Daily cleaning, installation of cabin HEPA filters on flights from Washington to North Dakota
|August||Best time to beat the crowds with an average 6% drop in price.|
|December||Most popular time to fly with an average 18% increase in price.|
Average price round-trip
|$463||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "The snacks"
Cons: "There was one flight attendant who was very rude."
Cons: "Slat Lake is not good for mobility challenged people."
Pros: "Crew was awesome! Service was quick!"
Cons: "One flight the plane was quite warm and the air overhead was blowing warm air.. didn’t cool down until we were preparing to land and then it blew warm air out again.."
Pros: "Smooth flying!"
Cons: "Better & more snacks.....no ice?"
Pros: "Seats too small"
Cons: "Crappie entertainment. Never figured out how to login on phone,"
Cons: "Flight into Seattle delayed, flight out of Seattle to Minneapolis delayed flights out of Minneapolis to Bismarck delayed. Ran from gate F to gate c24 arrived at 10:23 p.m. Slight to the park at 10:25 p.m. and they closed the door on me as I was running up there. Ran across the entire terminal to get there and they would not let me on. Last Flight of the night to Bismarck. Missed my uncle's 90th birthday party. Would not give me food voucher. Delta gate agent told me she would lose her job if she did not close the doors 8 minutes prior. However the Minneapolis flight waited for 15 minutes for people to board that plane. How does that compute? Why would they not wait 3 minutes for me rather than pay the money to put me up in a hotel?"
Pros: "Crew is always friendly"
Cons: "Aircraft broke, had to route me to an additional three stops just to get me home and through the night. Also, still unsure of where my checked baggage is."
Pros: "On time"
Cons: "Flight attendants not friendly"
Pros: "Nothing to like when 1. you are arriving at your destination after 24 hours plus delays. 2. you paid Comfort+ class (not cheap) and are constantly pushed back in the Main Cabin."
Cons: "Actual flights flying on time. What a mess!"
Pros: "Awesome crew!"
Pros: "The crews were very fast and efficient. The Dinner was good but the breakfast was very basic."
Cons: "The seat was so crammy and disgustingly uncomfortable"
Pros: "Atlanta airport was busy and we circled for 30+ minutes, which nearly caused us to miss a connecting flight (customs and all). The Delta pilot was good at communicating with the passengers though."
Pros: "Crew was the best I have had in 2019 on Delta, the only good crew."
Cons: "Everything at the Atlanta Airport. From the airport and staff itself to those working for Delta Airlines. It has been so bad, that I am thinking of flying with American Airlines again and avoiding the Atlanta Airport all together. Absolutely the worst airport in the country, Delta not much better"
Pros: "United Airlines culturally has a very big issue. The crews are not friendly and the seating is awful."
Pros: "The crew was amazing"
Cons: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"
Pros: "Nice new seats"
Cons: "Was too warm inside the plane. Boarding address was mobbed and not very well managed"
Pros: "Free WiFi"
Cons: "Dirty bathroom on the plane."
Pros: "On the fight back I had enough space; good service; fine food. Great trip. On the way to Amsterdam, I sat next to a very overweight woman and her body hung over my seat. I couldn't move around enough and I ended up with a trigger point problem which immobilized me for 3 days and kept me from sleeping at night. It was very disappointing, since this was a family visit trip."
Cons: "See above!"
Cons: "Put me on an Aeromexico plane without a seat. When I went to get seat assignments she gave me very last seat with a “window” she said. There was no window. I was absolutely closterphobic"
Cons: "Nothing worked. Charging station. Tv. They charge for everything. Customer service is poor. I get Way more for my money flying a budget airline!"
Pros: "I was surprised by the amount of snacks and drinks on such a short flight."
Cons: "No food or drinks"
Pros: "Everything was easy and smooth."
Pros: "Left on time. There were plenty of seats available"
Cons: "It was a bit cold. Bring a sweater"
Pros: "The gluten-free dinner was amazing. There was even gluten-free bread! Also, I always appreciate the free Wifi for messaging!! Also, despite there being a lot of turbulence, everyone did well. I prayed for safety and for the pilots and crew; the turbulence stopped after that and our arrival wasn't all that delayed."
Cons: "The gluten-free breakfast was extremely disappointing. Yogurt, a tiny cup of fruit, and veggie sticks??? What about a gluten-free English muffin with egg instead? The boarding was a little confusing. I was one of the last to board in my group because I couldn't see from where I was sitting - I thought priority was still boarding, but group 2 was already up. Also, please be more kind to baggage."
Pros: "Excellent attendants. Smooth boarding and on time flight."
Pros: "I like everything!! From now on I'm going to travel with Aeromexico Very comfortable great service friendly."
Cons: "Everything was great!"
