Daily cleaning, installation of cabin HEPA filters
|March||Best time to beat the crowds with an average 31% drop in price.|
|June||Most popular time to fly with an average 14% increase in price.|
Average price of a round-trip
|$431||(avg. price over the last 2 weeks)|
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There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 6h 37m.
In the past 3 days, the cheapest round-trip tickets were found on Frontier ($140), Multiple Airlines ($249) and American Airlines ($276).
For Reagan Washington National Airport to Billings, Friday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Billings back to Reagan Washington National Airport, the best deals are generally found on Friday, with Sunday being the most expensive.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Reagan Washington National Airport to Billings.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Billings with an airline and back to Reagan Washington National Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Billings from Reagan Washington National Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Great flight all around."
Pros: "Crew was exceptionally nice. Live DISH TV unexpected and appreciated."
Cons: "Flight was freezing. Crew was overly concerned about my tree nut allergy. Been flying for 40+ years and this was the first time any one has asked...appreciate it but they went overboard"
Pros: "Good Crew. Landing was very smooth"
Cons: "line to drop bag was so long!! but on the plus side, we were through it in an hour and didn't miss our flight!"
Pros: "Great crew great pilot great entertainment"
Cons: "The way we board feels very classist."
Pros: "Smooth flying!"
Cons: "Better & more snacks.....no ice?"
Pros: "Good on time flight"
Cons: "Gate agent did an excellent job getting everybody on the plane in Atlanta"
Cons: "Seats a lil tight"
Pros: "The crew was amazing and polite."
Cons: "Nothing needed to be done"
Cons: "Not having a delayed flight."
Pros: "Crew did a great job communicating what was happening while we were delayed"
Cons: "Compensation for our time or schedule mishaps."
Pros: "Staff was friendly."
Cons: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."
Cons: "Crew wasn’t very friendly"
Cons: "Everything fuckin sucks"
Pros: "The in-flight movie was very much appreciated."
Pros: "Good in general."
Cons: "No wifi, no leg room"
Pros: "everything is fine except th nickel and dime."
Cons: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"
Pros: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."
Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"
Pros: "Short flight"
Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."
Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"
Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Cons: "Seat size"
Pros: "Funny people at the gate, all was smooth and on time"
Cons: "It was too hot in the cabin, which is unusual (usually, I freeze)"
Pros: "Quick service - uneventful."
Pros: "Happily, the flight was completely non-eventful."
Cons: "The food and snack choices are quite limited."
Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."
Pros: "Excellent service, God flight"
Pros: "Customer services"
Pros: "Wonderful experience with the staff."
Cons: "No complaints."
Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."
Pros: "Delta fo"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."
Pros: "Great service very courteous crew. Smooth takeoff and landing."
Pros: "Crew was good."
Cons: "Plane was late"
Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""
Pros: "Comfortable flight, plenty of leg room and I live the individual chargers at each chair."
Cons: "When I pay more for a direct flight, I expect my flight to be non stop. Delta changed my flight and added a layover but I didn't receive any recompense from the airline. Seems very odd."
Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."
Pros: "I'm always happy when I get a Delta flight that has the in flight entertainment. Good selection of tv shows, movies and music. Makes the time go by fast"
Cons: "Can't really think of anything I don't like the"
Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."
Cons: "I have never been to Billings, so I find it rather difficult to review this flight that I have never been on."
Pros: "Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all."
Cons: "Spent $25 on Main Cabin Preferred when I thought it was Economy Comfort. Did not really change my experience and i'm out $25."
Pros: "Not much"
Pros: "exit row - good leg room; new storage compartment was good."
Cons: "New seats = hard; got uncomfortable after about an hour. Wish there was a way to disconnect folding tray from behind seat - person behind kept dropping it, drumming on it, open it and closing it - really a nuisance."
Pros: "People crowd the boarding area like it was the last flight out of hell. Delta needs a saner way of doing business."
Pros: "Kind crew."
Pros: "Seat cramped"
Cons: "It took only 20 minutes to fly there but 20 minutes waiting to get off the ground in 25 minutes to circle around Philadelphia before landing. Not good when they reduce the size of the seats to 17 inches most people shoulders are wider than that. No food service no snack no drink and just snarky empl"
Cons: "on time departure"
Pros: "Was not long enough"
Pros: "AA desk counter were v helpful"
Cons: "they are perfect in what they do"
Pros: "It was 3 hours delayed"
Cons: "Fly in time"
Cons: "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."
Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."
Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."
Cons: "This flight was delayed by almost 5 hours. While I understand there are some delays sometimes, this was the ONLY flight to Greensboro out of DCA, and the times kept changing throughout the day, even though the gate agents knew that the issue was that the crew was delayed. There should be backup crew available and when there are delays, the passengers should be kept informed. There should be other flight options available when this happens. I never received an apology from anyone I encountered throughout the process, and some personnel were rude even though I was polite."
Pros: "Perfect from start to finish"
Pros: "Liked sitting in the bigger leg room. Short flight was a bonus."
Cons: "Sat on tarmac a lot at both airports. They boarded all 9 groups so back to back, there was almost no line speration."
Pros: "Plane and fact that pilot was able to make up lost time"
Cons: "Plane had plenty of room for carry on bags. No need for valet bag check."
Pros: "The crew was helpful and fast in turning plane over."
Cons: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"
Pros: "Vegetarian meal was actually good!"
Cons: "They didn’t give me ice cream :("
Pros: "Although the flight was short, everything worked as it should have."
Cons: "I miss snacks! Even a bag of pretzels would have been appreciated."
Pros: "Big comfortable plane."
Cons: "No entertainment, no food at all."
Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."
Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."
Pros: "Smooth and easy flight."
Cons: "Food was not good at all."
Cons: "It was not British airline but was contracted to American airline. It lacked class."
Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."
Cons: "Lost connection"
Pros: "Overall the flight was good, on time"
Cons: "Nothing at this stage"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."
Pros: "Boarding and debar king was quick."
Cons: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."
Pros: "The Resolution team assisted me initially when I arrived to correct an issue from my online attempt. The agent printed bag checks for me to my final destination and told me how to get needed boarding pass for the final stage. How wonderful to have pleasant and professional personal attention."
Pros: "Boarded quickly. Seats were comfortable. Friendly flight attendants. It was a quick flight, no entertainment used. Only had a cookie and water for food. Don't know about the other things."
Pros: "The flight between WA D.C. And Phoenix went well. Very nice staff, orderly onboarding"
Cons: "Arrived in Phoenix and hurried to my next gate for the flight to Palm Springs only to discover a delay in the flight. No marguees were updated, no explanation just the plane had not arrived. Soon after we were told of a gate change, the marquee then said the flight would not arrive until 11 pm it is a one hour flight, so we actually arrived at 10 pm."
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."
Pros: "The flight was short, only 1.35 hours."
Cons: "To start, the boarding process is a chaos. First class and executive platinums should board first, but of course the gate agent was completely clueless and rude, even to an ExPlat. Althiugh the flight is only 1.35 hours, I was surprised that flight attendants didn't even make an effort to offer a drink service. No turbulence or anything, just seems they were lazy."
Pros: "The flight minus was very fast, 26 minutes"
Pros: "The crew was great. The flight attendants were pleasant and helpful and the pilot gave timely and useful announcements. The coffee and free cookies were quite good as well (surprisingly, especially for the coffee)."
Cons: "As a frequent United flyer, I was a bit taken aback to see that AA charges for their movie streaming to your personal device."
Pros: "The head flight attendant was fantastic. I apologize I don't have her name, but she was courteous, which is a rarity these days when flying commercial."
Cons: "The boarding process was incredibly disorganized. There is poor spacing between the seating groups, which encourages a mob to stand right at the podium and rush the gate. Unlike United, which uses gates to separate Boarding Groups, American just leaves it to be a free-for-all that actually slows down the process and frustrates customers before anyone has boarded."
Pros: "Comfortable flight, good seats"
Cons: "No food, beverage service was mediocre, and there was no on-board entertainment"
Cons: "DC Gate agent was rude upon boarding. DC plane was very small and lacked overhead cabin room."
Pros: "Due to inclement weather, which I know is beyond the control of AA, I spent 10 frustrating hours of delayed, but then ultimately canceled flights. Followed by long customer service lines and "sorry buts" to flat out lying from gate attendants and stewardesses. I know most of the airlines do it but now that you are making a profit I think it's time to give back to the customer when weather complicates their travel. But most of all, please just give us the decency of the truth -- it sucks-- but we can handle it. Yes there will always be those out of control customers that scream and yell, but most of us, as what I witnessed-when it all breaks down--are chill and understand. Complimentary drinks. Coupons for a later flight. All hands on deck with crazy knowledge of the routes you fly to ease rebooking. I realize we as a people can't stop flying, whether it be for work or family needs, but you can't keep treating us like stupid cattle. Thank you whoever reads this for letting me express my frustration and thank you AA ultimately for getting me to my destination."
