WAS - CTU
Find cheap flights from Washington to Chengdu
Good to know
|March||Best time to beat the crowds with an average 39% drop in price.|
|July||Most popular time to fly with an average 52% increase in price.|
Average price round-trip
|$1,040||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
When to book flights from Washington to Chengdu
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for $604 or less one-way and $649 or less round-trip.
- The cheapest flight from Washington to Chengdu was found 86 days before departure, on average.
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is March.
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Top 5 airlines serving Washington to Chengdu
Scores according to KAYAK customer reviews
Pros: "The crew is awesome. They’re so polite and helpful."
Cons: "I think more options that don’t involve seafood would be good, but I’ll also consider selecting a specific meal in the future."
Cons: "Mid night snack can be improved, it’s too small a portion."
Cons: "You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again."
Cons: "Seat was tight and uncomfortable. Good was typical airplane food, adequate, not great."
Cons: "Lousy food taste bland out of date movies"
Cons: "Better seats and food. More water please"
Pros: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Pros: "Perhaps the most courteous airline I’ve experienced."
Pros: "Service Quality"
Cons: "Seat does not recline"
Pros: "Your crew.they are wonderful,we are flying with ANA this morning we hope to have the same experience.thank you."
Cons: "There isn't a bad comment."
Pros: "Friendly attentive staff."
Cons: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
Pros: "All the flight attendants were doing excellent customer service and there was good food."
Cons: "There was nothing that I didn't like."
Pros: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Cons: "The food was okay but not great."
Pros: "Their service"
Pros: "Staff and crew and food!"
Cons: "We could not check in online. This was frustrating and we do not know why?"
Pros: "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
Cons: "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."
Pros: "crew and food was great"
Cons: "seat cushion was a bit on the dead side I found myself trying to figure how to fit as many folks in the same space more comfortably. Maybe swapping every other seat to face backward so we have more arm / shoulder room? Idk"
Pros: "I liked the way the pilot talked to us and let us know what was going on and still got us there on time even though our departure was slightly delayed."
Cons: "There had to be something better than pretzels."
Pros: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Cons: "Same repeating music"
Pros: "Friendly crew, delicious meals, comfortable seats. Would fly no other airline to Japan."
Pros: "Service and food were great."
Cons: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."
Pros: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Cons: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."
Pros: "Huge plane with nice leg room and space. Attentive attendants with excellent service."
Cons: "Didn’t care for the food nor movie choices."
Pros: "Smooth , professional crew and their hospitality and especially their smile and attention to passengers is unparalleled."
Cons: "I'm flight entertainment seemed a little limiting to me- more updated and new releases can enhance I've really experience"
Pros: "Don't cheap out on your flights to Japan because this ANA flight from New York/JFK to Haneda was the correct way to go. Japanese-style hospitality, respect and quality of service (which is beyond the heavens) shows from check-in to landing (and even post-landing.) The in-flight meals, inspired by Japanese recipes of the Japanese destination or origin, were finely made - that goes even for Economy Class. When there was a delay that was ultimately out of their control, they made things right with post-landing arrangements. Never take any other country's airline when flying into Japan - always always ALWAYS take ANA whenever you can. (Avoid codeshares, too!!)"
Cons: "There was nothing I disliked."
Pros: "Very helpful and accommodating flight attendants ... all with a smile!"
Pros: "ANA is a great airline with a decicated group of professional. I love flying with them!"
Cons: "Can't think of one thing."
Cons: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"
Pros: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Cons: "seat labeling not clear"
Pros: "Bigger plane..or more room between seats.. Great service. Next time will try to go both ways in ANA"
Pros: "The flight attendants in the Economy Class did an excellent job throughout the flight."
Cons: "There was nothing I did not like."
Cons: "Good food, clean toilet rooms. Good seating space with foot rest.goo"
Pros: "Comfort... enough room for relax"
Pros: "Very Comfortable Equipment"
Cons: "Vegetarian food options"
Pros: "Incredible service"
Cons: "The flight was delayed 9 hours! I had to make other arraignments so I wouldn't miss my conference. I lost money because of the great delayed."
Pros: "They had good movies and music of my choice."
Cons: "One flight attendant out of all others showed arrogant behaviors and facial expression. I was sort of disappointed because I chose ANA because of a reputation of their service and modesty embedded in the Japanese culture but not this time. I should have written down her name."
Pros: "Flight on time."
Cons: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
Pros: "Great service. Crew are kind and friendly!"
