Daily cleaning, installation of cabin HEPA filters on flights from Washington to Genoa
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Italy has extended the ban on non-essential travel between its regions until March 27.
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Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 13h 45m.
In the past 3 days, the cheapest round-trip tickets were found on TAP AIR PORTUGAL ($711) and KLM ($1,001)
From Washington to Genoa, Wednesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Genoa back to Washington , the best deals are generally found on Thursday, with Saturday being the most expensive.
When flying out of Washington you will be using one of these airports: Washington Reagan-National or Washington Dulles Intl. You will be landing at Genoa Cristoforo Colombo, also known as Genoa Airport.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Washington to Genoa.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Genoa from Washington is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Genoa with an airline and back to Washington with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Genoa from Washington up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "quick and easy flight"
Cons: "no entertainment screens at all!"
Pros: "of everything"
Cons: "Nothing, all right"
Pros: "The crew was very attentive and had great personality. They anticipated any needs we had."
Pros: "When my initial flight was delayed significantly, the gate agents went above and beyond to help me get on an earlier flight so I didn't get home too late."
Cons: "Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now."
Cons: "We weren't alerted there was a chance of delays. Over two hours late."
Pros: "They were awesome"
Cons: "Nothing I was at my best on the best airline and crew"
Pros: "Quickly moving through the airport."
Cons: "Take out old planes. It was really run down."
Pros: "The plane was nice"
Cons: "I’m still sitting in Minneapolis so I would have liked to be at my destination. And I had to pay for the overnight accommodations."
Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."
Pros: "Crew was friendly."
Cons: "Wish the seat was more comfortable. Landing was jittery and bumpy."
Cons: "It could have left on time or they could have told us they weren’t leaving and let us get some sleep."
Pros: "The flight attendant from IAD to MSP called Bernadette was wonderful!"
Pros: "Super comfortable seats. Lots of movie options."
Cons: "Food was not very good"
Pros: "Flight was smooth, arrived early..crew was prompt and courteous."
Pros: "Crew and entertainment options were great."
Cons: "Cabin was very loud, with jet engine noise. Could not block it out. Seats were not comfortable."
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "Fly attenden alwas with a beautiful smile"
Pros: "Same exact comments as first flight"
Cons: "Not a complaint"
Pros: "Great service"
Cons: "No complain"
Pros: "Nothing particularly stands out. I did arrive safely."
Cons: "First class did not come with lounge access? Drinks were not cold. Bathrooms were falling apart and came with a disgusting odor. Time to retire these aircrafts."
Pros: "On the first leg I liked the entertainment options. There were plenty of current content to watch and the screen was good enough. I still resorted to my iPad after a while but it was more because I wanted to watch something specifically rather than I had to. The food was decent but as usual the good stuff runs out before you get your turn. Order special food next time."
Cons: "I don’t like any airlines boarding process in general. They always seem inefficient and slow. I didn’t like the free headphones they passed out. They’re so awful that they really ruin whatever you’re trying to watch."
Pros: "Flight attendants were nice based on the situations beyond their control."
Cons: "Flight was delayed for about three hours, due to mechanical issues with the second engine not starting. We sat on the the plane for over an hour and half. Some people that missed their connection flights were offered hotel stay. Others that had no connection flight was not offered anything for the several hours of delay that occurred."
Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."
Pros: "That I landed safely"
Cons: "1st class was horrible."
Cons: "I have traveled with my luggage plenty of times through airports and the flight from washington to jacksonville, my luggage came back to me cracked and broken. I was surprised that Delta handling was worse than any of the cheaper flights I normally take and will not be checking any baggage with Delta again."
Pros: "Great and friendly crew"
Cons: "baggage rules, check in with baggage, change fee for flight when it was not customers issue that caused the 5 min delay! Unable to reach reservation desk on line or via phone (neither was the gate agent)"
Cons: "Seats a bit cramped"
Cons: "Seeing as I’m still waiting for my flight, more than five hours later I am not inclined to rank it highly. This airport is an embarrassment and I will try my best to never fly Delta again. Weather is no excuse for this."
