Find cheap flights from Washington to Naples

Pros: "Amazing"
Cons: "Nothing"

Cons: "Baggage was extremely delayed. Boarding and take off were delayed too"

Cons: "They need to make more leg room in ALL planes"

Pros: "Flight was comfortable and smooth all the way"
Cons: "Tastier food options"

Pros: "Average flight. Crew was polite."
Cons: "On time performance. Barely made my connecton, because of flight delay. Seems like only 1 in 5 flights are on time according to flightaware.com."

Cons: "We weren't alerted there was a chance of delays. Over two hours late."

Pros: "The cabin was to warm"
Cons: "The cabin was to warm"

Pros: "Great seat easy flight. The food always seem to be the same. I wish they would change it up every once in a while. I've been on this flight 14 times this year and its always exactly the same.."
Cons: "The gate was under construction in Seattle, and it was impossible to hear the gate agents."

Pros: "Crew were attentive and the food service schedule was helpful in making the time pass. wonderfully generous pours on the complimentary wine service"
Cons: "Food was really just gooey goo."

Cons: "They did not have a “gate available” for our arrival so we have been waiting in the plain on the tarmac for over fourty minutes and still waiting. This is ridiculous. We purchase tickets at delta for a plain that had a departure and arrival gate. This should not be happening"

Pros: "Super friendly staf, big enough seat, good enough food, enough room for luggage."
Cons: "Seat was smaller than EVA and food not quite as good."

Pros: "Entertainment, food, comfort"
Cons: "Slow boarding/alighting, entertainment system was too sluggish"

Pros: "This is what airlines used to be like. The food and quantity were excellent. Too bad these services aren’t offered on domestic flights. We had a snack or meal every couple hours with plenty of drinks. The legroom was ample and comfortable."
Cons: "N/a"

Pros: "Great staff and they worked hard to make the flight comfortable."
Cons: "The seats are small and the plane feels like a Sardine can."

Cons: "Did not serve the food we asked Limited choice of movies"

Pros: "Great flight attendants and crew, 30 min early!!"
Cons: "Nothing"

Pros: "Food, service and entertainment"
Cons: "Entry into the aircraft was a bit chaotic"

Cons: "Had a 5 hour layover - booked first class but this did not entitle me to use the delta lounge in seattle. Snacks only on the flight."

Pros: "I loved flying delta comfort. I’m going to do it more often."

Pros: "absolutely nothing"
Cons: "The crew! So slow! Not helpful with your questions/request and the attitude! What on earth! Awful customer service!"

Cons: "Too many interruptions on the inflight entertainment."

Pros: "Loved the swift checking in at Seatac, being picked out of the Special check-in line, tended to by a Ndeye, smooth all the way through to the gate. Also liked that the plane's arrival at Schiphol was only 30 minutes later than initial ETA after long delay at Seatac. Also liked the many snacks."
Cons: "Prolonged delay of flight departure. Choices of entertainment, especially movies."

Cons: "Old cramped untidy and limited drink service"

Pros: "Good food, excellent service"
Cons: "Seats did not have enough storage."

Cons: "Seats a bit cramped"

Cons: "The crew appeared tired, scattered, and unhappy. The flight was delayed after boarding nearly 1hr while repairs were completed. 1st announcement by captains crew stated passengers could disembark during repair, then stated 10min later to take a seat. Very poor communication."

Pros: "Nothing"
Cons: "The fact they wasted two days of my trip with my son travelling from the U.S. to China because they didn't know about transit visa regulations. And so far they offered a 75 dollar voucher for participating merchants. Unacceptable"

Pros: "Crew was excellent everything served was of great quality, all the amenities were solid and flight was comfortable and on time."
Cons: "The only complaint was the extreme use of air conditioning that made it a necessity to use many blankets to keep warm from freezing."

Pros: "Wifi for entertainment worked well"
Cons: "No longer have entertainment on back of seats"

Cons: "*Again, my first choice of main off the menu, in Delta One, had run out. *Not a fan of the Delta One seats."

Pros: "Getting to China, albeit two days late."
Cons: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."

Pros: "The entertainment system had a wide selection of good movies to watch."
Cons: "The seat was busted and could barely recline at all."

Pros: "Great staff, polite and helpful"
Cons: "Small seats"

Pros: "Very attentative."

Cons: "Aircraft was smelling bad! Hygiene is the key"

Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."

Pros: "Nice Pajamas. Individual window seat. Decent food."
Cons: "Seat ptich could be/should be - wider. Snacks can be better and have better option.. ( only Apple for a fruit? Gimme a break)"

Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"

Pros: "The movies."
Cons: "Horrible food and Very very uncomfortable seats. Absolutely NO leg room. One of these days Delta is going to be sued for deep vein thrombosis (blood clot)."

Cons: "Crew forget to feed quarter of passenger, and did it after reminder from passenger. No movies with Russian translation or titles. Flight arrived at Amsterdam 50 min later, and we missed our direct flight to Kiev"

Pros: "Economy seats are comfortable. I wasn't compressed in any way sitting in a window seat. Delta is my go-to airline. Not always the least expensive, but it's usually a pleasant trip."

