|June||Best time to beat the crowds with an average 7% drop in price.|
|December||Most popular time to fly with an average 29% increase in price.|
Average price of a round-trip
|$1,191||(avg. price over the last 2 weeks)|
Good deal for a round-trip
Brazil has reopened its borders. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
The cheapest airline ticket to Florianopolis from the United States in the last 72 hours was $386 round-trip on the route from Miami to Florianopolis. The most popular route is from Miami to Florianopolis and the cheapest ticket found on this route in the last 72 hours was $386 round-trip.
Florianopolis Airport is 5 miles from the center of Florianopolis. View on Map.
Florianopolis is served by Florianopolis Hercilio Luz Airport, also commonly referred to as Hercilio L, Hercilio Luz, Hercílio Luz Intl, or simply Florianopolis Airport. The airport code is FLN.
Brazil has reopened its borders. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Cons: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."
Cons: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."
Cons: "more and more current movie options"
Pros: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Cons: "The plane was very cold!"
Pros: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Pros: "2 seats, not 3, in this part of Economy"
Cons: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."
Pros: "Great experience overall"
Cons: "No complaints"
Pros: "The crew was amazing"
Cons: "Plane was dirty, it took flight attendants 1.5 hour to start service after take-off."
Pros: "super punctual"
Cons: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."
Pros: "We got all of our bags! No lines. Smooth sailing"
Pros: "Crew was amazing"
Cons: "Better food"
Pros: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Cons: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."
Pros: "Friendly crew, most spoke at least some English"
Cons: "Only food for purchase, would be nice to have second language option on some of the entertainment"
Pros: "Nothing was great nor poor."
Cons: "The flight attendants from Sao Paulo to Newark, didnt seem like they wanted to be working. They did their job but with no enthusiasm to be there"
Cons: "More recent movies on board"
Pros: "Good food, good plain condition, good entertainment"
Pros: "Everything was very good: boarding, plain condition, comfort, entertainment and food"
Pros: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Cons: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."
Pros: "I loved my trip the flight was amazing"
Cons: "Everything was wonderful"
Cons: "The crew was non-responsive to simple requests. The food was abismal and void of nutrition."
Pros: "Loved all the support and attention from the crew"
Pros: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Cons: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."
Pros: "Kiwi never paid the airline and I had to buy another ticket and they never REFUND ME"
Cons: "I will never use this service again"
Pros: "Azul service was good as usual. Plane was on time arrival. No complaints"
Pros: "CLEAN EFFICIENT"
Cons: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"
Cons: "Food could be healthier"
Pros: "The crew service was great! ...I do travel a lot on business and on a very few of my trips I have been so well served. Thank you for everything!"
Cons: "Well, of course the space for stretching my legs was not that big... But I undesrtand..."
Pros: "Flights were punctual, seats were better than average, and upgrades were available."
Cons: "Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough."
Pros: "Everything was really nice"
Pros: "Everything was excellent"
Pros: "friendly staff."
Cons: "3hour delay. terrible seats with no front pockets! worst landing i've ever experienced in 25yrs of flying. wouldn't fly Azul again unless I have no choice."
Pros: "economy xtra seats were nice"
Pros: "Easy flight!"
Pros: "Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work."
Cons: "United baggage app does not work Personnel did not know baggage rules at Chck in."
Pros: "it was on time"
Pros: "Allí right and on time"
Pros: "Very nice crew."
Cons: "The seats are extremely uncomfortable."
Pros: "Friendly, and kind service starting from registration and up to desimbarkation."
Cons: "Announcement should be given on English as well!"
Pros: "Gate management, boarding, flight time and amenities were all superb. Their snacks really are as good as advertised."
Pros: "Comfortable flight!"
Pros: "Cleaning only"
Cons: "The delay and lack of status"
Cons: "We're still waiting for the flight"
Pros: "I spoke w someone who adjust my seat to be with my son"
Cons: "No communication between the boarding people and the crew about the changing with our seats creating an uncomfortable situation."