Pros: "Efficient, courteous crews,"
Cons: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."
Pros: "I took flight Mexico-Narita on economy and it was comfortable enough for a 14 he trip. Food was great and entertainment was bast."
Cons: "Nothing in particular"
Pros: "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
Cons: "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."
Cons: "Flight attendants didn't speak English; no amenities provided (toothbrush, eye kit, etc.) like Etihad and Qatar provide in economy. There weren't a lot of meal options. There should be double the movies and music offered given that you can go through all of the offerings in one or two legs of a trip. I had four. BBC news didn't work on any leg of the trip and the Japanese news was in Japanese only, no English."
Pros: "Food is good."
Cons: "The entertainment equipment is a little bit out of date. I know this is a short international journey from Tokyo to Wuhan，and this flight is usually not full-loaded. So I can understand the company uses some old equipment on the plane."
Pros: "Everyone crew members was very friendly and helpful. I"
Pros: "I will try and avoid Narita airport, and Ana again. You have to climb a number of stairs with your carry-on off the buses, and then have to go through security again, it's a hassle. I'll prefer the ICN or other airports which are more travel friendly."
Cons: "super crowded, bad food, bad landing."
Pros: "Food, service"
Pros: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Pros: "Very comfortable; excellent service"
Pros: "The crew professional and friendly"
Cons: "The food was rather bland and did not live up to my expectations"
Pros: "The help desk employees who helped me rebook my flight."
Cons: "After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!"
Pros: "Seats are spacious even for economy class."
Pros: "Cabin crew were great"
Cons: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Pros: "Cabin crew knew how to work."
Cons: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Pros: "I like everything crew, etc"
Cons: "Nothing reallly"
Pros: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Cons: "1 hour delay of departure"
Pros: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Pros: "The economy section of the upper deck of the A380 is great!"
Pros: "Cabin crew was top notch - even in coach they could not be more accommodating and customer friendly. US airline flight attendants don’t even come close to this team that truly serviced the cabin for 8 hours continuously without the typical hiding in the back of the plane and chatting. Very encouraging that genuine care in the air is very much alive and well on Singapore Air! I will fly them every chance I get!"
Cons: "That my flight had to end and I know my next US airline flight won’t come close to this kind of experience! Air travel doesn’t have to be a cattle herding process with peanut treats on cross country flights - shame on the US carriers - I strongly suggest they fly Singapore Air to see what true customer service feels like!"
Pros: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Cons: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Pros: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Pros: "The seat is good. Entertainment is good."
Cons: "Luggage was damaged. The partner airline was terrible. The crew was chaotic at serving food. A few has really bad attitude."
Pros: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Pros: "Great service always"
Pros: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Cons: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."
Cons: "Food was very poor."
Pros: "Some of the Korean food was tasty The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Red wine was good"
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Just a generic flight. Had nice movies but nothing special."
Cons: "I felt very cramped and though it's nothing with the airline I had 2 crying babies right near me during the flight."
Pros: "Food, movies, support, were all wonderful."
Pros: "Overall just a really great experience."
Cons: "Nothing negative to report."
Pros: "Overall treatment of boarding & crew staff was courteous, friendly & helpful. Movies selections were great but I was too tired to watch."
Cons: "Food can be improved. Couldn't eat pork or shrimps, so wished they served either vegetarian or chicken noodles instead of pork or stuff with shrimps. Fish, chicken, beef, or vegetarian options are better options."
Pros: "The crew was very kind and helpful."
Cons: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Pros: "Crew was very pleasant!"
Cons: "Cabin area warm for a 9.5 hour flight! Food selection was not much."
Pros: "Consistency of service, efficient"
Cons: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"
Pros: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Cons: "I didn't care much for the meals, but my husband loved them."
Pros: "The food wss delicious which was surprising. The lamb stew with fresh peas was delicious, and I don't even like peas!"
Cons: "Th entertainment system was old and tiny. Think watching VHS video tapes on a five inch screen. I think my phone screen was wider."
Pros: "Everything is excellent!"
Pros: "Polite crew took good care of my needs"
Cons: "Food was really bad could do better . Movies were not as current but a good collection."
Pros: "Flight Delhi to Singapore was uncomfortable. Flight to SFWas very comfortable. Roomy seats. Good service."
Cons: "Segment Delhi to Singapore."