Cons: "Must have been an older Delta jet. It had no entertainment. The wifi was poor."

Pros: "Crew was very helpful."
Cons: "This flight was delayed 5+ hours past its scheduled 12:15 departure due to mechanical issues with the plane. Delta was only able to offer a $50 travel voucher for this huge inconvenience."

Pros: "Finally, a free movie! Now, whoever picks the movie needs to do a better job, but atleast it was something! Service was Excellent, first pass with snack and drink carts, then they came through with coffee, and again with water! Now, that's service! Great job! Very friendly staff."
Cons: "Bathrooms, once again... disgusting. Urine on the floor, smelled awful. Tiny bathrooms, only 1 up front"

Cons: "Boarding was 30 minutes late."

Cons: "I was surrounded by a basketball team. They all have terrible breath. I know that because they kept talking to each other and I was in the middle (literally) of it all. Thanks Delta airlines!"

Pros: "The gate agents were friendly and made the boarding process quick."
Cons: "This was my connecting flight, and also left late. I can't really rate the crew on either flight, because I didn't see them. It's also impossible for me to rate the food/beverage service, because there was none. I spent over 3 hours on planes, and no beverage service was provided. If you have connecting flights, are flying for business, or don't pack your own refreshments assuming that something standard services will be, well, standard, Delta is probably not who you want to fly with. I work in the industry and sm usually not this brutally honest, but the whole trip was pretty disappointing."

Pros: "Overall, the flight was good. It actually wasn't a Delta flight but an Alaska Airlines flight."
Cons: "The aircraft was new model 737-800, very nice! Except the seats are a bit hard. Not good for a 5 hour flight. What really made me angry is I paid for a Delta flight. What difference does it make!? On long Delta flights, you get a meal (you pay for it in the cost of your ticket), but I was put on an Alaska Airlines flight where the meals are $7.50! I think that if Delta puts you on an affiliated airline, they should pick up the tab for the meal. Entertainment is via your smartphone. Don't have a smartphone, no problem, cough up $10 for a 2 bit tablet to watch a movie!"

Pros: "Nothing"
Cons: "Everything"

Pros: "Lufthansa is a great airline."
Cons: "Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet...."

Cons: "Check-in Seattle was ill organized and folks cut and groused"

Pros: "Excellent service, friendly crew, economy seat was ok even if I’m 6’ 1”"
Cons: "Food was not very good, inflight headset available but very, very low quality for such a noisy environment and their own headset plug would not match the plug type of the entertainment center!"

Pros: "Flew Business Class with miles program (United). Lufthansa always gives good basic flight experience. Watched two movies so saved some time at home. Lounges are getting better every time I fly. They are especially good, understandably, in Frankfurt."
Cons: "Nada. They get the job done."

Pros: "Movie choices were great! The crew was very nice and accommodating."
Cons: "Uncomfortable seats, but that's a problem with every airline."

Cons: "We only had 45 minutes between flights. We almost missed our flight to Naples due to having to go through security again in Frankfurt. The Frankfurt airport was very congested. I wouldn’t have booked a flight with such a short layover had I known how far apart the gates were and that we’d have to go through security again. I would suggest not offering flights with such short layovers."

Pros: "We purchased seats with extra legroom. They were well worth the extra cost as we were very comfortable."

Cons: "I havent gotten on a flight yet."

Cons: "Nothing"

Cons: "Seats are tiny and crews English was just okay."

Pros: "Crew was very attentive and efficient. Flight was ready to leave on time but was delayed due to security concerns at Sea Tac airport; even though the flight arrived on time."
Cons: "I did not have a problem with anything."

Pros: "Food was ok. Beer offered at no charge. Lots of entertainment options"
Cons: "Plane was HOT no air and economy was unbelievably cramped and uncomfortable. 9 1/2 hr flight was torture"

Pros: "Flight attendants were personable"
Cons: "Both legs of flight were late"

Pros: "Cabin staff were pleasant and effective."
Cons: "I got a headache on the flight; it did go away until I got good air in Frankfort. Bathrooms were a bit low in number necessitating long waits. This has become routine."

Pros: "It was an overall good experience. Very well organized. Since both legs of the flight we're half-empty, it was easier on the crew too. They were nice and helpful. Everything very clean. Entertainment choices were good. Had an excellent entertainment system."
Cons: "Food was kind of bland."

Pros: "The Entertainment, the Food and the nice and friendly manner of all personell."
Cons: "Nothing."

Pros: "The crew was extremely responsive, inviting, and constantly walking about the cabin to see if passengers needed juice or water. The boarding, for such a large flight, was pretty smooth."
Cons: "The small screens for entertainment need to be updated. It took mine a few minutes into the flight before I could access all of the entertainment options. Additionally, the touchscreen was very difficult to navigate, as it jumped between non-responsive and too sensitive throughout the flight. Furthermore, the headphone jack should be updated, so that passengers can use their own headphones without an adapter. The headphone audio setup at my seat did not work very well."

