|Flights Arrive in||Italy|
|Flights Depart from||Virginia|
|Airlines||American Airlines, Delta|
Pros: The crew was exceptionally polite and helpful!
Cons: The entertainment system at my wife's seat was broken - very disappointing.
Cons: Full flight, but exceeded expectations
Cons: We made reservations on Premium economy which was overbooked so we did not get a seat assignment until reaching the gate. However they upgraded us to business class so we were delighted.
Pros: Seats were roomy and comfortable.
Pros: Everything was great!
Pros: The crew was very attentive and caring.
Cons: The flight was delayed. The pilot explained that the plane had been sitting in the sun all day and during the flight check, they realized that the interior of the plane had gotten over 100 degrees by not being operated for hours before the flight. Seems like poor planning or preparation.
Pros: The space between the seats
Cons: Seats space
Pros: Crew was fine but you can’t hear anything they are saying over intercom
Cons: Plane was late getting to gate then lightning kept luggage from being taken off and put on and on top of continued lightning, plane was 1 hr plus late getting out
Pros: Nothing special.
Cons: You cannot recline the seats.
Pros: Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!
Cons: Nothing honestly
Cons: Work on those delays
Pros: Good crew, kind and hard working staff. It is so nice to have inflight messaging and that was a pleasant surprise that made the flight go quickly.
Cons: I found the delta app to be less user friendly than the United one. I wish the in flight entertainment were in the Delta app versus downloading yet another app.
Pros: Helpful crew.
Cons: These planes are tiny. Our equipment was B717.
Cons: Do not lie to the passengers and make a lot of people check their bags when it’s empty overhead bins.
Pros: No comments
Cons: Cleaners had not done a great job. There were paper napkins left over in the seat pocket from earlier flight.
Pros: The plane was nice
Cons: I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations.
Pros: Nice smooth flight
Cons: Announcements were too loud in earphones (could damage ear drums) and entertainment was turned off while waiting 30 min for the gate to open.
Pros: Booked week ago, expensive but seating was comfortable, crew first class, in economy.
Pros: Boarding was average. Cabin crew was very nice and attentive when needed. Flight was on-time. Luggage arrived quickly and unharmed.
Cons: When will airlines end cramming in as many sardines/passengers in the plane? The seating for me (6"1") was too close to the seat in front. Luckily, the passenger in front of me did not recline.
Pros: Hours late at both airports and no one offered to give a refund or help with the Uber I’m now going to have to take to get home.
Pros: Going my flight was delayed almost 4 hours and my connecting flight was canceled. Had to stay over night in the airport. I was able to book another flight and make it to my destination. But had to wait for the next flight to bring my baggage.
Cons: Coming back my flight was good . I have no complaints.
Cons: Free movies lagged and got stuck on wifi. Gave up watching one.
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