Daily cleaning, installation of cabin HEPA filters on flights from Washington to New Orleans
Alaska Airlines and Qatar Airways have all waived their change and cancellation fees on flights from Washington to New Orleans. Confirm policies on booking site.
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Scores according to KAYAK customer reviews
Pros: "Alaska consistently provides an organized pleasant flying experience."
Cons: "One of the flight crew today was a bit on the grumpy side and made several negative comments about Alaska and about customers. Totally not typical for Alaska. Also - In Seattle had to load onto a bus and drive out to the plane.... another layer to a journey. They were well organized BUT"
Pros: "Crew was amazing."
Cons: "Internet issues through most of the flight."
Pros: "Alaska consistently provides a positive flying experience. They truly have a culture of positiveness and customer service."
Pros: "Smooth, comfortable flight that was a bit ahead of schedule!"
Cons: "The flight was severely delayed due to inadequate staffing"
Pros: "People were friendly and super helpful."
Pros: "Quick boarding and deboarding, comfortable seats."
Pros: "They gave me a premium class seat which was not expected or requested! Was super!"
Pros: "I felt the trip was good."
Cons: "Still haven't left and communication is poor"
Cons: "Boarding via bus to plane. Delays due to mechanical issues at both departure and arrival. Staying on the plane while maintenance is performed. No complimentary snacks or drinks after losing value on ticket price."
Pros: "Upgraded to first class. Ample legroom would be an understatement. Great staff, great service and very good food. Almost needed an operating manual for my “Lazy Boy recliner”!"
Pros: "We really liked our trip with Alaska Airlines, they offered free WiFi on board and free entertainment, flight attendants were super nice"
Cons: "Food is not so great as in most of airlines but at least they had vegan box"
Pros: "Flew into New Orleans even though tropical storm was approaching nearby"
Cons: "Gate change without notification to me by email"
Cons: "40 mins late, really had to run to make the connection."
Pros: "New plane from merger with virgin America. Best domestic first class I’ve been in. SFO to MSY nonstop. No delays. Early. Even the food was good."
Cons: "Nothing to mention."
Pros: "The flight attendant was great! During the safety instructions, it was like he was dancing :)"
Cons: "I put my bad on the flight side cart and when I got off he flight it wasn’t there. It wound up with the checked bags. Thankfully one of the flight attendants was able to track it down for me."
Pros: "Interactive screen! Able to text passengers on flight and order food and drinks from your seat."
Pros: "We made it to the destination safely."
Cons: "1- Crew was late. 2- Crew wasn't friendly. 3- Beer, water & wine were the only beverages served. 4- No food or snacks 5- Arrived 44 min. late."
Pros: "Alaska air provided great service- comfortable plane!"
Pros: "I really appreciated the Alaska Airline’s efforts to make up time after a delay on the schedule and ensuring passengers made their connecting flights. I was very impressed by the assistance provided, as well as the professionalism of the flight attendant who helped a passenger who fainted in the aisle. Well done"
Cons: "Delay in schedule"
Pros: "First time on Alaska. Great experience."
Pros: "The attendants are great."
Pros: "Personal touch"
Cons: "Seating is Cramped"
Pros: "Drinks were complimentary once the flight finally got underway. The staff were lovely despite being exhausted and frustrated."
Cons: "The flight was turned back due to an officer’s medical concern. The individual was standing in the gangway laughing and looking healthy while the passengers had to debark the plane and wait for 2 more hours before resuming the flight to Hawaii. When we arrived the majority of shops were closed; it was 7 hours late. Alaska offered a $200 voucher to make up for this."
Cons: "didnt like the hour delay, but what can you do"
Pros: "Quick flight and comfortable seats."
Cons: "The chicken salad sandwich was okay."
Cons: "Both of the two flights in two days were delayed to the point that I missed my next flight. Third times a charm"
Cons: "My flight was changed by Alaskan air. Flight was good, just wish I could have left at the time I originally planned."
Pros: "I flew from Seattle to New Orleans and everything was smooth and easy. The crew was friendly and we arrived fairly early."
Pros: "This flight did not exist - I ended up with a flight from Bellingham to Seattle, but they cancelled that and I ended up having to catch a bus at 4 am to Seattle to catch my flight to Indianapolis. Now I have to track down how to get reimbursed for the bus ticket, which is not easy for me."
