On time departure"
Pros: "No wait time. Except for the flight delay."
Cons: "If my daughter wasn't there to help me with the checking of my bays and boarding pass. I wouldn't know what to do. Remember is not every body can use electronic"
Pros: "love the snack selection and movies"
Cons: "flight was bumpy but due to weather not jetblue s fault"
Pros: "We made it to our destination in one piece so that's good I guess"
Cons: "Delayed over 3hrs. Didn't get to sit with my wife. They switched movies 30min into the movie that I was enjoying. Attendants seemed annoyed at life in general."
Pros: "Crew and captain were excellent! Wonderful!"
Cons: "An earlier flight was cancelled and people rescheduled to my flight. When I got to my seat, someone was sitting in it, and he had received a seat belt adjuster. He asked me whether he could remain in my seat given his discomfort in the seat to which he was reassigned, which was a middle seat. I could have said no, but it was clear that it made most sense for me to sit in the middle seat (the window seat was already taken and it would have been a tight fit otherwise). Though I appreciate that the folks affected by the flight cancellation were accommodated on my flight, I hope in future the seat reassignments can also be taken into account. Also, I think slightly healthier food would be nice (chips vs cookies). Thanks."
Pros: "the smooth landing+++ leg room updates on flight departure/delay. Wi-Fi clean terminal"
Cons: "walking distance to get a cab in new York jfk terminal"
Pros: "Every employee I met was courteous and your kiosk wss ez to navigate."
Cons: "I had no in flight entertainment and warm, more nutritionally dense food options would have helped."
Cons: "Delays, delays, delays. They knew the plane was going to be delayed very far in advance yet they didn't notify us. The board at the airport and online even said it was an on time flight up until the moment it was originally supposed to depart (not board). So they knew ( because they didn't let us board) but never updated their info. A simple email would have saved me from getting up 5 hours early just wait 5 hours in the airport. Fu ck them for that!"
Pros: "The staff was very welcoming but there was a little delayed after all great flight"
Cons: "Entertainment was out of service."
Cons: "The night before my flight from Austin to Orlando, my flight got canceled. JetBlue could not get me to Orlando and I had to quickly find another flight to Orlando with another airline company. Very displeased with JetBlue's decision to cancel my flight the night before when no other airline company canceled theirs."
Pros: "Flight from ny was great"
Cons: "We were delayed over 2 1/2 hrs from Montego Bay. I’m Upset at the fact that we were told it was a 20 minute delay then it became an hour delay on ground then it became another 45 minute delay in traffic then another hour delay in the sky. Disappointed because of this. Communication was horrible! N to think I just signed up for JetBlue credit card"
Pros: "On time. Even early!"
Cons: "Great smooth piloting of aircraft. Safe and efficient."
Pros: "On time, no surprises and pleasant staff interactions"
Pros: "I like the hospitality of the crew members everyone was so warm and friendly and make u feel right at home the pilot let u felt easy telling you everything going to be ok and it will be a quick flight over to orlando hearing that let me felt a bit of ease its a great experience i would recommend anyone flying to consider jetblue"
Cons: "I didn't like the fact that we were delayed so long and for all the passenger that had to check in few hours before flight started to feel hungry because of the delays think it was delayed over 3 hours"
Pros: "the flight attendants were courteous"
Cons: "we sat on the tarmac for 2 hours and they ran out of bottled water enough said."
Pros: "My flight was already a late flight and boarded 15 minutes past the boarding time. In addition the plane had to return to the terminal after getting ready to take off because of the PDA system needing to be replaced. I am all for safety first but this threw off my entire plans for my destination."
Cons: "The crew was not as friendly and poor communication."
Pros: "I haven't used any carrier but United Airlines in a very long time, so my impression is essentially a contrast between United and JetBlue. I have for some time bought "extra space" seats on United, so I did on JetBlue as well. Much roomier and more comfortable on JetBlue. For entertainment, United offers DirectTV for a fairly stiff fee. JetBlue offers a choice: one can purchase headphones for a fee or use one's own headphones for free, and the entertainment package comes not only with commercial-ridden DirectTV and a few recently-popular films, but some commercial free documentaries and popular TV comedy that I enjoyed. Their selection of music is also very large. I also appreciated the food selection and the free wifi."
Pros: "Staff was very nice."
Cons: "Delayed and never a clear reason why, and kept getting more delayed."