Pros: "Cancelled due to weather. Still stuck in DC. American's communication is AWFUL!"
Cons: "Jammed on bus to go to plane and no notice of what was going on. Passengers jammed into bus with no updates. AA sucks."
Cons: "Long delay at departing airport due to no flight crew"
Pros: "From start to finish the flight faced problems: unscheduled stop for refueling, change in planes for mechanical problems, emergency medical intervention, and more. Yet at every stage the flight crew and gate staff did an outstanding job communicating and seeking to alleviate passenger woes. With delays, we missed connections, and yet AA worked wonderfully to find alternatives. At the end of the day, we arrived at our destination, and even our luggage made the trip successfully! Wonderful courtesy, adaptability, and determination to serve. Thank you."
Pros: "It was a short hop over to New York, so that's the only positive thing I can say."
Cons: "The plane was tiny, seats uncomfortable. Had to be bused to the plane, only 1 bus provided and had to be packed like sardines. Overall, a terrible experience."
Pros: "crew was nice."
Cons: "plane was small and had no room for carry on flight was late."
Pros: "I was able to grab 4D on both flights using my Alaskan Airlines MVP status. It is a Main Cabin extra seat - but it has a TON of leg room. More than first class it looked like."
Pros: "Your sirvey is not well designed; there was no food or entertainment on the flight yet we must give it a rating?"
Cons: "Two hours late"
Pros: "Smart way they did boarding kept a bunch of people from crowding around the gate. Maple snacks on flight were tasty."
Cons: "Really cramped seating."
Cons: "Delays, seat assignment changed, the food"
Pros: "The on-time arrival"
Cons: "Having to check our bags due to lack of overhead space which was announced before anyone boarded the aircraft. Had they provided our bags to us when we exited the plane, or told us in advance that there would be no space and they would be offering free bag check, that would have mitigated the situation. Instead they wait till the last minute costing us valuable time. In the future, they should pay us the 25 dollar bag fee when they arbitrarily make this decision."
Pros: "Smooth take off and landing"
Cons: "Always quality service, food and plane! My fav!"
Cons: "We were delayed because the crew wasn't smart enough to ask people to put their purses beneath the seats. A number of us had to get off to check our bags and while we were checking them, a guy flying first class had a bag and while we are checking our luggage the pilot comes out and says "first class? Oh we will make room on the plane for you sir." And as a result of all of this, we missed our spot in the takeoff line, delayed the flight, and we almost missed our connection. Lastly, they overbooked the flight by TEN people. TEN."
Cons: "I had delay of 1.5 hours, no one take responsibility on the connection It's was not comfy at all Bad service"
Cons: "There was a lack of information the whole trip. We couldn't hear the announcements of the crew or pilot so we didn't know what was going on. When. The landing gear malfunctioned it took a very long time to hear what was going on. Then, upon deplaning, there was only one single gate agent waiting to help the flight. Very poor service!"
Cons: "Alerted Flight Attendant and Gate Agent and United at 31,000 feet that there was toxic black mold in the plane and I was choking. Advised Customer Service at ORD and they handed me a brochure to call 1-800."
Pros: "United hires good people. Flight was comfortable and on-time."
Pros: "Nothing was positive"
Cons: "Whole experience was terrible"
Pros: "United comfortable classy convenient. Ordered on time staff was friendly beverages are free and plenty of legroom thank you I will book again"
Pros: "Everything was good."
Cons: "Plane was late and we almost missed our connection in Newark"
Pros: "United service is awful."
Cons: "Wi-fi didn't work (3rd flight this trip). Ran out of cheese plate in the 2nd row... Really? Late departure caused missed connection. Then the customer service agents - if you can call them that -- were downright pathetic, absolutely no effort to deal with the crowds of people who needed help. Finally had to call UA while in line and got booked on another connecting flight to a connecting flight :( and they freaking gave me the wrong gate!"
Pros: "Good crew, smooth flying, on-time"
Pros: "Timely departure. No delay."
Cons: "Seats were small. No wifi on this flight."
