Find cheap flights from Washington to Glasgow Airport

Cons: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"

Pros: "Seat was comfortable, good movies, etc"

Pros: "Very friendly crew. The meals are good, nice variety. Hot food is hot."
Cons: "Seats are not the most comfortable and sometimes the screen on the entertainment tv doesn't work that easily."

Pros: "The crew looked after us well"
Cons: "It was all good"

Pros: "Crew was nice"
Cons: "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Pros: "Premium economy was perfect, smaller cabin with less people, great flight."

Cons: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Pros: "Crew was attentive."
Cons: "Tiny, uncomfortable seats with warn cushions."

Cons: "My tv screen could not show the movies"

Cons: "I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this."

Pros: "The boarding was fast."
Cons: "For starters our cabin crew were the worst. The first service I had ask for a snack and no napkins. Dinner service was like just chucking food down in front of you. Then a stewardess looks me dead in the face and passed me for the drink service, then she said she thought I was asleep."

Pros: "As usual, punctual flight with friendly crew."
Cons: "Pity the wifi in international flights isn't complementary (or at least a basic connection like on domestic flights)."

Cons: "Nobody was sat in the overwing emergency exit row seats for the whole flight (so nobody had been briefed on how to use them) and the tray tables for these seats were down during the flight effectively blocking the emergency exit in the event of an emergency. Potentially very dangerous"

Pros: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Cons: "Boarding can get crowded so don't be in a rush"

Cons: "My bag was damaged in transit"

Pros: "Sharp good atention in counter"

Pros: "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Cons: "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."

Pros: "food was great!"

Pros: "The flight crew was phenomenal, especially Daniella. Somehow we wound up with seats right next to the bathroom door, which would have been a pretty uncomfortable situation for a variety of reasons, but the flight wasn't full, and she helped us find a suitable place to sit. Also, my wife and I usually take our tea with honey vs. milk and sugar. Even though honey is usually one of the options for tea, she found a way to accommodate our request. The lunch meals were the best I can remember in a long time on an airline flight. They might have been the best I've ever had. The chicken curry was authentic, flavorful and spicy. Frankly my outbound flight had problems. My luggage got damaged. The transfer experience in Manchester left a LOT to be desired. I wasn't planning to use Virgin Atlantic again, but this flight crew (Daniella especially) redeemed Virgin Atlantic. They were attentive, pleasant, diligent."
Cons: "Only thing I didn't like about this flight was the boarding area. Once you get into that the area, you don't really have access to appetizing food (only vending machines) or even restrooms. That's one thing that could be improved."

Pros: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Cons: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."

Pros: "Staff were excellent and very friendly, service was great, and the entertainment on board was very good."
Cons: "We were waiting in our seats for about an hour before take off due to a need to de-ice the plane due to snowy weather. I think everyone would have been more comfortable in the waiting area while this happened, or at least given the option to do so."

Cons: "You charged me for a checked bag. This wasn't made clear when I booked the flight."

Pros: "Talk about an awesome experience. I loved the friendly staff and the accommodations were superb. I could ask for no better. Even the food was excellent."
Cons: "I have nothing but praise."

Pros: "Great crew, easy boarding, comfortable enough flight"
Cons: "Could have used a charger for electronics, especially because we were expected to use our own device for entertainment. Didn't order food, but didn't look digestible"

Pros: "The crew were very polite and looked smart, I didn’t find them very personable at all though. The entertainment system is fantastic and my meal was ok I guess, I requested the low fat meal, probably should’ve just had the normal one."
Cons: "The seats are not very comfortable, very hard and textured seats that just don’t feel nice at all especially on a long flight. I weight about 11 stone (154 pounds) and even I felt like I was taking up a lot of room in my seat."

Pros: "Safety. Service."
Cons: "Lavatory was icky and other passengers messy."

Cons: "Food was hard and little stale."

Cons: "I always think Virgin's meals are the WORST among those of all the airlines I use. PLEASE LET THE VIRGIN COMPANY KNOW THIS FACT. The touch screen of the DVD player did not work well so it was a frustrating experience."

Pros: "Seat is very comfortable"

Pros: "The food was AMAZING. No, seriously. Everything we had was great."

Pros: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Cons: "Refund of the whole flight."

Pros: "Crew"
Cons: "A plane from 1960? No entertainment center!"

Pros: "Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional."
Cons: "With seats being so tight causing an issue when getting in and out of seats."

Pros: "Efficient service"
Cons: "Entertainment screens were of poor quality"

Pros: "Food was good."
Cons: "Leg space was cramped. Parking was very far.food"

Pros: "The crew were excellent."
Cons: "Seats were ridiculously uncomfortable. The seat cushions were worn and had no padding. Very few movie, Show, music and game choices to choose from. The audio input didn't work in my seat. Major fail for a 13+ hour flight."