Pros: "Loved how close the gates were"
Pros: "Entertainment on first flight"
Cons: "Food, no smoking at Minneapolis airport"
Pros: "This trip into Merida was amazing from start to finish. Something was lost in translation with my handicap assistance in Atlanta, but the trip was lovely nonetheless."
Pros: "The service was impeccable as always"
Pros: "nice people"
Cons: "need more food and drinks"
Pros: "That i survived"
Cons: "Cramped no entertainment cofée was nasty"
Cons: "I dont like that we wasted 3 hours delay in the fiarst fly, makimg us waste more time at los angeles it was a really nightmare"
Pros: "Delta is the best airline by far."
Cons: "My bag did not make the connection even though there was almost 4 hours layover... :("
Pros: "It got me to SFO earlyish"
Cons: "Was told to go away and wait for name to appear on screen for seat assignment. Was seated apart from travel companion. Got to sit next to folks with questionable hygiene, seat broken. Seatbelt broken. Stuck in back of plane window seat and was supposed to be “happy”. I was brilliantly ignored by crew. Seat back entertainment broken snd flight crew never answered the call button. Got to watch bag handlers throw and drop luggage like true gorillas. Delta, this time you truely are the worst. Wont book you again."
Cons: "Was not a wheelchair waiting for Wallace."
Pros: "Ease of it all!"
Cons: "The jerk behind me who kept kicking my seat and kept coughing obnoxiously like he had never been on a plane"
Cons: "requirement to wait for seat assignment until at the gate"
Cons: "My flight got cancelled without letting me know in advance I was in the airport and spent me hours to switch a flight I ended up arriving at a different airport and need to spend more money for über"
Pros: "On Time"
Pros: "Delta made sure my husband and I had seats together and my husband was thrilled to have a window seat. We took off and arrived earlier than scheduled so we didn't have to run to catch our connecting flight."
Cons: "Everything was perfect. Nothing negative to report."
Pros: "The crew was great, boarding and exit went smoothly."
Cons: "Seats are tight, not very roomy, I'm 6' tall and my knees were in the seat in front of me. The delta studio entertainment app didn't work, couldn't use the internet at all."
Pros: "Everything went very smoothly, I didn't eat anything but the snacks are fine. I don't think there is any "entertainment" unless you pay for it but that's okay."
Pros: "The first flight was fine. On time and the crew was very nice."
Cons: "The second flight was not okay. We had to switch planes after we were in an ready to leave. Over a two hour delay and lots of confusion , we finally got to our destination."
Pros: "The crew & my seat"
Cons: "The movie offerings & the snack offerings."
Pros: "They had aircraft flying to my destination. All other airlines were booked for the time and the destination I had in mind."
Cons: "Long Delays, Over Booked Flights, Customer Service is not helpful, Wrong info delivered by Customer Service, No boarding gate info, Luggage was damaged, and I was charged a large premium with no added value. Delta sold me a 1st class flight because of their delays and overbooking their flights. This was because they could not fulfill the ticket I had. This was Delta's solution to their problem caused by them. I still have no idea why the flights were delayed. On top of all this, I overheard a walk-on pilot ask if there was room for him to catch a lift home. The flight attendant responded with "absolutely this flight is not full at all, you can sit right here". Wait I had to pay 200 bucks extra for an overbooked flight and you are having your Delta representatives say different. This was my first and last trip with Delta. I spent 1000 dollars for round trip ticket from Seattle to Spokane WA. No way is that OK or acceptable under any circumstances to treat your customers like this. The best part about all of this is, I have sent feedback and called customer service to talk to a manager to hear the blame put on back on me. Perception is reality Delta. Awful service, awful prices, awful care, awful communication, and awful value for the money."
Cons: "I was in the only full row on the plane. The flight attendant waited until we couldn’t move to offer us to move to empty rows. By the time we were able to move, the other people in the row were sleeping. I wanted to stretch but couldn’t. Not a great way to start 2021."
Cons: "First time wearing face mask all the time. It was okay."
Pros: "The staff at seatac airport were condescending and not helpful...traveling with a service dog and made to pay the pet fee and talked about me where I can over hearnthen in a manner that embarassed me"
Cons: "A little discouraged that AA doesn’t offer a TV in the headrest for 1st class customers"
Cons: "Seat choices that were aisle or window for free"
Pros: "Crews are fantastic. Just only assigning seat u need to buy so that you seat besides of your companion."
Cons: "If the travelers has 2 to 3 more companion let them seat together."
Pros: "The internet and movies"
Cons: "The AC was not turned up it was very hot and even after I asked nothing was done."
Pros: "The trip went as scheduled and arrived on time. The service was good making it a pleasant experience overall."
Cons: "As with most airlines, the seating is cramped."
