Daily cleaning, installation of cabin HEPA filters on flights from Virginia to El Paso
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Scores according to KAYAK customer reviews
Pros: "The entertainment options are good as well as free messaging on wifi"
Cons: "The boarding was late, the take off was late (weather), then arriving in rdu was delayed because the bridge was broken. All around, I’ve had better experiences but I’ve had much worse on SW."
Pros: "The food was shockingly good! Also, loved the service."
Cons: "A fold down foot rest would be very helpful."
Cons: "Great crew and flight! Cheers!"
Pros: "The crew at Missoula airport was amazing, and most friendly"
Cons: "Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight."
Pros: "Great crew!!"
Cons: "Boarding was a bit slow!"
Cons: "Flight was delayed"
Pros: "Safe and fast journey."
Cons: "Vegan Options for snacks"
Pros: "surprisingly spacious seats. plane felt brand new. on screen entertainment was great, and relieved to have charging inputs for my device in the seat."
Pros: "The ability to charge my cell phone via USB ports. Also the movies on long flights is really nice"
Cons: "Quicker way to get off plane"
Pros: "Great service"
Pros: "First I don’t comment on these normally, but during our flight we had a medical emergency and the crew handled it with perfection. They kept a very calm atmosphere and handled passenger with great care and professionalism. I could not be more impressed."
Pros: "The snack between two meals"
Cons: "The main dish of meal, Tooth brush"
Pros: "Left on time and arrived early!"
Cons: "I was unable to upgrade my seat selection. Snack selections were limited regarding choices and variety."
Cons: "No entertainment options at all."
Cons: "My departure from NY flight tv was not working"
Pros: "Snacks that include a dairy free option like the kind granola bar"
Cons: "We were delayed like crazy."
Pros: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Cons: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"
Pros: "On time, pleasant and friendly flight attendant, no unexpected issues or problems."
Cons: "Grumpy gate attendants at YUL! Could not hear the captain’s comments over the PA system. Shouldn’t the volume be checked every so often? We were offered only water or coffee, bad enough, then there was no milk or cream on board, so water or black coffee... not very impressive! And there was no entertainment so I’d rate that zero but the scale only goes as low as one star."
Cons: "Friday when I supposed to depart at 7:21 am my flight was delayed to 6:00 pm and yesterday when I supposed to depart from New York at 7:21 pm my flight was delayed until 11:20 pm was horrible! I never again i would took Delta because I call a day before my departure to see if they would help me changing my flight by morning and they couldn’t they told me that i have to pay $300 dollars."
Cons: "Delays, delays, delays... first class ticket from BOS to MSP got me a 6 hour delay and a middle seat in econ main cabin at the back of the plane. Delta you suck!"
Pros: "Loved the swift checking in at Seatac, being picked out of the Special check-in line, tended to by a Ndeye, smooth all the way through to the gate. Also liked that the plane's arrival at Schiphol was only 30 minutes later than initial ETA after long delay at Seatac. Also liked the many snacks."
Cons: "Prolonged delay of flight departure. Choices of entertainment, especially movies."
Pros: "Nice plane, comfortable accommodations, great crew."
Cons: "There was nothing I didn’t like."
Pros: "Food service was good."
Cons: "The the audio stopped workin halfway through the flight."
Pros: "I like flight comfort in air"
Cons: "Crew member were rude and pilot feels like never fly plane before , he landed in high speed and our plane jumped back in air , two passengers almost had heart attack ! We’re taken out on medical bases"
Pros: "I had never traveled with Delta until my trip to Mexico. I was most impressed with the great service I received on my way to Mexico: from Atlanta to Guadalajara, Guadalajara to CDMX, and, at the end of my stay, from CDMX to Atlanta. I cannot say the same about the experience within Continental USA."
Cons: "I perceived a negative difference in all aspects during my flight going to Mexico, from Philadelphia to Atlanta, and coming back, from Atlanta to Philadelphia."
Pros: "Equipment was nice and well maintained. Seats are comfortable for coach. Video at each seat. Friendly staff."
Pros: "Was switched to United airlines by delta due to plane issues. Houston to Laf"
Pros: "Late. Poor communication. Crying kids"
Pros: "Awesome selection of movies"
Cons: "The seats are too close together, they do not recline far enough and the leg room is minimal"
Pros: "Friendly staff"
Cons: "Crowded waiting area and plane. Awful on plane!"
