Find Deals on Flights from Washington Dulles Intl to Panama City Tocumen Intl (IAD - PTY)

Their efficiency and courtesy. And they handled our travelling with two cats with real professionalism.

All was good!

Service was excellent and the food I ordered (pasta w/parmesan) was not bad either! I was comfortable throughout the flight. Not too cold nor hot. The channels were appropriate for all ages.

My only gripe was headphone input. At times during the flight, the headphones would slip out of the jack, even though I was sitting still. This happened to me about 4x during the flight. Other than that, I can't think of anything.

Nothing... Entire experience horrible for my 17 year old.

Everything. Will never use American Airlines again

First class

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

TV on the plane

Delayed flight

I was vary unhappy about our flights being move around and also delayed with no one to communicate these changes in English. We did get a voucher for food but since the flights where delayed with little time in between we did not have time to use it. Also our bags not making it with us ended up being an inconvenience but thankful that you had them shipped to us. This was the worst experience flying ever.

Airport

Nothing worth mentioning.

Their food makes you feel punished for flying economy

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Delayed flight.

The flight wasn't full so I was able to have a couple seats together. Crew was very nice.

The food and entertainment leaves a lot to be desired.

Horrible Service over All

Moré training on Customer Service

Friendly crew

Having to pay extra $$ for seating and not enough together

Arrived twenty minutes late. AA refused to accept responsibility for this and compensate me, even though my transportation had departed without me as a result of their tardiness.

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

I loved the crew, the flight and the variety of movies they had available for us to see

I hate that it would constantly smell like a public bathroom and we weren't that close to the them to at least excuse the smell

Creew was no friendly Food was not good

I arrived at my destination

AA changed my flight plans which resulted in a 4.5 hour layover in Philly. The gates were filthy, there is not much selection for in-flight food and nothing for entertainment. I couldn't even find an outlet that worked at the gate.

Very nice gate crew Very efficient boarding Very quick and efficient takeoff

No electronic check of boarding passes Flight attendant somewhat responsive

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

One the way there it was good. But I had a horrible experience coming back. The plane was cancel after waiting 8 hours at the airport in Costa Rica, and I was sent to a hotel with no hot water to shower,and my luggage did not arrive until the next day and it was broken.

Again United plane so was fine.

Smooth

Crew.

Delays.....

Well after going through a terrible storm to get to the airport we were given a opportunity to up grade to First Class for a very reasonable rate. That was great.

Paid top dollar for crappy service. Won't fly delta again

I love the movies they have aveilable, help me alot for a 4 hours flight

Pleased that a snack and beverage were served even though the flight was only 50 min.

Aeromexico no longer has their own kiosk at the Atlanta Airport. Wandered around for 10 min looking for it until a KLM employee let me know I had to check in with Delta.