Pros: "My flight was canceled but Delta rebooked me on a flight leaving at about the same time as my original flight, which arrived just a little later than originally anticipated"
Cons: "My original flight was canceled"
Pros: "Arriving to the destination"
Cons: "Delayed two hours"
Pros: "Got to my placs"
Cons: "Lol put the two fattest people next to each other"
Pros: "The fact that there were no snakes on this plane :-)"
Cons: "Same issue... there were no snakes on the plane :-/"
Pros: "Friendly crew"
Cons: "Long layover in Atlanta. Terrible terminal setup in LAX . Although we were on two connecting Delta flights, we had to leave the arriving terminal and take a bus to another. The second terminal (Terminal 2) was small, crowded, and had few food options."
Pros: "Flight attendants and cookies. That's it."
Cons: "We left DC late because of Delta's inefficient boarding process. We landed in Atlanta late. Our flight to Sioux Falls left early, without us. My pregnant wife and I made it to the gate 4 minutes before the scheduled departure and they told us the plane was already gone and there was no way for us to get on the plane. Our bags did make it to Sioux Falls, so my wife didn't have her prenatal vitamins, , we had no clean clothes and we were forced to spend the night in Atlanta. The saddest part of yet another terrible experience with Delta was that they offered us a "discounted" room at a terrible Howard Johnson for $72. I looked online and the same hotel was $65 to book on Kayak. So basically Delta was trying to scam us after they screwed us. Thanks Delta! Instead we paid $200+ to stay at an airport hotel. Every time I fly Delta I regret it, yet occasionally I get forced to take their awful airline to get somewhere I need to go. It never fails to add another bad Delta experience to my long list of failings from this SAD!!! airline."
Cons: "There delay"
Pros: "The crews were very friendly and everything went as planned. It was a nice flight."
Cons: "I didnt like that my flight was canceled and rebooked for no reason. This created me big problem in Athens that they couldnt find my ticket in delta. Also I didnt like that i had to stand and wait for 3 hours in the line because my flight was canceled but no one could let us know if there gonna be any flights within the day. I slept in the airport because i couldnt find a hotel to spend the night close to the airport. They were all full and i had no time to find one since I was waiting there for 3 hours with no informational. I slept on the floor and delta didnt even offer us a blanket. That was my worst trip ever."
Pros: "The flight was smooth and the food selection was surprising delicious. The crew was very attentive."
Cons: "The leg room was much less than the last time I flew Virgin (booked via Delta) and made for an uncomfortable trip. Could not sleep as a result. If you're tall like me you'll need to book a higher seating category."
Pros: "Everything was great"
Cons: "Nothing everything was fine"
Cons: "paying extra for leg room and checked bags"
Pros: "The crew was great and nice. Very professional and clearly made safety number one."
Cons: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
Cons: "Had trouble with entertainment console are 36d"
Cons: "Being scammed by the Chinese, China Southern"
Cons: "Too cramped for a flight more than 90 mins - even in the "comfort+" section. This plane configuration is fine for much shorter flight routes"
Pros: "I am 6'6" 300 pounds ... So I regularly book first class for trips over 2 hours in length ... Delta remains my #1 choice for both value and overall experience in first class. The difference between Delta and all other domestic carriers is just overwhelming. United and American/US Air could learn a lot from Delta. I could have flown this trip direct on United, but chose to fly through Atlanta on Delta for less money and a better experience from the baggage check to the gate to the in-flight experience."
Cons: "The plane was cramped"
Cons: "Frankfurt connecting flights, security, and Passport control are terribly inefficient, with unclear guides to get passengers from B gates to A gates."
Cons: "Food poor going to Munich , legroom poor."
Cons: "better accommodation of passangers"
Pros: "Everything except the checking in process"
Pros: "I'm tall so the suit was somewhat uncomfortable."
Cons: "Other than the tight space I have no other complaints."