Pros: "Seating space was very good. Meals terrific"
Cons: "The Manchester stopover was just a lot of standing in lines. From Manchester to Singapore, the plane was full and my seat mates didn't get up when we needed out. So, we escaped to the back for a while where we were "hushed" by a stewardess. The stewards didn't seem to like it when we were out of our seats, but 12 hours is too long to be stuck in a middle seat."
Pros: "Had a row to myself to stretch out. Not crowded, no wait for bathrooms. I like the warm washcloths after we settled in and before meals. Plenty of blankets and pillows."
Cons: "Food was ok, not super high quality."
Pros: "I liked how often the staff walked down the ailes to help. They are very attentive. The entertainment is endless. Seats were standard in economy class, I recommended upgrading for that long of a flight."
Cons: "To my flight specifically, it got adjusted without telling me so I ended up missing my final transfer. I was not given a notification for a flight change. Someone met me at the end of my second flight to tell me I missed my connecting flight. With the adjusted flight Singapore gave me, there was no chance I would have made it. They did purchase a ticket for me on another airline to get to San Francisco in the end."
Pros: "The crew were all very polite, well mannered, and helpful."
Cons: "As a strict vegan, I had ordered a vegan meal. I was given a meal labeled as vegan, though it in fact was not. I reported the incident to customer service, who responded only with apathy. :("
Pros: "Hot/Cold towels, great movie selection, more space, good meals"
Pros: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Cons: "My husband reacted to the spicy beef/rice dish served for breakfast."
Pros: "Just as previous reviews mentioned, this is a top notch airline even when flying coach. The staff was courteous and attentive, the food was good and the flight overall was comfortable. I'd fly with Singapore again in a heartbeat."
Pros: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Cons: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."
Cons: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"
Pros: "Crew from Washington to Cancún were extremely rude"
Pros: "Crew was fantastic. Seats are narrow in space, but more comfortable than other airlines."
Cons: "Drink and snack service, but captain was concerned about "bumps""
Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."
Cons: "Seats a lil tight"
Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Cons: "Delayed 2 hours, huge inconvenience"
Cons: "Seat assignment for me and my traveling companion was done at gate. We had to sit in 2 different rows."
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "Flight was smooth, arrived early..crew was prompt and courteous."
Cons: "No entertainment options at all."
Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Pros: "I didn't realize there was a 20 hour transit time in Portland. Delta wanted $330 to change the tickets. I could buy a new Delta ticket for $179. Bought a new Alaska Air ticket for $107"
Cons: "Trying to get an answer to this problem"
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "Flight turned out great... but I got lucky!!! Got a seat I wanted... now praying the same occurs on return trip"
Cons: "Not being able to assign my seat until I got to the gate!! Terrifying not to be able to choose seat fir such a long flight!!! Do not ever want to be in this situation again!!!"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Cons: "I was in first class. Neither food option sounded appealing. Recommend keeping things a bit simpler to appeal to more people. Flight was 90 minutes later"
Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."
Pros: "They offered some snacks"
Cons: "I didn’t like the fact that they had no backup pilots for the plane. We waited 12 hours!!!!!! For a flight"
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Pros: "That I landed safely"
Cons: "1st class was horrible."
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Pros: "Customer service was great"
Pros: "The flight left anfd arrived on time"
Cons: "We were in "prefered". still the seats were very tight with little leg room. I am a 150 lb guy and cannot imaginer the discomfort of a large person."
Cons: "Delayed two hours"
Cons: "Felt like I was sitting in my neighbors lap!"
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "Friendly staff staff, smooth boarding experience, DC+ positive experience"
Cons: "757-200 outdated for having spent 10 hours on that same plane (stop but no plane change) having flown shorter haul flights on many updated 757 was disappointing."
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Pros: "I got upgraded to a Delta Comfort+ seat. This gives me more space and more comfortable."
Cons: "Was not given a chance to select seats in advance. Also was not advised where I should go to get my boarding pass because there is no China Southern counter at Detroit airport."
Cons: "I felt too cramped in to the plane. Our KLM FLIGHT WAS CANCELLED THE DAY BEFORE THE FLIGHT."
Cons: "There delay"
Pros: "The crews were very friendly and everything went as planned. It was a nice flight."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Cons: "paying extra for leg room and checked bags"
Pros: "On time, clean plane, friendly service."
Cons: "The plane flew at a low altitude, which felt odd, but I am not a pilot and while I fly a lot commercially, I know that this short hop over open water probably has reasons for not going up to 30,000 feet. The fligh was smooth and the discomfort was based only on my comparison of this flight to longer, trans-Atlantic flights."