Pros: "On time leaving and early into SeaTac"
Cons: "Its a short flight. The prop aircraft are not very comfortable or quiet, but they are reliable"
Pros: "Love the crew service"
Cons: "My plane was delayed"
Pros: "On time, courteous crew."
Cons: "First class was full. Paid to upgrade for what is referred to as Premier class I believe. Was in row 6 seat D. Crammed against the wall. Seats seemed abnormally tiny. Before even boarding the flight, the smell of the lavatory wafted strongly through the jet way. It only got worse from there. From the time we took off to the time we landed, the plane was absolutely saturated in an overwhelming pungent putrid smell, that one could only expect was from the lavatories. That aside, I personally don't understand what constitutes Premier class, or premium-class whichever the case may be. Anyhow, my experiences with Alaska have generally been positive, but this flight however was an absolute disappointment in a number of ways. To be clear, the crew was courteous and professional. I guess it's just been awhile since I have flown in the teeny tiny seats that I guess are considered standard."
Pros: "2 hours late"
Pros: "All else normal"
Cons: "Delays out of bellingham due to ground crew not staffed to fuel our plane."
Pros: "Poor experience"
Cons: "Flight cancelled at the last minute."
Pros: "TWO beverage trips -- how could I not be happy?"
Pros: "Friendly and competent."
Cons: "The website wouldn't complete online check in so I arrived early (0415 for a 0600 flight). The kiosks were mobbed and several were not functioning. Only one poor staff member was there to assist literally hundreds of irate passengers. The line for check in at the desk with live assistants was also several hundred people long. I finally got my boarding pass and bag tags at 0517. Then the bag drop off was broken. One poor staff member with an I pad was trying to scan all the checked luggage. I was directed to leave my bags against a wall and hope that they would make my final destination. Obviously people were anticipating not having luggage at their destinations and were opening bags to remove a few items of clothing. I finally got to the tsa check point at 0533 and begged my way to the head of the line (thank god for global entry and tsa precheck! And a thank you to all the people at lax that let me jump the queue) The flight itself was lovely. I slept until landing. Alaska airlines, please hire more staff."
Pros: "Friendly, welcoming staff. On time. Nice new terminal at Bellingham. Check-in staff found me a better seat for the Seattle to San Francisco leg of my journey without me asking for it. Great initiative!"
Cons: "Cramped seats. $25 baggage fee."
Pros: "Although Economy, the seats had more room than other Economy seats on other airlines. The crew was friendly and the plane was on schedule."
Pros: "Great flight attendants!"
Cons: "In coach and very little space. Just like all the other airlines."
Pros: "The crew was courteous and professional."
Pros: "The weather in Reno. I didn't however make it to Seattle."
Cons: "I did not like the fact that I arrived at the airport at 11:15 AM for a noon flight and by the time I got to the front of the line was told that 11:20 AM was the cut off time for that flight. I do not like the fact that the ticket agent Was quite rude and uncaring and unhelpful. The Epitome of poor customer service for a terrible policy. she almost seemed to gloat over the fact that she could not or would not help me join my family for a dinner in Seattle."
Pros: "the service and on time"
Pros: "The turbulence was TERRIBLE due to the weather and the pilots did an amazing job at handling it and getting us there safely. The crew also gave my friend a voucher for towards a future flight when she offered an extra pair of her son's pants to a family whose son threw up after the bumpy flight. Thanks so much!"
Cons: "Slat Lake is not good for mobility challenged people."
Pros: "Crew was great"
Cons: "We had to go back to the gate to correct an interior light problem."
Pros: "Seats too small"
Cons: "Crappie entertainment. Never figured out how to login on phone,"
Pros: "Seat was okay, and the crew were good. Boarding was quick probably because not many passengers on flight."
Cons: "Nothing really. Flight was quick."
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "Predictably late."
Cons: "Be on time."
Pros: "Nothing to like when 1. you are arriving at your destination after 24 hours plus delays. 2. you paid Comfort+ class (not cheap) and are constantly pushed back in the Main Cabin."
Cons: "Actual flights flying on time. What a mess!"