Pros: "Smooth operation"
Cons: "WiFi is horrible"
Cons: "The staff at the Seattle airport were very rude. The AAInflight wifi doesn't work at all. The Starbucks at Seattle had horrible service. I ordered a grande frappuchino and the cashier said it was a grande. When I got it it was a venti and I got charged extra and the woman who gave it to me was very very rude and sounded bored. She had blue hair. There was a woman who worked there who should be fired you couldn't understand a word she said and got the orders wrong."
Pros: "Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond."
Cons: "Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday."
Pros: "They were rude and disrespectful."
Cons: "They were rude and disrespectful."
Pros: "Even though looked like I had selected a seat assignment they were not booked. On first leg of trip had to wait until a couple agreed to be bought off their seats before we could be boarded. Very misleading."
Pros: "On time and the staff was great"
Cons: "Boarding was delayed due to maintenance on top of arriving late. No entertainment on board. Only option for snack was salted pretzel???"
Pros: "Our pilot was great. Kept us informed, was pleasant and got us in early. I appreciated the extra information he provided regarding expected turbulance and arrival updates."
Cons: "There wasn't individual entertainment unless i used my own device."
Pros: "Nice entertainment options."
Cons: "No free WiFi for message."
Cons: "Middle seat"
Pros: "Boarding was okay, flight was on time departing and arriving."
Cons: "No USB chargers in the seats for SEA-MIA segment of trip, but they had it for short hour flight from MIA-SJU? Long haul flights need the USB outlets!!"
Pros: "Great service!"
Cons: "No personal entertainment devices on 737-800."
Pros: "loved having a movie to pass the time. Super friendly attendants."
Pros: "love it!"
Cons: "Chair wasn't that comfortable"
Cons: "My screen didn't work and the flashing ads gave me a headache"
Cons: "No screens, no wifi"
Cons: "We were told the overhead was full, so we had to check our bags, but once we boarded there were complete compartments empty. I suspect they were just trying to depart earlier."
Cons: "Self check-in staff at Seattle was not that helpful."
Pros: "Customer Service at SEA was great. we were checking bags directly to Madrid and they were very helpful"
Cons: "I had paid for a Bulk head seat Row 7. But since we had a in Cabin pet, my wife was moved down to Row 18 and a much smaller seat. I need to get a refund for the price I paid."
Cons: "Gate agent said there was a maintenance problem that just needed maintenance to sign off. Over heard maintenance work while boarding that could not get message on computer of problem. Pushed back and sat on tarmac for 10-20 minutes as pilot said they worked through maintenance issue."
Pros: "On time for both flights"
Pros: "The crew was nice and attentive. The pilot came over the speaker to tell us about our flight. We made it in early!"
Cons: "The movie shown during the flight was a bit odd. Not sure where it came from but it was not overly entertaining."
Cons: "We haven't left yet"
Pros: "Got me to Dallas"
Cons: "Delays, felt like a hurded cow"
Pros: "The employee working the desk in Seattle was great. Long lines to check in and she took the time to assign us seats next to each other. Loved the bonus of the seats being in an exit row."
Cons: "Flight changed with no notification."
Pros: "The flight was on"
Pros: "On time"
Cons: "Too many levels of passengers"
Pros: "It was very inexpensive and on time. And it was much more comfortable than those budget airlines like Spirit, Frontier, etc."
Cons: "The snack choice was unappealing."
Pros: "On time. No issues. The last two times I have flown Delta I've had issues. Smooth sailing"
Pros: "AA has been good to me--- Gold card a big help."
Cons: "The LAX concourse could at least 2 more coffee shops in addition to Starbucks.The wait was 40 minutes at Starbucks to get a cup of coffee!!! Get on the ball LAX!! We need our caffine in the morning."
Pros: "It was great!"
Cons: "My flight was delayed 2+ hours which made me miss my connecting flight & not make it to my destination until the next day ."
Pros: "Not happy ."
Cons: "No good communication in why flight was cancelled or delayed . I personally had family traveling far to pick me up at the airport and it was very inconvenient on all my flights with American Airlines."
Pros: "The flight crew were really good and efficient. The plane was a new 737 and was beautiful and clean when we boarded."
Cons: "The boarding was rough. Very slow. Too many folks with carry ons. Pressure from the gate crew was put on those last in line to hurry to make gate departure time although it was fthe folks on the plane with carry ons that were keeping us from boarding. I paid the money to check a bag but folks with over sized carry on got their bags checked for free at the plane entrancewhen they ran out of room in the cabin. They ran out of room before more than half the plane was boarded."