Pros: "The crew was friendly. The seats were comfortable. The pilot was fantastic and explained things we were passing as we flew over them"
Cons: "Boarding was very disorganized in the gate area. Two lines just kind of smooshed together. Boarding at the plane was also a hot mess because you could enter from the front or back of the plane and people in the very back that entered at the front had to shove past people entering from the back moving toward the center of the plane."

Pros: "Loved flying business class. Great service! Flight was on time for departure and arrival."

Pros: "Lots of room on a 747 - Lufthansa will probably retire them all soon. They handled my special meal request online and loaded the meals on the plane."
Cons: "The crew didn’t bother to confirm who had requested the special meals, and they perhaps were confused by the size of the wide body rows, so they served my dinner to the passenger in the window seat (seat K) instead of me (seat H) By the time I realized what had happened, my row mate had eaten half the meal. The crew also rammed my knee with a beverage cart while I was dozing. Not the best showing ever..."

Pros: "The flight was right in time and the crew was good."
Cons: "I couldn't get my phone to connect to the wifi."

Pros: "See comments above."

Pros: "service, good quick flight"
Cons: "late departure in Frankfurt; high noise level of the Embraer plane;s engines; failing AC in the cabin"

Cons: "There was light turbulence in some parts during the flight but the captain never turned the "fasted hour seatbel on" sign which was strange."

Pros: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent, and entertainment was also very good. Most importantly, there was no delay."

Pros: "The crew members were friendly."
Cons: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."

Pros: "The crew was super nice the flight was great no turbulence"
Cons: "Bad selection of food felt really sick after wards"

Pros: "OK"

Pros: "Flight attendant was very helpful. She went out of her way to bring me a special tea. Large selection of entertainment."
Cons: "Food could've had more healthier choices. Also, kid-friendly food would've been a plus. Not enough leg room. Headphones were only working for one ear which is really bad for the ears. Air conditioning was really turned on really high and gave me a headache and the sniffles. I started throwing up during landing time. Horrible."

Pros: "Crew was good."
Cons: "Not on time. Lost luggage."

Cons: "They lost the luggage for nearly all the passengers on the flight. I don't know how it happened, but they "forgot" to load suitcases for over 100 people, and they never even told us. We all just waited for our luggage at the baggage claim and only after we all complained that our luggage was missing did we find out that none of it made it to our destination. Now, we're without luggage for 2 of our 7 days in Italy."

Pros: "Crew was nice and helpful."
Cons: "Lack of personal space on plane. Couldn't eat my meals without rubbing elbows with the guy in front. Not enough room for my under seat bag."

Pros: "Big airplane and therefore no turbulence. Food was good for airplane food. Boarding was pretty fast considering the number of people. Didn't have problems finding overhead luggage space"
Cons: "Sat next to the bathroom and therefore repeatedly got bumped by people and carts as they passed. The stewardess was polite but had an obvious fake smile pasted on her face. A bit more honest facial expression would have been more comfortable."

Cons: "Seats recline too much. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice."

Pros: "Everything! Excellent stewards too!"

Cons: "You lost my luggage"

Pros: "The variety and ease of use of the entertainment"
Cons: "The boarding was not at all well organized. There were no instructions about what to have ready and the woman who checked our passports was rude."

Pros: "Quick flight good crew!"
Cons: "No in flight entertainment"

Cons: "I really felt the food was not as good as I had on other lines. To help I had the chicken - and the veggies with it were mush as was the spinach with the egg dish - which also did not have much flavor"

Pros: "Entertainment options were incredible; great legroom in our seats."

Pros: "Food and beverage service was excellent."
Cons: "Cabin temperature was way too hot. Leg room was too small"

Pros: "COMFORT AND ENTERTAINMENT WAS BEST"
Cons: "BOARDING SLOW CREW A BIT RUDE"

Cons: "A kid next to me keep shifting and kick me and nudge me all the time. His dad was trying to stop him from moving too much but couldn't control entirely. I kept waking up"

Cons: "Food was not satisfactory compare to other airlines like BA Everything was excelent."

Pros: "Nothing"
Cons: "Everything. No compensation given either"

Pros: "Lufhansa did a great job. During flights, everything was good."
Cons: "Security check in Frankfurt was terrible, violating all human rights in every possible way! Please don't tell me that it is for passengers safety; such a humiliation cannot be justified by any reason! Since Lufthansa uses this airport for the most of their flights, I would not fly with this company anymore"

Cons: "We were told by the Delta baggage handler that they strike one day each quarter. This would have been helpful information before we booked our flight from Kayak. We had to delay our honeymoon by 12 hours and fly into a different airport. Delta was great though and the Luthanza agent who rescheduled us was also great."

Pros: "The flight attendants were amazing. I bought the extra legroom seats and they were so worth it! I couldn't even tough the seat in front of me. Free wine. And the movies on your personal screen were all really good. Probably the best flight I have ever been on."

Pros: "The crew was especially great!"

