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Airports
Origin
Washington
$643
only
$643
$723
only
$723
Destination
Nairobi
$643
only
$643
Fri, Apr 27
IAD
NBO
20h 15m
Thu, May 10
NBO
IAD
21h 40m
Trip: 14 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16852 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
LHE
IST
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

IST
BOS
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children

DYU
IST
Mediocre 2.0

Flight was delayed by 5 hours and customer service in Istanbul consists of assholes who don't know much about customer service. They gave me their printed policy on flight delays and refused to do what the document requires them to do. I was one of the well treated one! They are bastards.

CPT
IST
Mediocre 2.0

The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel.

SFO
IST
Mediocre 2.0

Had ti spend while night in the Istambul airport. ....

No connection till following evning

Mon, Jan 22
DCA
NBO
20h 45m
Wed, Feb 7
NBO
DCA
22h 26m
Trip: 17 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1527 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

SVO
AMS
Okay 5.2

KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights...

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

Tue, Mar 6
DCA
NBO
25h 05m
Tue, Mar 13
NBO
DCA
30h 52m
Trip: 7 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14085 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.4
SYR
DTW
Excellent 8.0

Nice crew

Normal too squished conditions.

IND
ATL
Excellent 8.3

Ind-atl flight was absolutely amazing i couldn’t find really anything wrong with the flight besides spacing for seats

Spacing with seats

SEA
SFO
Excellent 10.0

Being on time.

LAX
SYD
Excellent 10.0

adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)

SLC
PHX
Mediocre 2.0

My flight got delayed for twelve hours with no compensation for a hotel.

Tue, May 1
DCA
NBO
27h 45m
Tue, May 15
NBO
DCA
29h 14m
Trip: 15 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1929 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
ORY
JFK
Excellent 8.0

it was cancelled so they got me on the next flight on Turkish

OUA
CDG
Okay 5.6

Seat comfort in business class Professional and friendly crew

Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?

CDG
RDU
Excellent 8.0

Friendly staff

Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly

YYZ
CDG
Okay 4.6

Got pillow, blanket, headphone and eye cover

Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge

CDG
TLV
Mediocre 3.0

Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight

Mon, Jan 8
IAD
NBO
19h 15m
Fri, Jan 19
NBO
IAD
24h 35m
Trip: 12 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17207 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
IAH
FRA
Okay 5.3

Excellent crew-seats were decent-not as good as Emirates., but doable. Seats from Frankfurt to Bengaluru in India were smaller than US domestic airlines-a feat thought unachieveable!!

Food was terrible-choice for dinner was Salmon or pasta with tomato sauce! Obviously picked the salmon which was sitting on a bed of soggy rice and a dinner roll that was so cold, I could cool my drink with! It was also hard enough to use for self-defense. The entertainment system was so bad, the kid behind me was punching the screen!! It took me 5 minutes to wait for the screen to respond and it was not much larger than my phone. Again, miss Emirates-this will be my last flight on Lufthansa!!!

JFK
TXL
Excellent 10.0

Everything was on time, the flight crew was unbelievably friendly, and the flight was empty which made it comfortable and very relaxing!! Highly recommend.

CAI
MUC
Okay 4.4

The business class seats which are a lot more costly than economy seats are no different than economy seats. Same seat and on a 5 hour flight they are awful. The only difference from economy is that the middle seat is left empty....a help toward comfort, but far short especially when the price difference is factored in.

FRA
CDG
Excellent 9.6

It was quick and smooth. Snack provided. Baggage arrived quickly.

MUC
DEN
Okay 4.0

When I missed the flight in Brussels I had no options re: changing my ticket as there was no ticket sales counter at the airport. Had to go to the travel agent and book a flight on another carrier.

Sat, Dec 30
IAD
NBO
37h 20m
Fri, Jan 26
NBO
IAD
41h 35m
Trip: 28 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 4562 reviews
Overall
7.4
Boarding
7.5
Comfort
7.3
Crew
7.7
Entertainment
7.5
Food
7.0
COK
AUH
Good 6.6

More protein in food

MLE
AUH
Good 7.3

The food was not good and our flight attendant was not attentive. He didn’t make the people in front of us put their seats back up for landing. There were no blankets when we requested one.

LHR
AUH
Mediocre 3.6

Etihad has gone downhill over the past few years and please consider this carrier as your last option for travel. They are simply not worth the money you save, considering the pain they make you sit through. Extremely poor service from the staff and they offer little to no option to you if the flight gets cancelled. They were not willing to accommodate my request to reroute to a new destination (which actually is cheaper than my original destination) as i was about to miss my consular appointment due to the flight cancellation and this was the only way I could make it. They outright said it's not possible, didn't even check if the flight to the new destination has availability or not. The staff especially at Heathrow is a joke, don't even bother reasoning with them.