Pros: "Good service, more leg room than American Airlines."
Cons: "Everything was good."
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Pros: "Everything went smoothly"
Cons: "Not anything"
Cons: "Flight left late and missed connecting flight in Atlanta. It's 9:30 pm and I'm still stuck in Atlanta airport."
Pros: "The food was good and the staff was competent and friendly. There was a large choice of inflight entertainment (but the sound was mushy)."
Cons: "Although more comfortable than most, the seats were cramped (for 10 hours). Boarding was delayed 30", but we did not take off for 3 more hours. I really don't know why. It felt like the NYC MTA: poor communications. The boarding process required an avoidable half hour of standing in lines."
Pros: "Very Comfy plane."
Pros: "Service, seats, food and pilot were all good."
Cons: "There ought to be a better way to go from an international flight to a connecting domestic flight. Security and Customs should be combined to expedite the process for passengers and crew members. I'm not suggesting not going through security, buy why couldn't we do it at the same place as customs? Too often Delta flights are delayed and I don't understand why Delta wouldn't do everything it could to expedite every part of the process for its crew and passengers. I went through TSA pre-check with Delta crew members. My connecting flight was delayed. We were waiting on the pilot..."
Pros: "Seats were reasonably comfortable."
Cons: "Boarding process was ok (they bused us over to the plane and then had us walking out halfway to the plane's stairs before frantically sending us back on the bus because the plane wasn't cleaned yet). Not a big deal but we were traveling with a 10 month old so miscommunications like that cause a larger inconvenience than usual. The real downer on the flight was when we needed hot water quickly to warm our infant's bottle. The stewardess had begun beverage service and was about 8 rows away from us. My wife hit the call button, expecting the stewardness to come over somewhat quickly. Instead, she just continued beverage service and got to us about 15 mins later. By that point it was too late and the baby was wailing from hunger. When we asked why, knowing that we had a small child, the stewardness didn't just push the cart forward and attend to us more quickly, she said she didn't want to do that. No apology, not even a sense of remorse. At the end of the day, a customer's experience will always be tainted by poor service and that is what we received on our flight."
Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."
Cons: "It was Delta not Virgin"
Cons: "Cramped seats, poor food, inattentive flight attendants"
Pros: "Very clean aircrafts"
Cons: "Don't like how you have to pay extra to pick your seat. This is something that budget airlines usually do, so I was surprised Delta did this. I was unable to sit with my boyfriend, because we elected not to pay additional fees to pick our seats, yet there were many open seats on our plane. I would choose United over Delta, as they don't force you to pay extra to sit with those you are traveling with."
Cons: "No entertainment available at all. There were empty seats available and passenger next to me in the aisle seat was not offered to move--she fell asleep with her legs crossed and kept kicking me in the middle seat--I was traveling with the window seat passenger."
Pros: "Not much."
Cons: "We disliked that our baggage was lost and we do not have it two days later."
Cons: "Sat in Row 34. Engine noise was overwhelming."
Cons: "6 hour delay"
Pros: "Relatively painless."
Cons: "I do not like the seating and the need to be on a regional jet for more than an hour. Delta should think about passenger comfort when they consider their bottom line. You'll lose me as a customer."
Pros: "Wonderful staff, very helpful after our plane was diverted"
Pros: "The flight went great. Even though it’s been raining for days. The flight was quick and we landed on our wheels."
Cons: "Waited to disembark the plane being told the sky bridge was closed. Watched two other flight land after us pull up to disembark. Now I’m going to miss my connecting flight. Oh well. Maybe next time it will be better."
Cons: "There is nothing that this company can do to be better."
Pros: "Everything great"
Pros: "It was a safe flight back to the Phoenix thank you."
Cons: "More ethical vegan options."
Cons: "Flight was about 30 minutes late for a minor mechanical issue"
Cons: "Boarded onetime, maybe a little early, but still departed 25 minutes late for no apparent reason. This caused me to nearly miss my connecting flight. Got to the gate just as they were about finished boarding."
Pros: "On time"
Pros: "Awesome Customer Service"
Cons: "Nothing. Awesome Customer Service"
Cons: "Boarded faster and a bigger plane to put roller bags in the over head bin instead of checking them"
Cons: "No in flight service"
Pros: "I specifically flew today to catch their Boeing 787 while it's on its test flights. New plane, obviously clean and great entertainment in seatback."