Cons: "Being scammed by the Chinese, China Southern"
Cons: "You guys lied to us , you said I was getting first class flys , and it didn't happen . I'm really disappointed and I would never again get a flight with you guys!"
Pros: "The boarding process went quickly an smoothly and it was a pleasant shirt flight."
Cons: "The taxiing at Chicago took a long time"
Pros: "Pre-selected seats and in flight WiFi/entertainment"
Cons: "United intertainment app getting stuck on movies"
Pros: "Arrived early. Airline offered free bag checking when plane looked full"
Cons: "Size restriction on personal item was smaller than other airlines, causing me to use a smaller backpack than I would have prefered."
Pros: "My seat neighbors were friendly. I didn't take a look at the provided entertainment since I had had to wake up at three in the morning."
Cons: "As far as refreshments are concerned, I wish there was a bit more variety in the provided snacks, and the drinks cart came more often."
Pros: "Flight attendants were pleasant."
Cons: "No snack or drink was offered."
Pros: "Short flight, so no food or entertainment"
Pros: "Despite delay, pilot made up time in air and we made our connection in Denver. Advice to download United app for free entertainment ahead of takeoff meant we didn't miss the chance to offer movies to our kids on flight. In-flight crew was incredibly friendly/helpful."
Cons: "Gate attendant was INCREDIBLY unfriendly - made no eye contact or completely ignored our verbal greetings/thanks during early boarding w/ our young child. Delayed an hour out of Baltimore, we were worried we'd miss our connection."
Pros: "My seat"
Pros: "Departure and arrival were on schedule."
Cons: "We booked a flight on ANA Airlines specifically for our trip to Japan. However, upon arriving at the airport to board our plane we discovered the flight was operated by another carrier. Out intent and desire was to fly on ANA."
Cons: "When sitting straight up in the seat, my knees hit the seat in front of me. United seems to be making the space between each seat terribly close."
Pros: "Excellent attentive care."
Cons: "My first 5 hour long flight did not have a complimentary snack."
Cons: "Delayed and got downgraded without refund of difference"
Pros: "This leg of my journey was fine. Sat in the middle seat. Was able to sleep most of the way."
Pros: "Small planes make it easier to embark and disembark. It was on schedule on both legs, but changing terminals (on a bus) for the connecting flight was a drag."
Cons: "These are very small planes with little seating room. Thankfully, the flight was very short. C"
Pros: "I like everything except the tv."
Cons: "TV was able to look at what I want without paying.. my hubby work for AT&T we have discount with DIRECTV-- you should market your ride who have At&T DIRECTV with there account it free to watch. Market & promote more people would ride United/go United"
Pros: "Great customer service.. Comfortable flight and smooth landing!"
Cons: "Paying for one check in bag..."
Pros: "Good crew"
Cons: "The usual. - crowded, smelly"
Pros: "The aircraft was neat, clean and up to date. Boarding was well organized. Take off and landing was great."
Cons: "The service crew could have been more friendly."
Pros: "The flight left on time, arrived on time, no problems"
Cons: "The 3 hour layover."
Cons: "When I am flying across the country I expect that the movies should be included. If you're going to charge for it the prices of tickets need to come down since it used to be included."
Cons: "I never made it on the flight due to weather conditions they couldn't even hold the flight, and then when I have to get my own accommodations had to pay for my own hotel that is not cool"
Pros: "Crew was fantastic!"
Cons: "Nickel and diming on everything. Bring back free pillows/blankets at the very least."
Pros: "I was very cold because I take blood thinners. I was sitting directly behind first class in coach . The first class crew was passing out blanket to anyone who wants one. Several I tried to get a crew member attention which she ignore . I was told I couldn't have a blanket because they are only given to first class customers only but on my flight to Batltimore I was given a blanket in coach"
Pros: "Loved it."
Pros: "Staff was uniformly helpful and polite. I travel w a scooter and they were helpful coordinating its transport."
Cons: "This flight was 2+ hours delayed. We were repeatedly told that it was due to weather in Chicago. I don't understand that. The weather was fine in Chicago and flights from BWI to Chicago Midway on other airlines were on time. I felt that this was a fabricated eccude."
Cons: "Under the coordintation of United airlines the commute flight from BWI airport to Newark was delayed causing me to miss the next flight to San Juan."