Cons: "You canceled my trip"
Pros: "Very amazing"
Cons: "I was in the middle seat and my neighbor was a mentally challenged person who should not have travelled. She annoyed me the whole trip. Movie selection was very disappointing."
Pros: "The boarding process was well organized and fast."
Pros: "Touch screen is sharp and responsive."
Cons: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."
Cons: "2 hours Delayed and operated by United ..."
Cons: "The temperature on the airplane was uncomfortably warm. Not sure what was up with the AC but I had to change clothes and freshen up once arriving at my layover."
Cons: "We were unable to fly this trip."
Pros: "The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful."
Cons: "My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!"
Cons: "The last rows are too near from the toilets or perhaps they weren’t clean when we left Washington"
Cons: "A bass blasting private event at the airport near Lufthansa gate"
Cons: "Seems like they want to nickel and dime you for everything now..."
Cons: "My baggage didn't come on time. I have to stay at the airport for additional 3h"
Cons: "The air on the plane was unable to be controlled."
Cons: "Wish we’d had a bit more legroom"
Cons: "Food wasn't the best but did honor my special diet request."
Pros: "new clean aircraft."
Cons: "no breakfast."
Pros: "On time"
Cons: "Walked a very long way in Frankfurf airport to transfer to another flight."
Cons: "Frankfurt Airport is awful! Finding how to go thru immigration and being sent to three different places. Trying to figure out how to get to baggage claim. And the. Sorting out trains into the city. Worse than Charles de Gaul and I thought that was the real rock bottom."
Cons: "I gave up my seat to permit an elderly couple to sit together There was an open aisle seat forward from where I was to sit and was not allowed to sit there, instead I sat i na middle seat One good deed did not another"
Pros: "I'm so glad with all workers in the plane, excellent !!!"
Pros: "They were nice"
Cons: "They were good"
Cons: "Not enough room. Aisle seat was too narrow and short."
Pros: "Better then United airline"
Cons: "Everything was awesome"
Pros: "On time"
Cons: "The food, kids friendly"
Pros: "On time all the time"
Cons: "Food getting worse year after year."
Cons: "Lost my luggage ., not happy"
Cons: "Need free WiFi on international flights"
Cons: "bad weather, not your fault"
Cons: "A man sitting behind me probably took off his shoes and it was just terrible to smell his stinky feet..."
Cons: "24 hr delay. I was supposed to fly Lufthansa and had to deal with idiots from United from Jacksonville to IAD."
Pros: "My parents had a wonderful experience. Very professional and courteous!"
Pros: "Lufthansa always does an excellent job."
Pros: "Timely departure."
Cons: "Fruit and a muffin is not enough for breakfast."
Cons: "No vegan food"
Pros: "Fast boarding, on time"
Cons: "Too cold in plane, announcements too loud"
Cons: "Boarding three planes to three different destinations from the same gate is very confusing."
Cons: "It was too cold on the plane."
Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."
Pros: "Services is good ."
Cons: "Food can be better"
Pros: "The crew."
Cons: "The time between flights."
Pros: "Great crew."
Cons: "Ran out of business class meal. Substituted a Econ class."
Pros: "Excellent crew, good food & movie selection."
Cons: "Flight got cancelled"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "Seat was comfy and spacious for economy class"
Cons: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Cons: "Too hot inside the aircraft"
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "The crew"
Cons: "Seat comfort"
Cons: "We had 4 hour delay causing a stop over at 3am. So yeah"
Pros: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Cons: "A lot of delays, on both flights. We spent twice as much time waiting than flying."
Pros: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Pros: "The crew was amazing and the food was great."
Cons: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Cons: "not really"
Pros: "Crew was good"
Pros: "The crew!!"
Pros: "They considered my reguest of vegiterian food."
Cons: "I have no complaints."
Pros: "Nothing to mention"
Cons: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Pros: "Overall booking and airport was ok. Food was also actually quite good."
Cons: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Cons: "Our lougage did not arrive"
Pros: "Great service"
Cons: "Very slow service at checkin, was not even available when I arrived at the airport"
Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"
Pros: "Great on board service from a very professional crew."
