Find cheap flights from Washington to the United Kingdom
Good to know
|August||Best time to beat the crowds with an average 6% drop in price.|
|June||Most popular time to fly with an average 7% increase in price.|
Average price round-trip
|$839||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to the United Kingdom
- Looking for a cheap flight? 25% of our users found tickets from Washington to the United Kingdom for the following prices or less: to London $273 one-way - $581 round-trip
- Book at least 3 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to the United Kingdom is January.
- Morning departure is around 20% cheaper than an evening flight, on average*.
FAQs - booking United Kingdom flights
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Top 5 airlines serving from Washington to the United Kingdom
Scores according to KAYAK customer reviews
Pros: "Great, friendly, professional crew, clean comfortable plane. Loved that full dinner and baggage and wine was included in an economy class overnight from DC to London as well as breakfast. Best flight in a long time, will definitely fly again."
Cons: "the tv screen's touch screen capabilities could use an upgrade, it was a hassle to navigate, not very sensitive to touch."
Cons: "The plane seemed to be a little bit old, especially entertaining equipment"
Pros: "Nothing. The whole experience was horrible."
Cons: "I didn't make it to Siem Reap because the first leg of the trip from IAD to London was cancelled by Virgin Atlantic after it was fully boarded. The excuse was that a flight attendant had food poisoning and was unable to fly and so the entire flight was cancelled. The Virgin team seemed unconcerned and showed NO sense of urgency to try and get people rebooked. Their solution was to rebook everyone on an evening flight the next day. If a passenger was only going to London, that was probably fine. But for people with connecting flights -- or like me with multiple connecting flights -- that wasn't acceptable."
Cons: "Seats in economy are way to small and very uncomfortable if tall. Too close to the seats in front of you. I was miserable all the way to London."
Pros: "Smooth flight"
Cons: "My economy window seat was just too cramped for a big guy on a nine hour flight"
Pros: "Good notification re a 30 Minute delay. Obtaining board passes was a breeze and love where I can save the passes to my wallet on my mobile device. Flight crews were helpful, cheerful and professional."
Cons: "With seats being so tight causing an issue when getting in and out of seats."
Pros: "I felt that they were very thoughtful about the fact that it was a long flight. We got two small meals, which was perfect, and even a little gift bag with a sleep mask and toothbrush and such in it. These were just a couple of the many nice touches included in the flight."
Cons: "Very small quibble: the screen resolution, or maybe the contrast, of the personal video players was not so great. This was fine in most cases, but it meant I could not watch videos that had subtitles. Not a big deal but possibly worth fixing. Thanks"
Pros: "The flight was late but the pilots made up most of the time"
Cons: "Uncomfortable seats"
Pros: "Quantity of food was less for the dinner time..but overall experience was good.."
Pros: "Safe flight, good crew"
Cons: "Food quality was poor."
Pros: "Just the food and boarding was fine."
Cons: "Everything else was bad. I think crew were a little rude!"
Pros: "The crew was friendly and did a great job."
Cons: "The seats were a little tight."
Pros: "Smooth boarding process"
Cons: "Delays caused us to miss our flight from London to Vienna"
Pros: "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Cons: "Vegetarian food selection could be better, need more content in movie selection"
Pros: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Cons: "Sound didn't work on some of the entertainment choices"
Pros: "Nothing - except the toilets with tabs for lifting the seat & adjustable headrest. They forgot to load our toiletries overnight pack too!"
Cons: "The 787 has vastly inadequate Economy toilets - ONLY 4! For 200 passengers. Inadequate lighting for,boarding, unable to activate reading lights until AFTER TAKEOFF = groping in semi darkness, BAD! No window blinds = woken up by blazing sun in middle of 11 hr night flight, even with sleeping pills my sleep was wrecked, even with eyemask. Passengers penned in on narrow aisles by trolleys, unable to walk around plane & risk of DVT. Passengers disempowered by restricted space, lighting, mobility. I want more control over my personal mobility &, lighting. Horrible headsets (bring my own). This flight departed 2.5 HRs LATE from JHB & the crew & cavin service was SLOW. NO requested second cup of tea brought - I waited 20 mins & climbed over trolleys to get another one, even though it was requested of cabin crew. Do they just ignore us? Or forget?"
Pros: "The service, the service. My wife got a cheese and fruit platter after dinner. Crew went out of their way to make us feel special and welcomed. Excellent service."
Cons: "Nothing to complain about."
Pros: "On time, everything normal."
Cons: "Seat space so small that my knees were up against the next seat, even without it tilting back."
Pros: "The service went a mile farther. It is my favourite airlines!"