Pros: "I don't know an airline other than azul that gives a variety of snack choices and drinks for free for just a 40 min flight. I got a bag of fig newton lookalike cookies and chips. My daughter got gummies and a crunchy peanuts snack. The flight attendant let us pick as much as we'd like. Choice of peach or orange juice!"
Pros: "Efficient, on time service with a professional friendly staff."
Cons: "No dislikes."
Pros: "We called and they were able to schedule us on a different flight. Which is all they could do."
Pros: "All staff were professional and courteous."
Pros: "Crew from Washington to Cancún were extremely rude"
Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."
Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."
Pros: "The crew was attentive and personable"
Cons: "for a long ride maybe better cushions"
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Cons: "Crew was grouchy and rushed past you without really trying to cater to your needs/ get you what you want."
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "Crew was friendly"
Cons: "Allow one free bag check in on transatlantic flights"
Pros: "Flight was smooth, arrived early..crew was prompt and courteous."
Pros: "Good snacks"
Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Pros: "Crew was good, plane was clean."
Cons: "Don't like the Comfort plus seats that have the dividers vs basic arm rests."
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "The staff were spot on excellent"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "The flight was fine"
Cons: "Delta does not transfer your luggage in Canada even if they say they do. It will not make it to your final destination"
Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."
Pros: "that we got to our destination"
Cons: "the bathrooms were gross"
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Pros: "That I landed safely"
Cons: "1st class was horrible."
Pros: "As usual"
Cons: "Landing was a bit rough"
Pros: "Good in general."
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Pros: "Boarding was fine. And service was good."
Cons: "TV controls didn’t work. So I couldn’t watch anything for the 4+ hour flight."
Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Cons: "Wasted my time on security and lost my flight"
Cons: "Delayed two hours"
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "On time departure; good updates by flight deck; luggage arrived unscathed."
Cons: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Cons: "There delay"
Pros: "Everything went wonderful. Excellent crew"
Cons: "No problems"
Pros: "Majority of the crew was pleasant"
Cons: "One flight attendant was EXTREMELY rude to me for no reason"
Pros: "The crews were very friendly and everything went as planned. It was a nice flight."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
Pros: "It was my husband's birthday and the stewardess (red dress, long brown hair) went out of her way to make him feel special by bringing champagne, cookies and even chocolate once we were getting off the plane. I was very touched."
Cons: "The guy next to me was kind of smelly but was very nice."
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Pros: "I paid only $100 more round trip to DTW from SLC then I would have with other carriers, minus the hassle of connecting flights and paying fees that they don't tell you about up front (like $25 for a carry-on bag, oh and a another $12 per leg for a window seat). My experience, like my previous Delta experiences was absolutely enjoyable. From the quick boarding, super friendly gate agents, and flight crew, to the free on board entertainment, Delta has won me over once again. Oh and did I mention how great it is to board a flight, relax and watch a good movie, take a small nap, and deplane at your destination! Awesome!!"
Cons: "paying extra for leg room and checked bags"
Cons: "Being scammed by the Chinese, China Southern"
Pros: "New plane, nice crew, good entertainment, good food."
Cons: "The flight was delayed by 4 1/2 hours and it was handled horribly. First, I had to wait at check-in for 1 hour despite having checked in online. Next, we were told hourly-wise to check-in at the gate to find out when our flight would leave. This was a hassle and caused me a lot of stress since I had to make new plans with a new itinerary for my arrival in Chile where I was supposed to meet my elderly parents. The staff kept telling me they didn't know when we'd leave asking me to check back four times before they were able to give me a definite time. Aweful experience that caused me a lot of stress and inconvenience."
Cons: "There was a fee to carry 2 normal size bags.. This was not disclosed in ur website and i will file a complaint"
Pros: "Crew members were friendly and helpful"
Cons: "Boarding, comfort of seats"
Pros: "On my way back I asked for water as the cabin was hot .. and I was told to go back to my seat and buckle up."