Cons: "Can't think of a thing."
Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."
Cons: "Flight was cancelled."
Pros: "Friendly in-flight personell"
Cons: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Pros: "Nothing really"
Cons: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."
Pros: "Flight crew; legroom even in cheap seats."
Cons: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Pros: "Very friendly and helpful personnel."
Pros: "Helpful and smiling cabin crew."
Pros: "Everything. A truly faultless experience!"
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Pros: "Easy boarding, plenty of room"
Pros: "good service"
Pros: "The included snacks and the seats."
Pros: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."
Pros: "The crew were pleasant"
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "On time."
Cons: "No negative"
Pros: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Cons: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."
Pros: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Cons: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"
Pros: "Smooth flight"
Cons: "More food, more water"
Pros: "The flat bed"
Cons: "The Captain made loud announcements waking you up"
Cons: "The flight was delayed. Food is miserable."
Pros: "Crew very good nice fligth too"
Cons: "Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life."
Pros: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Cons: "Train the staff to be nice and pleasant"
Pros: "We upgraded to first class and everything was perfect!!"
Pros: "The crew and personal were ok."
Cons: "They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment."
Pros: "Fairly new plane with clean/comfortable seats"
Cons: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"
Pros: "It was one of my best flight"
Cons: "Everything is perfect"
Cons: "They don’t even give glass of water in business class. Terrible attention."
Pros: "The crew on the plane was very professional and helpful, even with other passengers that weren’t very courteous."
Cons: "There was only one person checking people in, which was not enough to move things along. There was also confusion over whether bags had to be checked or not, with one person giving us tags but then no one looking at the tags prior to boarding. The whole check in process seemed poorly organized."
Cons: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."
Cons: "We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee"
Pros: "The Tap flight was an hour late causing me to miss my connecting flight with Tap and my car rental. Attendant NO help. Sent me wrong place!!."
Cons: "Better flight attendants who know how to help. Never TAP again!!"
Pros: "Great flight"
Cons: "All great"
Pros: "The only salvation was the entertainment choices. ."
Cons: "The planes need to upgrade the seats. When we were served food if the person push their seat back your food tray would flip like two did on our flight. Staff was jaded and sarcastic. I'm glad I had a discounted flight. I'd be angry if I paid full price. Poor staff, seat architecture, and poor food."
Pros: "The food and service during the flight was great. Enjoyed the meals and they offered drinks frequently. Complementary wine is also a big plus compared to other airlines."
Cons: "The luggage situation. We were very annoyed that we didn’t get a carry on bag and had to pay $92 each for every checked bag. I travel frequently and have never experienced this with another airline."
Pros: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Cons: "Flight was delayed which was out of their control"
Pros: "A short but very pleasant flight and food was served, excellent in every category."
Cons: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."
Cons: "Dinner (entree, salad, shrimp appetizer, roll, and flan) and breakfast (fruit,croissant, roll,meat, cheese) were delicious -- but left us stuffed.Outstanding service. Milk or creme with coffee would have been nice."
Pros: "the crew was very helpful and friendly"
Cons: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."
Pros: "The price for Businesses Class was very affordable, wine & food was good, also received a charmingly designed toiletries kit to top it off. Crew all helpful."
Cons: "We were delayed and sat on runway for 45mins, they did however turn on the entertainment screens and announcement was made to inform us about it."
Cons: "I was dehydrated because I could barely get enough water to drink"
Pros: "The service appeared to be good but everything was rationed"
Pros: "No delays and much nicer staff than last time."
Cons: "Seats are very tight and legroom is very limited, specially when person in front of you recline the seat. Also, you feel the hard plastic in all your bones.. more cushions will be appreciated... Specially for an 8 hours flight."
Cons: "My luggage did not make it to Florence from Lisbon. Very unhappy about that."