Pros: "Very good on board services and nice crew"
Cons: "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."
Pros: "The space you have with your legs is sufficient and the chairs are very comfortable. The food was really nice. I enjoyed the trip, although it was a long one."
Pros: "Everything was great ! The staff very nice and the plane is absolutely amazing .."
Cons: "We paid for extra leg but there was no difference between normal and extra .."
Pros: "Mostly everything was fine."
Cons: "Not really anything particularly that I didn't like."
Pros: "It was a great experince we enjoy the flight other than the delay on the luggage"
Cons: "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."
Pros: "I loved wine and whiskey. Blanket and blindfolds, headphones helped me sleep. Care packet with toothbrush came in handy."
Cons: "The Sears were tight and thin. I felt pushes from behind. I could not recline the seat enough. I didn't get a window seat, which is my favorite."
Pros: "Professionalism value of service"
Cons: "let me think...."
Pros: "Entertainment had a good selection"
Cons: "Seat very narrow. I'm a 5'5" 135 lb female."
Pros: "It arrived on time"
Cons: "The most miserable 10 hours of my year, so far. Sat in economy. Small seats. Uncomfortable seats. Design of headrest made comfort an impossibility."
Pros: "Staff excellent - Inflight screen useful."
Cons: "Could not do online Check in - apparently as there were 4 separate legs on my Ticket."
Pros: "There were lots of choices of movies. The flight was only half full, so I got two seats together to stretch out."
Cons: "The cups for water and juice were very small."
Pros: "Plane was new or newly appointed interior. Bin space very adequate. Lavatory larger than usual. Crew was friendly. Dinner choices good and quality better than norm in American carriers."
Cons: "Snack and breakfast were odd, centered somewhat on dairy products (annoying if lactose intolerant)."
Cons: "I found the seats on this Virgin Atlantic A340 flight from LHR (London Heathrow) to LAX (Los Angeles), an eleven hour flight, to be unacceptable. The seats were very crowded. I am six feet tall, and was very uncomfortable all during the flight. I could not sit with my knees together. I had to spread my knees to sit comfortably. Holding that position for eleven hours was very uncomfortable. Anyone taller than me would have even more trouble. Also, every seat has a very large box underneath, I presume for the audio/video system. This is a terrible location. There is very little room to stow anything. But much worse, I couldn't straighten my right leg. All-in-all, I found the seat situation totally unacceptable. I will likely never fly Virgin Atlantic again because of this."
Pros: "The crew."
Cons: "No wifi was absolutely aggravating. Seat space was bad as well - very little leg room."
Cons: "My ticket was cancelled at the time I was standing in front of the airline counter to check my bag. I was so furious. The airline did not help me at ALL. In fact, they offer me to buy a brand new ticket at a new price!!!!!! I ended up re-bought the ticket from United airline as my husband has United card (chase) and we ended up paying over 1900 for the ticket that should have been about $911. The priceline number is not helping. I have trip insurance but no. nothing worked. I will never fly Virgin Atlantic again."
Pros: "Having partied until 6am for New Years I was grateful for a bed on the flight home! Fantastic crew, planes and overall service!"
Cons: "Wish the arrivals lounge was open for flights arriving in the afternoon."
Pros: "Pleasant, helpful staff at check-in and on flight"
Pros: "a very good experience Felt as if the crew cared"
Pros: "Courteous flight attendants; good cockpit crew"
Cons: "Delays kept getting longer. On the plane for three hours before takeoff. Seat very uncomfortable -- reclining function didn't work, and no extra space -- and had paid extra for a "comfort" seat."
Pros: "Frequent drinks, attentive stewards/stewardesses, good gluten free meal, comfortable seats smooth flight First checked bag is free."
Cons: "Seats were very slim - armrests were pressing on hips when trying to shift my bottom to change position. The 45 minute delay due to fog. No snacks - like nuts, pretzels, etc"
Pros: "The crew were wonderful."
Cons: "This was actually a Delta flight (code sharing). The airplane was very dirty and the seats were uncomfortably small. I am 5'3" petite lady so I can't imagine how terrible the flight must have been for others. The meal was awful but I don't expect anything these days."
Pros: "Not much to be honest. Which is a shame because I usually love the service from Virgin Atlantic."
Cons: "The TV system needed replacing. The controller was broken and the sound was terrible. Made my flight longer than needed."
Cons: "My luggage didn't arrive at my destination until 2 days after I did. And after I checked my luggage, a leather satchel was stolen from my suitcase. I reported the theft to Virgin Atlantic and requested a report nearly a week ago and have heard nothing back. I am usually careful about packing luggage, and did not think the leather satchel would attract a thief working for the airline, but I will not make that mistake again! DO NOT TRUST VIRGIN TO HANDLE LUGGAGE."