Cons: "Fat constantly moving man next to me"
Pros: "free entertainment"
Pros: "Help that I received from check in through security to the gate was awesome. The person who checked me in offered me a wheelchair as it was a pretty long distance to the gate. I don't think that I would have made it all the way without her for thought and help! Same goes after the flight when we landed in Philadelphia. From the plane to gather my luggage and then to the place where my ride could pick me up. Awesome service. The stewards were also very helpful to keep me supplied with ice for my dogs. They get very stressed and tend to overheat. Thanks to a couple of the staff, especially, my dogs stayed very comfortable as well. Other then the fact that they got too warm a couple of times. Will definitely keep American in mind for another flight."
Cons: "I have not got a background in flying. I read the literature in the seat in front of me but I would like to have known sooner that I could turn a knob to help get cool air on my dogs. They were getting very warm and I spent a great deal of time fanning them when I could have just let the air do it's job."
Cons: "They boarded group 1 all at once. I was group 2. They boarded all of us all at once. It was a cluster!. I haven't flew in 6 years. But when I did they boarded by so many rows. Not all at once . Boarding was horrible. It was like a cattle drive."
Cons: "Communication with the customers"
Cons: "I don't think any sanitization took place in between the people who rushed off the plane and when my flight boarded."
Pros: "I love that they fly out of smaller airports. I feel like the crew is kind and helpful."
Cons: "The seats are not very comfortable but luckily most of the flights are not too long."
Pros: "The crew was amazing, super helpful, very friendly and understanding when it came to social distancing."
Cons: "The seats are not the most comfortable, but the price is right."
Cons: "Covid travel. Had us board an hour before take off and the back half of the plane was 100% full. Every seat including middle seats. 15 min before take off they allowed passengers to take empty seats and spread out."
Cons: "Absolutely GREAT!!!"
Pros: "Quick flight, arrived ahead of schedule"
Cons: "The smell"
Pros: "Not bad for the price, convenience beats all"
Cons: "First class"
Cons: "The air pressure in the cabin was awful. My ears hurt & it gave me sharp pains in my head. Even typical yawning & blowing nose did not help."
Pros: "Space Seating Hospitality"
Cons: "Maybe complementary snacks"
Cons: "Crew unfriendly. Flight attendants and pilots never acknowledged us or said hello or thank you."
Pros: "Crew was nice and efficient."
Cons: "Check in counter needed more help-line very long"
Pros: "Nothing. It is a cheap airline and it shows. It is the worst airline I have ever flown."
Cons: "The crew was okay but it must be depressing to work for a company where you cannot get a glass of water without paying for it. I had never flown allegiant and was not prepared for paying $50 for my carry on bag."
Cons: "There was no way for us to add another bag after our seat placement. No one answered the phone for Alligent and the website didn’t work. It costs $20 extra to do this at the airport. Even though it was not our fault that there was no one answering phone calls (and no way to leave a message)"
Cons: "Very dissatisfied with boarding and told we had to pay for our luggage but noone else did .I had prepaid for 1 incase I brought big luggage but I brought carry ones. So I was charged 100..but everyone else's was larger"
Pros: "Crew was very pleasant and professional"
Pros: "Allegiant knows how to get people off and back on the plane ASAP. The last few flights I have taken we left early and arrived earlier than planned because of this. Crew was friendly. I like the fact the flights are direct and no layovers at airports."
Pros: "Crew was nice and the plane was clean."
Cons: "Bring snacks and drinks because they charge for everything."
Pros: "I finally got home"
Cons: "We took off 3 hours late. No transparency about what the delay was or how long, they just kept stringing us along 30 minutes to an hour at a time."
Pros: "Great flight"
Pros: "Short flight and pilot was able to explain delay"
Cons: "Long delay due to many planes in front of us, no offer of water only drinks we have to pay for"
Pros: "Our trip to Knoxville was great- no complaints. A/c cool— flight on time."
Cons: "Trip back to FLL air was not working well. Plane dirty as well."
Pros: "Stewardess moved me to a more comfortable seat without me asking."
Cons: "Extra fees"
Pros: "The crew was friendly and smiled a lot. Non stop flight from easy and for me, convenient airports. I knew food cost extra so i brought my own."
Cons: "I knew my comfort would be cramped so that was expected. My only complaint was we couldn't understand the boarding instructions at the gate when they were calling zones. The microphone stunk! So because we couldn't understand,, people got in line who shouldn't have yet, and others didn't get in line that should have which seemed to really annoy some mouthy jerk in zone 5....who then had to turn around while boarding bc he forgot his phone, lol. Karma. So, that was my only entertainment and it was pretty great."
Pros: "The flight was delayed for almost 4 hrs, but the staff was excellent. From the check-in agent, the gate agent, the flight attendants and pilots - everybody was upbeat and helpful."