Pros: "Smooth boarding process"
Cons: "Delays caused us to miss our flight from London to Vienna"

Pros: "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Cons: "Vegetarian food selection could be better, need more content in movie selection"

Pros: "Australian airports are wonderful."

Pros: "1st class, what's not to like?"

Pros: "Nothing because I was given a middle seat"
Cons: "6'4 and I get a middle seat.."

Pros: "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"
Cons: "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"

Pros: "100% best flight ever"

Pros: "I liked the entertainment system, free adult beverages and boarding process"
Cons: "I don't like that they have you pay extra for picking seats that have no extras. No preboarding. No extra legroom."

Pros: "Very happy with everything"
Cons: "Air conditioning"

Pros: "Professionalism value of service"
Cons: "let me think...."

Pros: "Food and beverage choices excellent"

Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."

Pros: "nothing"
Cons: "My ticket was cancelled at the time I was standing in front of the airline counter to check my bag. I was so furious. The airline did not help me at ALL. In fact, they offer me to buy a brand new ticket at a new price!!!!!! I ended up re-bought the ticket from United airline as my husband has United card (chase) and we ended up paying over 1900 for the ticket that should have been about $911. The priceline number is not helping. I have trip insurance but no. nothing worked. I will never fly Virgin Atlantic again."

Pros: "This Transavia Airlines is not good at all."
Cons: "Many things cheaper does mean better."

Pros: "The crew was very kind"

Pros: "Decent price for economy comfort seat, 4A."
Cons: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Pros: "Great atmosphere, crew was excellent!"
Cons: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Cons: "All of the less than good, obvious!"

Pros: "The crew."
Cons: "The time between flights."

Pros: "Excellent crew, good food & movie selection."

Pros: "Great airline"

Cons: "Flight got cancelled"

Pros: "Reclinable seats."
Cons: "The food!! The lights could be dimmed as it was a night flight."

Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"

Pros: "Great plane and staff"
Cons: "Delayed"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Pros: "Good beverage service."
Cons: "Over an hour delayj for departure."

Cons: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Pros: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Pros: "The crew"
Cons: "Seat comfort"

Pros: "Amazing crew"

Cons: "Need more leg room!!! Larger meals needed."

Cons: "Larger meals."

Cons: "The flight was cancelled and had to be rerouted on United Airlines."

Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Cons: "I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable."

Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Cons: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Crew where awesone and the choice of entertainment was fantastic"
Cons: "Seats way to close together"

Pros: "Face recognition was amazing"
Cons: "Too hot on plane"

Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Cons: "Food had only vegetarian choices. No charging place and ambiance was noisy"

Cons: "Flight departed 35 minutes late"

Pros: "The entertainment options were good."

Pros: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Cons: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."

Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Pros: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Cons: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Cons: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Cons: "Bag was lost"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Cons: "OLD OLD plane with hard seats and tiny screens"

Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "Everything. Staff incredible."

Pros: "That we didn't crash"
Cons: "Being delayed and missing my connecting flight. No entertainment onboard (for hours and hours)."

Cons: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Pros: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Cons: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Pros: "The staff and crew"
Cons: "Nothing"

Pros: "Food and staff were great"
Cons: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Pros: "The crew was amazing!"
Cons: "I can't think of a thing"

Pros: "Seating and leg room much better than Ryan Air!"

Pros: "Crew and food and communication were great!"
Cons: "Non dairy food options"

Pros: "There wasn't anything special about this flight to like, unless you like leaving late and no leg room."
Cons: "Try leaving on time for once, I nearly missed my connection because Aer Lingus is terrible at on time departures. I'm just under 2 meters tall, the seats were so tiny my knees were pressed into to the seat in front of me the entire trip."

Pros: "The price point."
Cons: "Service was terrible, staff was rude. For an international flight they provide you next to nothing. Only 1 meal and soda or water. They didn’t even have coffee or give napkins with the meal. The seats were smaller than usual and uncomfortable. In addition they lost our luggage."

Pros: "Quick boarding, kind crew"
Cons: "All food and drinks for a cost. I had to run to make it to my gate which was quite a distance and a shuttle ride away."

Pros: "It was a quick, short flight."
Cons: "My bags did not make the connection, which is crazy considering I was in Dublin for about 7 hours. It was not a quick layover, and my bags should have been on the plane with me."

Cons: "It would have been nice to have a free drink and snack on the short flight. We would have taken some with us on the plane if we would have known that we had to pay for everything. Just something we have never experienced on any international trip before"

Cons: "Aer lingus uses double prong headphones which dates the whole experience earphones are uncomfortable and volume is bad. You have to pay for booze in economy for international flight, seats aren’t that comfortable but the selection of movies and tv is good. I will probably look elsewhere next time"

Pros: "Decent legroom, pillows and blankets, food and drink all at no cost (paid for bag, opted not to pay for seats and still ended up together)."