Pros: "Good flight. Good, friendly crew. Nice snacks offered."
Cons: "Would have liked information on going through customs on arrival. Luggage was very slow to be delivered to luggage belt. Airport was not ready for flight arrival."

Pros: "The crew was amazing!"
Cons: "I can't think of a thing"

Pros: "Going through US Customs in Dublin is great, makes The landing home so much easier."
Cons: "The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time."

Pros: "the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent."
Cons: "Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised."

Pros: "The food was actually tasty but we didn't get enough beverages to stay hydrated during the flight."
Cons: "My screen didn't work and the crew was rather rude about it and never fixed it. The seats were way too close together, which is to be expected but when the seat in front of me went back, I couldn't move at all and I'm not a big person. We weren't served water/beverages but once on the flight."

Pros: "The price point."
Cons: "Service was terrible, staff was rude. For an international flight they provide you next to nothing. Only 1 meal and soda or water. They didn’t even have coffee or give napkins with the meal. The seats were smaller than usual and uncomfortable. In addition they lost our luggage."

Cons: "Transferring to another airline that was “serviced by”. British Airways ended up being 2 hours of stress, confusion and running to our gate. This should be made apparent while booking. Had to go through security 3 times in Toronto."

Pros: "On time flight, no problems."
Cons: "Seats more cramped than would be ideal for a trsnsatlantic flight."

Cons: "It would have been nice to have a free drink and snack on the short flight. We would have taken some with us on the plane if we would have known that we had to pay for everything. Just something we have never experienced on any international trip before"

Pros: "No"

Cons: "Aer lingus uses double prong headphones which dates the whole experience earphones are uncomfortable and volume is bad. You have to pay for booze in economy for international flight, seats aren’t that comfortable but the selection of movies and tv is good. I will probably look elsewhere next time"

Pros: "Well maintained and good friendly staff."
Cons: "Alcoholic drinks should be free."

Cons: "No TV on board and you had to pay for a glass of water"

Pros: "Very comfortable seats and excellent onboard entertainment. Friendly crew"
Cons: "The breakfast burrito was not good quality. Also, gluten free options would help me"

Pros: "Dublin efficient airport"
Cons: "Food pretty lousy"

Pros: "Staff were great both to and from our vacation spot. This was my first time flying Aer Lingus and I was more than satisfied with the experience."
Cons: "Seats are always a little cramped when flying coach but that's in the plane design not to do with flight service."

Cons: "my seat wouldn't stay up, kept sliding back seat27a."

Pros: "Crew and pilot."
Cons: "Couldn’t pre print boarding passes."

Pros: "Lots of entertainment. Spacey seats and plenty of bathrooms."
Cons: "The food wasn't great and I wish they would have picked up the dinner trays way sooner"

Pros: "Premium economy seats in front of the bulkhead from Charlotte to Dublin were very comfortable and worth the extra price."

Pros: "On Board Gate Connection info. A great convenience. Also, NO SECURITY check! for connecting flights. Why not at other airport-hubs?"
Cons: "Most of the flight 'COLD WIND DDRAFT'. Had to use 2 blankets. Staff said it will warm up as we cruise higher! Where does that logic come from? Outside temperature plummets as one goes higher!"

Pros: "I loved that they had blankets and pillows available, and the seats overall were comfortable. I also loved the in seat screens so we could watch movies. The select was a little limited compared to other airlines, but they still had some brand new releases. They also fed us two meals and a snack, and the crew was super nice."
Cons: "The boarding process was a little confusing. It was done by row numbers but not very well announced, so I wasn’t actually sure when my row was supposed to board."

Pros: "Nothing. We were delayed and never made the connection. Delays, mechanical issues with the plane and mis information from your agents caused us to miss the flight."
Cons: "I didn't like the fact that we never made it to Hamburg. The more I think about he experience, the madder I get. We were frustrated with the experience to start out with but as we think back on it and what could have been done to change things by the airline, the frustration changes to anger."

Pros: "great on board staff great on ground staff in Dublin"
Cons: "4 month ago where promised a bassinet for lap infant on transcontinental flight which was every time confirmed when calling in prior checking in. Once on the plane were told no bassinets available anymore due to many baby's on board. That was a deception! And a lie! All seats with capabilty for a bassinet were occupied by able healthy adults! There WAS not 1 bassinet on the plane!! Terrible check in staff in Miami...can barely communicate in English (for AER LINGUS!!)...they did not know their own luggage allowance policy...had difficulties to check in a lap infant."

Pros: "Plane was half full."
Cons: "Food was terrible, and if you’re white and your significant other is black you may have to request things for her because she won’t get them even when she asks"

Pros: "plane staff asked passengers that if they did not have a plane to catch to allow those who did to deplane first."
Cons: "Very little information regarding the two hour delay. We heard that the plane was on the ground but there were no busses available to transport us to the plane."

Pros: "Older plane that had comfortable seats."
Cons: "We were stuck on a packed bus that goes from the gate to the plane for 45 minutes. The bus got so hot, somebody passed out, causing further delay."