Cons: "Just the continual delays, but the mobile notices were so helpful in not coming to the airport for a delayed flight. As always, the fact that the seats don’t recline makes the trip more uncomfortable."
Pros: "Availability at last minute was awesome, and the price was excellent. The direct flight was great too!"
Cons: "No frills... no peanuts!"
Cons: "they charged me more money because i need alleges air . ap"
Pros: "Everything the service for breakfast , the interpretation for more information about when you’re in a plane what to do in case something happened and stuff"
Cons: "They didn’t have a WiFi on for the plan I couldn’t use my phone at all"
Cons: "Extra charges for everything, even water"
Pros: "Friendly Crew. Staff did expedite our checking bags to make our flight when we asked about our flight that started boarding early and made sure our bags made the flight. Excellent pilots, trip went seamless from wheels up to wheels down."
Cons: "Boarding started 30 minutes earlier than first notified as, Long lines to check bags."
Cons: "I attempted to check in online and was unable to do so. Bad app."
Pros: "I liked that the flight was fast but I was coming from Vegas so it’s not that far."
Cons: "They charged me $50 for a carry on even after I told them repeatedly that I tried to change it on my ticket days before I was leaving. It would not let me change it or even check in on the mobile app. It was very hot and we had to wait for awhile before any air conditioning started. No entertainment or complimentary drinks."
Pros: "Departure was on time and arrival was a little early! Nonstop flight was great!"
Cons: "Seats are a bit cramped and their is no pocket on the seat back to put your water bottle or book"
Pros: "Very nice flight attendants."
Cons: "45 minute delay my 1st flight and a 2 hour delay on the 2nd. It's become so late so consistently that I don't even bother to arrive early anymore."
Pros: "Well-priced. Good seat spacing and aisle size, good atmosphere. Easy to find overhead storage and boarding is quite fast and well organised."
Cons: "No complementary drinks, no TV to watch. Which is fine since those aren't necessary, but it's good to know if that's something you're willing to pay extra for."
Pros: "Everything was good"
Cons: "Could of had more selections on the flight for snacks"
Pros: "Their flights are always delayed. They have some pretty old flights and they always get broke before the take off and they have to do some maintenance before take off. Not going to fly again with them."
Cons: "Entire flight experience."
Pros: "Nothing. We were scheduled to fly back to Vegas at 7:07 then delayed to 8:30 then 10 pm then 11:25 pm now 1:15 am. This is unbelievable, unacceptable and ridiculous! And I have to work the next day. This is unacceptable! I just received another update that now we're leaving at 1:45 am . Please do not, again do not use Allegheny EVER again!!"
Cons: "So many delays. This airline is unreliable, unprofessional! Ridiculous! Please read my comments above. Do not use Allegiant!"
Pros: "Flight cost."
Cons: "Xtra charge for everything."
Pros: "Seats were clean and nice"
Cons: "One crew member clearly is a disgruntled employee. It also should be against the law not to provide water without payment."
Pros: "Fast flight. Good climate control"
Cons: "Flight attendants could smile or be a little more friendly. Overall good though. Could add wifi to flights."
Pros: "Cost. I felt like I got what I paid for. With big name carriers I'm never quite sure what I'm paying for. Allegiant got me from point A to point B in the same manner. I just didn't get complimentary peanuts. And I'm quite okay with that. Seating, space, cleanliness was the same as other carriers. As long as Allegiant maintains their planes I'll keep flying with them."
Cons: "Everything was satisfactory. I don't have any complaints about this flight."
Pros: "flight took off on time"
Pros: "Crew was amazing & child friendly."
Pros: "Clean plane and nice crew."
Cons: "We waited for over 2 hours for takeoff after we had boarded."
Pros: "Highly recommend"
Cons: "Flight was delayed an hour for "paperwork". Can't be helped by the crew, but an administrative errors are just as bad."
Pros: "Not much"
Cons: "6hr delay, boarded the plane 3 separate times. 2 different mechanical problems. Infrequent updates"
Pros: "Fast seating with veteran's seated first."
Cons: "Small seats that don't recline."
Cons: "A safe, quiet set of flights. Nothing really unusual, which is a good thing. US airlines suck badly in cuisine and this trip reinforcedji"
Pros: "Was able to get on another flight"
Cons: "If they could have held the flight for 15 minutes, I would have made it. My flight from Spokane was late. Now I had to pay another $250 just for a crappy room for the night."
Pros: "The flight attendant was amazing and tried to compensate for the other problems of the flight."
Cons: "The air conditioner was broken so the entire flight was extremely hot. The plane was so small that the engine vibrated the seats the whole time. It was miserable to be on the flight."
Pros: "I watched a good movie."
Cons: "The plane seemed old. Food was pretty lousy. Hummus was dry, crackers were stale."
Pros: "Service was amazing!"