Pros: "Very comfortable seats and excellent onboard entertainment. Friendly crew"
Cons: "The breakfast burrito was not good quality. Also, gluten free options would help me"

Cons: "my seat wouldn't stay up, kept sliding back seat27a."

Pros: "Crew outstanding"
Cons: "Boarding is outside."

Pros: "The pretzels."
Cons: "The customer service from Aer Lingus is the worst ever. This is our honeymoon and it got ruined. The flight was 3 hrs delayed, and they started rerouting people that had connection flights to London, we had a connection and randomly Wendy the service agent decide to not reroute us because we had plenty of time, of course we didn’t make the flight, we have been hostages of Aer Lingus for the last 21 hrs so far, but more will be added until we make it to Hamburg tomorrow at noon instead of tonight at 8."

Pros: "Lots of entertainment. Spacey seats and plenty of bathrooms."
Cons: "The food wasn't great and I wish they would have picked up the dinner trays way sooner"

Pros: "I loved that they had blankets and pillows available, and the seats overall were comfortable. I also loved the in seat screens so we could watch movies. The select was a little limited compared to other airlines, but they still had some brand new releases. They also fed us two meals and a snack, and the crew was super nice."
Cons: "The boarding process was a little confusing. It was done by row numbers but not very well announced, so I wasn’t actually sure when my row was supposed to board."

Pros: "The plane was clean and comfortable, the crew was friendly"
Cons: "Having to pay for coffee and soda is something I would expect from a budget airline and not a major carrier"

Pros: "Plane was half full."
Cons: "Food was terrible, and if you’re white and your significant other is black you may have to request things for her because she won’t get them even when she asks"

Pros: "The staff was very friendly and accommodating. Very punctual."

Cons: "Delayed, they even charge for water, no entertainment"

Pros: "Nothing.."
Cons: "Plane was filthy from pervious flight. Would be nice to get at least a juice or water. There was a small demon child causing havoc and nothing was said or done by the hostesses."

Pros: "The crew was very pleasant. The food was actually good! The flight was exactly on time! And they didn’t loose my luggage! It was perfect"

Pros: "Organizedhsagf"
Cons: "No complaints"

Pros: "The leg room was smaller some of the other airlines. The seat was so uncomfortable to sit on for the flight."
Cons: "Seat"

Pros: "Friendly and practical no complaints"

Cons: "After dinner, icecreme was served in Dixie cups to some passengers but not to me. Flight attendant seemed aloof."

Cons: "Mechanical issues"

Pros: "Service and people were nice enough"
Cons: "Seats are a bit uncomfortable and thin. Less room then normal US domestic flight. Lost my bags."

Pros: "Price"
Cons: "There was no vegetarian option. Most airlines now have at least one vegetarian option. You had to ask at time of booking.Booked flight last min as Mom not well,l no time to think @ food."

Pros: "Surprising good food! Had a chicken mushroom ravioli and it was tasty. The wrap, not so much."

Pros: "I didn't like anything!!"
Cons: "Everything!"

Pros: "no delays, comfortable seats"
Cons: "The flight attendants went right past us never asking if we wanted anything. They served the people to our right and in front of us. Mystifying."

Pros: "We arrived minutes earlier."
Cons: "The cabin lights after dinner were supposed to go off so people could sleep. The lights were going on and off uncontrollably the last few hours of the flight. Flight attendant said the plane had issues with the "control panel because it was an old plane". The worst part was when a female flight attendant wouldn't move her feet over a few inches while sitting in her chair, so that I (a pregnant woman) could use the closest bathroom to my seat in the back cabin. I had to ask her twice and both times she confirmed "She was on her break and would not move her feet" so that I could use the bathroom. Also note, the seatbelt sign was off but that wasn't even her excuse. The bathrooms were dirty and the toilet seats need to be replaced to be asked to sit on those is degrading!"

Pros: "We got from Rome to Dublin"
Cons: "No food or drink included in ticket. Charges for all food and beverages including coffee."

Pros: "Food service was good though beverage service somewhat confusing . The printed material was not available in the seat pocket."
Cons: "Isle seat in row 43 with little foot room due to a metal box bolted to the floor was not OK for a 6+ hour flight. General boarding of all rows seemed chaotic and slow as opposed to loading by higher rows first. This was my second transatlantic flight with Aer Lingus - booked 6 months in advance- where I was assigned a seat in a row in the back, row 43 and row 46 - definitely not my preference for seating."

Pros: "On time, no fuss, got us there"

Cons: "Cramped seating. No food or beverage provided without charge."

Pros: "I liked that we got dinner and breakfast included and that food was actually tasty."