Pros: "Friendly flight crew and pleasant to interact with."
Cons: "Had a significant delay due to wind conditions in Chicago. However, instead of waiting at the gate, we waited over 45 minutes on the plane instead of letting us know about this additional delay prior to boarding. Also, the legroom was laughable, as the person in front of me hit my knees as soon as he began reclining."
Pros: "Attendants courteous and helpful. Flight efficiently handled by pilots"
Cons: "Remote gate required shuttle. Should have been made aware so as to allow sufficient time not to rush. Advance notice that normal size carry on doesnt fit and must be checked"
Cons: "I'm 6ft2in not enough leg room"
Pros: "Experience was fine, Flight was late leaving & plane seamed pretty old. The crew however is was very good."
Cons: "Flights had to be changed due to a delay on first flight that would make it impossible to take the connecting flight. My route and airlines were completely changed, which caused a big delay in original arrival time. In addition to that, my luggage did not make it and I'm still waiting to find out where my suitcases are. Very disappointed."
Pros: "Pilot sounded nice"
Cons: "Airline Attendant ride. Not 2 me. I stayed away from her seeing how she talked to other patrons. Yelling “get with the program. I’ll be watching you” for simple mistakes made before door of plane closed. Tried to talk elderly woman out of tea because she was lazy and didn’t bring hot water on her cart. Eventually brought it but why try to talk her out of it. Heavy set dark brown tall Attendant on flight 5874 Mesa Airlines. Lost my luggage. More and more friends, family & 1 flight expert says AA gets more complaints. Will try booking with another airline carrier in future unless absolute emergency to take AA. Worth $40.00 or more extra to get friendly service."
Pros: "American Airlines was fantastic. ALL personnel were professional yet friendly. They will be my airline of choice in the future."
Cons: "WEATHER! Any problem we experienced was weather related."
Cons: "Flight was 3- 4 hours late No food No reimbursement"
Cons: "American Airlines nor British airways honor kayaks booking codes in the event of an emergency"
Pros: "It was a small plane so the crew pulled larger totes and packed them separately. It worked very efficiently given the circumstances."
Cons: "Very tight quarters, but ok for short flight"
Pros: "The crew and their understanding about our frustrations with delays"
Cons: "Repeated delays. Not AA’s fault."
Pros: "On-bard snacks and service"
Pros: "I had a great experience on my flight and the staff could NOT have done a better job. I want to thank everyone from the boarding gate to the deboarding gate, for such a nice experience. But listen up Americans, the entertainment would’ve been better, if one: the internet was free like it was in MEXICO! And two: the sound worked for the movies. (That might’ve been my fault... or my phone’s fault). But, the free texting was something only available in a country to which Donald Trump (the most patriotic American in his whole wide mind) thinks is so inferior! What’s up America? Can’t afford to give us free WiFi in our planes? I hear ya... What’re you gonna do Trump, build a wall around the United State’s overpriced internet service?!? Just kidding folks! I had a great flight!"
Cons: "I didn’t like nothing! Haha... see that just sounds cool and negative to say... but if you want to get technical and check my syntax and grammar and stuff, that means I DID like EVERYTHING! And I did! Thanks American I appreciate you!"
Cons: "I had to stand on stairs while crew served drinks! Windy on stairs. Unacceptable! I felt like a second class customer!"
Pros: "Crew was great. All flights and connections on time and easy."
Cons: "Food - better to stick with basics in coach. Entertainment - too conservative boring."
Pros: "On time arrival at destination"
Cons: "No food entertainment or other amenities available"
Pros: "Thank you and keep up the great work"
Cons: "My seat was broken"
Pros: "Quiet plane."
Cons: "No local temperature control, back of plane too cold, middle too hot. No air vents at seats. 3 hours with no drink service, went to back asked for a diet coke, was told no. Flight attendant who was in the back would not give me one, said they were doing water service now and I should wait."
Cons: "We had too little time to switch flights. We were stressed and had to run a lot in order to make it to required connecting flight"
Pros: "Didn't have to turn around & come back like other flight. Still got to my destination in time."
Cons: "hour delay because too hot to land in El Paso, only then did they need to fuel the plane, then realized plane was overweight, made me wonder if making it up or really hadn't thought it out."