Cons: "The boarding process is ridiculous. Takes forever because it is totally irrational and driven by favoritism. Plus they don't enforce the baggage size rules."
Cons: "We did not leave on time"
Pros: "Susan Smith at check in counter Reagan National was very helpful, kind and service-oriented. I hope you recognize the gem you have."
Cons: "Flight was delayed and gate agents appeared tired, agitated, and unhelpful."
Pros: "Evening flight. Crew wasn't the nicest but they were professional nonetheless. Flight itself was smooth but a bit of a bumpy landing (I think it was a bit windy so not surprised. It is Ch). Not the best flight but certainly not the worst either."
Cons: "DirecTV in-flight entertainment. You pay or you're subjected to constant ads and/or snippets of shows. I'd rather watch one free movie that I can't choose rather than pay to watch bad TV."
Pros: "Seats were comfortable!"
Cons: "Fully loaded with passengers, had to burn off extra fuel to compensate. Not an inconvenience, just unexpected. Otherwise, no complaints."
Cons: "Flight was canceled"
Pros: "Great flight! comfortable seats even for me being a big guy. The wifi made the flight go by great! The price on the wifi seemed a little excessive but a great convince none the less. I had a sandwich during the flight (like I said I am a big guy) it was better than expected for sure. Crew did there jobs but didn't seem to be happy about it. Overall great flight."
Cons: "A 6:30 pm flight that leaves at 8:15? What is there to like?"
Pros: "They had a free snack."
Cons: "Boarding process is better than some, but stinks compared to Southwest."
Cons: "Sitting on the tarmac for 30+ min in Washington."
Pros: "Plane was nice and clean."
Cons: "Having to take a shuttle from one terminal to another in Chicago."
Pros: "When I landed in Denver, I needed a wheelchair. The gate where I landed was a LONG way from the gate where I needed to board for my flight to Billings. The person wheeling me didn't think we'd make it to my gate on time----she practically had to run!! As we passed an agent, she asked if they'd call ahead to let them know I was coming. The agent told her they wouldn't hold the plane for me if we didn't make it. I don't know if they did, but I was the last person to board. Thank God!!!!"
Cons: "The person wheeling me to my gate to Billings couldn't find anyone on a cart who get me to my gate faster & on time. I feel that more of them should be available to those of us who need to go such a long distance to our next gate. We barely made it in my wheelchair and had I had to walk that distance, I NEVER would have made my flight to Billings. Also, agents should be able to contact a gate to let them know that a person is having difficulty getting to their next gate!!!"
Cons: "The flight was delayed over an hour, which caused me to run to catch my connection."
Cons: "Well easier to say what I like. U've got a nice crew at least on our flight, very professional and nice. Other than that, well u have got lots of things to improve"
Pros: "I liked the fact that I had a window seat... at the way back. Also that I was at least offered snacks, or whatever was left because they ran out."
Cons: "They ran out of meals and snacks, both paid and free. We all pay a price, yet seats and class determine whether you will get your moneys worth. I guess the point is that I at least made it home."
Cons: "Very cold on flights, no blankets"
Pros: "I love the whole thing about it. The take off was nice and smooth"
Cons: "entertainment system stopped working 1/2 way through flight."
Cons: "It was one of the most horrible flights. Delays, sitting in the plane being really hot, did not offer water. Newaur airport change of terminals is like being in the middle ages, old, hot, no signage, bus steps, Really, reaaly awfulWill think twice before flyinf United again Other than that they got me here, late"
Pros: "Flight attendants were trying hard to assist passengers."
Cons: "There was a malfunction of ventilation system leaving the plane at unsafe temperature on tarmac. Pilot literally screamed at passenger who was inquiring appropriately about allowing us to Deborah the plane."
Pros: "Crew was good"
Cons: "Our plane was delayed three hours, which put us in Billing at 12:30am. We also had four different gates in Denver and kept having to move up and down the B-concourse. Huge rodeo."
Cons: "they canceled my flight and couldn't reschedule. I had to pay for a rental car and drive to my destination which has ended up costing me more money and the flight was already very expensive to begin with."
Pros: "Flight was short."
Cons: "It was behind schedule. Cut it very close on making my connection to Dublin."