Pros: "It was a lot faster than originally predicted."
Cons: "The inflight entertainment system kept glitching and needed to be reset a few times"
Pros: "Attentive, friendly crew"
Cons: "Delay, small seats"
Pros: "Very friendly and professional staff. Clean cabin."
Cons: "Not the most comfortable seats. Dinner not very tasty."
Pros: "Food was great. Complimentary wine a nice touch."
Cons: "The leg room was so short. There would be no way to do the safe landing positions. and the head rest forces your head forward. Very uncomfortable."
Pros: "Great Service, comfortable seats, good choice of movies"
Cons: "Food...Does not encourage healthy eating...but I this is nothing our the ordinary for flights"
Pros: "Food okay"
Cons: "I had to go and get food for my vegan friend. Seats were so tight I could hardly move or rest."
Pros: "Clean and well appointed plane, enough room to get comfortable, great on-time performance."
Cons: "Only coffee served over a 3-hour flight"
Pros: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Cons: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."
Pros: "The accommodations made me feel like I was in first class!"
Cons: "The screaming child behind me ):"
Pros: "I LOVED my stewardist. This man was so incredibly kind to me and the service he gave me had me questioning if it's usually appropriate to tip them. I wish I knew this mans name so I could rave about him but I unfortunately didn't catch it."
Cons: "Let me start out by saying this was my first transcontinental, longer than 2hour flight...I am extremely upset that I paid the extra money to choose my seat and when booking I chose that I wanted a window seat, well I ended up smack in the middle of the plane with a person on each side of me so I wasn't even able to sleep the entire 7 hour 9p-9am flight. Also when I attempted to check in 24hours prior in order to make sure I got a seat id be happy with it said that it wasn't available for my flight so I couldn't check in and I couldn't chose a seat but regardless I still should've gotten the seat I wanted bc of my preferences at booking. Don't pay the extra to ensure your seat it's a total rip off"
Cons: "Plane had to be switched, but the process was disorganized and frustrating. Had to miss my connection as a result"
Pros: "Food was good for airplane food."
Cons: "Plane only had screens for the movie in the center aisle and only every five rows or so."
Pros: "It was a quick, smooth flight."
Cons: "The chicken for dinner was horrible. The call buttons for assistance sounded constantly the entire flight.. Not sure if it was a malfunction."
Pros: "Direct from San Diego to Heathrow."
Cons: "The seats are very small--and I am a small woman--so the flight felt cramped. The food was just ordinary airline food--little taste. Coffee served essentially black--no offer of milk or cream. Take it or leave it-- Crew helpful if you could flag someone down. Most irritating: could not check in online for some unexplained reason and required to arrive two hours early. BA does no subscribe to TSA so spent time in a line unnecessarily. AND, then the crew arrived over an hour late so the flight left at least an hour late. The crew explained that their downtown bus did not arrive and they could not arrange one. Given the close proximity to the airport, this should have been a 10 minute cab ride."
Pros: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"
Cons: "Experienced very rude cabin crew"
Pros: "Called BA (the carrier for our FinnAir flight) when I couldn't check in (didn't have a booking number that worked). Staff member did tell me that all was in order with our booking. He wasn't able to check us in anyway, as something was amiss with 'the system'. In the end all worked out fine, we just made sure to get to the airport early to make sure we got decent seats."
Cons: "A bit nerve wracking to see online that our flight information 'could not be found' when trying to check in with the booking numbers I had!"
Pros: "Flight was not super crowded. Crew were lovely."
Cons: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"
Pros: "Maybe they should call these flights "Byzantine Airways". Finnair doesn't fly Boston to London, so my Finnair flight was on British Airways, but I did it that way because BA wanted more money that day. As a flight, it was OK. I don't think I have much to say about Finnair."
Pros: "I got me where i needed to go. The food was okay."
Cons: "Lost luggage, poor seats, poor entertainment."
Pros: "Accuracy Staff Serving"
Cons: "My name was wrongly written on the passanger list."
Cons: "No entertainment system for each passenger."
Pros: "Liked the upgrade seat"
Cons: "Food was aweful both the dinner and the breakfast the following morning ."
Pros: "Nice staff. Food was quite good I wanted a window seat. Request not filled. Over all flight was good."
Cons: "There was a terrible smell; food and drinks were served two hours after the flight started, it was dirty, cold and cramped. The whole experience was traumatising!"