Cons: "A smile from the flight attendant and something other than pretzels in first class."
Pros: "The overnight flight made it easy to sleep most of the way."
Cons: "I didn't like getting woken up in the middle of the night to eat a sandwich. The bathroom was not stocked well with paper towels, so there was no way to dry my hands after washing them. I also don't know how to order gluten-free meals before the flight."
Cons: "Legroom, bin space, food"
Pros: "Flight crew was professional and friendly."
Cons: "Tiny dirty old smelly plane. Freezing cold. No blankets. Flight was also an hour late. No food."
Cons: "They forgot to stock food and red wine. Ran out of white. A joke. Pretzels. United is not a consumer oriented airline anymore. Attitude is they are doing customer a favor just being there. Best avoided."
Cons: "We had to wait for a crew member but we weren’t too late."
Cons: "Need addl gate capacity at sfo including non-jetway options when other better options are unavailable."
Pros: "The flight left on time as scheduled."
Cons: "Prior to boarding United announced it would be a full flight so they offered to check our bags for free. The United employee seemed put off when we let her know my wife & I wanted to check out two carry on bags. After my wife had her bag checked the United Employee looked at me & said “let me have it” while pointing at my right side that was holding my back pack & ticket. I misunderstood because I replied “I am not checking my backpack, only my suitcase.” The United employee said “no, your ticket” which caused an awkward silence of confusion & everyone surrounding us to look at me like I had said something wrong when in fact it was then United employee that was unclear with her words. I handed her my ticket & the other United employee proceeded to tag my wife’s suitcase but not mine looking at me like I was crazy for offering mine up. Out of further embarrassment & frustration I ended up carrying my suitcase on the plane. The seats on the plane felt like I was sitting against a piece of plywood. If I could give comfort zero stars I would. Terrible customer service & terrible comfort."
Cons: "Flight was late. Missed the connection even though it was the same airline. Offered no alternatives other than a flight for the following day."
Pros: "Was comfortable and attendant gave me a seat closer to exit door so I could get off the plane quicker."
Cons: "Was delayed 45 minutes and by the time we landed and taxiied I had only 10 minutes to make it to my other flight for boarding. Barely made it."
Pros: "Landed early, decent price"
Cons: "Not allowed to bring on carry on in basic economy which was not obvious at booking, seats very tight and little legroom"
Pros: "Without a doubt, I will continue to fly United exclusively."
Cons: "No complaints."
Cons: "Legroom on both flights was the least I've ever had on any plane."
Cons: "Between delays, terrible good, missing connection flight, the accommodation for connection flight. All pretty poor experience"
Pros: "Seat was comfortable"
Cons: "Seat too narrow and not enough leg room"
Pros: "I liked the comfort of the eats, the roominess of the seats even when fully occupied (3) and the friendliness and efficiency of the staff in the cabin."
Cons: "the tiny restroom, water on the floor and size of the waste paper basket."
Pros: "The price was right! For a one way ticket in the summer I can't complain."
Cons: "Flight was delayed which was fine because it wasn't their fault. However, they cram waaaaay too many seats into the planes. A small turboprop has more space!"
Pros: "The app, United airlines, the whole experience."
Pros: "Got across country in a few hrs instead of driving for a few days."
Cons: "United' economy seats are terribly uncomfortable. Wouldn't even label the cracker and coke as "food". Having to pay an extra $8 to watch TV is ludicrous."
Pros: "The time getting there on time or early"
Pros: "Left early...arrived early"
Pros: "There was a nice selection of entertainment"
Cons: "The plane was not comfortable at all for an International flight. United should invest in bigger planes for flights over 6 hours. I could hardly sleep since the seats were so uncomfortable. Further, I was unable to get up and move around as much as I had on other international flights. There was no room on this plane to walk around and stretch. The food was mediocre. Quantas, Air China and Japan Airlines have much better meals."
Cons: "We were delayed almost 2 hours. Sick of it every time I fly. Get it together. I missed my ride and had a 6 hour wait for a bus. Ridiculous!"
Pros: "Crew were not very helpful in fact they were actually rude ."
Pros: "The staff were great; despite maintenance issues they strived to keep updates shared as best as possible. Overall a good experience. Would have preferred to have been given a more definitive timeline rather than continual 10-15 minute late notices. In any event it was a comfortable flight with professional staff."
Pros: "You will refund for missed flights, everything was good"
Cons: "Well considering I am still in Houston, the plane left late and I was in the last row and I it took 10+ minutes to deplane, I missed my connection to Corpus Christie!!! The schedule between planes is way to tight!! I am very unhappy and too old to be running to catch my connecting flight. I will never make reservations that the airline or kayak do not consider time needed to change terminals etched"
Pros: "On time!!"