Pros: "The crew was very pleasant. The food was actually good! The flight was exactly on time! And they didn’t loose my luggage! It was perfect"

Pros: "The leg room was smaller some of the other airlines. The seat was so uncomfortable to sit on for the flight."
Cons: "Seat"

Pros: "Airline was a little behind schedule but they made up for it enroute. Staff was courteous and professional. A good airline by all count!"

Pros: "Price of flight."
Cons: "Paying for extras."

Pros: "Flight on time and staff very friendly."

Pros: "Staff was friendly."
Cons: "Plane was dirty – they didn't clean up before boarding our plane, so lots of dirty cups strewn about from previous passengers, etc. Not boarding by groups made boarding suuuuper slow."

Pros: "JFK flight - exit row has TONS of space at modest cost. Latest movies showing for free."
Cons: "Inconsistent food: was decent outbound but less so on the return. Doesn't participate in TSA Pre."

Cons: "Not enough food served, they charged for alcohol on a transatlantic flight! Some of the crew were not the friendliest."

Pros: "The crew was friendly and nice."
Cons: "Children were running up and down the aisle during the flight. This is not a reflection of the staff, but it made trips to the bathroom difficult and cumbersome."

Pros: "Flight and service was fine - food was probably better than average in coach."
Cons: "I have come to expect charging outlet for devices - this aircraft had none. Entertainment consisted of a few older movies - no newer releases."

Cons: "Baggage took 38 min. To come out"

Pros: "We left on time."
Cons: "Our stewardess skipped about 3 rows of people during beverage service. A gentleman turned on the service light but unfortunately no one ever came back to provide beverages or answer his call. It was a three hour plane ride and had no turbulence. Not really sure what the problem was."

Pros: "The staff and entertainment onboard were great and soft nee blankets provided as well as decent food."
Cons: "The inefficient boarding caused the flight to be delayed on takeoff and thus missing our gate on landing requiring us fo sit on the tarmac for and extensive amount of time."

Cons: "Lost my luggage"

Pros: "Good seats."
Cons: "No place to charge the phone."

Pros: "Entertainment was great. We could watch films as soon as we got on and play the quiz game while we waited 30 minutes on the ground to find a gate."
Cons: "Crew did not smile. They did their job, but did not seem to enjoy it."

Pros: "choice of movies . . ."
Cons: "------- very cold on the plane . . ."

Pros: "Very helpful and exceptional in flight staff. Ground crew helped us through customs very quickly and made flight transfer very easy."

Pros: "The seats were very hard (and no entertainment, of course). The crew was spectacular though. The captain made a picture perfect landing in heavy, heavy fog. He kept us informed of the possibility that they might overshoot the runway and might have to try a second approach (although that didn't hsppen). The touchdown was gentler than most flights I've been on when the weather conditions were perfect."

Pros: "Clean, comfortable plane. Friendly staff."
Cons: "Had a toasted sandwich that was very dry and a litttle overdone. Serious ear discomfort on landing"

Pros: "Great flight on this flight. Reagular earbuds work with entertainment system, seats were very comfortable with a bit of more leg room, again, the food was great."

Cons: "My checked golf bag was not at baggage claim on arrival. Not delivered for 2 days causing havoc and extra expense for my golf vacation."

Pros: "Love aerlingus staff. Very kind!"
Cons: "Not the flight but Vienna airport experience and Dublin airport check in after arrival. Took an hour to go through passport check where one of the staff took forever and was very unfriendly. Only two staff to manage passports for hundreds of visitors."

Pros: "The landing was very smooth"
Cons: "It took a very long time to get off the plane"

Pros: "Smooth flight"
Cons: "More food, more water"

Pros: "Amazing punctuality, both on the way out to Lisbon and on the return to London."
Cons: "Cannot really think of anything that needed attention on these flights."

Pros: "THE FLIGHT WAS PLEASANT"
Cons: "I DIDNT LIKE THAT THE TICKET I BOUGHT DIDNT HAVE LUGAGE INCLUDED! I HAD TO PAY 100 EUROS FOR 1 LUGAGE. I COULD BELIEVE A LONG COURSE FLIGHT, A 10 HOURS FLIGHT AND NO LUGAGE! VERY ANOYING!"

Pros: "Nothing"
Cons: "We were not able to board the plane. We left our morning flight from Madrid on time and arrived as expected. We hurried through the airport and went exactly where we were directed. Despite this, the gates closed on us while we were running to the gate. TAP sold us a service they could not provide."

Cons: "My luggage was lost for almost 2 weeks."

Cons: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Cons: "Flight was so delayed we missed our connection."

Pros: "Great crew. That’s about it."
Cons: "Absolutely horrible business class on the A330-343. Honestly, they should be ashamed of flying this airplane. They have four of these from Singapore Airlines and of course on both flights I was unlucky enough to get stuck with it. The cabin looks horribly outdated, is worn out, and smells."

Pros: "The crew was kind and the flight ok. They wanted to charge me 120.00 USD for my one bag checked ONE WAY. 240.00 USD round trip for one checked bag!!!!! On their website it clearly states one free checked bag for ALL FLIGHTS xcept “discount” fares. No way to prove I purchased “basic”"
Cons: "They lied. The website does not clearly state that you will be CHARGED FOR CHECKED BAGS. Warning!!"