Cons: "That they would have turned down the temperature and immediately provided water."
Cons: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."
Cons: "Full hour to drop our bags at ticketing. Otherwise great."
Cons: "The American Airlines flight was delayed by 1hr. When landing in SFO we waited on the strip for 20mins to get to our gate."
Cons: "More room legs needed."
Cons: "Have a wheel chair waiting for me on arrival at Lima , Peru. Our plane arrived by 1 am. And felt kind of lost :/"
Pros: "food and flight attendants"
Cons: "not enough room for legs in latam and japan airlines...I know is just economy class but still for such a long flight it should be a bit more comfortable"
Pros: "Check-in process at LAX by LATAM employee was misleading, as she made it seem as if our luggage would arrive at our final destination in Cusco. Moreover, she failed to give us copies of our boarding pass for our connecting flight from Lima to Peru. Because of her misleading, out luggage was left in Lima and we landed in Cusco without our luggage. We are still awaiting to see where our luggage is."
Cons: "Customer service at check-in desk was incompetent. Service by flight attendants was largely rude and done with a lot of deep sighing by the flight attendants as they performed food and beverage service. They did not make me want to fly this airline every again."
Pros: "Good food. Comfortable seats. Helpful attendants when approached."
Cons: "Cramped quarters-fortunately I am thin, got an aisle seat, and was next to a medium-sized person. When I pushed the call button repeatedly, no one came."
Cons: "A little food"
Cons: "Delayed 4 hours in Lima. Stood on the line to get a usd6 voucher for food, same as all passengers when I was flying business. No lounge service."
Pros: "They rebooked us out of Orange County, a different airport, without extra charge."
Cons: "Seemed like they should have known the plane would have been late when they told us all good eight hours earlier, as plane was still in Lima when we arrived at LAX and hence our flight was cancelled but only after driving up to LA and waiting at check in an hour."
Cons: "My itinerary was changed without my knowledge, the new fights included more stopovers, longer flights, and I was not seated with my husband. In addition, most flights were delayed. This experience was awful."
Cons: "Plane was 6.5 hours late taking off. I missed a meeting in Cusco because overall I arrived 8 hours past my scheduled arrival time."
Pros: "Their staff really try to make you comfortable. The first half of the flight was in a 767. Tight but not too bad. Really good hot food and nice collection of movies and entertainment."
Pros: "Service was good"
Cons: "I tried to book my seat on line to get an aisle or window and it wouldn't let me choose me seat."
Cons: "Seats very small. And I’m only size 33!"
Pros: "The flight attendants were very good and so was the overall service."
Cons: "Seat rowa too close together, not enough legroom."
Cons: "Extremely uncomfortable flight, extremely tight seats, kids running around during most of the flight. Terrible experience seating next to bathrooms, flight attendant keep trowing some sort of air freshener to mask the bathroom disgusting smell, and it didn’t not work well. Ended up breathing the most disgusting smell for hours, arrived to destination with an upside down stomach and nausea."
Cons: "Poor service. Not too friendly crew. I normally fly American but being myself Chilean, I thought I'd give Latam a chance but was disappointed. I was travelling with my daughter and 2 yr old grandaughter and felt that they didn't give us any special attention in regards to baby.I used to be a flight attendant and In my day the standards of service were SO MUCH HIGHER!! I Will not fly Latam next time."
Pros: "Crew was welcoming and helpful."
Cons: "I was very disappointed to discover that I was not able to choose my seat because I bought my ticket from a third party. The boarding gate crew seemed stressed and were a bit short with passengers waiting for seat assignments."
Pros: "There was a lot of leg room on this plane. I do not think they have retrofitted it yet to today's money making planes as other airlines have done. We left late, but we arrived only a few minutes late."
Cons: "The boarding process took almost two hours. We were shuttled to a remote location, then we sat on the airplane for about an hour. We finally took off around 2:45."
