Daily cleaning, installation of cabin HEPA filters on flights from Vientiane
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 29h 55m
The United States has restricted the entry of all foreign nationals who have passed through or have been in China, Iran, Most European Countries (Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Monaco, San Marino, Vatican City), the UK, Ireland, Brazil and South Africa in the past 14 days.
With the exception of certain travelers which includes certain family members of US citizens or permanent residents including; spouses, children (under the age of 21), parents (provided that his/her US citizen or permanent resident child is unmarried and under the age of 21), and siblings (provided that both the sibling and the US citizen or permanent resident are unmarried and under the age of 21);
There is also an exception for travelers with the following visas: A-1, A-2, C-1, C-1/D, C-2, C-3, CR-1, CR-2, D, E-1 (as an employee of TECRO or TECO or the employee's immediate family members), G-1, G-2, G-3, G-4, IR-1, IR-4, IH-4, NATO-1 through NATO-4, or NATO-6 visa;
Members of the US Armed Forces, spouses, and children of members of the US Armed Forces;
Travelers with invitation of the USA government for a purpose related to the containment/mitigation of the Coronavirus (COVID-19);
Travelers with documents issued by the US Department of Homeland Security, US Customs and Border Protection, or US Department of State indicating that the traveler is exempt from the restriction;
B1 crew crewmembers that are engaged in lightering, Outer Continental Shelf (OCS) activity, wind farm activity, private air/sea crew and other similar crewmember activities;
Students with an F-1 or M-1 visa and their F-2 and M-2 dependents, if they arrive from or have been in Ireland, the UK or Schengen Area in the past 14 days.
All travelers, 2 years of age or older (including US citizens and transit passenger) must present a negative COVID-19 viral or antigen test result issued 72 hours prior to departure or have a proof of recovery from the virus within the last 90 days prior to boarding the plane.
Travelers must complete a disclosure and attestation form before departure.
Exemptions or waiver to the testing requirements may be granted by the CDC on an extremely limited basis when emergency travel (like an emergency medical evacuation) must occur to preserve someone’s life, health against a serious danger, or physical safety and testing cannot be completed before travel.
US citizens and permanent residents arriving from the UK must present a medical certificate with a negative COVID-19 PCR or antigen test result issued within 72 hours prior to departure.
Travelers arriving in New York State must complete the Traveler Health Form.
Travelers arriving in Massachusetts must complete the Massachusetts Health Form.
Travelers are advised to get tested 3-5 days after travel and stay home and self-quarantine for 7 days after travel. Even if they test negative, they must still stay home and self-quarantine for the full 7 days. If the test is positive, isolate to protect others from getting infected.
Travelers who did not get tested, are advised to stay home and self-quarantine for 10 days after travel.
All other info
Travelers are subject to COVID-19 measures set by the state/territory of their final destination. For more information go to CDC website.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "Price was really good. The information on App to find the location reminding the trip ... is fine too."
Cons: "Food and seat were not that much fine."
Pros: "as expected"
Pros: "Crew, vegetarian food and entertainment all were good."
Cons: "The seating is pretty cramped esp when seat ahead of you leans back."
Pros: "I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks"
Pros: "I thought the seat were better and were very uncomfortable!"
Cons: "Should have leg rest and phone charger outlet"
Cons: "Leg room in economy is tight"
Pros: "same as above"
Cons: "Same as above"
Cons: "Didn’t receive the special meal that was ordered"
Cons: "The food"
Pros: "Fell asleep before take off and woke up two hours before arrival. That's a great flight. Arrived half hour early. Staff was beyond pleasant. Great flight"
Cons: "No USB ports in economy class on plane."
Pros: "Meal arrangement not international category."
Cons: "Too much bumping and noisy air time."
Pros: "A-380 seems to be significantly quieter than the 777."
Pros: "The multiple bathrooms"
Cons: "The food"
Pros: "Nice plane"
Pros: "Airline provided wheelchair for my injured friend and priority boarding"
Cons: "airline lost my friend's luggage and is only offering $15 per kg for the lost items"
Pros: "Very efficient with such a short layover in Guangzhou."
Cons: "baggage didn't make it; will be delivered in 2 days"
Cons: "air con dripping"
Pros: "Everything went well."
Pros: "The pilot was great"
Pros: "I will like to travel anytime with your traveling agency"
Cons: "I like everything about your company"
Pros: "Great space. Easy to get on and off plane."
Cons: "Movie/media monitor did not work. Selection of movies and audio were very limited Takeoff very shaky cabin- scary"
Cons: "The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation."
Pros: "Check in was easy"
Cons: "Food can be better."
Pros: "i was very comfortable the entire journey of my travels"
Cons: "AC didn't work."
Cons: "Too crowded. Seat size small and aisles narrow. Not enough bathrooms."