Pros: "That we where on the plane... If you consider that we had to make this D-tour to get to San Juan...AA canceled our flight to San Juan in JFK due to wether and not enough standby crews."
Cons: "That the canceled the flight in JFK, and the couldn't get us to to San Juan from JFK the same or the next day!! There was nobody from AA to assist you or help you!! We had this once with Delta as well but they send you the new itinerary in front with a compensation and help you at the airport... For us it's never AA again"
Pros: "Companion in flight nice Korean girl... We chatted trough all flight time"
Cons: "Arrived and luggage did not arrive and had to open a claim and had to go back to pick my luggage next day, not pleasant considering I live in Juarez Mexico and had to cross the border all tired and fed up with this incident"
Pros: "No hassle. Drinks provided. No complaints."
Pros: "Seating was surprisingly comfortable (S80). Left the gate about 4min early. Arrived at destination about 18min early. Full can of soda/juice offered rather than a single cup."
Cons: "Limited overhead storage (S80)."
Pros: "Crew was the best."
Cons: "Boarding order does not make sense. Go back to the traditional system of boarding; last rows go first."
Cons: "No place to put my purse!"
Pros: "Nothing. It was fast."
Cons: "VERY small plane."
Cons: "I strongly believe they cancelled our flight due to lack of passengers. The plane was sitting on the runway. I boarded for almost two hours for a flight of only one hour away. They were holding plane to fill with those already scheduled for the next flight?"
Pros: "Flight on time"
Cons: "Need better crew the lady serving the snacks looked moody."
Pros: "Quick load, full flight, courteous crew."
Cons: "As the norm, American Airlines once again did not have their numbers prior to departure. Upon arrival American Airlines did not have a gate readily available for us. This caused a delay in arrival and a delay in departure. American Airlines is renowned for this type of treatment. I had hoped it would improve when US Airways had acquired them. Unfortunately, such is not the case. You can do better."
Cons: "Took my bag for no reason, I flew there with it."
Pros: "The free cookies were very good and the service was great the flight was smooth and quick"
Pros: "I was there 35 minutes early at the kiosk, checked in then it said unfortunately you missed your flight."
Pros: "that connecting flight was close to arrival gate"
Cons: "flight AA5280 was canceled. Your confirmation number is MRCITQ. Operated by PSA Airlines AA5280 was originally scheduled to leave from O'Hare International (ORD) to Dayton (DAY) on Tue Aug 16 2016 at 9:45 pm."
Cons: "Showed up 29 minutes before my earlier flight and was evicted. It took 7 hours to get on another one. Then that flight was delayed an hour due to the A/C not working. Frequent business traveler going to avoid AA at all costs from now on."
Cons: "Terrible side to side of aeroport to get conetion fly with out time"
Cons: "Had to fly to JFK instead of LGA. so inconvenient"
Pros: "Not applicable"
Cons: "American Airlines moved the flight gate numerous times with little or no announcement. Airplane was dirty, had a foul smell, engine sounded horrible and there was very little room."
Pros: "Same, crew was fine but we were held at the gate for a long time with no explanation. Got to Austin much later than expected."
Cons: "Communication to the passengers."
Pros: "Very pleasant and accommodating."
Cons: "Was late"
Cons: "Flight departure could have been on time"
Pros: "The stewardess was very attentive"
Cons: "We waited about 20 min to take off and ended up coming in 30 min. late"
Pros: "The crew WAS amazing. The seating was a little tight, but ok."
Cons: "For a flight over two hours, a snack would have been nice."
Pros: "2h short flight!"
Cons: "Bloody narrow seats and aisle, no comfort at all - horrible!!!"
Pros: "Boarding and meal"
Cons: "Service in first class and the heavy turbulence could of reached a warning from the pilot"
Cons: "Seats are very small, could be bigger and more comfortable"
Pros: "ANA Chicago to Tokyo was so awesome. Crew is super courteous and polite. Food is good even economy class. Good headphones were already in front of the seats. ANA is the one that you want to fly!"
Cons: "Plane delayed to gate from hangar for mechanical. Flight never took off b/c the mechanical issues couldn’t be resolved; no other planes available. My trip postponed a full day, causing me to lose $500. Really poor to arrive at an airport before 6am and not fly for another 24hrs."
