Find Cheap Flights from Washington Dulles Intl to Moncton Intl (IAD - YQM)

Crew was fine.

Seats are so narrow you have to huddle to one side to avoid physical contact with large passengers seated next to you.

Service was outstanding!

The lunch was average at best. Comedy show selections were terrible (in my opinion). I miss the days of Curb Your Enthusiasm and Arrested Development.

The stewardess was top-notch, professional and friendly

I find Air Canada is often delayed and this flight was no exception. We took off two hours later than our scheduled departure.

Delayed by two hours.

My flight on 8/18 was canceled last minute without any explanation. There was no customer support what so ever. I couldn't book any flight for the same day or the day after. They automatically booked me for 8/20, two days after my scheduled trip. It didn't work for my schedule. I had to canceled it and they offered credit for future trips instead of refund. can't get anyone to answer the phone and there is no way to get questions answered online.

It was hassle free. Trace and arrival times were perfect. Thank you for caring.

The crew was very courteous! No one bumped my arms!

They didn’t let us know why our flight was one hour late,

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Nothing

I like their efficiency loading the plane and leaving the gate. Perks of having a smaller plane. Also, the snacks and drinks for such a short flight.

Notifications the night before about departure changes with confusing language that never confirms if check in deadlines also moved forward. So we end up arriving at the airport at the original time to then be told the crew could NOT fly at the original time. If that is the case they should inform us that theee is no chance that flight could leave earlier. Additionally, the flight left even later than we were told.

Nothing

Everything - outbound flight was 5+ hrs late and would have been stranded at the airport at 1:30 am. Made other arrangements at another airport. Kayak, justfly and Porter would not refund fares. Hours on the phone, put in WMS less hold. Don’t use kayak - didn’t stand behind product or their customer.

Poor customer service.

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Nothing

Service was good.

The flight was about an hour late.

Poor customer service.

Weather delays were compounded by Porter's incompetence at plane maintenance (plane was too hot when it finally arrived), crew scheduling (and then crew timed out) and finally boarding, which was a nightmare as attendants sent irate passengers who had been waiting in an overcrowded lounge for hours back and forth between podium and counter unnecessarily while ignoring protests and the fact that contradictory directions were being given. As a result, I missed my flight to a critical business event - this could have been avoided if Porter was prepared for bad weather on the East Coast (a fairly frequent occurrence) and had good contingency plans in place and customer service reps who actually knew what they were doing and how to respond to changing circumstances and customer frustration.

I had an excellent flight back home. We left about 15 late but the pilot made up the time so arrival in TO was on time

Pd392 seat I sat in was a bit uncomfortable it appears to be sinking in the center unlike the plane plane i took from TO to Chicago

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Nothing

Service was good.

The flight was about an hour late.

The crew was very courteous! No one bumped my arms!

They didn’t let us know why our flight was one hour late,

My flight on 8/18 was canceled last minute without any explanation. There was no customer support what so ever. I couldn't book any flight for the same day or the day after. They automatically booked me for 8/20, two days after my scheduled trip. It didn't work for my schedule. I had to canceled it and they offered credit for future trips instead of refund. can't get anyone to answer the phone and there is no way to get questions answered online.

Poor customer service.

Nothing

Everything - outbound flight was 5+ hrs late and would have been stranded at the airport at 1:30 am. Made other arrangements at another airport. Kayak, justfly and Porter would not refund fares. Hours on the phone, put in WMS less hold. Don’t use kayak - didn’t stand behind product or their customer.

I had an excellent flight back home. We left about 15 late but the pilot made up the time so arrival in TO was on time

Pd392 seat I sat in was a bit uncomfortable it appears to be sinking in the center unlike the plane plane i took from TO to Chicago

Significant delays

5 hours delay for 1.5 hour flight

I like their efficiency loading the plane and leaving the gate. Perks of having a smaller plane. Also, the snacks and drinks for such a short flight.

Notifications the night before about departure changes with confusing language that never confirms if check in deadlines also moved forward. So we end up arriving at the airport at the original time to then be told the crew could NOT fly at the original time. If that is the case they should inform us that theee is no chance that flight could leave earlier. Additionally, the flight left even later than we were told.

Weather delays were compounded by Porter's incompetence at plane maintenance (plane was too hot when it finally arrived), crew scheduling (and then crew timed out) and finally boarding, which was a nightmare as attendants sent irate passengers who had been waiting in an overcrowded lounge for hours back and forth between podium and counter unnecessarily while ignoring protests and the fact that contradictory directions were being given. As a result, I missed my flight to a critical business event - this could have been avoided if Porter was prepared for bad weather on the East Coast (a fairly frequent occurrence) and had good contingency plans in place and customer service reps who actually knew what they were doing and how to respond to changing circumstances and customer frustration.

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Nothing

It was hassle free. Trace and arrival times were perfect. Thank you for caring.