Pros: "That wine was included in the drink selections"
Cons: "Didn't have an option for vegetarian dish. The outlet cord on the seat was not working."
Pros: "Crew was nice, good food, nice aircraft, good entertainment options."
Cons: "Late departure"
Pros: "The food, crew, and entertainment were great."
Cons: "The boarding process was poor. The flight was delayed and there was not explanation at the gate that there was a delay or why. I don't understand why our carry on bags needed to be searched. We were put in a line with only one person doing the bag checks while the other line had over two people checking bags."
Pros: "Crew was amazing, movies good, boarding fast"
Cons: "Didn't get seat I choose, and food was bad I had pasta was okay, then I had like a toasted ham and cheese and the bread was rock hard didn't even touch it"
Cons: "My fly was delate for 2 hours reason from previous fly cancellation. They didn't notified me."
Pros: "Solid crew, clean planes, safe pilots. Exceptional staff support at LATAM check-in at LAX."
Cons: "I arrived 3 hours early to my flight, which I had been notified that morning of a 2hr delay. Fortunately the woman who checked me in realized there was 1 seat available on the last flight that would get me to Lima in time for my connection flight (departing same time as my flight pre-delay). She personally got me to the front of the line, and ran with me just about to the gate, where I caught a shuttle to the plane. If she hadn't done so, and if I hadn't checked in so early, I would have been forced to stay in Lima 24hrs, despite buying a rightful seat and having reservations in Buenos Aires. It is appalling and unacceptable that y'all continue to overbook flights, causing incredible trouble, inconvenience and potential harm to your customers. For a service that costs so much, the only acceptable delays are weather and mechanically related. if it hadn't been for amazing staff immediately, I would've been furiously waiting in a city I didn't need or want to be in. Customer service will continue to grow your business or impede it negatively-- how y'all act is up to you. I appreciate how well I was taken care of by several kind individuals."
Pros: "I LOVE that LATAM does not book its flights solid: I love that they leave some empty seats and breathing room-- it makes all the difference in the world. I love that the bathrooms have full length mirrors, hand towelettes, and are well maintained. Most of all, I love how compassionate,patient, and accomodating the flight attendants are."
Cons: "I would have liked for there to be more vegetarian choices-- healthier foods, more veggies, more fruits, rice, less meat. It would be nice to have real milk or cream instead of powder for the coffee; and honey instead of sugar."
Pros: "The entertainment was good. The crew was very friendly and helpful throughout the flight."
Cons: "The coach seats were unreasonably small. I have never been on an airline with such small coach seats. There was virtually no leg room. For this reason alone, I don't think I would fly LATAM again for a long distance flight. It was too uncomfortable."
Pros: "Overall I love the professionalism and customer service of LATAM. The interior lighting of the aircraft makes a big difference. The staff is always super polite and friendly. It's my favorite airline."
Cons: "On a 10 hour flight (LAX to Santiago Chile) they should offer more snacks and drinks for people to help themselves to in economy class. Other airlines have water and juice available I felt like I was bothering a crew member every time asked for a glass of water, when I could have just helped myself. Also, maybe have a few light snacks available. After a very light lunch, 8 and a half hours is a very long wait till breakfast!"
Pros: "Everything ran smoothly. Attendants seemed to care equally about being welcoming and timely."
Cons: "I was charged 200 dollars to transport a 400 dollars surfboard. This makes it prohibitive for anyone to travel with our entertainment equipment. It should only qualify as sport equipment for remunerated athletes, not amateurs like me."
Pros: "Smooth ride. Nice hospitality in the evening flt."
Cons: "No good food options"
Pros: "Free wine"
Cons: "Seats aren't so comfortable"
Cons: "The flight was delayed in LAX, and consequently I missed my connection to Cuzco. My luggage was also misplaced"
Pros: "What a nice surprise to be able to stretch out after a multi-leg international trip!"