Pros: "Comfortable seats"
Cons: "In flight movies would be nice . Tight seats for 6.3 huy"
Pros: "The crew was amazing"
Cons: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Pros: "Food and drinks were great"
Cons: "Would have liked being able to select a window seat."
Pros: "Great service"
Cons: "Stuck at landing. For over 20+ minutes"
Cons: "CheezIts were too salty. We had to sit on NO tarmac for over 10 minutes because a plane was stuck at our gate...several other gates empty - what's up?"
Pros: "The crew was attentive."
Cons: "Games on the tv were okay. Tetris would be a nice addition."
Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"
Pros: "Free WiFi"
Cons: "Dirty bathroom on the plane."
Pros: "Great crew"
Cons: "Wi-Fi not working or hard to get to work. Flight was delayed by an hour and service was very rushed."
Cons: "No food or drinks"
Pros: "Excellent attendants. Smooth boarding and on time flight."
Pros: "The crew! You have great people working for you on these routes."
Cons: "This was an easy flight. Nothing bad."
Pros: "Being able to watch videos."
Cons: "Flew with 5 family members. None of us were seated together. And we have 3 young teen girls. Flight overbooked."
Pros: "Good service and on time."
Pros: "Nice plane. Efficient crew"
Cons: "Not their fault but they were delayed 4 hours. At least they texted updates fairly frequently but I can’t give a 5-Star review because of the huge delay"
Pros: "My seat was randomly the exit row, so more leg room and pilots made great time"
Cons: "Left 20 minutes late because of travel agents"
Pros: "Great staff, plenty of room, efficient snack and drink delivery, effluent boarding"
Pros: "Easy transition through customs."
Pros: "Entertainment on first flight"
Cons: "Food, no smoking at Minneapolis airport"
Pros: "Crew was kind and helpful. Snacks were great!"
Pros: "The service was impeccable as always"
Pros: "The outbound crew was terrific. The flight itself was fine. We even arrived early."
Cons: "Upon deplaning in Cancun, ALL passengers are put on a bus and driven far away from the terminals to an arrivals area. Those of us with connecting flights are royally f*cked at that point, especially if your connection is short, as mine was. The so-called shuttle to the departure terminals, which are entire kilometers away, was to arrive in like half an hour. HALF AN HOUR. Who has this time to spare?? The alternative to the shuttle is paying a taxi that charges a hefty fare--and God help you if you don't have cash. The departures terminal was swamped and only thru begging assistance and line cuts did I make my connection...and then only by the skin of my teeth. It was a complete nightmare."
Pros: "nice people"
Cons: "need more food and drinks"
Pros: "That i survived"
Cons: "Cramped no entertainment cofée was nasty"
Pros: "Really helpful staff, clean plane, attentive and easy boardiing"
Cons: "The check in was a bit confusing at the airport."
Cons: "Paid first class. Got served after people in coach."
Pros: "Delta is the best airline by far."
Cons: "My bag did not make the connection even though there was almost 4 hours layover... :("
Pros: "New aircraft A320"
Cons: "Flight was delayed nearly 2 hours without any compensation to the passengers. I frequently fly jet blue and whenever they are that delayed not weather related the staff frequently gives the passengers a complimentary cocktail. Also your boarding process makes little sepnse to me why board from the front of the plane more sensible to board back to front"
Cons: "Was not a wheelchair waiting for Wallace."
Pros: "The gate person was very accommodating"
Cons: "It was over 2hrs late due to mechanical problems. Seems to be the norm."
Pros: "It wasn’t bad or good."
Pros: "On Time"
Cons: "Long delay due to maintenance of oxygen masks issue. Why hadn't this been taken care of with preventive maintenance?"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Cons: "Seating was tight"
Pros: "The crew was great, boarding and exit went smoothly."
Cons: "Seats are tight, not very roomy, I'm 6' tall and my knees were in the seat in front of me. The delta studio entertainment app didn't work, couldn't use the internet at all."
Pros: "They ran out of food on the plane"
Pros: "Personnel and crew handled the problem in a professional manner doing everything in their power to make the best of a bad situation. Another plane was provided within a reasonable time frame."
Cons: "Four hour delay. Boarded and then being told after 40 minutes that the problem was not fixable."
Cons: "No space."
Pros: "The crew & my seat"
Cons: "The movie offerings & the snack offerings."