Cons: "Tap changed the times on my original flight from Portugal to Rome then changed the times from my first flight from Boston to Portugal making it impossible to connect from Portugal to Rome.both flights were tap airlines. We were charged 462.00 extra to take the next flight out 3hours later. We were charged twice for the same flight from Portugal to Rome. It was not our fault that we could not connect in Portugal, every other airlines would make resonable accommodations with out any extra charge. We both feel cheated by tap airlines and it made our vacation very stressful trying to resolve the double charge. It has not been resolved as of yet and we our very disappointed on how we were treated. can’t get anything other than the blame being passed around."
Pros: "Nice staff"
Cons: "Nothing to eat, not even paying."
Cons: "Ground personnel one crew member in particular was unfriendly uncaring and unwilling to find a responsible resolution for the problem"
Pros: "Staff courteous compared to our previous TAP FLIGHT"
Pros: "Great experience"
Cons: "Crew was helpful. Flights were on time and overall experience was very good."
Pros: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights."
Cons: "The flight attendants didn't come around with anything to drink, except with meals. All international flights I have been on offer multiple drinks through the flight. They charged $80 for a suitcase. This was not a discounted ticket."
Pros: "The extra room and comfort the business class provides"
Cons: "The business class cabins are not up-to-date and state of the art. The seats are not comfortable. On my outbound flight, the seat did not fully lay flat. The electrical outlet was old and worn out and ended up not charging my devices because it was too loose. They need to install USB outlets like everybody else. Needs more luxury like others in business class"
Cons: "The delay on the take off"
Pros: "Paid a bit more for roomier seats up front and worth it. Seemed like newer aircraft with "leather" seats and better padding than the older aircrafts."
Pros: "staff was fine. Food was kind of tasty."
Cons: "seats were quite small. no onboard entertainment."
Cons: "Your change and return policy is a ripoff."
Cons: "The delay which caused us to miss our connecting flight and as a result being stranded at the Lisbon airport for 6+ hrs. This would have been avoided if there was proper communication within the airline-- an absolutely irresponsible way to handle our plight. The ground personnel themselves admitted that no one informed them of our arrival time. True or false? go figure.This all occured while they refused to allow us on board our plane that was still at the gate and nowhere near taking off. This also resulted in rescheduling our ground transfer, which resulted in additional expense. Overall, a nightmare of an airline. Avoid."
Pros: "The seats were very comfortable and there was a n extensive selection of great movies to choose from."
Cons: "There were 2 screaming children in the row next to me. The parents did not handle themselves well. On the brightside, the crew did everything they could to help better the situation."
Pros: "Crew, plane, service."
Cons: "Terribly long line in Lisbon airport to check in."
Pros: "TAP and the personnel from TAP were fantastic."
Cons: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."
Pros: "Great flight! Unexpectedly good amount of food and good entertainment. On time. Seats were comfortable w good room."
Cons: "Boarding was pretty disorganized and crowded and seemed like it took even longer than it normally takes. we were lined up for a while before boarding initiated."
Pros: "A short flight, on-time."
Cons: "Tiny seats"
Cons: "this was a very last minute flight to return home. It was cancelled within hours. I am very disappointed."
Pros: "Great planes. Very professional and helpful staff. Lots of leg room"
Cons: "Seats were extremely uncomfortable"
Pros: "All included extra inches of leg room and personal entertainment system at no additional cost. Food was excellent on our way to Europe, not so good on the way back but still decent. The crew was professional and courteous and the boarding process (two kids included) was very smooth. This has been our BEST experience with an airline in 15 years of traveling annually to Europe. I will book with TAP for now on."
Cons: "Terrible food, old plane, ticket fare very expensive. TAP never more."
Cons: "changed 2 times the departure time and I lost my train to Rapallo, having to sleep in Genova. Had to buy other ticket to Milan and loose this ticket I had bought.,..."
Cons: "Strike delay. Very poor food. Cramped chairs. I flight entertainment"
Pros: "Flight was smooth"
Pros: "Easy check in and easy baggage claim"
Cons: "They can easily work on the food"
Pros: "Seamless boarding, departed and arrived on time."
