Fairly new airplane seats with TV screens, USB slots, complimentary headphone.
Flight was moved 6 hours with no explaination a few weeks before (apparently there's an on going strike), so we had to pay to switch our connecting flight. The day of, there was a 2hr delay so we missed our connecting flight. Food was ok. Drink selection was mediocre. Very limited TV and movie selection. Probably should have stuck with my instincts to fly with a larger carrier.
The professionalism of the airline and the crew was good
The long wait to board and immigration
Arrived on time, smooth ride great landing
Is the Worst; i wait almost Four hours to take the flight from madrid!!! I lost the flight to valencia an the company give me another flight at 10:50 pm im going to arrive un valencia 12 am!!!! Im angry
No prior notification was given about the yellow fever requirements on the trip from Brazil to Columbia.
Normally, getting on a plane in Colombia is an absolute nightmare. People pushing, standing right next to you, when you get on the plane all the old women who do not know how to read always walk to the back of the plane when they're supposed to be sitting in seat 7? Been there? Seen that? Yes ! Seen it a million times. What makes this particular flight so unbelievable, and maybe it was just a training day because there was a lot of airline personnel at the check in kiosk, but I have never processed on to a flight in Columbia, given up my baggage, and be walking to the gate so fast in my life! I truly hope this is something that will become standard, and I pray to God that the other airlines especially Viva will learn how to do!
Overall very good, good crew... minus point.. seats SO tiny, it makes Asian airline economy seats feel like 1st class!
Due to technical problem in the lavatories we have been told.
Staff is on top of everything on every aspect, from beginning to end. My favorite airline, far away from the rest, crew seems eager to help and make your trip the best possible experience.
Everything was great.
LATAM flights to Bolivia from Chile leave at horrible hours.
the flight crew was so nice, and so collaborative. Im vegan and the ooption they had was vegetarian, but they figure out and got salad and fruit for me.
my luggage arrived broken. they break the zip in order to open the luggage, (for general checking Iguess) but the zip should never have been broken
Washington Dulles Intl (IAD) United States
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