Find Cheap Flights from Washington Dulles Intl to Beijing (IAD - BJS)

The service in Lester b Pearson airport was unprofessional and sub standard by your employee Manija Anwarzada and her shift workers. They did not help me when I missed my flight to Pittsburgh because of our late arrival from Frankfurt. She and the others were not there to assist and help stranded passengers. In fact a couple of the staff were on cell phones and not helping passengers. She finally told us we had to go downstairs to the hall since her counter was closing. After traveling from Algiers to Frankfurt then on to Canada it was a terrible way to end the day. These emoyess made a very long day even longer. I will never fly Air Canada again. I will say once I got through customs there were more professional people who did at least get me a hotel room. Your employee has left a very bad taste in my mouth for Air Canada!

Not much

We paid cash for business class seats on this flight and they were terrible seats. They were NOT business class, they did not recline and there was no leg room. Nothing offered to drink upon boarding. All they did was take economy class seats, three wide, and put a thing on the middle seat to hold drinks. It was terrible and we will avoid Lufthansa in the future, and we travel a lot.

I like the food and the service plus the entertainment on the Telvision

Nice food, wonderful entertainment.

Old fashioned seat, no usb to charge my phone, battery went ;off and couldn't make a call to my family to assure them of a half way safe trip while stopping over for almost 6 hours in Ataturk Intl. Airport, Turkey.

Food was horrible. Flight attendants not courteous. Would not let me use my phone even on airplane mode. Other patrons loud and inconsiderate. Transfer in Beijing was chaotic and inefficient, almost causing me to miss my connection. Would not fly with air China again.

They broke the zipper on my bag.

The service provided by the airline crew was magnificent. I enjoyed the entire flight from my departure point to the arrival point. Turkish Airline is my to go airline herein henceforth. I will implore prospective travelers to give the airline a shot (try). I can unequivocally attest that the decision to do so will not be regretted.

N/A

Boarding was on time and the service was nice. The cabin crew were nice too.

Having the knowledge never to book them again.

Delayed flight. Caused us to miss connection (also on CA). Bags Lost. No help finding bag. 48 hours later and no updates after frequent calls.

The friendly staff

Poor transfer information Poor food choice Poor movie choice No entertainment on Beijing-Bangkok flight Beijing airport is a poor transfer experience - I will avoid this airline and the Beijing airport in the future

Never got on this flight. We were never given an email to self check in, and we're unable to board 45 mins before at the gate coming frim anotthe flight. They overbooked this flight & sold our tickets, and then told us we couldn't get on flight. Now we are out $2500 buying new tix!

All the above. A simple check in email would have averted this problem. All the other airlines do this. We were under the presumption that we had to check in at airport when we didn't get check-in notice. Furthermore, they sold our tickets, so we're down $2500 and they doubled their profit. It would be hard for me to say I will use Air Canada or kayak in the future.

The crew is very friendly and accommodating. Food was decent.

Delayed three hours in Amsterdam then caused me to miss my connecting flight to Seattle. Then they only gave me the option of being late a day. On top of all that they lost my luggage. Time to retire that 767.

Flight was on time, staff were professional

The food was not sufficient. Only one choice of food which is pasta was served as the chicken was finished. This happened in both flights. They didn't have enough drinks as well.Boarding took a long time. More staff needed to ease boarding stress

The seat was comfortable, good leg room for a person of my size (5' 8"), the entertainment was excellent.

Really fantastic international service from Air China, especially considering the low airfare. Orderly boarding, in-flight service, and unloading. The cabin and seats were perfectly acceptable, comfortable, clean. Their food is my favorite out of several other airlines I fly with, which is a small but nice perk.

I received some notifications that the flight was delayed, when in reality this was not the case. Not sure if there was an error there on the part of Air China though. The restrictions on use of electronics in flight (cell phones in particular-- but not tablets? Why?) was tough to understand.

The free entertinment

Airline lost my luggage, arrived at my destination for a few day without any change of clothes and hygiene essaintials. I hope I'm not missing any items once I received my missing luggage, on day three.

This was a very pleasant flight. The attendants were excellent. The plane was clean. The food was good for airline fare. The entertainment system made the flight go by better. Over all an excellent experience

The usual the leg room is not great nor is the space between passengers. But nothing horrible.

Well worth the upgrade price to purchase Business Class.

Customer service was excellent

Delayed flight making it ease to miss your connecting flights..

Love this airline. I am a very loyal customer. Great service. Great people.

Seats need improvement. Very hard and uncomfortable. Remind me of the seats on Aeroflot planes. Similar problem. Great service, uncomfortable seats.

the flight was smooth and well operated

i am not a big guy but the chair was very uncomfy. entertainment was for chinese mostly the food was horrible. i went through 12 hours with no food the crew cant really speak english

All our luggage was at the end with us, nothing missing

The weather delay was not fault of the airline.

we no have entertainment for 8 hours. 20 TV's no worked in the plain

The crew was great as usual, and I always enjoy the unique selection of international film in the entertainment system.

That old plane was VERY drafty around the emergency exit. I can't remember ever feeling cold on a plane. Usually it's the opposite. But here was a consistent stream of ice cold air leaking through the airframe around the emergency exit. It was cold enough that I had to put several layers of blankets up on the wall and lean against them all the way home. In addition, my seat was so "well-used" that it provided very little support and often felt as though I was sitting on a bench. Not a pleasant experience.