JFK
AUH
Excellent 10.0

Upgrade

AUH
KTM
Excellent 8.0

Again, excellent flight crew.

Nothing to dislike.

Tue, Jun 19
DCA
NBO
21h 15m
Tue, Jul 3
NBO
DCA
28h 25m
Trip: 15 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 20153 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
SEA
YVR
Mediocre 2.0

Nothing

I was unable to board because I didn't have an ETA - I was unaware of this requirement until check in. I was only transiting thru Canada - the ground staff were horrible.

ICN
YVR
Excellent 10.0

Food

YEG
YVR
Good 6.0

Flight was delayed due to ATC

HNL
YVR
Good 7.6

Seats in business.

The food.

YWG
YYZ
Excellent 9.3

Size of seats and entertainment

Late leaving, slow baggage claim

Tue, Feb 6
IAD
NBO
21h 15m
Tue, Feb 13
NBO
IAD
21h 30m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16852 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
ATH
Mediocre 2.0

Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.

TIA
IST
Okay 4.0

I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227

LHE
IST
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

IST
SVX
Excellent 10.0

Стьюарды

Ничего

IST
BOS
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children

Tue, Mar 6
IAD
NBO
21h 15m
Tue, Mar 13
NBO
IAD
21h 30m
Trip: 7 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16852 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
LHE
IST
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

IST
ATH
Mediocre 2.0

Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.

ATL
IST
Excellent 10.0

Everything is just done way better than all the other airlines flying to Europe from America !!!

TIA
IST
Okay 4.0

I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227

DYU
IST
Mediocre 2.0

Flight was delayed by 5 hours and customer service in Istanbul consists of assholes who don't know much about customer service. They gave me their printed policy on flight delays and refused to do what the document requires them to do. I was one of the well treated one! They are bastards.

Tue, Feb 6
DCA
NBO
20h 45m
Tue, Feb 13
NBO
DCA
22h 26m
Trip: 8 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1527 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

JFK
AMS
Good 7.6

Two hours delay in the start.

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

Wed, Dec 13
IAD
NBO
42h 50m
Tue, Jan 2
NBO
IAD
41h 25m
$1471
Trip: 21 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jan 22
IAD
NBO
21h 15m
Wed, Feb 7
NBO
IAD
21h 30m
Trip: 17 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16852 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
SVX
Excellent 10.0

Стьюарды

Ничего

TIA
IST
Okay 4.0

I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227

IST
ATH
Mediocre 2.0

Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.

ATL
IST
Excellent 10.0

Everything is just done way better than all the other airlines flying to Europe from America !!!

IST
VIE
Mediocre 2.0

Older plane, uncomfortable seats, no individual entertainment systems. Long boarding without a lot of staff facilitating extra coat/overhead luggage storage because of winter, then we sat on tarmac for two hours because they missed their slot to take-off.

Sat, Dec 30
DCA
NBO
22h 10m
Mon, Jan 1
NBO
DCA
24h 00m
$1607
Trip: 3 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 13871 reviews
Overall
7.5
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.9
LHR
DUB
Excellent 10.0

A bit late getting started but very nice after that.

Must you charge for tea?

LHR
IAD
Good 6.3

the pre-boarding for families with kids was nice, the staff were helpful during the flight

The flight home to DC was fine. The flight going to London from DCA was horrible.The deserts on the kids meals had mold on them. My daughter was vomiting as a result of the food. It ate into our trip which was hard for us as we were visiting my grandmother who is not well. We contacted the airline about it and their proposed compensation was not what we were expecting. Honestly we plan to make an annual trip but based on our experiences with this trip maybe we'll choose a different airline.

BLQ
LHR
Good 6.3

I had to pay for my standard seat selection, even within the 24 hour period. They wouldn't serve me tap water, I had to pay for a bottle. The boarding process was abyssmal. Not a great trip.

LAX
LHR
Okay 5.6

Good food and service once on flight and again fixed connections before landing

Terrible boarding experience. Rude gate workers and almost two hour delay because of it

PVG
LHR
Good 7.3

Flight was smooth and on time. Good flying the 777. Lots of open seats in a not so full flight. The food was good for economy class and the flight attendants very attentive and looking for ways to serve.

The arm rests of the seating would not fold all the way up to allow me to spread to the 2 empty seats next to me. I laid across all 3 seats and tried to sleep, however had the armrest jammed into my back and legs. Also, it took too long for the cabin crew to get the passengers convinced to close the window shades, so the cabin was brightly lit for the entire flight.