Cons: "Very surly and unhappy looking crew"
Pros: "The site was convenient and comfetable"
Pros: "The crew was really extremely courteous - and because it's off season, there was a lot of spare space."
Cons: "The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)"
Pros: "Very new and clean plane."
Cons: "Nothing it was all good."
Cons: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"
Cons: "We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance."
Pros: "Cheap fares and direct flight"
Cons: "Entertainment very poor. Would recommend a kruger selection of movies and preferably to be available to watch once we are on the plane waiting for take off. Economy class space limited ."
Pros: "I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure."
Cons: "Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome."
Pros: "Good flight"
Cons: "Too short time between the flights, almost lose the connecting flight."
Pros: "The fact that I had more legroom than I expected was surprising."
Cons: "The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment."
Pros: "I liked very muche the flights time table."
Cons: "I have nothing to add hear."
Pros: "Being able to chose my seats for free with the Millemiglia programme. The legroom was not bad."
Cons: "No hot drinks or food available to purchase inflight. The toilets were dirty and smelly."
Pros: "Boarding and in-flight crew very polite and professional."
Pros: "The lady at the check in counter was super nice, I was a few kilos over and she didn’t charge me extra"
Cons: "The plane looked old and dirty"
Pros: "Nothing about check-in and boarding."
Cons: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."
Cons: "SHOULD HAVE BEEN WARNED THAT THE IMMIGRATION TOOK LONGER THAN EXPECTED BECAUSE OF THE QUEUE."
Cons: "Got canceled and we were stuck in Rome. Had to spend $3k to get back to United States. Thank you Air Berlin for nothing"
Pros: "The helpful crew on the ground in athens"
Cons: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."
Pros: "We arrived in Dusseldorf, there was a wheelchair waiting thanks to AirBerlin, and the rest of the trip was excellent."
Cons: "Check in was chaos. A different Alitalia flight had been cancelled so there were mobs at the check in at 4 a.m. waiting for the Alitalia personnel to appear--AirBerlin was open and staffed, but Alitalia was at least 1/2 hour late and all check in had to take place in person at the counter and no counter was specified for our flight. I had requested wheelchair assistance (I'm 80 years old with back problems), but there was none available."
Pros: "Friendly staff"
Cons: "No free food, even drinks need to be paid."
Cons: "Read above."
Cons: "poor communication always, always late departure, seat space so small it baffles the mind on a long flight that they cram people into the plane in such a way"
Pros: "Entertainment choices, boarding efficiency, helpful staff"
Cons: "Delayed departure - then even more delayed arrival - stuck on tarmac. First row of extra leg seats are extra narrow to account for entertainment system."
Pros: "Staff was friendly."
Cons: "The flight attendant at the check in said our luggage was too big and needed to be checked. We got a ticket from her but when we got to the plane nobody said anything and we simply did what we had done all the previous flights we have ever taken, we stowed them in the overhead bins. The flight wasn't full and in fact some overhead bins were completely empty, but I guess she had her job to do and thought it wouldn't fit, but maybe she could have asked if we had used it before. I don't know why they say it's too big when we had been traveling throughout Europe for almost a month and had taken it on 4-5 flights and many other trips. It all worked out. Footnote Air France never made a issue of the exact same baggage that Alitalia said was to big. The bags fit fine on all airlines we have traveled. The flight was delayed 45 minutes which made my connection a bit tight. I was connecting to Air France which is part of The SkyTeam alliance comprises with Alitalia but my luggage could not be moved to the Flight to LAX so I had to get the bag I did check and go through the process all over again."
Pros: "Not much, but food was decent."
Cons: "Oldest plane I've seen in recent years, crew barely acknowledged our presence (talked to each other the whole time), no working air conditioning, and big metal boxes in front of the window seats that take up all of the leg room (yes these seats aren't cheaper."
Cons: "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"
Cons: "HORRIBLE seats. So unbelievably uncomfortable"
Pros: "Initially I was a little worried because Alitalia had given us some disappointments in the past, but it was the most convenient flight this time for our final destination.We had to take 3 flights to arrive to our final destination, 2 with Alitalia.The crew was polite, helpful. We were very happy that for the first time Alitalia didn't loose our luggage(!) and we got it in Athens. Thank you!!!"
