|Flights Arrive in||Kastrup Copenhagen|
|Flights Depart from||Washington|
|Airlines||Icelandair, TAP AIR PORTUGAL, Turkish Airlines, Norwegian, SWISS, Brussels Airlines, KLM, Lufthansa, Delta, Thomas Cook Airlines, United Airlines, British Airways, Air France, Air Canada, SAS, Iberia|
Pros: They loaded from back to front
Cons: Comfort - seats seemed smaller than normal
Cons: Flight late, flight attendants skipped ovee
Pros: The crew always friendly
Cons: 9 hr delay disrupted travel plans
Pros: The crew did the best they could.
Cons: The seats were very tight. Not easy to make yourself comfortable. Too much aircondition, very cold.
Cons: Been on schedule
Pros: A good airline- I will use them again!
Cons: Really good business class and convenient pricing
Pros: Very helpful gate attendants. The food was delicious and the movies were all current and kept us entertained for nine hours!
Cons: Very cramped legroom. Cabin was extremely hot. There was a man binge drinking in the seat across the aisle. He should’ve been cut off at some point, but he kept drinking. He was a worry.
Pros: Great crew. That’s about it.
Cons: Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells.
Cons: There was wery cold on the plane.
Pros: Surprised to get a meal on such a short flight! Very good service.
Pros: Very uncomfortable
Cons: More cushion
Pros: Service, food, comfort, entertainment.
Pros: The crew was very attentive, and the food was outstanding.
Cons: The wine list was a bit limited.
Cons: we had no interaction with the crew since we didn’t order any food during the flight
Pros: Crew was super attentive and pleasant
Cons: No changes needed.
Cons: 3.5 hr delay with no word on why. Sat on the runway in NYC for another hour. Same flight was cancelled yesterday. Get your stuff together, Norwegian.
Pros: As expected for a budget flight.
Cons: I feel that water should be offered free of charge to all passengers, particularly for a 12 hour flight.
Pros: Amazing crew and super comfortable seat.
Cons: The on screen ordering was not flawless by any stretch. Logan was clogged upon on time arrive, so we waited in the area for 20 min until a gate opened. Tough on those who were anticipating toilet access upon arrival. Other than those, I'd fly them again for certain.
Cons: Delayed flight.
Cons: Delayed flight and delayed layover
Pros: The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom.
Cons: The flight attendant not wearing perfume. Food was very poor to say the least.
Cons: The seats in coach are incredible small and the seats reclines way to far.
Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...
Cons: Left 1h late
Cons: Better boarding process
Pros: Short and timely. Flight attendant was great with kids.
Cons: The flight and its crew did well but I will NEVER use it again if it has to transit in Brussels. We were bussed to the T terminal ( ‘incidentally’ where were all the AFRICAN flights transit) were we had a 5 hour layover, which is fine with me, but the terminal has no restaurant or any decent stores.
Cons: Overbooked, no room for carry-on luggage
Pros: Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst.
Cons: No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice.
Cons: This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities.
Pros: Cabin facilities
Cons: They didn’t bring one of my bags
Pros: Friendly crew
Cons: Can’t think of anything
Cons: Food and seats
Cons: I was sick so couldn’t fly, spoke to customer care and they refused to let me change my flight
Cons: Perdieron las maletas
Pros: Middle seats had little useful legroom due to conduit
Cons: The plane was hot, muggy, and had little airflow with no user movable nozzles. Lots of people sweating for 6+hours.
Pros: Crew was kind but really bad quality price, bad food, no entertainment, lot of delays...
Pros: Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really.
Cons: I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous
Cons: No delay
Pros: Son got wings, so was happy.
Cons: No entertainment.
Cons: Wifi didn't work
Pros: The crew was excellent and the flight itself very comfortable
Cons: The entertainment did not work but sporadically.
Pros: Pretty decent leg room.
Cons: 22 hour delay that the airline knew about over 8 hours in advance (plane had turned back on way to airport) but flyers were not contacted. Next day, airline did not bother to update flight info online, so had to call to get new flight time. Plane was a little dirty. In flight service is on the poor side. Very infrequent with drinks, water, trash, etc. Breakfast was a yoghurt. Movie and TV selection pretty poor, even the premium paid-for service.
Pros: Friendly crew. Good food and service.
Cons: Not enough legroom. Very old and outdated plane. No in-seat entertainment. Departed and arrived an hour later than scheduled.
Cons: Having to pay for a headset & premium entertainment!
Cons: the in flight entertainment didn't work We had to wait 2 hours before our luggage cane off the band
Pros: The crew was great
Cons: Food was so-so and the seats could use a little more padding
Pros: Ronald fight attendant made our first time to Europe trip very pleasing. He was amazing.
Cons: nothing everything was perfect.
Pros: Everything was on time. I got an aisle seat and I didn't have to pay the ridiculous online fee. Crew were great. Lots of great movies to watch. Free beer and wine. Didn't lose my bag, made my connection which was tight. Very happy.
Cons: Seats are extremely limited in space. I know it’s not only United but I’m an average sized guy and a 4 hour flight is a challenge.
Pros: We did not have to wait long for our luggage.
Cons: Our flight was delayed over an hour.
Pros: Service was good on the plane
Cons: Thought I had purchased an optima coach, but was forced to pay $60 baggage fee. At checkin, asked for aisle seat, but agent had already assigned a middle seat. Then asked to change to an aisle seat, but she demanded $30 to change. Aftwr boarding was complete, there were at least 6 aisle seats empt
Pros: Crew was very attentive
Cons: We got the extended leg room seat we asked for, but next time I will be a bit more particular about its position. The problem was we were right behind the Business/Economy partition, which a) limited our stowage and b) it was a passageway for passengers getting from on aisle to the other.