Pros: "Flight was more spacious on the way back to Boston"

Cons: "Wifi"

Cons: "Nothing"

Pros: "Choices of movies and music"
Cons: "The vegetarian food was horrible and lacked variety. Feel like TAP makes food choices harder than it needs to be. How hard is it to just have a pasta option. Instead we got tofu croquettes....."

Cons: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Pros: "Nothing!!!"
Cons: "Paid thousands of dollars for this trip and my luggage is missing as tap Portugal convinently lost it."

Pros: "Clean plane, nice crew"
Cons: "No entertainment at all"

Cons: "Terrible terrible service in helping with a tight connecting flight, terrible"

Cons: "Very warm in cabin, no means of controlling air flow. Seat space very cramped. Very tall person next to me in my space"

Cons: "the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers."

Pros: "Food was good, many options with entertainment"
Cons: "The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York."

Pros: "Great lie flat seat. Nice FAs."
Cons: "Food was not that great for intl C"

Pros: "Food was above average"
Cons: "Wasn't told that baggage wasn't included in my fee. Had to pay 170 Euros at the airport to check our two bags. Really really frustrating, and beyond an exorbitant price to charge for bags..."

Pros: "Plane was good, service on board pretty good."
Cons: "Flight was delayed and we were never notified despite receiving multiple emails to ‘upgrade’ our flight. While checking in we attempted to upgrade 3 tickets to first class and were sent to 3 different areas in the airport with our luggage, having to wait in line each time. Didn’t provide vegaterian options on board. Weren’t given a gate ever after landing 5 hours late and were kept on board for half an hour making us miss a 2nd connection we had to rebook after the initial delay. A frustrating experience hat could have been made better with just some communication about what was going on."

Cons: "I don't think I have ever rated any service negatively, but here's my first. TAP completely ruined my birthday trip that I have saved up for a long time for. DO NOT TRAVEL WITH THEM! I had a valid Schengen tourist visa issued by the Consulate of Portugal. At the time of visa issuance, the printer of the Consulate was not functioning, so part of the visa information was hand-written, but it was properly signed and stamped. The Consulate told me it's valid and said they have been doing so for ten years. The Consulate also said that they, not the airlines, have the sole authority to determine the validity of the visa. When I went to the airport to check in with TAP, TAP staff denied me boarding because they did not believe my visa was valid. I only learned later that this action was inconsistent with TAP's own internal policies. The staff at the kiosk told me that I could either ask for a refund or rebooking of the ticket. But when I called TAP the next day, I was told I could not get a refund even though they should not have denied me boarding. I called TAP many times and got a different answer each time. They simply refuse to compensate me for their own mistake. It's the most horrible travel experience I've ever had!"

Pros: "Same as previous flight"
Cons: "Same as previous flight"

Cons: "Where to start. No soap to wash your hands in the WC. Air conditioning dripping water to a seat next to us. They run out of on food option we wanted. The flight to Lisbon was delayed. The plain was dirty. One of out seats the entertainment system did not work. We alerted the crew, they did not do anything to remediate these problems. Only bad experience of the trip. Portugal deserves a better airline than this one. Last the best of all, $90 dollars per bag we checked in, so we spent $360 dollars just to carry our luggage."

Cons: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."

Pros: "Very friendly personnel at gate."
Cons: "Arrogant crew. Hid in galley behind curtain for most of the flight. For several hours not even the offer of a cup of water! No possibility to charge electronics in economy class. Charge of $ 75.00 for first bag on an international flight?!? We're not talking about a budget airline, but THE airline of Portugal!"

Cons: "Selected to check my hand luggage due to full flight . No reason at all for this at all."

Pros: "Very easy to check in, flight was reasonably priced, and all was very good. My television didn't work, and my friend next to me, couldn't get hers to work. 3 different flight personnel tried to fix, reboot, and to no avail."

Cons: "Flight was delayed by over 5 hours"

Pros: "Good pilot and flight attendants"
Cons: "Delay caused my group of 12 to miss transfer to hotel so we are tired and hungry"

Pros: "On time, easy boarding"

Pros: "Seat comfort and entertainment."
Cons: "Kosher food was poor. They need a different supplier and better food for their business class customers."

Pros: "The food in Economy was way better than usual U.S. airline food. Ground staff in Newark were helpful in retrieving a book I left on the plane. Captain had the seat belt sign off early and turned it back on late in descent which allowed people to visit the restrooms. Video entertainment was good."
Cons: "Captain should have made more P.A. announcements during the coast in over Cape Cod to point out areas of interest"

Cons: "connecting flight but no entertainment, very cramped space"

Pros: "The crew is always professional and keeps you informed of what changes there are."