Cons: "late more than 4 hours leaving"
Pros: "Friendly crew Flight left on time Refreshments were alright Thankful for the free WiFi"
Cons: "Seats were small Hardly any space below seat to store hand luggage Aisle was tight"
Pros: "it's the second time delta breaks my checked bag"
Cons: "it's the second time delta breaks my checked bag. They need more care with the bags"
Pros: "Comfort and safety"
Pros: "On time"
Pros: "Plenty of room."
Cons: "Heavier snacks."
Pros: "On a quick 40 minute flight they still managed to serve coffee, water and snacks."
Pros: "On time"
Cons: "Flight was delayed"
Pros: "The crew made the whole experience fantastic."
Cons: "I loved all of it"
Pros: "One crew member was especially amazing"
Cons: "The rest of the crew were meh. This time there was no food. I pillows. Water leaking from the ceiling."
Pros: "Flight was on time. Crew was jovial and very pleasant. Smiles all around. Flight attendant at the very beginning said, "Welcome to flight --- to Bahamas. . . just kidding." It made people chuckle."
Cons: "More comfortable than I expected for a 6 hour flight. 757 was quite spacious."
Pros: "Crew did a great job. Pilot was very informative. Great job working with what they have."
Cons: "My feet were absolutely freezing. I sat 4D (and paid for first class tickets but somehow delta didn’t even give me comfort plus for this flight). Plane is tiny. I’m 6’2” 205 lbs and I barely fit in the seat. This is a regional flight (even though it’s 2 hrs) so service is very minimal."
Cons: "Seats did not match seat map"
Pros: "Awesome Customer Service"
Cons: "The gate was changed but it was not updated to the app. Many of us were waiting in the wrong gate until 10 mins before departure."
Pros: "Emergency exit window seat"
Cons: "Punctuality 7hrs delays over 2 flights is unacceptable Ruined the first day of my trip"
Cons: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"
Pros: "I really liked it all."
Pros: "Timeliness, easy trip"
Pros: "Clean bathrooms and great refreshment choices"
Cons: "Not much to read"
Pros: "Entertainment was good and staff was pleasant"
Cons: "Delta assigns seats at boarding, miss when you could pick which seats you sit in. I bought my sisters ticket, hoping we would then be able to sit together but we both ended up in the middle in different rows."
Pros: "20 minutes ahead of schedule"
Pros: "Good flight crew"
Cons: "Delayed due to mechanical issues. For 3 hours. No offers for free drink or wi fi. When we finally land we were on the runway for half hour."
Cons: "Delta scheduled us a connection with only 35 min of layover. We had to go from Concourse E to A and the plane was several min late.We barely made it before the gate closed 10 min before pushback."
Cons: "Delayed, gate agent trying to rebook not super helpful"
Pros: "Very comfortable seat and nice boarding and exit."
Cons: "Not clear at all on what was complimentary, etc. Had a very large man next to me, practically sharing my seat so getting any needed work done was out of the question unfortunately."
Pros: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Cons: "Leg room is never enough. I'm 6'1"."
Pros: "1. Smooth flight itself and informed by captain well on expected time of arrival with frequent updates"
Cons: "1. I already had a tight connection and let the flight attendant know that I was concerned due to the delay. She seemed very laissez faire and there was no information about the connections gate overhead or when I got off the plane. I think that if the flight is delayed, the airline should let passengers know where the close connection gate assignments are to save them time (my flight landed ten minutes after my connection was boarding). 2. The carry on luggage section was impossibly small so I had to gatecheck my bag and it took five minutes to get my bag back. Given the tight connection, this created additional anxiety."
Pros: "Flew in First Class. Felt very pampered"
Pros: "great staff . clean. current movies"
Pros: "The boarding was very organised and the crew very friendly. The snacks that they offer is great too"
Pros: "Not sure who thought every passenger is 5'6 but for the rest of us, the seat pitch is ridiculously close. Like knees to the seat in front close. I'm 5'10 and I was very uncomfortable the entire flight."
Cons: "See above"
Cons: "Delayed two hours"
Pros: "1000s of movies and shows to watch. Plenty of overhead bin storage. Alcohol beverage service included. Crew was great."
Cons: "Baked chicken dinner was gross."
Pros: "I liked the fact that I was able to watch a movie on my phone."
Cons: "The flight was very rough at times."
Pros: "On Tim and friendly"
Pros: "It's Delta, so I got miles."