Sun, Jan 21
DCA
NBO
20h 45m
Wed, Jan 24
NBO
DCA
24h 50m
Trip: 4 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1527 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

SFO
AMS
Excellent 10.0

From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.

The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

JNB
AMS
Excellent 8.0

Good multi media access and content

AMS
ATL
Good 7.0

newer plane, good staff

need better and more food options, more often

Tue, Jun 19
IAD
NBO
18h 45m
Tue, Jul 3
NBO
IAD
22h 51m
Trip: 15 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 1929 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.2
Entertainment
6.8
Food
7.1
DTW
CDG
Excellent 8.0

The crew was good and very good pilot's

No leg room between seats

YYZ
CDG
Okay 4.6

Got pillow, blanket, headphone and eye cover

Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge

CDG
TLV
Mediocre 3.0

Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight

CDG
PRG
Excellent 8.6

It was on time and the crew was good

The food wasnt upto the mark

CPH
CDG
Okay 5.0

Nice food Right in time Police and customs formalities easy

Poor comfort in business class No entertainment at all

Wed, May 16
DCA
NBO
25h 00m
Wed, May 30
NBO
DCA
22h 56m
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1527 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
SVO
AMS
Okay 5.2

KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Also, really tired of the fake business class on these flights...

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

JNB
AMS
Excellent 8.0

Good multi media access and content

JNB
AMS
Excellent 9.6

Comfort economy well worth the extra.

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

Tue, May 1
IAD
NBO
20h 15m
Tue, May 15
NBO
IAD
21h 40m
Trip: 15 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16852 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
VIE
Mediocre 2.0

Older plane, uncomfortable seats, no individual entertainment systems. Long boarding without a lot of staff facilitating extra coat/overhead luggage storage because of winter, then we sat on tarmac for two hours because they missed their slot to take-off.

IST
BOS
Good 7.3

Low engine noise and vibrations. Temperatures were comfortable

Seat back stuck and wouldn't recline. 11 hours sitting upright not comfortable at all. Noisy children

DYU
IST
Mediocre 2.0

Flight was delayed by 5 hours and customer service in Istanbul consists of assholes who don't know much about customer service. They gave me their printed policy on flight delays and refused to do what the document requires them to do. I was one of the well treated one! They are bastards.

IST
ATH
Mediocre 2.0

Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience.

TIA
IST
Okay 4.0

I am handicap and had to take my carry on baggage off the plane with the help of other passengers so I decided to take a different airline back to my surprise the help me with my luggage and carry on and from the moment I arrived at the gate toll I got out of the airport in jfk I was not allowed to pick ip my baggage they did everything I would like a call back from you 2036757227

Wed, Apr 4
DCA
NBO
34h 20m
Mon, Apr 16
NBO
DCA
23h 36m
Trip: 13 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1527 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
JNB
AMS
Excellent 8.0

Good multi media access and content

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

DMM
AMS
Okay 4.3

staff was fine

old old plane, very uncomfortable. Tiny bad screen made movies pointless

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

AMS
PRG
Excellent 10.0

Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight.

Nothing!

Sun, Jan 21
IAD
NBO
21h 15m
Mon, Jan 29
NBO
IAD
21h 30m
Trip: 9 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16852 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
BGW
Good 7.0

Boarding was completed very quickly. Flight arrived on time

Screens were very small Issue with with overhead space

CPT
IST
Mediocre 2.0

The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel.

IST
VIE
Mediocre 2.0

Older plane, uncomfortable seats, no individual entertainment systems. Long boarding without a lot of staff facilitating extra coat/overhead luggage storage because of winter, then we sat on tarmac for two hours because they missed their slot to take-off.

ATL
IST
Excellent 10.0

Everything is just done way better than all the other airlines flying to Europe from America !!!

SFO
IST
Mediocre 2.0

Had ti spend while night in the Istambul airport. ....

No connection till following evning

Sun, Dec 31
DCA
NBO
44h 50m
Tue, Jan 23
NBO
DCA
24h 31m
Trip: 24 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 1527 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.5
Entertainment
7.2
Food
7.5
FCO
AMS
Excellent 10.0

Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam

ATL
CLE
Okay 4.6

old plane, tight and uncomfortable

SFO
AMS
Okay 5.0

Crew was very helpful.food

Food was not upto the mark.

LHR
AMS
Good 7.6

I was pleasantly surprised they had a snack service on such a short flight. The flight attendants were very friendly

Amsterdam customs is the most disorganized I have ever seen. With the number of tourists entering the country you would think they would have done something about it. There were only 2 customs agents!! One for all passports and 1 for all passports. We were in the customs hall longer than we were in flight!

JFK
AMS
Good 7.6

Two hours delay in the start.

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