Pros: "No one was assigned the seat next to me so I got to slide over from my leg limited seat."
Cons: "Sound quality on movies was terrible. My suitcase made it with me but my golf clubs did not. Still waiting on word about clibs"

Pros: "I had been thinking about whether or not I want to contact Aer Lingus or not on this matter. The Aer Lingus personnel never gave me my dinner until 15 minutes after everyone else received theirs."

Pros: "Nothing"
Cons: "Everything"

Pros: "Flight crew was very friendly. Seats were comfortable. Food was decent. In-flight entertainment was very good. I would fly Aer Lingus again. Actually, I will make a point to book with this airline. I also really liked clearing US Customs in Dublin. This saved time and hassle when landing at O'Hare."
Cons: "I liked it all."

Pros: "Great flight, on time"
Cons: "Ran out of entre before they got to me"

Pros: "on-time departure Smooth boarding Staff professional"
Cons: "could not select seat on-line <24 hrs before. Got to airport 2 hrs before departure and unable to pick seat beside my wife."

Cons: "There wasn't any good food options and there was a charge for everything. Not good....."

Pros: "Absolutely nothing wrong happened on the flight, and that's good"

Pros: "We had a very pleasant experience with Aer Lingus and will not fly to/from Ireland on any other airline from now on!"

Cons: "Flight boarding time is wrong. No information provided"

Pros: "Aer lingus in New York finally resolved problem"
Cons: "Needed to add my infant son to return leg of flight. He did not need a seat (lap infant) just a ticket. Neither JustFly or Aer Lingus (Dublin) could/would do this. Each said it was the others job. Eventually Aer Lingus office in New York added my son to flight. There seems to be a disconnect / confusion between airline and booking company regarding this matter."

Pros: "The best part of the flight was the crew. They were calm, professional and incredibly kind. We had along our 10 month old baby and they were so welcoming and helpful with her. The best crew I've ever interacted with on a flight."

Cons: "Upon arriving in Iceland 3 hours late, when asked what we needed to do about our connecting flights and were told to check with the airline's service desk. They didn't bother letting those of us continuing on to Glasgow know we needn't disembark since the plane we were on was the aircraft for that flight. Every passenger disembarked and then had to be paged. That connecting flight was to have left over 3 hours before and yet no one could tell us why the schedule had the connecting flight still listed as "Final Call." We were paged and then told we had to run to catch the plane. We literally sprinted through the terminal. The attendant who scanned our boarding passes was just this side of rude. And everyone on the airplane was mad at us. The flight attendants wouldn't even answer our call button when we needed to ask a question about the UK Landing Form. The flight was already delayed. Had the airlines made any effort to be helpful or attend to their customers needs, they would have announced we needn't leave the aircraft. Worse flight I've been on. I wish I hadn't already paid for or I'd not take the return flights home."

Cons: "There is little room to store stuff....headphones, charfers, toiletry kit, etc."

Pros: "The price was within my budget. Service was ok. Almost missed my conecting flight."

Pros: "Comfortable flight. Nice service. Good in seat screens. Overall very good flight!"
Cons: "No meals or snacks at all in a 7 hour flight. Purchased a meal that was lackluster."

Pros: "The crew was nice. The lost baggage team members at Glasgow airport were INCREDIBLY helpful, kind, and comforting. I cannot overstate how grateful I am for their help."
Cons: "My baggage was lost and while eventually returned, this was not for three days. The boarding process at REF was very disorganized and delayed. Again we were told that we would have seats together and again did not."

Pros: "The speed of getting in and taking off was fast. Free blanket and pillow. In flight entertainment was good."
Cons: "I dont recall the plane but all i can say is that three people to a row is to much for the plane i was in."

Pros: "Getting off"
Cons: "Boarding from both ends of plane with random passengers. Unanswered call buttons. Twenty minute delays before opening door in Glasgow."

Cons: "Bad entertainment, almost no new movies. No meal or drinks on international flight, food for purchased was not as advertised."

Pros: "For an economy flight it was pretty good. The aircraft was safe and clean. The crew was very attentive and courteous. The food offered was not more than a snack at fairly reasonable cost. I would recommend eating before the trip. The departure was right on time and our arrival was a little early. Our luggage was handled properly and arrived on time with our follow-on flight to Paris."
Cons: "For the price paid,, i really don't have anything against the trip."

Pros: "The blankets were nice and long."
Cons: "I called in several days in advance to reserve a seat next to my brother. When I got to the airport they said that I didn't even have a seat. The airline stewardess kept running into me without acknowledging that she did, even though I wasn't in the aisle. This happened three or four times. I tried to ask her to stop and she didn't seem to hear me. The sound for my seat's audio entertainment system didn't work. It didn't work for my brother who was sitting next to me. They did not serve complimentary snacks or a meal for a 7.5 hour flight that started at 4:30pm."