Cons: "They claim to be cleaning these planes but I find that hard to believe when there is Gum on the window sill. We were also delayed quite a bit in the boarding process. Also I would imagine that during Covid-19 these companies would do a better job of not overbooking flights but all of my flights with American this past weekend were overbooked. Which delayed us even longer as they searched for volunteers to adjust their flights. In today's age of technology the idea that they are still overbooking planes makes no sense to me in the slightest. I will be walking, driving or taking a boat before I fly American Airlines again."
Cons: "Bumped from first class to coach."
Pros: "Crew was very nice."
Pros: "Boarding crew in Spokane was friendly and very efficient."
Cons: "There were no snacks - they told us they “ran out” on the previous flight and hadn’t refilled yet."
Cons: "The salad was included two unmentioned items that were unwelcome: bleu cheese and pasta."
Cons: "The aadvantage app kept crashing so we couldnt watch movies during our overall 8+ hrs travel, on both legs"
Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."
Pros: "Crew was great. Flight delayed due to lavatory door not closing. Then+0, 20 minutes of papaerwork. Followed by no one able to operate bridge when landed for 20 minutes."
Pros: "Food was ok and flight was early."
Cons: "Boarding was a mess and had to take a bus in frigid temps. Plane was from the 80s not entertainment unit and everything feeling old and rickety"
Pros: "Food was great! Service was excellent."
Cons: "It was a long flight. I personally do not like to use washrooms on a plane but with all those hours you just have to. That's not their fault....it is me But they made your flight to be the best that can be"
Cons: "Paid for upgraded seat with complimentary drinks that I still got charged for."
Cons: "They lost and cant track my baggage. Very poor customer service."
Pros: "It was a quick flight! The crew was nice & the landing went smothly!"
Cons: "It was a full plane!"
Cons: "How does a ground crew not know a plane is coming in late. How is there no one here for baggage. It's a joke."
Cons: "inadequate ventilation"
Pros: "Everyone had to relocate to 3 different gates which was a bit annoying. Because I was tired i was not as patient as I normally am but was finally glad that we boarded and was on my way back home."
Pros: "LOVED the spacious leg room on that aircraft!"
Cons: "The lady beside me and everyone else listened to her audio book."
Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."
Pros: "Nice people"
Pros: "Seats were nice, service came pretty quickly considering the size of the plane, boarding went reasonably quick"
Cons: "Started boarding and didn't announce another delay till we're on the aircraft, sitting in the gate for an hour and a half. My audio jack was broken and regardless, it will still trying to charge me for everything even though i was force to be squashed between two people who are also frustrated about sitting doing nothing."
Pros: "On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time."
Cons: "The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia."
Pros: "Courteous professional staff!"
Cons: "I couldn't imagine a smaller space for traveling - rediculously small!"
Pros: "Attendants are always friendly; always a peaceful travel event"
Pros: "Travel time"
Cons: "No snacks on flight. The charging stations come in between legs space and very uncomfortable they got to be re adjusted. Make sure these are taken care in upcoming flights."
Pros: "it was a bit bumpy all the way to NOLA, but we still got drinks and snacks, and flight attendants were very nice"
Cons: "there was screens but no movies or anything"
Pros: "Very hard landing."
Cons: "Your pretzels are terrible"
Pros: "Cheap fare"
Cons: "American advertised free TV and movies streamed to your device via a card placed in the seatback pocket and in the flight attendant's announcement. Although the card stated, "This Flight. Free Entertainment..." I was informed that there was, in fact, no such feature."
Pros: "Cabin was clean. Flight attendants were courteous."
Cons: "Their snacks were merely a cookie which was okay, but not what I would have wanted."
Cons: "Middle seat and one of the last ones on. Enough said"
Pros: "Staff was good"
Cons: "I thought we would fly British airways no American airline. Personal tv did not work"
Pros: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "The crew was awesome. We were early arriving. More leg room this flight and I loved the in-flight entertainment games. Also charged area was good for phones. Didn't like having to pay for Wi-Fi onboard."
Cons: "I had a 6 hour layover in London but the American Airlines still couldn't get my bags from terminal 5 to terminal 3 and i flew into Miami without my bags! Thank you for making my life harder!"
Pros: "I made it safely to my destinations and in a timely manner."