Cons: "Is the amount of room in Economy Plus seats getting smaller??"
Cons: "there weren't any movie options. the crew put on three or four movies that started and ended at their own designated time."
Pros: "We were delayed leaving Barcelona causing some anxiety about making the connecting flight at Washington Dulles. We made it!"
Pros: "Average experience. Mostly pleasant enough."
Cons: "United changed our flight with No chance to object. Then reassigned us to separate seats. We asked to be moved next to each other. We were repeatedly and rudely dismissed 3 times, at 3 different levels, as if we were in the wrong to ask. If not for the kindness of a fellow passenger we would not have flown together. Very poor hospitality training."
Pros: "Crew again was fantastic"
Cons: "Increase the length of your seatbelts"
Pros: "Nothing because they didn't allow us to board the flight because there was 20mins left til the plane departed. Also the tickets were bought with 24hrs and they didn't refund or give us a flight credit."
Cons: "They didn't allow us tothe tickets were bought with 24hrs and they didn't refund or give us a flight credit."
Cons: "The fact I had to purchase an entertainment package when I didnt previous flights. I felt as if the airline was takeoff advantage of a technical glitch."
Cons: "Our seats were Infront of the emergency exit, couldn't relax. I'm 6'6" , so the incline if the back isn't comfortable and we couldn't recline. We had asked switching seats on our flight to Spokane because we were given the same seats. The airline told us seats were chosen at random and they couldn't control them so we had 4 legs of our two flights stuck in no reveling seats. I was very disappointed."
Pros: "Wonderful experience the entire way! I did fly first class as I've decided if I have to fly all the way across country I want to be very comfortable, and I was! Thank you United!"
Pros: "The service was food"
Cons: "Lack of leg room!!! After my bicycle box was inspected they failed to secure my bike the way I had it in the box. Bike was flipping around in box. Bent rear brake calipers. Bent brake hoods. Rear skewers were uncoupled. No way to treat a $10,000 bike! Very upset!"
Pros: "On time. Boarded smoothly. Pleasant crew. Snacks and beverage included. No cost to check bag."
Cons: "Seat was uncomfortable."
Pros: "All of this trip went well, all on time, great service, no worries!"
Cons: "Airlines asking the economy customers to upgrade the seats . Without the upgrade they are giving random seats numbers to the family"
Pros: "Friendly staff"
Cons: "The fact that we had a connecting flight to minot from Denver. Arrived late to Denver because of weather, but my stroller that I had left on the jetway in Seattle was never put on the plane which I didn't know until I got to minot. I was going to wait for it in denver, but I would have missed my flight to minot had I waited 5 more minutes. We arrived to minot only to find out that our 3 suitcases, one stroller and 2 car seats were never in the flight. Awful! And my connecting flight was even delayed an extra 55 min so I don't quite know where my things are."
Pros: "I will never fly with united again"
Cons: "One plane got delayed so I missed the other plane and have a 12-hour layover"
Pros: "In flight service was nice. Attendants on plane tried to be helpful"
Cons: "Traveled with small children, could not get seats together. Made the journey rough."
Pros: "Easy and on time!"
Pros: "Food was good and appropriate for the flight."
Cons: "Didn't receive any headphones to listen to music."
Pros: "It got the job done"
Cons: "We were delayed about 45 minutes, which happens, I’m fine with that. I did not like that there was zero communication about it. Up until the scheduled takeoff they still hadn’t told us it would be delayed and nothing else was updated either to indicated a delay."
Cons: "The way have to bus us to the plane."
Pros: "Plane interior was bright and new."
Cons: "Baggage retrieval. Chairs don't recline."
Pros: "This airline is completely disorganized and with no apologies. I waited an hour in a bag drop line and then an hour and a half in the plane with no real explanation as to why. Planes are super bare bones which is fine. They just seem to be incredibly understaffed and unorganized as a company. All of the attendants and desk workers were trying their best but were set up for failure"
Cons: "This airline is completely disorganized and with no apologies. I waited an hour in a bag drop line and then an hour and a half in the plane with no real explanation as to why. Planes are super bare bones which is fine. They just seem to be incredibly understaffed and unorganized as a company. All of the attendants and desk workers were trying their best but were set up for failure"
Cons: "layover nothing was in order staff sucked yall kept moving gate yall could at lest give us a soda for the long rides"
Cons: "It was a total shit-show. Only one person to check people in the counter. No kiosks were working on my way back. On the way there very few were working, I did it once, paid for my one bag, and it printed blank. There were no available workers to help me, so I switched to another kiosk and had to again, pay for my bag. On the way back we landed and had to wait 30 minutes to get to the gate. It was a horrible experience in all."