Pros: "Counter personal were efficient and helpful Nice airplane Good entertainment system Crew was very accommodating"
Cons: "Food choices were very limited"

Pros: "Again I didn'r order food so can`t rate for me but they gave grandson complimentary food which was great. Glasgow airport staff fantastic - a lady staff member noticed my daughter and I were loaded down with luggage (daughter had her and toddler son's things in two big stow cases and some carry-ons since moving there for at least 1 year) and had a stroller and busy toddler to get from baggage claim to taxi area. She was an angel and got a luggage trolley, loaded it and even took the trolley to the taxi area while daughter and I took stroller, toddler and a couple carry ons."
Cons: "As above about lack of seating area at the gate."

Pros: "Staff was friendly"
Cons: "There was no way to reserve seats for the flight. I made our reservations eight months in advance and there was no way via kayak or Icelandair to choose seats. When we tried calling the airline, they told us we needed to call back 36 hours before the flight. When we called 36 hours before the flight they told us all of the seats were alr day taken and we needed to speak to the agent when we checked in. When we were given seat assignments at checkin and asked why we'd had no input into the seat selection, they said we should have called in advance. It was really frustrating, especially because we ended up in th back of the plane. I was in a middle seat, winch don't have any space for a bag under the seats in front of them. Then there were no meals served on the overnight flight. I bought a small salad for 12 euros. I have never in my life taken an overnight flight where they don't serve at least dinner, if not both dinner and breakfast. The flight was on time and the attendants were friendly, but I wasn't terribly impressed otherwise."

Pros: "The seats were very comfortable and I loved that the entertainment was free."

Pros: "I am very happy that the entertainment was free."
Cons: "There was no structure to boarding, people just got on whenever because we were bused to the airplane. This made getting to seats difficult for everyone and delayed takeoff even more than it was already."

Pros: "On time and a smooth flight."
Cons: "No free food, not even peanuts, on a seven hour transatlantic flight. Never been on that cheep an airline befor, and the airfare was not that inexpensive. Will do more checking around next time."

Pros: "Food vouchers for late flights"
Cons: "Missed some touring because of flight delays."

Cons: "We didn't actually make the flight due to a fiasco with our shuttle company. We called the third-party company to assist with changing flights and, after 40 minutes on hold, JustFly.com said there was nothing they could do and that we needed to contact IcelandAir. After another 60 minutes on hold IcelandAir said there was nothing they could do except rebook us on a new ticket. $2000 later we finally got to go on our honeymoon. Long story short we had to buy all new tickets. JustFly.com only refunded $200 of our original ticket cost after assessing numerous cancellation fees (over $700 in cancel fees). We won't be booming JustFly again. Happy Honeymoon to us, once we finally got there."

Pros: "Great layover destination. Very comfortable aircraft as far as the flight and seats. Good price."
Cons: "Cabin was too warm. Food choices modest."

Pros: "Overall this was a good flight! I'd recommend Iceland Air for budget flying and just bring a few snacks."
Cons: "I'd honestly rather there be no food than gross airplane food so no real complaints. I appreciate the price!"

Pros: "I enjoyhed the entertainment on the flight. Great movies and tv selections."
Cons: "It was the first international flight I've ever been on where no meals were included in the price, so it was a disappointment that we were not given any complimentary meals or snacks, especially for such a long flight through dinner time."

Pros: "Was exhausted and slept through the flight, so unable to speak to in-flight service."
Cons: "The flight was delayed over four hours with no communication. Upon arrival the flight that was due to leave in 45 minutes (if on schedule), wasn't even shown on the board, causing panic and confusion. When we did learn that the flight was delayed and it showed up on the departure board, we settled in for a long wait. As what should have been boarding time arrived, no announcements were made, and we ended up queuing for almost an hour before the flight finally departed 30 minutes later than the delayed time. Biggest gripe? No announcements were made acknowledging the delay, providing realistic expectations, or giving us updates regarding new departure times."

Pros: "Free stopover in Iceland"
Cons: "Food choirs were meager Crew member stood in aisle chatting withe one row of passengers for over an hour during an overnight flight when most passengers were trying to sleep Bag went astray...showed up 12 hours later"

Pros: "We boarded on time and the plane was clean."
Cons: "We were told we had to check our carry on, which they said was too big, yet others with much larger didn't. The flight attendants were not friendly and we were past up numerous times when they were seeing & collection trash. Half way to our destination two of the three bathrooms were no longer functioning."

Pros: "The flight itself was fine. Nothing special, though in flight entertainment was great"
Cons: "Flight was delayed by 3 hours. Everyone from MSP to GLA had their luggage lost by the airline. Then had to dial international toll numbers (like 900 numbers in the US) to get status updates and claim number. Since we did not have an international phone we ended up running up charges on our friends phone. Took two days but did get luggage delivered."