Pros: "Crew was helpful and seats were spacious and comfortable"
Cons: "Flight was oversold and late"
Pros: "nothing really"
Cons: "delay tight sits slow boarding"
Pros: "Excellent service and friendly staff"
Cons: "Absolutely not enough room to stretch your legs"
Pros: "Your Crew!!!! From the lady who checked me in to the last flight attendant saying thank you for flying with us... you should really be proud of your staff!"
Pros: "The flight was very ontime and very comfortable, I had an excellent experiance with United"
Pros: "The arrival flight that was to be our departure aircraft was late, thus our craft to Chicago arrived late. The arrival gate was miles away from my connecting flight, As a result, I missed boarding and was rebooked with a 5 hour wait in Chicago."
Cons: "See my comments. Furthermore, the gate agent at the flight I missed and rebooked me was rude, aggressive and obviously not suited to human contact. He may have been a better PR employee used in loading luggage into the belly of the plane, thus not having any human contact."
Cons: "Small seats, delayed for three hours and got in so late!"
Pros: "Crew was very nice. kept us up to date about the delays"
Cons: "flight was delayed due to weather. overpriced drinks. Crew kept bumping Cteemy elbow with the drink cart"
Pros: "Arrived 45 minutes early"
Cons: "Boarding very slow Seats not comfortable"
Pros: "The low cost of the ticket was great, unfortunately they get you charging for checked bag, as well as, all drinks and snacks which were not a good selection."
Cons: "The lack of space! Very cramped, very uncomfortable!"
Pros: "see headline!!"
Cons: "see headline!!"
Pros: "The crew was super nice, everything ran smoothly and the aircraft was clean."
Cons: "This was my first time using this airline and you get what you pay for. Honestly I don't mind paying bag fees and food, but paying to choose a seat next to my husband was a little much."
Cons: "I rode first class and usually do. The gals were TERRIBLE. They were nice but they were so bad at their job. I was systematically served last and didn't have a drink until hours had gone by. It was a joke. I was laughing by the end of the ride at their incompetence. horrible flight."
Pros: "On time and nice spacious cabins"
Cons: "The seats are uncomfortable"
Pros: "The staff was great. Friendly, helpful, and efficient."
Cons: "Cramped seats. No wifi or entertainment. Felt nickel and dimed with my complimentary water."
Pros: "The crew did their best but it's clear that they are stretched. Apparently they also clean the cabin - crazy!"
Cons: "boarding was chaotic charging for everything is absurd seats are uncomfortable no recline for most seats is absurd"
Pros: "flight arrived on time"
Cons: "Flight arrived on time sat on tarmac for an hour waiting for a gate. Checked luggage took another hour. three hours in destination airport before we could get to our car. this airline sucks the big weenie!!"
Pros: "left on time"
Cons: "arrived 40 min late. uncomfortable seat. seat area too small. price is not the price. baggage took forever. never again"
Pros: "Boarding process was fast. Flight left on time. Crew were polite and helpful. Bathroom was clean and odorless."
Cons: "Seat didn't recline! So uncomfortable. Non-alcoholic drinks should be free. Crew should let passengers onow about "happy hour" drinks and deals available...I would have purchased one."
Pros: "The Regan airport is pretty nice."
Cons: "Our flight was delayed enough that we knew we would miss our connection. They were not very helpful and we had no good options available. We were basically stuck with only bad options. No one offered compensation or even to wave the surprise fees for seats and for baggage. This was after they lost our luggage on our way out to Washington!! With no compensation or apology. We will never fly Frontier again - it was a huge fiasco."
Cons: "Despite the missed connection the woman at the ticket counter insisted that I would be charged for a carry on bag. I flew American instead and will be seeking a refund."
Cons: "The 5.5 hour delay and lack of explanation. Also, the lack of free coffee or snacks of any kind."
Pros: "Everything was efficient, smooth flight, and we landed--that's a good flight, right? We even landed 30 minutes ahead of schedule, which was great since I had to wait at the baggage carousel."
Cons: "It was my first time flying with Frontier and I didn't know about the bag charges and seat charges--that's on me though. Not sure I will fly with them again, as waiting for what COULD have been my carry-on at the carousel took so much time... then again, it makes it easier and quicker to board and de-board. But the seat charges were still ridiculous. Wish drinks and like, pretzels could be free just so we don't deplane with harsh breath."
Pros: "The flight attendants were warm and friendly-thank goodness."