Pros: "They worked hard to try and get people to their connecting flights since there was a delay"
Cons: "They were overbooked They delayed my flight by about 20-30 minutes"
Pros: "It was non stop and got there earlier"
Cons: "Flying... just don't like flying"
Pros: "The plane left on time, the morning after a huge storm that stranded thousands."
Cons: "The seats and sharing the row with an extremely overweight woman."
Pros: "The accuracy"
Cons: "The chairs"
Pros: "Friendly staff. Delayed departure but closed the gap with just a few minutes late arrival."
Cons: "No cookies. You guys should have cookies"
Pros: "the fact we could get tv & movies on our own devices and watch our own choices"
Cons: "Very hard to get it working, not enough choices. I don't watch "stupid comedy" or slasher stuff or news. I look for uplifting, "family" fare. Couldn't get Creed to play, tried on 3 flights"
Cons: "Not enough leg room for tall passengers"
Pros: "The pilot was polite and communicated really well"
Cons: "The staff w/the exception of amazing Patrick, were HORRIBLE. Non-responsive, condescending, no name badges."
Pros: "The strudel was amazing"
Cons: "There was only one strudel"
Pros: "Rate and nice leg space seats"
Cons: "No entertainment without charge,not good,at least few Chanel's should be free"
Pros: "Both flights were early! Boarding was easy"
Cons: "No complaints"
Pros: "staff on board was curteous."
Cons: "The flight (UA4807) kept delaying from 3:22 to 5:15. I eventually made it to Chicago and then I spent an hour waiting for my oversized luggage because the ground staff sent me to the wrong carosel. Why did I get charged $25 and another $100 for my golf clubs?"
Cons: "I hated everything"
Cons: "Seat did not recline Very very bumpy landing made everyone queasy"
Cons: "We were diverted to Indianapolis due to weather. I understand as I am also a pilot."
Cons: "No blankets, no meals that were complimentary, poor paid for wifi"
Cons: "You sent multiple emails. At least one said my flight may be cancelled. They one said it was cancelled. I called United. They re-booked me on a Delta flight. Then I got an email saying my original flight was on time."
Cons: "The fact that I was given absolutely no notice of my flight being cancelled. I understand that there was inclimate weather, however, it is the duty of an airline to notify travelers of their flights status. When approaching the front desk about the flight, a desk person had the nerve to ask me if I realized that it snowed. He is quite lucky that I didn't file a complaint. I have no words to describe my disgust for his poorly timed sarcasm, especially because this flight was en route to a family emergency."
Pros: "The crew was excellent and the flight attendant was very humorous. We arrived 30 minutes early to our desination."
Cons: "It was a very tiny plane and also by far the loudest plane I've been on."
Pros: "Plane was on time. Big plus."
Cons: "I didn't utilize the entertainment or food. The seat was a little cramp and I probably should have upgraded."
Pros: "Super hot on the flight. Hardly any A/C"
Cons: "First safety"
Pros: "The crew members were very accommodating and friendly. They do a wonderful job. When I told them that the power was not working in my seat and that I needed it for my CPAP (I call it my anti-snoring device), they arranged for me to move to another seat where the power worked for the CPAP. When the power did not work in the new seat for my laptop, they offered to let me charge it in a more powerful outlet near the galley."
Cons: "The power didn't work for my laptop. It did work for my CPAP device. Some of the seat control buttons were out of order."
Cons: "They know better than me"
Pros: "Great crew!"
Pros: "It was perfect to me , im in so much pain spiritually and you guys makes me feel home."
Cons: "Everything was good"
Pros: "Comfortable because the plane wasn't full."
Cons: "Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies."
Cons: "The most unprofessional ground staff I have met coupled with the most disorganised airport"
Pros: "The staff was nice and helpful"
Cons: "We were so extremely delayed"
Pros: "Very average experience."
Cons: "Very average experience."
Cons: "The orderliness during boarding needs more work"
Pros: "the flight was very nice and I thank all the crew for their kindness."
Pros: "Loved the meals and the leg room"
Cons: "The entertainment could have been better but overall was not too bad"
Cons: "Always delaying, catastrophic food."
Pros: "New plane but movies are old. Too sad"
Cons: "Toilets and hygiene"
Cons: "The entire flight was great!"
Pros: "I have only flown one better airline.....Emirates. The crew service was unbelievable. Wonderful experience. I have a new primary international travel carrier!"
Pros: "The customer service from crew members"
Cons: "The snacks"
Pros: "Cheap fare, no frills."
Cons: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."