Pros: "Family emergency caused us to stay 4 more days -"
Cons: "No credit offered"
Cons: "There were several delays and gate changes and no one gave us a reason or an explanation. We were just shuffled around the airport. Frustrating!!!!"
Cons: "The breaks failed on the plane so we had to deplane at the gate. They couldn't get us out until late the next day so I had to cancel my trip."
Pros: "Timely as expected"
Pros: "I sat in row 3 and had a lot of leg room. I am 6' 2" and usually have 0 leg room in most coach seating."
Cons: "There were no free snacks/soft drinks available."
Cons: "No one at Frontier desk. Sign stated to check in at kiosk or online, but there were no kiosks. Online check in was unnecessarily long and onerous, and then last step couldn't be completed; advised to download app. Then had to repeat process with app. Then had to go back to desk to drop off luggage; still no one there, very long long formed, and finally when someone came to the desk the line took 20 minutes. Every other airline has figured out how to avoid this!"
Pros: "Cheap, kind of"
Cons: "No food, no water, no recline, no relax, no hospitality"
Cons: "Unexpected fees on carry ons, should be more clear about charges. Tiny trays couldn't for my snack and drinks even. Won't fly with frontier again"
Cons: "Uncomfortable and everything was delayed. Overall terrible"
Cons: "We landed early and then had to sit on the tarmac for 45 minutes for a gate. And then the jetway didn't work. So instead of getting home early for a change, I wasn't home until very late."
Cons: "It is very clear that Frontier is a budget airline that prioritizes money over people. Right down to the unnecessary announcement that you may not drink your own 'minis' but are required to purchase their liquor (at ridiculously inflated prices). The pretty girls who approached us and offered perks...for a price as we queued for more than an hour simply to check in, made me feel even more like faceless animal prey with dollars in my pockets. I will not fly Frontier again, no matter how 'cheap' their tickets."
Pros: "I got home safely"
Cons: "Both flights were over an hour and a half late. The seat designer should be arrested! Drinks and snacks were beyond "overpriced"!!"
Pros: "Fiight itself was ok"
Cons: "I did not like out of the two tickets I did buy I had to pay an additional $104.00 for seating and baggage"
Pros: "Quick boarding"
Cons: "Paying for carry on luggage."
Cons: "Carry on fee?!?! WTF!!!"
Cons: "Unexpected fees"
Pros: "stewardess was excellent/funny"
Cons: "too cramped. to get additional legroom it is more money."
Pros: "What is to like?"
Pros: "The staff was kindly and it moved swiftly."
Cons: "Hour late,"
Cons: "It is a sad state of affairs to charge $40 -45 To carry a weekend bag on board."
Pros: "The airline niceled and dimes you to death. My luggage charges were almost as much as the airfare. I will never ever fly Frontier again. The trip sucked!"
Pros: "Nothing in particular stood out"
Cons: "Cost of ~49 $ extra for a carry on. This adds 90$ to trip. I would have choose another airline if I had known this was the ask."
Cons: "The hour and a half delay. Some of the passengers who were drinking were a little noisy, and used language inappropriate for the kids and the location for adult"
Pros: "Delayed 2 hours with no update information. As a frustrated passenger asked for answers. Called all over the nation for help. Upon boarding, was told Frontier had the right not to serve me. Refunded my money and then i had to book through another airline at 3am... long story short, nightmare."
Cons: "All of it."
Cons: "Showed up a day late. Oops!!!"
Cons: "Really uncomfortable chairs that don't recline, no drink service included."
Cons: "Paying up to $60 for a carry on. Waiting on the runway for 30 minutes with no communication from the pilot when we landed in Denver."
Cons: "The whole plane smelled like diapers it was nasty"
Cons: "6/11/2016- stuck on Tarmac for no reason for over an hour. Missed last shuttle to Boulder due to waiting on luggage at baggage claim for another 2 hrs. Unacceptable!!!"
Cons: "Delayed forced me to rebook with different carrier last minute"
Pros: "The price and the ability to reserve a seat"
Cons: "No wifi dude"
Cons: "Staff is rude, not considerate at all"
Pros: "everything was great"
Cons: "Should at least offer water(for free) to passengers"
Cons: "Hit a bird and had to return to the airport."
Pros: "All was good!"
Pros: "Getting off the plane."
Cons: "Everything else."
Cons: "They charged me for my carry on at the gate!"
Cons: "Bad service, expensive everything"
Airlines flying from Washington to North Dakota have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Washington to North Dakota
Masks required on board, masks provided on flights from Washington to North Dakota
Social distancing seating
Middle seats unavailable to book on flights from Washington to North Dakota
Testing for antibodies, testing for symptoms for flights from Washington to North Dakota
Waiving of change fees. Search flexible flights from Washington to North Dakota