Cons: "The lack of space to breathe. Being herded like cattle to our seats. The fact that in flight service BARELY made it to the back of the plane before we landed."
Pros: "The entertainment system. It was awesome. The crew was friendly."
Cons: "Nothing notable."
Pros: "Pilot was very communicative, which was great but plane was 1 hour late and we had a mechanical problem while taxing, pilots fixed it while still on the ground. Not their fault those planes are 35 years old, come on!"
Cons: "Stop flying MD80's, please! 35 year old planes!"
Pros: "Entertainment system"
Cons: "Food was awful"
Pros: "When I arrived in Orlando, Luis Camacho assisted me the entire time and was incredibly helpful. He was able to get me on a flight to Chicago from Orlando without having to get on a bus."
Cons: "The captain of flight LA 2514 deciding he was just done flying."
Cons: "The food was awful. Fish was rubbery and smelled bad, eggs were a gloppy mess, everything was too salty."
Pros: "Cheap. Easy. Got me to my destination"
Cons: "The only downfall of the flight was the seating. Having to pay extra for an emergency exit row to get more leg room isn't good practice."
Pros: "The flight assistants were nice"
Cons: "The entire flight from Miami to New Orleans, the ac felt like the heater was on. I was sweating and felt nasty."
Pros: "Easy to navigate site. Was given Pre-check on one leg, which was nice."
Cons: "Had to purchase a seat on one leg, resulting in an extra $12. That was a surprise."
Pros: "Captain and crew were capable and friendly."
Pros: "I loved the price more than anything else. All the staff were friendly and professional. Every flight was on time with no delays."
Pros: "they cancelled the flight and they did not say anything, then the crew in the airport were very rude with everyone."
Cons: "seats were very uncomfortable"
Pros: "I like the seat is comfortable, I have enough legroom everywhere (by every seats)."
Cons: "I didn't like the snack what I get."
Pros: "I sat in seat 2A. Excellent food and service. Flight was smooth."
Pros: "Boarding and disembarking were very smooth and the crew was very nice."
Pros: "Short, sweet, uneventful"
Pros: "What mede this trip so poor was that the agent at the desk informed me that as I was boarding the plane my carry on suitcase had to be checked due to limited space in the overhead bins. This is the same carry on that I have stored in overheads on literally over 100 flights including a United flight 4 days earlier. I was the approximately the fith passenger to board in group 3 and after I let her check my bag I walked on to the plane to see not only was it only one quarter full of passengers, most of the overhead bins were completely empty. So I had to go to baggage claim to get my checked bag after we landed which took almost 40 minutes. Very frustrating!"
Cons: "See above!"
Pros: "It was a good flight- friendly staff and crew."
Pros: "Crew was efficient and personable."
Cons: "Two and a half hour delay leaving EWR because aircraft was late from prior destination. UAL said FAA limited flights coming in due to weather. Although scattered light rain, no seemingly unusual weather at EWR. No special reward once on the flight to make up for that delay (I.e. still charged for snacks and alcoholic drinks). Delay was very frustrating. Also, not a fan of selections on United WiFi entertainment - very limited."
Cons: "No flight"
Cons: "United on-board Wi-Fi wasn't available on this plane for this flight. 2.5 hours wasted..."
Pros: "No issues at all on this leg of the flight."
Cons: "wish plane had phone chargers on board"
Cons: "Couldn’t finish check in process without checking a bag"
Pros: "WiFi and entertainment on board the aircraft"
Cons: "All goof"
Pros: "Quick and uneventful flight."
Cons: "My reading light didn't work."
Pros: "Everything went well"
Cons: "I loved everything"
Cons: "Seat was way too small"
Pros: "I was able to change my seat since mine was all the way in the back. very happy about that."
Pros: "Your new plane was really nice. Finally enough leg room! Flight was on time, landed great, and service on the plan was great too."
Pros: "Pilot was very communicative and reponsive to our needs.,"
Cons: "Flight attendant was very irritable and rude. Screaming baby on most of the flight. There was no attempt to help by flight attendants. Plane warm."
Cons: "Super uncomfortable seats"
Pros: "Very nice employees. The trip was good. Unfortunately, the plane was delayed for a fueling off load for 45 minutes but it all worked out just fine."
Pros: "Very late - no communication from gate agents."