Cons: "Our original departure of 7AM was pushed back to 8, 9, 12, and finally 12:30. 5 long hours... The airline was not transparent about the cause of the delay nor did they announce each new departure time. They attempted to pacify customers with a $10 meal voucher to compensate passengers for lunch. However, it turns out that voucher involves a mail in rebate with a deadline. Once we finally boarded the plane, they still insisted on charging us for simple in-flight beverages which are standard on every other domestic flight I've taken. They also charge $40 for carry on bags and $20 to choose your seat. We just received an apology email and $100 voucher towards future flights, but after the delays and hidden fees, I think I'll pass."
Cons: "I provided my frequent flyer number. You did not provide me TSA Pre-Check ticket. (My frequent traveler number is a TSA Pre-check number)"
Pros: "35 minutes early?"
Pros: "Efficient process and friendly staff. Cheap fare."
Cons: "Everything is extra. Check bag or carry on costs money. Drink or snack costs money. Choosing a seat at check in costs money (or they "randomly" assign you a seat for free). Checking 1 bag is best option."
Pros: "The plane is clean and the crew nice."
Cons: "I'm sure you get this all the time and you clearly have thought about it but when you add up all of the ala carte extras, then the fact is another airline would likely be better. I spend $16 on the seat and $40 on the carry on. Interesting nickel and dime concept for sure. But then I get to the seat and it doesn't recline. OK, that's fine I guess I only paid $16 for the seat. But what's with that thing you call a "pull down tray". You can't get a computer on it, even my tiny MAC. So I put my briefcase on my lap and I guess made my own little table. That's a bit much."
Pros: "The plane didn't crash."
Cons: "Extremely inefficient boarding process. Seats don't recline. Carry on charge was a surprise. Having to pay an extra fee to select my seat was also unexpected. Only water is free. I won't fly frontier again."
Pros: "All was on time, crew was friendly, emergency on board was handled well."
Cons: "The seats are not movable, so you could not lean back a little. No screen for entertainment, tray table was less than half the normal size, uselss, snack choices, had little that one might consider healthy. A lot of junk food, and a huge offering of alcoholic beverages. Could we maybe have healthier food. It could still be pre-packaged somehow. Cost of carry on: $30. Checked suitcase: $25. That did not really make any sense, other than they make more money that way. Also irritating that if you want to have a specific seat, rather than waiting for what you might get at the airport, you have to call them, and pay $13 for a seat reservation. They are nickel and diming you, or rather in dollars. It is a rip off."
Cons: "The seats are so close together, that you cannot change positions AT ALL. If you drop something on the floor, it's almost impossible to pick it up. People need more room than this - the crew was adequate, but the morale seems pretty tepid. Your baggage charges are ridiculously high - both for checked and for carry on. I think I would rather pay more for a flight and be comfortable and have reasonable baggage rates."
Cons: "Very tight space and super uncomfortable chairs--no cushion and don't even lean back."
Pros: "The flight crew was awesome, the boarding and check in process was easy."
Cons: "Everything is still on the high price side..."
Pros: "Pros: cheap direct no hassle flight"
Cons: "cons: the seats sucked but the low fare made up for it"
Cons: "Overall not happy with my Frontier experience. Extra charges for bags and seat assignment are really ridiculous if they aren't explained upfront. Would have booked on a different airline if I'd realized those fees would drive up my fare another $50. After all that the plane itself feels crowded and uncomfortable. Their "schedule" is also misleading and neither of my flights took off or landed as advertised. I also really hated watching flight attendants (people responsible for your safety!) finish each flight by pitching a credit card. Truly awful."
Pros: "On time smooth flight."
Cons: "New aircraft seats are very hard and don't recline."
Pros: "It got me from A-B"
Cons: "This airline has gone downhill. Charging for carry on luggage and seat selection. No entertainment or Wifi. uncomfortable seats that do not recline. No complimentary ANYTHING. People will say this is the future, but the future is bleak. I will most likely not fly this airline again."
Pros: "Smooth flight. No mechanical problems."
Cons: "No free food or drinks. Not even a coke. No inflight movie. Staff seems to be all from Africa and have poor language skills. Sat on Tarmac for 20 minutes after arrival - no gate available, and waited 45 more minutes for the luggage to get to the baggage claim carosel."
Cons: "The seats were tight. Not much leg room. Very expensive to check luggage, $40! No WIFI no TV"
Cons: "Plane was 2 1/2 hours late departing DCA"
Pros: "Wish they had free snacks."