Pros: "Slept the entire way there. Comfy seats"

Cons: "I found it very frustrating that we were told at the ticket counter the boarding would begin at 11:15am for a 12:45pm flight time. I arrived at the airport over two hrs in advance and then had to run a significant distance through the airport and sweat and be unnecessarily anxious waiting on the customs line only to arrive at the gate at 11:20am, to have my bags checked for a second time and then be unable to get any food or coffee before a flight that did not begin boarding for another 40 minutes. I did and still do not see the need for that additional luggage/security check and then being held at the gate for almost an extra hour for seemingly no reason at all."

Pros: "Nothing"
Cons: "Flight was overbooked by over 20 people and even though we got the airport 2 hrs early to check in we were bumped from the flight. Next flight available was not for over 8 hrs later that day. Rude and not helpful employees. No gate announcement when flight was then delayed. Most American size carry one do not fit in overbooked head and was forced to gate check."

Pros: "Lucky, had a seat in the front row so had room for my knees. The crew, as always, fantastic. Polite, professional, sense of humor."

Pros: "The seats were comfortable, but could use a bit more padding for a long flight. The food was decent, and there was a good assortment of movies, music and TV shows."
Cons: "The crew seemed unhappy to be there."

Pros: "The seats were pretty comfortable and the crew was excellent."
Cons: "There was no entertainment and the food wasn't good."

Pros: "solid flight, efficient"
Cons: "staff kind of moody, not really smiley"

Cons: "Bag fees twice on connection flight"

Pros: "Best flight I have had in years. We were treated like customers, meals were excelent, boarding process was well managed, flight crew was pleasant, curteous, attentive, I could go on & on. Other airlines would do themselves and the rest of us a favor by following their process."
Cons: "Website was a bit difficult to navigate and online boarding passes didn't open on my tablet, but I was greeted at the check in keoisk and guide thru the process in a friendly way."

Pros: "The plane was really comfortable and clean with plenty of legroom, and the staff friendly."

Pros: "Food and attention"
Cons: "Nothing"

Pros: "None"
Cons: "It did not included luggage cost which means i had to pay additional cost. You SHOULD state it in booking pages (NOT LINK). If i knew it i would never use TAP. I found direct flight, cheaper. I want you to pay back."

Cons: "Seats were extremely uncomfortable"

Cons: "Worst flight experience ever."

Pros: "Atleast 2/3 movies free"
Cons: "That you have to pay for entertainment"

Pros: "How they gave me exit row seats and flifht crew was good"
Cons: "Your check in ticket counter workers in SEA airport.. there was a married couple who was very rude and because i could not get a "prepaid card" but had 25 for my bag the man said "well i guess you are not going" excuse me?! I paid over 200 for my ticket!! Luckily there was a nice polynesian young man who stepped in and helped right away. That couple made my experience HORRIBLE! I do want something done about that! I almost missed a very important event and they looked to be arguing with each other! They need to keep their personal stuff at home! I was so mad.however, the flight crew was awesome!"

Cons: "Delayed because of no crew members"

Pros: "Access to in flight entertainment."
Cons: "Air vent pressure was lacking Cramped quarters but it is expected in economy."

Pros: "Delays 2 hours"
Cons: "Refund"

Pros: "Good flight and good crew."

Pros: "Everything went by smoothly, no problems"

Pros: "My other passengers in First Class. Your crew was also very kind and well mannered."
Cons: "I spent over 150 for an upgrade for a red eye for a flight I already spent over 500. Your crew lacked attention in service and one specific crew member (male) woke me up twice due to the loudness of his voice. Disappointed in the quality for the amount spent."

Pros: "The staff was pleasant and helpful."
Cons: "The flight was late but that was at no fault to the airline."

Pros: "The seat itself was comfortable but the leg room for my taller companion was a bit tight."
Cons: "It was a 5 hour flight and on the outgoing flight not even a snack was offered. On the return flight a very small bag of spicy pretzel bits was offered. When I went to get on the return flight I had a small sling purse, a small yarn bag (both hung on the same arm) and a bag of food for the lunch they wouldn't serve me. I was told I couldn't get on the flight with 3 bags, even though all 3 would fit under the seat. The free entertainment contained a grey box over part of the image reminding I could pay for more. Was only given a tiny glass of soda, I remember when they would give a can. I will consider another airline in the future."

Pros: "The captain kept us informed, the flight attendants were simply amazing, going above and beyond to ensure the best flight possible."
Cons: "The plane was delayed twice. The crew members at the terminal did nothing to explain why. I do know that in their world things like this happen, but in the customer's world, things like this can really mess up someone's day, so simple periodic updates as well as one genuine apology for the inconvenience would have made things a whole lot better."

Pros: "The flight crew was great on both of my flights!!"
Cons: "I could not get the entertainment to work on either flight :-("

Pros: "Easy flight"

Pros: "The slim seats are nice, but lack the wired head rests!"
Cons: "The overhead lights were SO bright that they were nearly blinding. Also, I was sitting behind the wing so it was so loud! Guess there's not much to be done about that on a small plane."

Cons: "Late, deplane, staff was unhelpful"

Pros: "Quick boarding"

Pros: "I am 5 foot 6 and my knees hit the seats in front of me. Seat did not recline. Sucked."