Cons: "They lost my bag. No food and no boarding system."

Pros: "they generally have good free entertainment options. The crew is always friendly"
Cons: "The flight had two legs and both were delayed. The first, granted, was out of Icelandair control because the president was flying into SeaTac. However there were a lot of delays in Reykjavik. First it took a long time for the bus to reach the waiting area where there were no seats for people to sit. Then the flight itself was delayed because they were waiting for another plane with connecting passengers from New York. There was a lot of sitting on the tarmac and we were delayed getting to our final destination. This is also the first transatlantic flight I have taken with any Airline where there was not at least one complimentary meal on board. Apparently they are reserving that now only for economy Comfort class and up."

Cons: "My flight from ORD to Reykjavik was delayed and so I missed my connection to Glasgow. I was rerouted to Amsterdam and got to Glasgow 7 hours after my original flight. Needless to say my luggage did not make it to Glasgow. I arrived in Glasgow on June 14th and did not receive my luggage until the evening of June 17th only because I went to the airport to pick it up myself instead of waiting for it to be delivered on the 18th. Four days of my 12 days of vacation were spent on the phone tracking down my luggage and worrying about whether I'd ever see it again."

Pros: "They gave a complimentary meal to my child immediately after take-off."
Cons: "Lost my luggage-- no customer service to recover my luggage. No reimbursement for days without luggage. The flight was insanely hot. It was simply not worth saving a hundred or two hundred bucks to fly this airline and I've never felt that way about a flight."

Pros: "Free movies"

Pros: "free movies"

Cons: "Our suitcases got lost"

Pros: "On time. Most important"
Cons: "Short lay over. 1 hour. Bag did not make it. Poor entertainment system. No current films. Audio poor. Airport in Iceland has awkward arrival with long lines up one staircase to passport control."

Pros: "Convenience store"
Cons: "Crowded terminal. Lines for no apparent reason. Deplaning and boarding outside in cold, drizzly weather. Disinterested crew. Landing felt like we were shot down in Glasgow."

Cons: "Armrest that can't go up when with a child"

Cons: "The flight attendants could have been friendlier and more helpful. They seemed a bit standoffish, like they couldn't be bothered, so I felt scared to ask for anything or any help."

Cons: "Terribly uncomfortable seat, and it's always a bummer to have to pay for food on a long international flight"

Pros: "The crew was great! Very efficient & helpful."
Cons: "I had a difficult time sleeping because the seats were uncomfortable."

Pros: "Seats were comfortable with plenty of leg room and the flight was smooth and pleasant."

Pros: "Again the fact that the first two pieces of checked luggage are free is good, unless..."
Cons: "...of course, they lose your checked luggage. :) The DID find it the same day and promised to deliver it the following day, but it's a good thing I packed an extra day's worth of clothes in my carry-on. Combine that with the fact that we sat in the plane on the tarmac for an extra 20 minutes waiting to takeoff because they were waiting for another flight to arrive so they could transfer bags from that flight toour plane!"

Pros: "The staff were extremely nice and helpful as I was traveling with bridal dress and the suit of the groom, and, seating in economy class, I was worried about stuffing these items in the overhead compartment. The airline staff helped me store these items in a closet without hesitation; and even checked back in with me upon landing to ensure that I wouldn't forget them while exiting the aircraft."
Cons: "Seat has very little cushion, it didn't take long for my lower back and butt to start hurting. A more comfortable seat would go a long way towards helping one forget they are on a transatlantic flight."

Pros: "For economy class the leg room was actually decent."
Cons: "On every other international flight I have flown on meals and drinks are included. Kind of ridiculous you paid for these things individually on the flight b"

Pros: "I like the price and the opportunity to do a stop over in Iceland. Generally crew was nice going into the plane and leaving the plane."
Cons: "Plane was outdated and older with USB ports not working. The crew had forgotten about drinks I asked for several times. I was disappointed that the fight didn't offer free booze and food like other airlines. The crew made me feel like I was bothering them. The crew and passengers were inconsiderate and would constantly slam my arm while walking in the isle way. It was annoying from passengers, but unbelievable from the crew. I got no sleep and it was infuriating. Worse flights I have experienced, may have been better if I had a window seat."

Pros: "Friendly attendants Personal tv"
Cons: "Small seats Food service is extra $"

Pros: "Uneventful easy flight."
Cons: "These guys don't know how to board a plane - is it a cultural thing? Confusing process in Reykjavik with no one providing any announcements or guidance. Very disappointing."