Cons: "Cramped seats, no food. It's not what you'd expect from Delta. Exit row doesn't help, and forget the bulkhead if you're over 5ft 8in"
Cons: "Much older plane. Not as comfortable as some other planes I've been on."
Pros: "The best service"
Pros: "The crew was very friendly and kept making rounds with water so we didn't have to get up looking for it. Free entertainment at our seats made the flight go by faster."
Cons: "No complaints, I was stuck in a middle seat but somebody has to sit there!"
Cons: "Late and missed my international connection"
Cons: "The poorly staffed bag check at BTV was maddening. We waited in line for what felt like 15 or more minutes. Boarding was also badly managed and took 20 minutes or so. There was no jetway so passengers had to walk a distance to the plane. The attendants all seemed to be having a bad morning. Not terribly friendly."
Pros: "left on time - landed early. Gate checked my luggage for me."
Pros: "Delta employees knew what they were doing in PV"
Pros: "Crew and ground staff were excellent"
Cons: "I hate the CRJ configuration- no business class and coach seats are far too close together, worse than many Asian airbus configurations."
Cons: "Snacks if possible"
Cons: "The 2+ hour delay"
Pros: "A very new Eagle plane. AA staff was good about updating us re: departure delays. Waited to inform us of gate valet plans until the last minute."
Cons: "BTV Airport is very small so prepare to be in crowded waiting areas."
Pros: "It was a nightmare. The reps were confusing and giving different answers"
Cons: "Everything could have been better I spoke to 4-5 AA reps/staff, they were horrible. Need lots of training."
Cons: "Nothing was offered or included, not even water! The crew never passed asking or offering anything. Not even when you saw them face to face. I recently took a flight of the same length with Frontier and even though you had to pay for carry on and buy the water at least they cared"
Pros: "Crew was great."
Cons: "No water or snacks offered on either flight down. Flight delayed in Charlotte for 3 HOURS due to mechanical issue with first plane. No compensation for such a long delay."
Pros: "On time/ early arrival Careful about cleaning"
Pros: "Overall the experience was okay."
Cons: "Flight attendant was the most intense covid person I’ve experienced on any flight... militantly going up and down the isles making sure everyone’s mask was perfect. Annoying to say the least."
Pros: "The crew did their job."
Cons: "At least monitors to watch a movie since there is no food in first class..."
Pros: "Attendant was very friendly. Really appreciated her energy"
Cons: "Drink service was not as good as other trips."
Cons: "Smooth flight left on time and arrived on time."
Pros: "Easy boarding."
Cons: "No usb charger. Flight delayed."
Pros: "On time, good boarding process."
Pros: "Yes! The crew was amazing! The seat was perfect!"
Cons: "It was very cold on the plane."
Pros: "Nice Crew. Very accommodating."
Cons: "The input for the headphones were not working properly at my seat location on the flight. Seat #10c on a A321 Airbus from Miami to L.A."
Pros: "My seat"
Pros: "Nice aircraft once I got to Texas. From my hometown the plane was kind of old."
Cons: "Well they lost my luggage after my original flight was delayed 2+ hours. Rebooked my flight but never communicated to me whether they would handle my bag transfer or if I needed to go get them myself From the baggage claim to put into the correct flight. So I had no clothes..."
Cons: "Commuter jets- uncomfortable."
Pros: "Quick flight good crew"
Cons: "More entertainment and snack selection"
Pros: "Crew was very nice."
Cons: "WiFi was not gogo; entertainment system didn’t work - no audio. They rebooted it multiple times but it would not work. No compensation was offered and the entertainment in the app did not work either."
Pros: "Not a full flight"
Cons: "Not unhappy"
Cons: "Because our first flight was delayed over 4 hours we missed our connection and had to be re-booked on the only other flight that still had seats that day. We had previously booked and paid for Main Cabin extra seats in the second row that included extra leg room and free drinks. We ended in an airplane with two exit rows, one near the front and the other near the back. Our seats were right behind the rear exit row in the back of the plane. The seats did not recline and there was limited leg look because the exit row seats were aligned differently due to the crew seat next to the door. Also, the bathroom was right in front of the row in front of us and so it was busy, noisy and smelled. Obviously we didn't get our free drinks either. Now I'm having to fight with American trying to get a refund of the money we spent for the Main Cabin extra fees. The fun never stops. I will never fly American again."
Pros: "Landed safely and on time. Crew was nice."
Cons: "Cramped. Older plane missing USB plugs. Entertainment requires an app. Should have been cheaper for what I got which was a regular ticket for a 5'8" 160lb person."