Cons: "Delay"

Pros: "The crew was very accommodating."
Cons: "I was seated in the economy section. It was quite uncomfortable for a four hour flight. I'm 5'9" and didn't have enough space to stretch in the 737. I felt bad for the middle seat section because there was no room at all. I had an aisle seat and still didn't have enough room the stretch. There was no food or snacks served but the crew did offer free drinks: oj, tea, water, or soda. if you can upgrade to economy plus it's definitely worth it. Spend the money for it. You will have more leg room for sure."

Cons: "One of two people bumped. I missed a ceremony with my father at the Naval Base due to the delay. We are both military and have had limited time together over the last two years. The $200 voucher does not cover the missed time I had planned with my family."

Cons: "It was cancelled morons."

Pros: "The flight at 7:10 am was delayed due to computer troubles. I had to be re routed because I was going to miss my connection flight in San Fran. I was able to be added to a Delta Flight direct to Philly at 11:45 am."

Cons: "Boarding was a nightmare. Minimal customer service."

Pros: "Sleep"
Cons: "Rude lady serving and no tv options"

Pros: "Beverage service"
Cons: "The seats were so narrow and uncomfortable that it was impossible to enjoy the flight"

Pros: "Efficiency"
Cons: "Turbulence!"

Pros: "Being appeased lead to over a two hour delay. That lead to me miss my connecting flight & missing work later on that day."

Pros: "The flight attendant didn't address that someone else was in my seat when I got on the plane. I specifically picked two seats next to each other because the person I was traveling with has anxiety while flying. If other passengers hadn't willingly changed their seats then we wouldn't have sat together. I told the flight attendant and she dismissed me entirely. Also they packed is all in even though the exit row seats were completely filled. I think they should've just allowed some to have those seats for the comfort of the rest of us"

Cons: "It was very cramped. The chair barely reclined and it was very tight."

Cons: "There was so little space between our seat and the one in front of us that my boyfriend and I got no sleep on the red-eye flight. And I'm quite small!"

Cons: "Delayed, Late in landing, bad seats"

Cons: "The flight was overbooked. The attendants kept trying to offer gift vouchers."

Pros: "I got to my place of destination in one piece."
Cons: "The customer service lady a check-in was very rude and had a bad attitude. She made me put my bag into the box thingy to see if it would fit on the plane. It was the exact same bag and type of plane being used but she made me put the bag in and out of this box and rearrange items only to have the bag taken from me at the gate. All bags of ALL passengers were taken at the gate. This unnecessary attitude of hers, making me lift and rearrange this bag in and out of the box to see if it fit caused strain on my muscles and lower pelvic region as I am 7 months pregnant! I was literally limping through the halls to get to/thru security and to my gate. Not to mention the frustration caused!!! The lady flight attendant on the plane was not able to help me setup my wifi and just shrugged her shoulders at me when I couldn't figure it out and pretty much said "oh well, guess you can't download it""

Pros: "The flight attendants were above and beyond. Both of them were very friendly and engaging. If all employees were on the same level as these two flight attendants everybody would enjoy their flying experience better. They are the type of employees that bring customers back."

Pros: "Check in was great. Crew was outstanding."
Cons: "Can't really complain about this flight. Was all around pretty good."

Pros: "Nothing"
Cons: "I have handicape son and they didnt give seat together."

Pros: "I like the fact that they were on time for once."
Cons: "The entertainment sucked"

Cons: "Two flights both of which had long delays that were not weather or passenger related. Plane had sardine can seating."

Pros: "The crew was great and friendly."
Cons: "Not a lot of leg room and the guy next to me infiltrated mine as well."

Pros: "Nothing"
Cons: "That my flight was at 5:15am so I got there around 3am and no ONE WAS THERE TO HELP !! It took forever !!"

Pros: "The crew"

Pros: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."
Cons: "Everything this was one of the worse companies that I have ever delt with. Both in and out of travel. Customer service was completely rude and inconsiderate and the "supervisor" that hung up on out phone calls 3 times was completely disrespectful with our issue. I will never be traveling with this company again."

Pros: "Cheap and non stop, free chargers"
Cons: "Allowed people to put personal items and carry ons in overhead bins which forced some to check bags. Internet option is useless without Hulu, Netflix support."

Pros: "I arrived safely."
Cons: "It took forever to board, was completely booked. No snacks, no entertainment, jampacked plane with no leg room. The wi-fi was not working."

Pros: "I liked that it was a plane that flew me to my destination."
Cons: "The seating was tighter than I could handle. I'm a 6'1 175 lb male and I felt like my knees were going to pop out the other end of the seat. Like sure you try and maximize profits with a ton of rows, but you're going to lose customers like me do to the lack of space."

Cons: "I actually threw up on the plane is was so bad."

Pros: "When it was over."
Cons: "Everything."

Pros: "staff"
Cons: "ran out of room for carry-on too fast - full by 2nd main group boarding"

Pros: "Staff very patient."
Cons: "Computer issue with three recounting of passengers. Missed connecting flight."