Cons: "Customers service"
Pros: "Ticket price"
Cons: "Pay extra for everything!"
Cons: "Hidden fees, no free snacks or drinks"
Pros: "Friendly staff. The tray tables are god awful. They need to be bigger and with a latch. How are we supposed to study and do work. Useless. I was charged for everything. Frontier is Queen at hidden fees. No thanks, not a great airline."
Pros: "the crew and all personnel were very competent and nice. the flight itself was great - smooth, arrived early."
Cons: "Frontier charged fees much higher than any other airline for everything! Beginning with a small carry on suitcase that I have used for years with all airlines I had to pay $45 to carry on or $40 and the ticket counter. I only had a small purse in addition to the carry on suitcase. This made my flight to and from $80-$90 more expensive. Then if you chose a seat you had to pay extra - if you wanted a reclining seat you had to pay extra - the exit row seats were $50 more -you had to pay for sodas - pretzels - everything! I will NOT fly Frontier again - it is cheaper to fly a major airline without all the add on costs. Dianne Robinson"
Cons: "I had an 11-hour delay from DCA to DIA. There was little, if any, communication from Frontier personnel to passengers about why, and what was being done about it. There were points in time where there wasn't a representative at the ticket counter or the gate. The customer service reps on the phone couldn't help either. I eventually ended up spending the night in Denver, and over 27 hours late into SFO."
Cons: "I can't believe you even have to pay for a Diet Coke! What's next? Toilet paper?"
Cons: "Big delay in baggage. $10 glass of wine."
Cons: "I was shocked that Frontier charged $ 60 for a carry on at the gate. Since i bought my ticket on Kayak I had no Idea!"
Pros: "Simple straightforward."
Cons: "Will remember next time carry on bags round trip add extra $100 to fare. Seems deceptive."
Pros: "The seats were comfortable."
Cons: "I don't like the airlines' carry on policy of charging $45 if you bring a carry-on bag onboard to be placed in the overhead. It is a ridiculously fee, especially since once on board passengers are only offered water anything else has to be purchased. To some extent flying is a luxury and most will pay for that experience but Frontier was not luxurious and I will avoid flying Frontier in the future."
Pros: "Inexpensive, quick"
Cons: "The seats were fixed, tiny and I was uncomfortable the whole time."
Cons: "Obvious lack of routine maintenance which would have prevented unnecessary multi-hour delays."
Pros: "There was nothing that I enjoyed."
Cons: "I should have expected that I was being had when I found a cheap ticket. Having to pay an extra $50 for seat and checked bag was silly. The terminal for frontier at DCA was a tiny area of a giant cluster! No seating, not sure which folks were boarding for which flight. My frontier desk printed boardin pass said my flight was at 5 (normal time) when I had already been notified that it was delayed an hour, which. Turned into an hour and fourty minutes. I paid 15 or 20 for a better seat 5c and had a ridiculous excuse for a tray table, less room than any flight I've ever been on and uncomfortable seats. Neither pilot not flight attendants apologized for inconvenience and then I got an email that offers me a $100 voucher for another flight. Great, now I can use your airline and only pay for my seat and carry on bag! There are more frustrations but I'll give them to you if I ever have any contact. I'm not writing it all down and wasting more of my time on your unorganized airline."
Pros: "There was plenty of room on the flight. Seats were comfortable and the staff was friendly."
Cons: "I was disappointed to see that wifi was not offered on the flight. As well as limited food options."
Pros: "Safe travels. Available, affordable flights when I needed them. THOSE ARE THE MAIN THINGS"
Cons: "*Being surprised (who reads the microscopic print anyway?) by the luggage fees, which meant we checked a bag, that added 45-60 minutes per flight, to check in and retrieve luggage. BIG BUMMER! I travel light- usually less than 30#, but I can't get that in my purse. *One hour + delay from Denver to DC with a computer problem on our plane. * Boy, are those planes every crowded! I'm not expecting a LazyBoy, but this was almost a plastic folding chair.--Why not set us up a few more inches and let us put a carry-on under the plastic seat?"
Cons: "all conditions are an insult to the traveler"
Airlines flying from Washington Reagan-National to Billings Logan Intl have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters
Masks required on board, masks provided
Social distancing seating
Middle seats unavailable to book
Testing for antibodies, testing for symptoms
Waiving of change fees. Search flexible flights