Pros: Great flight attendants. Great inflight entertainment. Food and beverage choice very good. Loved the safety video!
Cons: Why was I in group 4 going out and in group 5 coming back, when I sat in almost the same row? Middle Overhead bins too small for regular carry on cases.
Cons: Poor service overall.
Pros: Friendly crew
Cons: Food was terrible. Aircraft not clean. Almost 2hrs delay.
Pros: Tight seat, was moved out of exit row because of my age
Cons: Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late
Pros: I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable.
Cons: Seats were not comfortable, even in Comfort + seating isle.
Pros: Crew was very friendly. Food was excellent
Cons: Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight
Cons: Everything very good
Cons: Too many pasengers had carryons. Lots of confusion on the plane for storage
Pros: Air Canada business class is superior comfort.
Pros: The AC flight between Vancouver —> Toronto seems much more organized than Toronto —> Vancouver. Flight departed on time and staff handled boarding more smoothly.
Cons: Only one drink served on a 4.5 hour flight, I am so thirsty. AC has some of the smallest seats around also.
Cons: wonderful cabin crew, easy check in, lovely staff working at the gate and the air canada check in desk. 10/10 experience
Pros: There was more legroom than I expected.
Cons: Departure was delayed by hours due to the Air Canada computer systems going down. That made it an even later redeye, but the cabin crew insisted on waking everyone up to serve dinner at 2am. Boarding in Toronto was a mess, and the details about what was wrong were very sketchy.
Pros: The crew was good and the seats were very good, made a flatbed.
Cons: The flight was delayed one hour and the gate was changed. The food, which was served around 2:00 am was not edible and there was no breakfast, just more inedible food. The website was terrible and I spoke to three people on the phone and got 3 wrong answers to a problem.
Cons: I have never seen a smaller seat on a plane in my life. Worst airline ever.
Pros: Crew was very nice. Flight was comfortable.
Pros: Same as before
Cons: Same as previously stated
Pros: The crew was very nice and the food was good
Cons: On a first class seat in an over night flight I would like a seat that can be laid flat.
Pros: food and price
Cons: boarding... control the luggage size
Pros: Very friendly crew, nice plane
Cons: Very expensive extras like seats and luggage
Cons: Gate location information delayed until last minute!
Pros: Entertainment was fine
Cons: On my ticket I selected the lacto-ovo vegetarian meal and I never received it. I told the flight attendant and he said “we don’t have any more, chicken or fish”. I said “I am a vegetarian” and he gave me a tiny salad, a bread roll, and a chocolate mousse. I was very hungry as I hadn’t eaten in 9 hrs
Cons: On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!
Pros: Food was good and entertainment system was full of plenty of options to help pass the time
Cons: Seat got hard and so little leg room.
Pros: The crew was nice and the food was good.
Cons: More entertainment options
Cons: Plane was changed to a different plane and caused lots of confusion. Boarding process was chaos, loaded all passengers in a room too small with many standing and getting too hot.
Pros: Smooth take off and landing
Cons: Free food for everyone since it was delayed
Pros: Our flight was delayed so we didn’t have time to talk to anyone at the gate about how we received boarding passes in different rows even though we had already booked seats together. On our flight from MCO to Iceland originally we were hassled by the flight attendants who demanded to see our receipt
Cons: The seat assignments and the customer service from the attendants.
Pros: Crew was pleasant. Flight was pleasant.
Pros: It worked, the price was fine.
Cons: The lavatory smelled of urine, which made the flight on the last back row seats quite uncomfortable. Never experienced anything like this before.
Pros: I bought the ticket from Iceland Air because their flights schedule dovetailed nicely with a traveling companion.
Cons: On the eve of my departure, I was informed that my return flight had been cancelled and rescheduled without: any offer of compensation, or, an offer of alternative flight arrangements. Pleas to address the situation were totally ignored. This, I believe, is an unconscionable way to run an airline.
Cons: Seats to Reykjavik were hard
Pros: Tus crew
Cons: It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets.
Pros: Entertainment was ok, had holl rodarte options and good variety
Cons: Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev
Cons: to be able to be on that flight, A delay from Malaga threw everything off.
Pros: The crew was nice.
Cons: There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded.
Pros: Turkish Airlines is my favorite airline going to Europe. We even did the 20 hr layover in Istanbul and had a great time staying for a couple of nights going and coming back. Staff is always friendly and the food is amazing. The food in coach is as good as first class on some US domestic flights
Cons: It's an airplane, there's not much to make it better besides giving more seat room. TA gives free drinks, a couple of meals, blankets, and the travel bag, only a snobby priss would gripe about flying with them. I've flown enough budget airlines that give you NOTHING that I love flying TA!
Cons: Room temperature control should be better.
Cons: Row was very crowded. Seats much too close together.
Pros: I had a nice exit row seat and the plane had a good selection of entertainment.
Cons: flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers.
Pros: The flight was empty-ish in the back of the plane, & I was allowed to lie down across 4 seats. I liked that they allowed boarding from the back of the plane (along w/ front). I also liked that most of the food was vegetarian (& the crew pointed out what to avoid). I always forget to special order.
Cons: The boarding announcements were not audible where I was sitting in the airport, so that should be better.
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