Cons: "on the return flight the headphone female jack doesnt connect well so the sound is terrible. i had to use my earphone but the sound only one side. the food is not as good the depart flight"
Cons: "I want to receive info about reimbursement"
Pros: "Always, the level of service must be considered in light of the price--and CS had an excellent price. Food was acceptable, nice blankets."
Cons: "CS serves primarily a Chinese speaking clientele, so they do not need to attract staff with high levels of English. You are flying on a Chinese carrier, not one with a global feel. Service is more than adequate with respect to call button etc. But meal service is "clipped" (for lack of a better term). No extras, warm beer, wine but no liquor. No snacks.They can do better, if they want to compete with the gulf airlines. Baggage took about 45 minutes to arrive at LAX. Very glitchy entertainment system"
Pros: "Early arrival, entertainment was good."
Cons: "cramped seating. long lines for restroom"
Pros: "Would be nice to be able to charge phone."
Pros: "Overall good."
Cons: "Seats were horrible. Alll the cushion seems to have disappeared with age. Also no organization for boarding. Basically a free for all. Lots of pushy passengers. I am questioning whether or not the low fare was worth it."
Cons: "2 of my 4 bags, which I checked in, were broken during my travel."
Pros: "Control of my own movies."
Cons: "He very was only ok. I felt like I couldn't have enough water to drink."
Pros: "Someone had booked the same seat as I did and since i was traveling alone they moved me up to first class on my long flight to China. Overall Excellent service!!"
Pros: "Overall price."
Pros: "Wide seats business class"
Cons: "Food, boarding, poor English"
Pros: "Arrived on time . Had very good selection of movies"
Cons: "Food was not enough. Business class seat and leg space too small"
Cons: "On Sep 14th, I paid on your websites with the confirmation of three airline tickets from Chengdu China to Los Angeles. All the information I provide for each passengers are correct. However, due to the fact that you missed up three of the passengers information, they couldn't check in yesterday. The whole fight to LA was missed. As a result, we had to pay very high price to buy new tickets for the next available fight in order to complete the trip. I'v made four phone calls with your agent, with all records made. 1) The 1st agent confirmed that the information I provided were all correct for each passengers. So she believed there was nothing wrong and did nothing to help. 2) The 2nd agent realized the information were mixed up. But it was too late to let them check in. 3) The 3rd agent confirmed that the issue were caused by your system. He said only the supervisor could deal with this matter. He gave me a number which is not valid. 4) Finally, the 4th agent said you would contact me. No response by now. Still waiting for the response. Very disappointed after all."
Pros: "Plenty of movies friendly stewardesses"
Cons: "Arm rests on my row or this plane didn't go up. Touch screens on my seat and a seat mate were wonky at times"
Pros: "The seat was fine"
Cons: "Everything was fine no problems"
Pros: "We found an amazing deal for this flight. Overall it was good, service, entertainment, airline, etc... all was as expected."
Cons: "The flight was freezing. I wish there were some way to turn down the cold air."
Cons: "Busted infotainment screen. A perfunctory apology was offered after the flight had landed. None of the crew had any level of proficiency in English and shied from interacting with non-Chinese passengers. And finally, 10-abreast seating on the Boeing 777 is a nightmare."
Cons: "Everything was excellent"
Pros: "Overheard storage is good"
Cons: "Seat cushions could be more comfortable"
Pros: "Plane was ok"
Cons: "Better customer service from airline employees"
Pros: "Absolutely nothing"
Cons: "Just a crappy experience. This airline is absolutely the worst. Spend a couple more dollars and fly Cathay or any other airline. I’m a 3 million miler and there’s no fare low enough for me to fly this dog airline again. Shame on Delta for partnering with them!"
Cons: "Would love a refund"
Pros: "Not much"
Cons: "Everything was low rate budget"
Pros: "Boarding was very easy. The flight was on time, and the crew was very attentive and friendly. The food was good. Plenty of entertainment to keep me busy on the 12 hours flight. I was very surprised considering how low the price of the ticket was."
Cons: "Lots of turbulence over the Pacific Ocean but that wasn't the airlines fault. Maybe pilot could have flown at a higher altitude to avoid it."
Cons: "Food was ok"
Pros: "Stop doing business with these crooks. They steal money and ruin trips."
Cons: "You ruined my honeymoon"
Pros: "Crew was friendly"
Pros: "Flight delay of an hour. Very nice flight attendants. good entertainment options. Yes, flight attendants didn't speak English very well, but it was fine."
Cons: "No vegetarian options, but just bring your own snacks/food. I actually ate something and think I got sick (that was my fault). They tried to accommodate me, however, which was nice. Overall I would travel them again."
Cons: "Crew services"
Pros: "I really like this stearage, its new, clean and the seats are just great. I especially like the large rest rooms!! Its the best of the business class seats to asia that i have found. I like the special courtesy bus for first and business passengers..nice touch"
Cons: "I still smell cigarette smoke from the pilots, i cant believe this is still tolerated?? Yuck!! I dont understand why they dont have champagne offered on the drink trays upon boarding..you havd to ask every time..ridiculously stingy?? Then it takes for ever to get it brought to your seat. The flight attendants all have bad breath..i have flown this route 3-4 times each year for three years now and everyone every time has bad breath??"