Pros: "Nice seats, comfortable, roomy. Smooth flight, on-time. Great seat-back touch-screen entertainment with multiple movies, tv series, etc. Smooth take off & landing, easy flight, cheerful crew."
Cons: "Seven-hour flight without one free snack - not even pretzels??? Also, we barely made our mid-journey connection to Paris at the Iceland airport due to very, very long lines at which our passports were stamped. No way to advance to front of line if connection time was super short, so it seems the airline should not book connections that are under one hour at airport."

Cons: "The change in Keflavik was unnecessarily confused and lacked clarity."

Pros: "See above."
Cons: "The hard, uncomfortable seat made for a horribly uncomfortable long flight from Seattle to Reykjavik. I couldn't sleep. Same scenario on my connecting flight to Glasgow. Fail."

Pros: "Check in and boarding experience were erfect."
Cons: "Seats throughout majority of aircraft (I.e., Economy section) are flattened from overuse, so they are hard and uncomfortable."

Pros: "Great short flights to get from the USA to Europe."
Cons: "Moved to an exit row, but were not told that there are no USB charging ports in that row."

Pros: "Comfortable seats, new plane and friendly crew."
Cons: "Food needs to improve. Pasta versus pasta is not a choice."

Pros: "The entire crew was amazing! Super comfy flight with complete lie-flat club world seats. Arrived into London feeling very refreshed!"

Pros: "Seat confort"
Cons: "2 hours delayed, even tea has to be paid"

Pros: "Both the crew and the leg room are awesome!"

Pros: "Comfy seats, pleasent crew, good selection of movies and we got there on time. Bathroom was clean."
Cons: "Food was a little gummy and breakfast was a biscuit and a cream cheese filled pretzel"

Cons: "Long wait at the gate upon arrival at Heathrow."

Pros: "Kind crew helping a frightened passenger"
Cons: "Terrible, frightening turbulence and illogical birding. Why not bore back of plane to front of plane?"

Pros: "No entertainment on the flight"

Pros: "Professional crew, comfortable seats with adequate legroom"
Cons: "No beverage without paying, extra bag fee, no jetway at Heathrow (bus to plane)"

Cons: "There was a very large group of teenagers that were very loud the entire flight and disrespectful to crew and other passengers"

Pros: "Food and service"
Cons: "None"

Pros: "Great movies that were free!"
Cons: "The structure under the seats were set up super odd, so that my leg space was cut in half by a bar making it difficult to store my bag."

Pros: "Respectful and kind crew. Dressed well Love that they are still wearing a hat!"

Pros: "Comfortable enough (but not a cm to spare); Splendid Entertainment choices, sufficient pillow & blanket"
Cons: "Lack of sufficient hydration offered; deboarding was a nightmare, missed connection, 4 hours late"

Pros: "All BA staff were professional, pleasant and helpful. My seat had more leg room than I was expecting (after a flight Seattle to Heathrow where my knees were jammed against the seat ahead of me."
Cons: "I was frustrated that I had to pay for either a cup of coffee or water. Since all healthcare providers recommend that one must drink water on a flight to stay hydrated and healthy, a complimentary bottle of water would have supported healthy travel. Due to a short layover in Heathrow, I had no time to fill my own water bottle."

Pros: "All BA personnel were polite, professional and helpful. The dinner meal (chicken curry) was really good."
Cons: "I was jammed into my seat. Once the person ahead of me reclined, my knees were pressed into the seat-back for the duration of the flight."

Pros: "Crew was great, both ground and air. Flight was on time and baggage was delivered efficiently."
Cons: "Could not get a cup of coffee. I can't believe you charge for a cup of plain black coffee. To add insult to injury, my credit cards (plural) were declined and cash was not accepted. I have not had any problem with my cards anywhere else on this trip, so the problem was not mine."

Cons: "Luggage did not make it to Paris pit on next flight which in turn was also delayed."

Cons: "Quality of food"

Pros: "Eats are comfortable"
Cons: "We were on the ground for three hours before we could take off. I ended up missing my flight from London to Madrid and my luggage got lost for a day because they switched my flight."

Pros: "Flight crew was professional and kind! Food and drinks were free on the airbus. Roomy enough to sleep and got pillow, blanket, and free entertainment!"

Pros: "Everything was awesome! The food, the seat, the flight. My best cross-Atlantic flight ever!"
Cons: "No complaints whatsoever."

Pros: "The crew was really nice overall and the entertainment system was adequate. The main meal was decent too."
Cons: "The flight was late (I was warned online but there was denial at the airport and gate) and further delayed in flight so I missed my connection. I didn't like the pods in business class. I had a forward facing seat at least, which are all by the aisles. They seemed narrow. I didn't sleep (never do). The breakfast was a bit lame. Getting into buses from the plane IS lame. It took a while to get to the terminal."

Cons: "The flight was cancelled, it was very difficult for me to do all rearrangements."