Pros: "Although boarding took a very long time because the flight was full, the flight was smooth. The touchdown was awesome."
Cons: "I can't comment on food. I didn't get any."
Pros: "Great passengers and crew"
Pros: "Free upgrade despite the delay so it was great."
Cons: "No snacks"
Pros: "early flight. Smooth. Good landing. Friendly folks."
Cons: "No WIFI. Sat on Tarmac for 15 minutes upon arrival. No fault of anyone though."
Cons: "Terrible delays entirely their responsibility. No attempts to accommodate. Single worst travel experience I’ve ever had."
Cons: "I went to the airport. I was told a 3hr delay. I only live 10 mins to the airport. So I went back home to only receive a notification that the flight has departed after 45 mins. I am now stuck here since that was the last flight back. The earliest flight available is next day at 12pm which means I am going to miss work and I have been on hold with AA customer service exactly for 3 hrs now and still holding."
Cons: "The connecting flight from Raleigh to Philly was cancelled so we missed the flight to Manchester. We booked , through Kayak, with British Air and paid extra for premium economy and the actual carrier, American, doesn’t know how to process a refund and no such seats are available on our rebooked flight 24 hours later so it has been frustrating."
Pros: "Had a 630am flight. Did curb side checkin so always quick when I do do that. The security checkpoint had NO priority line so that was inefficient. Good otherwise."
Pros: "Delayed and no AC working..."
Cons: "My seat was too tight My headphone plug did not work"
Pros: "Quick smooth flight"
Cons: "Everything went well with this flight."
Cons: "Flight was delayed for nearly 5 hours. There was no accommodations for the delay, except for apologies. Very limited snacks were provided, but this huge delay cut into our reservations and vacation in our resort."
Cons: "Wifi was spotty at best. No charging options"
Pros: "Awesome service"
Pros: "Crew was really nice. Kept me hydrated. I liked the movies available to watch."
Cons: "This is something that the airline doesn't have control over: crying kids. It just comes with flying."
Pros: "We were able to fly standby after our connecting flight was delayed."
Cons: "On both legs of this trip, the staff seemed tired and cranky. Smiles were rare and attendants had a bit of a tone when speaking with clients. The boarding crew never called our group, but when we asked, she scolded us and said we should hurry up or we would lose our seats."
Cons: "small plane so tight seating. Outdoor climbing of stairs to board om the tarmac."
Pros: "New plane, fair legroom, comfortable temperature, a couple nice FAs, couple mediocore ones."
Cons: "IFE completely broken, mediocre apology. Sat on ramp 15 min after push. Zero explanation or status update. Typical small pretzel or cookie and soft drink."
Pros: "I did not like anything about the flight to be honest. Oh wait you did have cool club lights that were blue that tried to distract me from the fact that I had to take an American airlines flight."
Cons: "Holy moly. You know if you stopped charging extra money for checked baggage you wouldn't have a ridiculously annoying amount of customers with too many bags for overhead storage. Then you wouldn't have to threaten your customers to store their small bags under the seat. Then I would have room for my feet under the seat. When I would have been comfortable. I also wouldn't have to annoy my neighbor with trying to move and get comfortable. But instead the exact opposite happened and I'm offended you guys have America anywhere near your name."
Cons: "I have no made it to New York yet."
Pros: "I messed up royally, as a result, I missed my flight to Miami. However, they were able to put me on the available flight without the extra cost to me. Thanks a lot."
Pros: "Same as above."
Cons: "Same as above"
Pros: "Easy connections"
Pros: "The plane was clean, a/c worked well. Stewardesses offered food and drinks several times. Pilot repeatedly came over the intercom with updates on the flight."
Cons: "There was an annoying rattling noize coming from above my seat near the roof and wall."
Cons: "Second time I fly to Springfield and it's delayed at least a didn't have to sleep in the airport like the first time"
Pros: "The crew were friendly and very helpful! Boarding was quick and efficient, and everything stayed perfectly on time."
Cons: "The plane was VERY old with ceiling tv's that barely worked. The space per seat was much smaller then newer planes. I had to fold my legs up just to squeeze into the space and when the seat in front of me reclined I had the hair of the person in front of me touching my face. Time for an update, especially for international flights."
Pros: "They were efficient and courteous in distribution of beverages and collecting garbage"
Cons: "They let out 5 rows at a time which was good, then sort of have up after the first 10. But good concept in keeping things orderly"
Pros: "good crew. plane was showing of wear. torn pockets and worn out seats."