Pros: "The crew was great. The seats, though cramped, were nice to have electronic device holders instead of built in screens."
Cons: "The flight was 9 hours and they didn't provide any meals. That's ridiculous. When I fly with any other airline for over 7 hours I've always gotten 1 meal, if not 2. The food for purchase however, was very good. But they should not expect you to pay."
Cons: "delayed. missed my connector and had to rebook to a later flight"
Cons: "Flight was so delayed we would have missed our connection and been stranded in DC overnight, so we had to push all our reservations back and missed a full day of our vacation."
Cons: "everything started when we tryed to check in online for our flights with Lufthansa, when we got some errors saying that our flights does not exist. NO Emails, not calls, no messages, no voice mesagges left by the company! -called the client service, located in Philipine apparently, the lady confirms that all our flights were canceled (3), then she hangs off the phone. -called the second time, another lady is rebooking me on a different flight, but she informs me that my husband is not on the same reservation as me, so basically he is in another flight. Eventualy she is changing his reservation as well and puts him on the same flight as me. -waiting for the confirmation email, of course the reservation is just for me, no husband anywere. -called the third time, a nice canadian gentelman informs us that the second flights was canceled so he will redirect us via NJ instead of Washington. -we are rushing to the Richmond airport to catch the NY flight, at the counter they let us know that this flights was canceled and we are back on the DC flight. -when ready to board in the DC flight they are announcing the this flights is delayed from 1:30 pm to 7:30 pm due to weather conditions. -waiting in the line to be rebooked in another flight, after 3 h of waiting they decide they can fly to DC at 4:45 pm, with about 15 people on board."
Pros: "The flight going to Newark was cancelled due to the weather. The service person was prompt to changed our flight to Washington, DC."
Cons: "Due to staffing problems the flight going to DC left Richmond 1.5 hours late. The plane left at 4pm and our connecting flight to Rome was starting boarding at 425pm. It was very stressful. I can understand changes due to weather but there is no excuse when it comes to staffing."
Pros: "Boarding was seamless"
Cons: "Planes were older and tight."
Cons: "2 hour delay"
Cons: "Personnel were unhelpful and not forthcoming! Very inconvenient with trying to reschedule to the next day! Felt as if no one really cared if we got there or not! No vouchers were offered for hotels or food!"
Cons: "United horrible customer service"
Pros: "Great boarding and friendly service"
Cons: "Nothing to report"
Pros: "Courtesy and smiling faces"
Cons: "So many maintenance delays, I wouldn't make any connections. Gate attendants were crabby and not very helpful. Absolutely no leg room. Much less than most major airlines."
Cons: "Customer service for united is terrible and the attendants were rude while we were delayed for 2 hours on the tarmac"
Pros: "Left on tarmac for 20 minutes prior to takeoff. Late flying into IAD with no guidance from crew or ground crew with very short time to catch next flight. With no info, felt abandoned."
Cons: "Lack of info from United crew."
Pros: "No problems with connections or staff who wheeled me from place to place."
Pros: "The crew was very professional."
Cons: "Nothing, good flight and no problems."
Pros: "We were early getting into the Springs."
Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"
Pros: "Flight was re booked and we got seats on the next flight"
Cons: "Flight was delayed and the plane was waved off from the runway when it landed in EWR"
Cons: "Finding gate area too far and kind of hard to find assistant to help u"
Pros: "Free directv because of the delays"
Cons: "Flight delayed an hour and a half"
Pros: "I liked the staff on the DELTA flight I was transferred onto."
Cons: "United flight was delayed by 2 hours unitially, and eventually by 5 hours. Transfer to Delta flight was acceptable but deposited me at the wrong airport! A lot of money and inconvenience and delay after that to get to my destination. And no compensation offered for that!"
Pros: "I slept the entire time."
Pros: "Relatively, on time."
Cons: "The seats were hardest, most uncomfortable airline seats yet. No padding whatso ever. They now have 4 boarding classes plus the 'special' folks. If you drag your bag to the gate , which slows down boarding, you get it checked for free, if you check it yourself at the counter you get to pay 25$ ... Since older people generally do not want to be carrying luggage up the 'stairs and through the Chicago airport', it means they get to pay extra! I think it is age discrimination that all the airlines are doing. Only the young can fly the cheapest."