Pros: "fast boarding"
Cons: "crews are extremely rude; whenever they had to move the cart in the isles they always ended up slamming every passengers arm without a single apology. and they have no control of the environment due to some young passengers were making loud noises during the whole flight."
Pros: "Food was ok"
Cons: "Almost 4hours delay, messy boarding, even worse connection, not all crew speaks English on the long haul..."
Pros: "Easy booking and boarding. Flights on-time very nice catching next flight in and hour and have to go through customs and change tefminals. Didnt feel extra anxiety about catching next plane"
Cons: "Our entire row of inflight entertainment was not working. It wasnt a huge deal but it would have been nice on an international flight LAX to Rome 11+hours. Also limited drink options. Water or cola from bottle and sm serving sizes. It would have been nice to have option of can or cup."
Pros: "Crew was good."
Cons: "No food served. No coffee. Just coca cola and water."
Cons: "No room and very uncomfortable"
Cons: "My luggage was not loaded on the aircraft! I have NO clothes for a special event! Unacceptable!"
Pros: "80 euro return from MLA to Rome, including bags. A snack & drink provided. Beat ryanair hands down!"
Pros: "Crew very nice on Air Berlin"
Cons: "Long layover in Rome."
Cons: "I had to book a separate $1500 flight"
Pros: "The food was very good and the crew was very nice."
Cons: "Boarding was an hour before take off."
Pros: "Same, food and crew were very good."
Cons: "Alitalia website/system was messed up, gave inaccurate information(boarding time, flight duration, landing time). Flight was delayed dramatically, boarding was an hour before takeoff. Reasonably comfortable but not clean, plane seemed old. Arrived very late to Tel Aviv, bag was ripped at baggage claim."
Pros: "Landing in Rome. Hotel after missing connection flight."
Cons: "Delay of 2 HOURES cosed missing a connection flight to Tel Aviv. Next flighr to Tel aviv 36 houres later !!!"
Cons: "I CHECKED IN 24 HRS AS REQUESTED AN BOOKED SEATS FOR FLIGHT & CONNECTION BUT COUKDNT PRINT BOARDING CARD ONLY AT THE AIRPORT.AT THE DESK THE ALITALIA LADY TRIED FIRST TO USPELL MY SEATS FOR 400$, THE SHE SAID THAT I DID NOT COMPLETE CHECK IN SO SHE IS FINISHING IT BUT I HAVE A CONFIRMATION OF THE COMPLETE CHECK IN.THEN SHE CHANGED A FEW TIMES MY RESERVED SEATS (AND SOLD THEM )AND AT FOR THE TRANSFER FLIGHT SHE BOOKED THE SAME SEAT FOR ME AND MY WIFE AND WE CORRECTED IT IN ROME,,,VERY BAD BEHAVIOR!!!"
Pros: "AlItalia Flight 629 was operated by Airbus A330-200, which is a smaller version of A300 family. The seats were comfortable with enough legroom. The service was OK: there was no cocktail service, but only a dinner, which was surprisingly tasty. Alcohol-wise they served only wine in coach, which was also available throughout the flight at the self-service station by the galley, Overall, I would rate the my flight as just Okay."
Cons: "The flight was delayed over 80 minutes due to "the wait for necessary paperwork," as the pilot has stated. During the wait for the departure, the a/c was off and it was very hot, stuffy and uncomfortable on board the plane. As a result of the delay, I barely made my connecting flight, and there were many passengers that missed their connecting flights."
Cons: "Same as above. I will never fly this airline again"
Pros: "Uncomfortable seats, mine had a giant metal box under the seat in front of me, so unable to properly place feet for a 9 hr flight. Flight attendants were blind when anyone needed attention."
Pros: "Left on time with no delays."
Cons: "Delayed in airplane upon landing in Rome. Barely enough time for connecting flight."
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