Cons: "newer aircraft or refurbished one."
Pros: "Crew was nice"
Cons: "More comfortable and spacious seating, more reasonable priced food for the quality you get"
Cons: "No room in the seats at all"
Pros: "The crew was typical, the seat was on the aisle, which I prefer, but kind of in the way and I kept hitting my head."
Cons: "The snacks are not good at all, next time I'll take my own. They should just quit serving them and charging us for them."
Pros: "The flight was excellent. My luggage dding"
Cons: "Having my luggage."
Pros: "Flight was ok the first flight from Btv to IAd was not great the plane made a lot of noise during takeoff and landing sounded like the ceiling panels were going too fall off as well as other noises"
Cons: "Lots of noises crew were good . Price of luggage was outrageous"
Pros: "Until they can make the chair recline backwards a little more (which, space issues may never allow for and I acknowledge this), and give food a bit more substantial then it won’t be 5 stars. However, exceptional stewartess and captains with humor made this 14 hour flight bearable."
Pros: "The wafer caramel cookies were great but no substitute for an actual breakfast."
Cons: "You have to pay an insane rate for the Wifi. Access to United.com and the United app weren't available so checking on connections was impossible."
Pros: "I wish travel miles automatically with my trip!"
Cons: "I didn't like to pay for my only registry luggage, i think that I would pay fo the second or more"
Pros: "Flew First Class, so: - Got to eat an drink good stuff... - Plane/seats were clean"
Cons: "But it could have been Economy because: - Had to ask for everything, even a greeting and a welcome aboard drink - Cabin Crew's attitude was very poor; the looks we got! - There was no on-board entertainment or Internet available - Crew gave us outdated customs forms so everyone was delayed because we had to locate proper forms and fill the out upon arrival"
Pros: "Boarding seemed efficient"
Cons: "In flight entertainment didn't work"
Cons: "Cold on board. Need to offer blankets if planning to keep temperature down all the time. Very unpleasant to be freezing for couple hours while wearing warm jacket."
Cons: "Trail mix was gross, the child sitting next to me spilled her soda all over my pants and throughout the flight kept purposely touching even after I and her mother told her to stop."
Pros: "The plane did not crash"
Cons: "Customer service, being nickel and dimed, the staff told me if I don't like it to fly Jet Blue"
Pros: "I wasn't so cramped this trrip"
Cons: "Took forever to land freaked me out a lil bit"
Cons: "Poor communication and terrible management of bad situations."
Cons: "United was unorganized and they acted as if these cancellations were no big deal. Those two days that we missed could have been spent at work. Now I have wasted PTO time that I can't get back and wasted money at our resort that I wasn't able to get back. One of the agents at Bradley International Airport Sammy put her hands on my friend and screamed in her face USING FOUL LANGUAGE with a line full of people and their children waiting to check in. It was unprofessional and uncalled for. We did get police and management involved. The overall experience was terrible."
Cons: "Plane sat on rinway in Newark. For 4 hours before takeoff with no explanation provided. I miissed my connection to Dubrovnik. I was flown from munich to frankfurt and then to zagreb. I was put up in a very low class hotel. I aarived in dubrovnik at noon the following day. This caused me great anxiety and aggravation and a losd of a full day of vacation."
Pros: "At least they made an effort and it was finally resolved."
Cons: "Fact that the plane was not checked properly and was about to take off and go back to the gate."
Pros: "OK service, hard landing"
Cons: "Scheduled times were kept"
Pros: "I liked that the flight was on time"
Cons: "I did not like the absence of much food for breakfast on economy"
Cons: "It was delayed a few minutes"
Pros: "Nothing positive to say about United Airlines"
Cons: "Everything was terrible"
Pros: "Wife is legally blind and asked for help deboarding plane. Flight attendant refused. A passenger in front of her helped her. This is terrible service."
Cons: "Service,and checking .. most people at ticket counter"
Pros: "The flight itself was great.. However the experience at the airport was terrible.. After placing several calls prior to my departure date to confirm that my 40 inch TV was ok for transportation , it wasn't until I got to the airport to find out that I was unable to take the TV or the TV stand.. I live in Philadelphia and had nowhere to leave it causing me to give it to a stranger in order to make my flight . I am very distraught that the information indicating there was an embargo restricting the transportatione of TV greater 32 inches or boxes to Montego Bay was not given during any of those calls.. I don't understand why that information was not sent in an email prior.. On top of that I placed a call to customs in Montego Bay and was adviced that the embargo is enforced by the airline not customs... If I could some how get some answers regarding this I would appreciate it..."