Pros: "Friendly attendants, good food and great movie selection. All flights on time!"
Cons: "Very crowded - seats are so close. I’m 5 feet 8 inches and normal weight and was squished!"

Cons: "Price & food not so good."

Pros: "The BA agent after immigration did a wonderful job getting us on the next flight, which saved us from losing our entire vacation."
Cons: "The luggage took 45 minutes to arrive at which point we only managed to still get our rental car due to an extremely helpful Europcar agent. Otherwise, we would have been stranded at Glasgow airport overnight and would have lost our hotel reservation."

Pros: "Very attentive, kind caring"

Pros: "Not much"
Cons: "No 'service'. No sign of crew. Screen didn't work. Not a lot for the money!!!"

Cons: "Not really friendly. Nothing to drink. My chair was broken so I couldn't really lean back."

Pros: "After a slight delay, the crew got everyone on board quickly, and we got off, making up some of the time we had lost. A real "greased landing" by the pilot, (I didn't know we were down till he hit the brakes)."

Pros: "Clean and comfortable"
Cons: "Nothing complimentary, no screens on exit row seats"

Pros: "Great in flight entertainment and dinner!"
Cons: "No Wifi; not great for business travel"

Pros: "Friendly, efficient crew, entertainment & flight info on monitor."
Cons: "Economy seating. Quite cramped.. I would make sure to book at least Premium Economy in the future."

Pros: "Very good"
Cons: "Everything was excellent"

Pros: "Very little. BA customer service is brusque and focussed on getting rid of you as quickly as possible."
Cons: "Trolley service - aside from poor range, high prices & getting missed as they weren't interested in service...."

Cons: "Entertainment system didn't work. Crew tried to get it working with no success."

Pros: "Seattle to London was wonderful in all aspects great service comfort and amenities."

Pros: "Spacious seating."

Pros: "Great meal service and goodies. Great entertainment, service. I think BA is the best airline to fly"
Cons: "I liked everything!"

Pros: "TV screen."
Cons: "Food."

Cons: "short connection. 1/2 of luggages didn't make it. Same instance as on outbound flight"

Pros: "The flight was great."
Cons: "London/Heathrow arrivals had us going to gate A and through all the security and then we found after going through the security check (1 hr) we saw that the gate for Flight to Venice was B gates. We are not young people, but we aren't ignorant of travel. There was a lot of running around on our part with a lot of undue stress, when we didn't have to leave the E gates at all. There were no gate assignments posted when we landed until 30 minutes out while we were running back to E gates. There is no excuse for that, except we didn't know til the last minute where we were supposed to go after asking 2 people. Why the second check for security after the states on connecting flights? Is this new?"

Pros: "Crew was polite and professional, despite plane being absolutely packed."
Cons: "Food was really horrendous. Better off sticking with basics like frit, cheese, crackers, sandwiches, etc. If I pay extra for early seat selection, don't guilt me into switching with someone who didnt, because they didnt have enough leg room and had a bad leg. Situation was such that I couldnt refuse. So ended up paying extra for a really crappy seat. Seating chart should indicate where the metal boxes are that affect leg room in certain seats so those with a disability aren't seated there."

Pros: "The price! BA direct was twice the amount. Traveling with three adults can get costly"

Pros: "The crew was excellent. We were delayed on take off, but the pilot was very courteous in letting us know that there would be a delay and why and constantly kept us updated. Upon landing, The skywalk was not functioning, and again he was very apologetic and kept us completely informed as they fix the situation.The plane was really old, and made some noises on take off that sounded scary. The pilot drove a smooth flight and we all arrived safely."
Cons: "Heathrow airport is extremely crowded and not a very fun place to wait especially for people who have sensitivity to crowds and noise. There are few places to keep your phone charged, the only stores there are extremely high priced like Tiffany's and Prada. The plane was really old, and made some noises on take off that sounded scary."

Pros: "Crew and choice of movies were excellent"
Cons: "Loading sucked. They couldn't keep those that are not boarding yet out of the way for those in the back of the plane to board first. Made one comment to the crowd and then gave up."

Cons: "No wifi"

Pros: "Cabin crew were excellent, good food. Nice blankets and pillows, crew allowed 'quiet time' for sleep with no disturbing announcements. At the end of the flight, after people were getting off, they let my airplane-loving son and I look at the 'upper deck' of the 747 and my son got to sit in the captain's chair for a photo."
Cons: "Seats were cramped, no USB or power sockets, older seat-back entertainment screens"

Pros: "The attendant at SeaTac was very helpful and pleasant. He arranged better seats for my sister and I."
Cons: "We paid ahead of time for seats, but got better seats once at the airport. They lost my sisters luggage and trying to get this corrected was arduous. They did finally deliver it to our hotel, but a day later than we were told. During the flight, no one came by to pick up trash so we had to tuck it in the seat back pockets."