Pros: "Avión silencioso"
Cons: "45 minutos de espera en tierra al aterrizar"
Cons: "Everything. We booked flights a half year in advance yet they forced a couple of us to upgrade to premium in order to get seats. They then separated one of the couples with premium seating without notice so some other couple could sit next to each other. Their website didn't allow us to use an electronic boarding pass. Its cumbersome and uninformative. Some of the attendants are incredibly rude."
Cons: "A death in the family cause us to change our flight , they were not accommodating and were extremely insensitive. Try your best not to use kayak or Latam."
Pros: "Flight was smooth and individual entertainment screen was nice."
Cons: "We were never informed of our gate (not on boarding pass, not on display board at airport). After searching the entire terminal, the gate didn't have the flight listed either, but we eventually identified a floor sign with the airline logo and found our flight. In flight entertainment screens were not very responsive to touch, and would have been better with a list of movies/tv/games, instead of 1 show per tap since the screen was iffy on responsiveness."
Pros: "The meal offerings given my "special" menu request (vegetarian) was better than expected, portions were of a nice quantity, the food wasn't bland, and in terms of variety they offered a good food selection. The available entertainment catalog (movies, TV shows, etc) was vast, and included recently released films. I also love that LAN offers pillows, blankets (of good, warm material) and headsets. The crew was attentive and helpful. The plane plane was clean, which is expected to be but not always ends up being that way."
Cons: "The plane looked like an older model, which is not a problem itself, the problems were: my seat was missing the cup holder ring (looked like it broke) meaning no place to keep a cup to drink water throughout the flight. The remote for the "t.v."/entertainment system, that is nestled on the side of the seat, wasn't working and the touch screen glitched (it would freeze, or kick me back to the root menu while I was browsing through options) Small technical problems that given the $$ flights cost, one expects them to work properly."
Pros: "The airline was nice and updated, entertainment was great with lots of new movies to watch for free"
Cons: "The boarding process felt like a heads of cattle. We had to walk two miles through 5 wings of the terminal. Once we got there, thought we'd be just on time but ended up waiting in the terminal for 30 extra minutes, then boarded a bus which sat for another 20, then on the plane we sat for at least 30 more minutes. It was not a good experience. The food was also just average with little options to choose from"
Pros: "Nice new 787 service was very good They don't make you stay in your seat. You can get up and walk around"
Cons: "The flight LAN 601M was cancelled due to mechanical issues. I waited 4 hours in line to find out at the end that they cannot reroute me to Buenos Aires in time for my Monday 9 pm speech. I had no choice but to cancel the entire trip. I hope Kayak would help me get a full refund from LAN."
Pros: "It was a new plane and the service was also good"
Cons: "No masks. I didn't like it."
Cons: "Gol changed our direct flyght departing 14h to a connected one departing 7h rriving 17h. This company is a shame, and brazilian Agency does not forbid that (Gol could simply return our money back)."
Pros: "Flight was good"
Cons: "Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting"
Cons: "Que funcione Latam Enterteinment o tenga pantalla de entretenimiento"
Pros: "Very efficiently run"
Cons: "The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving."
Pros: "Everyone smiling Check in easy Though flight was crowded it was quick"
Pros: "O lanche"
Pros: "Crew was helpful and charming. 10 out of 10."
Cons: "Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area."
Pros: "Este lanche da Happy Hour é um bom diferencial. Muito bom."
Cons: "Houve atraso na partida devido a uma menina desacompanhada que teve que desembarcar e pelo jeito, não por culpa dela ou dos pais e sim da companhia. Lamentável."
Cons: "The flght was delayed"
Cons: "Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks"
Cons: "Serviço de bordo"
Pros: "Buen servicio en gral."
Cons: "Si. Podría haber entretenimiento a bordo."
Pros: "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."
Pros: "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."
Cons: "Not a lot of legroom. There was no in flight entertainment and the flight service was just mediocre."
Pros: "On time"
Cons: "Este vôo tem atrasado sempre."