Pros: "The crew on every leg of the flight was very professional. Having one TSA entry point for eight gates at Brulington really slows things down, I realize this has nothing to do with United though."
Cons: "I wish instead of me when I missed my flight due to TSA that United themselves would have tried to get me out on another flight that same day. They assumed I wanted only one stop, when in fact it didn't matter to me so long as I wasn't stuck another overnight. I used Kayak in the terminal to discover a different flight that same day and was lucky to get on as each flight was fully booked."
Pros: "Flight left on time and arrived early"
Pros: "The staff was friendly"
Pros: "seats aren't so cramped."
Cons: "too cold. could have a few blankets on hand.."
Pros: "Didn't like that we have to pay for everything like food & tv"
Pros: "Good service, quick flight, food/entertainment N/A"
Cons: "Checked my carry on even though there were many open overhead bins and I explained we only had an hour layover in Dulles"
Cons: "Old plane; concerned about safety"
Pros: "The crew worked furiously to get everyone her drink & snack. Boarding sequence was orderly."
Cons: "Most of the time, the weak link is in check-in. For CLE-ORD, too many huge personal bags & carry-ons slipped thru the process resulting in takeoff delay as the staff checked for overhead cabin space back & forth. Inside the jet, the crew had to look for cabin space, rearrange ridiculously large bags...in order to fit my backpack. More delay. Some "personal" items were larger than most carryons."
Pros: "The flight"
Cons: "No pretzels or cookies. One of the flight attendants was a bit over the top trying to be cool. It came off as obnoxious."
Pros: "The crew was the most polite, calm and reassuring crew I've ever come across. When faced with the mounting frustrations of a cabin full of delayed passengers, these guys were smooth as silk. Bravo!"
Cons: "Being grounded due to weather is unfortunate, but the team did so well in managing expectations, it's hard to be mad."
Pros: "Attended to us constantly"
Cons: "Everything was Great!"
Pros: "Quick easy no delays"
Pros: "Not much."
Cons: "The whole arrangement going through Air Canada but flying United. I never got confirmation numbers from United at all. I had to call Air Canada to get confirmation codes for United. Getting confirmation codes from Air Canada had no real significance with United. United would not confirm seating. When United finally confirmed seating, the seats were not together. Then United changed the flight three times and never gave updated confirmation codes. The last change came the day before our departure. Then United charged another $138.00 for seats that were assigned and never informed us. I am still trying to get the $138.00 back."
Cons: "No snack or entertainment."
Pros: "Flight was boarded efficiently. Left the gate on time and got in early."
Cons: "Maintenance delays and rerouting caused me to miss my reserved ground transit in LA... United claimed on the phone I would be reimbursed for a taxi, but changed their mind when I sent them a receipt a few days later."
Pros: "It was a quick flight"
Cons: "Crowded not a lot of room"
Pros: "the staff was friendly and helpful, boarding was fast"
Cons: "The plane was a bit dirty, crumbs on my seat for the first flight but overall, not bad. There was no entertainment other than their magazine provided, so that is not applicable."
Pros: "Your staff was great"
Cons: "Although I am not enough of a united member to check into your club, I am in the military and I was told by your staff that checked me into my flight, that I could use the United Club as a military member. I went to the United Club in Narita going to the states I was allowed to go into the club. On my way back in went back to the same club and was told because I'm not going to Afghanistan I wasn't allowed into the Club. I walked away shaking my head at that. I guess because I am in S. Korea for a year without my family, that isn't good enough to be in your club."
Cons: "United made no accommodation for a late-arriving connecting flight. The United schedule required changing terminals and a race to the next gate -- then closed the doors five minutes early even though there were passengers sprinting from the other terminal to make their connection. They knew the connecting flight had been delayed; they should have waited five minutes to let us on. The result was a nine-hour wait in Newark Airport for the next United flight."
Pros: "Friendly and efficient. All went as planned"
Airlines flying from Vermont to Jamaica have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Vermont to Jamaica
Masks required on board, masks provided on flights from Vermont to Jamaica
Social distancing seating
Middle seats unavailable to book on flights from Vermont to Jamaica
Testing for antibodies, testing for symptoms for flights from Vermont to Jamaica
Waiving of change fees. Search flexible flights from Vermont to Jamaica