Pros: "Price is good"
Cons: "Can’t pick seat"
Cons: "Way too many announcements. Many were not comprehendible. Gate changes were not announced and continuously kept happening with China eastern airline. They were not efficient with bag storage because people’s bags were all ending up in different aisles."
Cons: "It was all good"
Pros: "Crew was very nice and helpful. All announcements were made in both Mandarin and English, which I appreciated a lot. Wifi was relatively good at the Kunming airport."
Cons: "There was an interim stop in Kunming that I did not see anywhere on the schedule. We went through immigration there, which was confusing to both me and the immigration officials. It was difficult to figure out how to get to the connecting flight."
Cons: "I was not able to board the flight in Laos. I had a visa for Shanghai which was my final destination but the airline would not let me fly through Kunming without a transit visa. The staff was very rude and would not listen to me. They just kept saying I could not board the flight. They would not help me to change or re-book a flight and was fine to leave me stranded in Laos. The airport did not have wifi or any resources. I had to please to pay a kiosk to use their wifi so that I could rebook my flight through another transit province. It was a horrible experience and left me out a few hundred dollars."
Cons: "No covered boarding. It was raining and the boarding stairs had no cover. On my previous flight it wasn’t raining but they had covered boarding stairs."
Pros: "Luggage checked-through service went well. Flight crew tried their best to accommodate customer requests. Though at times, some answer customer questions in Chinese instead of English. Plenty of food to eat during flight."
Cons: "Not much choice in audio-visual inflight entertainment."
Pros: "Low price"
Cons: "Skimped on napkins. Bread offered way a little much late."
Pros: "great movies"
Pros: "boarding, entertainment, flight, and crew were pretty much the same as any other airline."
Cons: "airline did not pre-process the passengers for automated flight transfer at shanghai airport. everyone had to wait about 1.5 hours to talk to an agent to transfer"
Pros: "Low cost"
Cons: "Luggage was not checked in all the way to final destination, need to go thru immigration procees just to pick up the luggage and rechecked in at Pudong Airport, Shanghai, with virtually no one from the airline to help on how to go thru the process. Very frustrating!"
Pros: "Terrible and unprofessional"
Pros: "Attendants tried to make a 10+ hour flight as comfortable as possible"
Pros: "China Eastern delivered a great experience. Polite crew, clean airline, and ontime. Baggage claim was very good as well."
Pros: "The seats are nice, but I was given a broken seat."
Cons: "My armrest in the business class seat did not work. Not ideal for a 10+ hour flight! Really disappointed."
Cons: "Meals werenot good."
Cons: "I got home safe. That's it."
Pros: "They hid the 13 hour layover in Shanghai. Had to pay expensive hotel, as airport HAS NO WIFI unless you have local phone number (China hates foreigners). Avoid China or book airport hotels in advance!!!!"
Cons: "Very comfortable and timely"
Pros: "Fast boarding Excellent confort of my emergency exit raw seat"
Cons: "Flight attendants barely speak English The food is terrible and unhealthy My seat monitor did not work"
Cons: "no comments"
Pros: "The crew was attentive throughout the flight."
Cons: "The length of my layover was long, but for the price being significantly cheaper than competing airlines and and in short notice, I can't complain."
Pros: "Nice staff!"
Cons: "Sitting by the window"
Pros: "Very good prices"
Cons: "Constant change of flight time, then 3 hour delay No vegetarian food options, food kind of scragly"
Pros: "good pailot"
Pros: "Seat belts worked!"
Cons: "Ran out of food I wanted, when the food did come, it was rushed. Really bad options for entertainment on an 11hr plus flight. Can't use your phone in airplane mode or they'll tell you to put it away. I was trying to edit photos on my phone and they said it was not allowed."
Pros: "The best part of this airline was the price. In that way this was a great airline."
Cons: "The airline was a pain. You literally had to have your phone off the entire time, not airplane mode, but off. There were movies but not a lot. They did not have and kiosks to avoid the check baggage line. The food made multiple people sick and the chairs were not comfortable"
Pros: "They provide a pillow and blanket. The movie options were excellent."
Pros: "Nothing they were horrible. China eastern airlines is a scam. Stay away. They are run by the government and have terrible service."
Cons: "I had to buy a new ticket on another airline because I was left stuck in Shanghai for three days with no assistance."
Pros: "The flights were fine."
Cons: "It's hard to communicate with the flight attendants."
Airlines flying from Vientiane have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Vientiane
Masks required on board, masks provided on flights from Vientiane
Social distancing seating
Middle seats unavailable to book on flights from Vientiane
Testing for antibodies, testing for symptoms for flights from Vientiane
Waiving of change fees. Search flexible flights from Vientiane