Pros: "Food was good"
Cons: "Este vôo tem constantes atrasos na saída do vôo."
Cons: "More efficient check in. Long wait at gate."
Cons: "Flight delayed 3+ hours due to Boeing issue. There needed to be some sort of assistance. We were offered access to the GOL lounge without asking, which was welcome, only to be refused when trying to enter. The attendant was not helpful, in fact rather negative and condescending. Not supportive."
Pros: "poor food. extremely poor food."
Cons: "it would be expected to actual food(2 meals) on a 7 hour flight."
Cons: "All good"
Pros: "Cabin crew amazing"
Cons: "Extremely cramped. They ran out of certain drinks. Confusing boarding."
Cons: "Anyone who flies the route NVT-GRU knows two things. The departure and landing times are unreliable and they always....always over sell seats. Navegantes (NVT) is a very small airport but connects to so many international flights. The city and many of the neighboring towns have become vacation hotspots. I personally fly this route twice a month these days So many bad things happen because of their poor on-time results and overbooking. The worst of which is missing your connections. This was the third time in 2 months that I’ve missed my connection in São Paulo to NYC. This time I purposely took an earlier flight 6:40pm so I would have no chance to miss my 11pm flight to New York. Then a 2 hour and 20 minute delay! My God ...really? Another missed flight. GOL you CAN do BETTER! ."
Pros: "V confusing to find the gate - signs not updated and total madness when we got there as many flights delayed"
Pros: "The crew was polite and helpfull during the flight"
Cons: "The food was tasteless . They lost our bags and never reply when we ask for a compensation"
Pros: "Flight on time"
Cons: "No entertainment on the flight"
Pros: "I’m time quick to board food and drinks free"
Cons: "The company just sucks. I have gotten so many flights delayed with them that I am not even going to bother buying any more tickets with them"
Cons: "There was one person helping a huge amount of people. It took one hour to check in. No common sense. They were helping the domestic flight people first with less bags to check in and the international flights were backed up with people missing their connections. No common sense at all. Incompetent service."
Pros: "Checkin pelo aplicativo rápido e eficaz, com uso do passbook."
Cons: "Cobrança da Internet a bordo."
Pros: "el vuelo estuvo bastante bien"
Cons: "casi perdemos el vuelo porque no nos podian despachar las valijas, nadie hablaba ingles o español para que nos podemos hacer entender y terminamos pagando el doble por despachar el equipaje"
Pros: "Crew was nice and professional"
Cons: "No entertainment I was unable to get my ticket to Rio de Janeiro and I was only able to get my ticket to São Paulo so I had to see someone else and that is not very efficient"
Pros: "As a wheelchair user I was treated well from the ticket agents, escorts, gate agents and flight crew."
Cons: "Not one thing."
Pros: "Thanks! I enjoyed my flight."
Cons: "Not so much Enlish speaking :-/"
Cons: "All ok"
Pros: "First time on Gol! Awesome airline!"
Pros: "Clean aircraft and courteous crew"
Cons: "Did not like being bussed to the aircraft"
Pros: "I like everything about this trip with this airline"
Cons: "Flight time was changed quite substantially from the time when I bought the ticket, therefore I simply did not take the trip."
Pros: "Space between seats"
Cons: "Lack of food options"
Pros: "A tripulação foi muito atenciosa."
Cons: "Enquanto o embarque está ocorrendo o ar condicionado fica desligado na aeronave, o que provoca muito calor no ambiente. Lembrando que o processo de embarque normalmente demora um tempo razoável. Houve atraso na decolagem e o voo atrasou."
Pros: "Crew members were helpful"
Cons: "Food was bad and didn't taste fresh. No tea to drink either. Boarding times were usually late but arrival times were as expected. There's no entertainment at all in the planes. No screens, no movies, no nothing."
Pros: "Early departure and comfort and friendliness"
Pros: "Very reliable and good schedules"
Cons: "Nearly impossible to make a change if booked through KAYAK site. Baggage policies and fees very different from US carries and a bit of racket. Be careful."