Pros: "Besides being tired and walking what felt like 3 miles to new gate I have not issues to report."
Cons: "I chose to fly Southwest on the way back and for less money I received better service. If you find a reasonably priced flight you don't have to worry about paying extra for baggage or stomach during the flight. On the flight home, I realized that they have bigger seats, your bags ( 1 personal, 1 carry-on, and 2 checked bags) are "free" and they give you a little snack to hold you for maybe and hour. Overall I prefer Southwest because of all the benefits you get while flying with them but it doesn't mean I will never fly United again."
Pros: "The surprising extra legroom from economy seats."
Pros: "Crew was very pleasant & helping. There was a gentlemen I sat beside with a service dog the size of a horse! He (diesel) was a gentle giant. The crew were dog lovers so they took care of diesel like he was a rock star!"
Cons: "No entertainment"
Pros: "Flight crew were very helpful."
Cons: "too many people on flights."
Pros: "Pilot communicated everything"
Cons: "Late takeoff"
Cons: "Very uncomfortable seating!"
Pros: "On time. Comfortable"
Cons: "The plane being overbooked, having to check my carry on bag. Making me late to my event having to wait at the carousel."
Pros: "Wish all the major airlines would have more flight options from ORD and MSY, but all went well"
Cons: "Fast and painless"
Cons: "After I booked my round trip flight to Denver from New Orleans I discovered that my mom had surgery to remove her breast cancer on the day I was originally supposed to depart. I called to see if there was anything I could do to change my flight to the next day and received no help what so ever. They said it would cost $200 just from the start. I couldn't afford that, so I just bought a cheaper one way ticket for the next day, not knowing that if I didn't catch my first flight that my return flight would also be cancelled. When I called to see if I still had my return flight I was told no and one again told it would cost $200 to do anything about it. So in the end, I'm stuck in Denver and bought a round trip ticket for absolutely no reason."
Pros: "In flight entertainment was great until the network stoped working 2/3 of the way there."
Cons: "We landed almost 40 min early, but was not allowed to get off because we had to wait our turn. So we just sat there with with nothing to do."
Pros: "Timely Clean"
Cons: "Too much carry-on luggage slow loading and exiting of the airplane"
Pros: "couldn't access wifi. crowded cabin. passengers being loud/obtrusive. long delay for takeoff."
Pros: "Excellent service!"
Cons: "The wi fi should be free of charge"
Pros: "Flight was fast. Got there early"
Cons: "Didn't know that you needed the united app for in-flight entertainment."
Cons: "No usb hookup. No food"
Pros: "On time and direct"
Cons: "Same comment as above"
Pros: "The flight crew was nice and there was no problem with the actual flight. The issue was with the United employees at the check in area."
Cons: "The employees at IAD were grumpy and put off by helping us passengers. The kiosk lines were full so after having waited for a while I went to the actual counter since there we no people in line and the agent chased em back to the kiosk. I felt that that was a very poor reflect of customer service. I expect more from United."
Pros: "The people at the gate and on the plane were nice. But I flew United Airlines not Lufthansa."
Cons: "Really sad that you have to pay extra money to watch the monitors on the back of the headrest for a 2.5 trip. That's crappy. And then there is a point when you're out of the Directv Range. We're paying more for flights and then they have flight waitresses trying to monetize the time you're in the air. And when I was checking in in Berlin this guy was asking me a ton of questions, but didn't ask the next 5 people any questions. When I stared at him he started asking others questions. It's really none of your business why I'm going somewhere or what I'm doing. These terrorist attacks are giving people authority they have no business having."
Pros: "The United Airline staff was very helpful. Our evening flight from another airline was cancelled and we booked the next available United flight departing early the following morning. Recommendations from the staff made our unplanned stay much more comfortable. It was greatly appreciated."
Pros: "Left promptly on schedule and arrived on time."
Cons: "Crew cordial but not friendly. Refreshments: I asked for water...flight attendant never asked if I wanted ice and she gave me room temperature water........"
Pros: "Very smooth flight and good seat"
Cons: "Still not in New Orleans"
Pros: "Stewardesses were new hires, but still decent with their service."
Cons: "Flight left an hour late with no clear explanatiom, making it really difficult to get home at the time of arrival."