Pros: "Seats are delapidated and food is ok!"
Cons: "Crew were very good"
Pros: "It is an African airline so I am doing my best to support it. I am grateful I was allocated to a hotel for my long layover"
Cons: "I had a long layover in Addis and the hotel I was allocated to could improve its service. I was expected to be served breakfast in the morning. My flight was at 820 am There could be some improvement on food"
Pros: "Overall it was good flying experience. They upgraded me to an exit row for free when I checked in and asked, which was nice. We had a blanket, pillow, and toothbrush kit on our seats. They fed us and had in flight entertainment. This was a 10 hour flight, so its so important to get these types of amenities. I flew a different airline to my destination, and they didn't feed us at all! It was terrible! Ethiopian was much better!"
Cons: "The food wasn't very good (but most airline food isn't), the flight attendants didn't seem to be working much of the flight, just hanging out with each other (I was seated near them), and I really wish there was more room to get up, move around, and stand. On a 10 hour flight you can't sit the whole time. Wish the seats were a little wider, especially for such long flights."
Cons: "I used ethiopian on my way back too they told me my bags will go all the way to my final destination and it did not my bags are now LOST!! Crew is not attentive Food was so bad! I ecpexted quality in all areas but not even close."
Pros: "Staff very friendly"
Cons: "Bathroom cleanliness"
Pros: "Spacious seats, attentive flight attendants"
Cons: "Bathrooms were messy and ran out of soap in one."
Pros: "The crew members are very friendly, always smiling and attentive."
Cons: "The entertainment system needs an upgrade. Touch screens unresponsive."
Cons: "Rude Staff"
Pros: "Comfortable, excellent service"
Cons: "Nothing - everything was fine."
Pros: "Flight Attendants excellent and always smiling"
Cons: "Should be able to select your own movie"
Pros: "The flight attendants."
Cons: "The aircraft. Its an older and much used 777 200. Seats, bathrooms, etc have lots of mileage. Needs overhaul."
Cons: "Checkin luggage did not get loaded onto the connecting flights at addis ababa. Had to wait two days for the next flight from addis ababa to gaborone botswana to receive our luggage. The ethiopian air office in gaborne was helpful straighteningbout the situation. I would fly ethiopian air again."
Pros: "On time."
Cons: "Dirty bathrooms, mediocre entertainment."
Pros: "Crew and service"
Cons: "On board entertainment was not up to date. Old movies. Little choice."
Pros: "Great service!"
Cons: "They almost didnt let me on the plane after THEY messed up by not including my ticket number on my ticket. I had to call my parents in Washington DC from Nairobi, have them drive out to Dulles airport and work it out at the Ethiopian office there to give the OK for me to get checked in in Nairobi. The whole process took about four hours and three managers all while I was stewing, worried I wouldnt make it on my flight."
Cons: "Staff didn't seem very efficient. Flight sat on runway for awhile and braking was very abrupt. Bags took too long at the dar airport."
Cons: "Seats were so uncomfortable, like three airline doesn't care about comfort. The food, which is usually decent, was also below par."
Pros: "Great service! Friendly and on time!"
Cons: "A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses"
Cons: "Same as above"
Pros: "New aircraft 777 from Boeing"
Cons: "Food was so poor. Only option was chiken"
Pros: "Seats were comfortable & some of the cabin crew were courteous"
Cons: "Flight delayed due to confusion at boarding gate, unprepared airport staff, wrong info on monitors. Again lack of food, forced to take whatever food they give you or you're told sorry, how can one side serve only fish while the other side chicken??? Vegetarians doomed as they don't get anything & are left without food! Major improvement required in food choices & availability! Our row of seats did not have volume on the tv monitors hence could not use!"
Cons: "I find it exceptionally bizarre that for a company whose name represents a country that spends more than half the year fasting that there isn't an option for this unless you specifically ask online."
Pros: "The service during the flight was perfect"
Pros: "The flight was delayed 4 hrs"
Cons: "I ordered a vegan food. The crew had difficulties in delivering this simple thing"
Cons: "Very very old aeroplane"
Cons: "I wasn't able to use the in flight entertainment at all."
Pros: "EVERY THING WAS ON TIME"
Cons: "FOOD NOT GOOD"
Pros: "The flight crew and services"
Cons: "some air hostesses were mean and unpresent when needed"
Pros: "At checking in they did not mind allowing the less than one Pound extra weight"
Cons: "I speak only German and the did not translate to German their announcements but they did in french"