Pros: "Staff was courteous and professional. I had a layover and the connection was short but thankfully the staff was helpful. I will continue to do business with united."
Pros: "Leg room and a snack was provided. Also, the entertainment options were top notch except that you had to use your own device."
Pros: "The pilot had an excellent landing in adverse conditiions"
Cons: "The in-flight concessions were extremely poor. The staff were impolite and inconsiderate"
Cons: "We arrived early and then sat on tarmac for so long we were technically late.."
Pros: "The flight attendant was one of the best ever - super sweet, funny, and accomodating. Also, the pilot nailed a super sweet landing at the end."
Cons: "Everything else. The only redeeming feature of the flight experience was the great flight attendant onboard and the fact that we actually landed at my destination. The coffee maker onboard had been broken for a long time and the airline couldn't be bothered to fix it. If I were the flight crew, I would have gone on strike. No leg (or arm) room on the express jet really punctuated a 34 hour itinerary with a sour note. I could barely walk off the plane in the end. Less comfortable than a cheap rental truck for the same amount of time. I likely won't fly again with United. I'd almost rather walk next time to be completely honest. At least it would be healthier!"
Cons: "Flights were significanly delayed that resulted in missing connecting flights. During my return trip I ran to make my connecting flight just barely on time and once boarded we sat on the plan for an hour before taking off. Flight to get to Richmond on united was a major problem. I work up with a notification that my flight time had been moved up 2.5 hours ( a problem as I live 2.5 hours away from the airport) I called and they said it was a mistake that I was good to take the origional flight. A few hours later I get a phone call from united asking if I could be at the airport 2.5 hours early. I said unfortunately no because I had already spoken to someone from united and they had reassumed me that the origional flight was still good. She then said if I couldn't make it early it was no problem. So I get to the airport at the origional time after speaking to two different agents who told me this was ok to find the plane delayed and causing me to miss my missed connection."
Cons: "The fact that only one cup of coffee with 2 creamer was the maximum I was allowed. She was no friendly at al"
Cons: "A two hour and 10' flight became a three hour wait, then we boarded only to have to de-plane now because mechanical issues. Then walk to the other end of the terminal and re-board yet a second time. Total time at the airport and travel time for this short flight is: 8 hours"
Cons: "Whers my bag!?!?!"
Cons: "United rerouted us and added another leg to our trip. We never flew Richmond to Denver. We ended up going Richmond -> Chicago -> Denver -> Santa Barbara. This caused us to miss a post-wedding brunch with family that we're only able to see about once every three years. All this after changing our flight out to the east coast the day of the flight (my 8:55pm flight was changed to 5:23pm, and I was notified after 3pm - meaning I had to run out of work early, costing me money, run home to pack, and rush to the airport, only to wait 3 hours for a now delayed flight). The also added another leg to that trip as well (at 3pm, day of). This was a red-eye flight and the last thing we wanted to do was get on and off the plane all night. I will not be flying with United after this trip."
Pros: "Our flight went smoothly and we left on time. The crew was friendly and we had no delays this time around."
Cons: "The boarding took a long time and the coffee on the flight is the worst I've ever head. I feel like United gives the bare minimum when it comes to the customers and doesn't really make an effort to do more than that."
Pros: "Comfortable seats and awesome crew"
Cons: "No wifi or any entertainment"
Pros: "I like that I was put on another plane and went from Richmond to Chicago. It was a very small plane but mine was overbooked."
Pros: "The pretzel snacks had flavoring added"
Cons: "My seat didn't recline My arm rest wouldn't raise My flight was delayed for hours There wasn't another available flight I could switch to I lost a whole day of work from getting in at 1:00 AM"
Cons: "when i purchased my flight ut was for 6am. After paying for my tickets my flight time was changed to 9am. Then 24 hours prior to my flight it wad changed to 11am due to technical difficulties. This caused me to have to take a later flight out of Chicago O'Hare."
Cons: "Haven't left Houston yet so I wouldn't know how the flight was."
Airlines flying from Virginia to El Paso have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Virginia to El Paso
Masks required on board, masks provided on flights from Virginia to El Paso
Social distancing seating
Middle seats unavailable to book on flights from Virginia to El Paso
Testing for antibodies, testing for symptoms for flights from Virginia to El Paso
Waiving of change fees. Search flexible flights from Virginia to El Paso