Pros: "They were friendly no matter where you were seated. Always had smiles"
Cons: "All was good. No dislikes"
Pros: "The flight attendant was cheerful."
Cons: "Logistics. Please figure out how to board a plane on time and have a gate available upon arrival. Neither of these happened for this flight."
Pros: "Love the customer service and friendly staff"
Pros: "Free snacks and we arrived 30 mind early"
Pros: "Plane interior was bright and new."
Cons: "Baggage retrieval. Chairs don't recline."
Pros: "Family emergency caused us to stay 4 more days -"
Cons: "No credit offered"
Pros: "Timely as expected"
Pros: "Arriving early"
Cons: "Having to pay for basics"
Pros: "Reclining seat"
Cons: "Not having a seat in front to stretch legs out."
Pros: "Love frontier plan ahead for backage read the fine print"
Cons: "No complimentary food or beverage service"
Pros: "Cheap, kind of"
Cons: "No food, no water, no recline, no relax, no hospitality"
Cons: "MY LUGGAGE WAS LOST!!!"
Cons: "Unexpected fees on carry ons, should be more clear about charges. Tiny trays couldn't for my snack and drinks even. Won't fly with frontier again"
Cons: "Should have flown Virgin America."
Pros: "Safety instructions worth the funny copy was great."
Pros: "Simple and comfortable"
Pros: "Crew was friendly."
Cons: "No snacks, no coffee, no soda."
Cons: "Uncomfortable and everything was delayed. Overall terrible"
Pros: "I got home safely"
Cons: "Both flights were over an hour and a half late. The seat designer should be arrested! Drinks and snacks were beyond "overpriced"!!"
Cons: "The plane departed 45 minutes behind schedule. When we arrived, 20 people or so did not receive their luggage. Frontier representatives were nowhere to be found. Finally someone came and herded us upstairs, gave us no information about our luggage, and had us form a line to file a claim. Frontier staff was utterly unapologetic and had no sense of urgency. I still don't know where my bag is. The plane was supposed to land at 12:45, and I left the airport at 3:30 and missed an important work meeting."
Pros: "Quick boarding"
Cons: "Paying for carry on luggage."
Cons: "Carry on fee?!?! WTF!!!"
Pros: "The staff and pilots were great!"
Cons: "The seat I spent extra for."
Cons: "Unexpected fees"
Pros: "stewardess was excellent/funny"
Cons: "too cramped. to get additional legroom it is more money."
Pros: "What is to like?"
Pros: "The staff was kindly and it moved swiftly."
Cons: "Hour late,"
Pros: "The airline niceled and dimes you to death. My luggage charges were almost as much as the airfare. I will never ever fly Frontier again. The trip sucked!"
Cons: "O couldn't take the flight because the cost of my luggage exceeded the costed my fight & was not allowed to cancel for refund of any kind."
Cons: "Showed up a day late. Oops!!!"
Cons: "Really uncomfortable chairs that don't recline, no drink service included."
Pros: "Flight landed early"
Cons: "Seating a bit uncomfortable"
Cons: "6/11/2016- stuck on Tarmac for no reason for over an hour. Missed last shuttle to Boulder due to waiting on luggage at baggage claim for another 2 hrs. Unacceptable!!!"
Cons: "Delayed forced me to rebook with different carrier last minute"
Cons: "the pilot almost crashed the plane"
Cons: "Staff is rude, not considerate at all"
Pros: "everything was great"
Pros: "The flight attending Andrew was very rude. Rude to me and many others. I felt it was the worst experience ive had on a flight, i fly often."
Cons: "Should at least offer water(for free) to passengers"
Cons: "Hit a bird and had to return to the airport."
Cons: "See above"
Pros: "All was good!"
Pros: "Getting off the plane."
Cons: "Everything else."
Cons: "They charged me for my carry on at the gate!"
Pros: "Great fare.awesome staff.had to wait to load bags.but will fly again"
Cons: "Bad service, expensive everything"
Airlines flying from Washington to New Orleans have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington to New Orleans
Masks required on board, masks provided on flights from Washington to New Orleans
Social distancing seating
Middle seats unavailable to book on flights from Washington to New Orleans
Testing for antibodies, testing for symptoms for flights from Washington to New Orleans
Waiving of change fees. Search flexible flights from Washington to New Orleans