Pros: "Friend service"
Cons: "Food, seat comfort."
Pros: "Confort and good treatment."
Cons: "I didn’t have the opportunity to chiíes seats."
Pros: "Staff was cheerful and nice"
Pros: "Upgrade to economy premium was well worth the extra fee."
Cons: "Coffee could have been better."
Cons: "It was horrible. Almost 3 hours delayed"
Pros: "The flight was good. Takeoff and landing were great. Service in flight great."
Cons: "The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it."
Pros: "Crew was very nice. Plane was clean."
Cons: "Tight squeeze into seats. TV selection wasn’t mainstream programs - nothing of interest to an older person."
Pros: "The movie selection was good"
Cons: "The crew kept bumping into people and were not a pleasant group."
Pros: "There is not much to like when you over charge for seats and have staff who don’t accomodate for family to sit together or someone with a disability who needs to use the restroom often to sit on an aisle seat."
Cons: "Staff has horrible attitude. Price for seats and luggage is ridiculous."
Pros: "Good food onboard and very comfortable seats"
Cons: "American Airlines postponed my flight for 12 hours without a concrete explanation. After complaining they offered for us to travel with Latam but my luggage wasn’t transferred to the other flight. I arrived more than 12 hours ago and I’m still waiting to hear from them."
Pros: "Our seat was in a row with more leg space and this was wonderful for my husband who is tall. Also the entertainment system was great and the crew very nice."
Cons: "The food in this flight was TERRIBLE! It had been a long time since I had had such poor food on a flight. Also the delay on this flight made us miss our connection to Madrid and navigating Heatheow was a bit of a nightmare."
Cons: "No signage for checking bags. Was total cluster. No one knew where to take bags or what line to be in. Employees kept telling us we were in the wrong line but didn’t seem to tell us what was the correctly line."
Pros: "Nothing special just another flight another day"
Cons: "AA...they delayed flights and were very unprofessional. i will definitely choose BA over AA anyday."
Cons: "Dinner was so so but nice and hot. The breakfast in economy class was awful. The apple and cinnamon cake had too much cinnamon and left an aftertaste. The yogurt and granola was ok but not everyone has a yen for either of them. The dried apple and berries were too sweet. All in all we found this meal to be unsatisfsctory. The staff had only the most necessary contact with us which was to serve and remove trays and garbage."
Pros: "Overall crew were pleasant, boarding organized"
Cons: "Besides being 2 hours delayed, we stayed 10+ hours crammed in very small seats, causong poor ability to rest the whole flight. Very unpleasant and painful for such a long flight."
Pros: "It was American Airlines flight. Some of the crew members were not very polite but majority complied with providing a good service. The plane and the flight were great. The entertainment was good too."
Cons: "Bad manners from some of the crew members like snapping fingers to get your attention. Very impolite."
Pros: "Plentiful wine. On time departure and arrival."
Cons: "Food. Pasta was un-eatable. Cutlery flimsy. Napkin like a kleenex."
Pros: "It was worth while upgrading to premium plus for the first time I was actually comfortable flying the crew is always kind and caring and the food was. Better than usual. Unfortunately Heathrow employees board handicapped people and the are horrible. They didn't come to board us until the plane was 75 percent boarded which is just unacceptable for a wheelchair user who cannot stand. BA had to stop boarding to get us aboard the plane with the help of BA crew who are great."
Pros: "The plane was new and clean, the staff was extra nice, there was a tv screen in each seat. The flight was very much on time."
Cons: "The food is so, so. The seats are extremely narrow"
Cons: "There was only a shared screen. And the AA Entertainment app didn't work"
Cons: "No volé en LATAM si no en AA y en esta compañía al principio no sabían sobre mi reserva y cuando si, no pude hacer el checking online, sino solo en el aeropuerto , en ambos vuelos"
Cons: "Liked it all."
Pros: "Flight was on time. Easy boarding. Smooth flight."
Cons: "In flight entertainment was below expectations"
Pros: "There was a crew member Dario, from Lima to Buenos Aires that was super nice."
Cons: "The ticket was printed as Avianca trans to American Airlines. That was wrong. The ticket was for Avianca and I went to American and I lost a lot of time. Then the line was long and took me for ever to check in"
Cons: "Los espacios entre asientos son muy incómodos."
Cons: "All. The worst airline in the world"
Pros: "Segundo vieja con American Airlined y segundo fiasco. No vuelo más con esta ruta si la compañía que o uypera el vuelo es AA."
Cons: "Siempre embarque con retraso. Asiento poco cómodo, comida pobre, tripulación no habla español, el monitor de mi asiento el sonido no funcionaba correctamente y las películas escasas y fuera de temporada. En los dos vuelos que he realizado he tenido el mismo problema."
Pros: "Price, boarding process and seats were good"
Cons: "Crew was border line rude, and for sure neither attentive nor pleasant, food was really really bad."
Cons: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"
Cons: "That it got cancelled"
Cons: "Our flight was cancelled after 6 hours of waiting! The. We had to wait in line for two hours to reschedule to a flight two days later. Leaving the airport with 4 tired kids at 2 am. To make it worse we couldn't get our luggage. My husband had to return the next day to spend 5 hours at the airport to claim our luggage. There has to be a better way. The flight should have been cancelled sooner Very frustrating to say the least. We lost over $1000 in hotels and train tickets also. We received no empathy about this."
Pros: "Pilot and crew were excellent.."
Cons: "I haven't flown American in three years and I see why I stopped. Very sad and extremely disappointed.. It took an 1 hr+ after landing to retrieve our luggage..in all my years of flying,i've never experienced that."
Pros: "Although the flight was delayed, the crew kept a positive attitude and got us into another plane pretty promptly. They let us check in one of our bags for free to make up for the delay."
Cons: "The flight was delayed."
Pros: "Nice crew and I paid for more leg room"
Cons: "This 767 is a bit long in the tooth. It has very limited entertainment options, and although business class seats have power outlets, most seats on the plane do not. Ten hours of an overhead movie and no power for individual devices is tough. In business class, individual tablets are provided."
Cons: "Waiting in London over 8 hours becouce a flight to Oslo was canceled and they did not give me any earlier flight. So I was 4 hours too late in finland."
Cons: "- Calidad de los asientos - Distancia y confort de los asientos - Pésimo sitio web - Pésimo sitio para check-in - Tripulación poco cercana y amable"
Cons: "It was very warm in the cabin. The crew didn't seem too happy. I could hardly hear the pilot announcements. Virgin America was a better flight than this one. Although, this one seems to have a bit more legroom than Virgin."
Pros: "No entertainment"
Cons: "Almost 6 hr flight at the early morning without nothing to eat."
Pros: "We are loyal AAdvantage members."
Cons: "Where are the individual screens and wifi? AA is very tech challenged. Planes are old as well. Especially with all the USAir changes, not for the better for the consumers, it's not an airline I brag about at all."
Pros: "Good WiFi and satellite TV (just 3 channels)"
Cons: "AA keeps treating latam market as second class citizens. The Miami base crew is arrogant, lazy and unpolite. Food was a joke"
Pros: "Short fly, friendly staff"
Cons: "I was watching a movie and then realized everyone got the food. I asked a steward and he told me that he looked at me (!!!!) but I didn't. So he moved on...nice job"
Pros: "Overall ease of process."
Cons: "Waited very long for luggage, but that may be an airport problem, not yours."
Cons: "I have to run to the gate with"
Pros: "One way flight"
Cons: "Was 2-3 hours late and took 35 minutes to get luggage. On Delta I'm never late they actually run early most times and luggage is out in 20 minutes!"
Pros: "I liked the at seat TV and the selection of movies"
Cons: "I did not like the fact that they ran out of most food choices."