Pros: "The configuration of the seats are really awkward. Seems very interesting at a glance, but not so nice when you have to sit in it for 10 hours. The business class seats are very narrow. I'm pretty petite so it was okay for me, but I think an average or bigger than average person would have a hard time turning at all while the seat is in lie flat position. I had a window seat which gives you more privacy as long as you have the divider up between you and the passenger next to you. You are really arm length away from each other though. And! You can't have the divider down the entire time because they serve your meals by passing it over to you across your neighbor through the divider. The divider is also required to be down during taxi, take off and landing. So, I'd imagine it to be very awkward if you're sitting next to a total stranger. You also have to straddle over someone's legs if you want to get out of your seat to the bathroom if you have window seats."
Pros: "Movie selection was excellent."
Cons: "Uncomfortable seats and tight quarters. First class was too expensive."
Cons: "I booked the finnair flight because it was direct and charged $60 for additional bags to check in. For me this was really important since I was moving countries so I needed to check in multiple bags. But since this was in partnership with British Airways, I was charged $90 instead of $30. This was not mentioned or made clear before I made my purchase, if i buy a finnair flight then I should be charged finnair prices on baggage. If not, this should have been made clear before hand so I could have weighed my flight options. I hope you are able to provide a resolution."
Cons: "The upgrade to World Traveler Plus was $330.00 and worthless. They assured me Business Class food service. NOT TRUE. You get the usual coach class prison-type food. Non-existent flight crew service (I got one mini can of Coke the entire flight). Cramped seat next to noisy bathroom. Whole experience was bad."
Pros: "The staff were incredible and helpful. The entertainment made the flight go much faster. The airplane was comfortable and clean. Great flight"
Cons: "The passengers next to me smelled severely of body odor. I know that this isn't something the flight crew can do anything about but it made my flight really uncomfortable. Thankfully the seat next to me opened. So I loved a seat away- but even that couldn't mask the smell!"
Pros: "B.787 flight operated by BA; free wine, great food and IFE."
Cons: "Seating now so cramped it's becoming dangerous."
Pros: "Good food - two meals at just the right time."
Cons: "I regularly fly between Chicago and London and dread having to get on AA90. The planes are ridiculously old with barely any legroom and no seat-back entertainment. On this occasion, my friend sitting next to me, who is 5'10" had his knees right up against the seat in front. When the passengers in front reclined it was almost impossible to get comfortable. There is no seat-back entertainment. For some this may not be a big deal, what with iPads and other devices, but it speaks to AA's failure to consider it's customers comfort and ease on long-haul flights."
Cons: "When I got to Phl I missed my connection to London. No one seemed to care that I needed to be in England by the 18th. They kept retorting me to arrive in England on the 19th. I told them multiple times Id be flexible and go to any city in the UK just for them to get me there on the 18th. The First person I talked to said it was impossible. So I called again and talked to another person and all of a sudden it was possible. The worst part was they sent me to Boston after that I didn't get to Boston until 1:50 am and they did not compensate with hotel or anything while my flight to London was not until 8:00 am the next morning. So I spent the night in the airport. Oh and then when I finally got to London, my bag is lost and they told me I'd have it by tomorrow and I still do not have my bag and have called and they said they can't tell me anything."
Pros: "Flight attendants were very helpful and joyful. Food wasn't too bad for airplane food! :-)"
Cons: "I find it appalling that there is a charge for seat selection. Please add 10 cents to the price of a ticket and do away with the seat charge. It would buy you loyality."
Pros: "It was pleasant surprise to learn that Finnair is serviced by British Airways out of the Atlanta, GA airport. The service is amazing. Having never flown Finnair or British Air, I was up for a fun new experience. British Air lived up to its great reputation."
Cons: "Everything was great. No complaints."
Pros: "First time across the Atlantic, and the British/French crew was the most polite crew ever."
Cons: "Cramped, cold,"
Pros: "Very pleasant and efficient crew"
Cons: "Departing 50 minutes late. However, most of the time was made up enroute"
Pros: "Crew were friendly and professional."
Cons: "Entertainment system had a few issues."
Pros: "Good crew-excellent service."
Cons: "Cramped seats-I'm 6 feet tall and I need space. Emirates & Lufthansa are sooo much better!"
Pros: "Very friendly and helpful cabin crew. Excellent boarding procedures. The food wasn't awful. Everyone seemed relaxed and upbeat...maybe because the holidays are approaching."
Cons: "The rolls were ice cold, and the butter was not real butter. My husband found the seats cramped, and little foot room. I'm 5'2" and they were ok for me. The child behind me screamed and then projectile vomited for the last half hour of the flight, which can't be laid at BS's door. Many people were still on their cell phones and laptops during the whole takeoff, despite multiple announcements. I would have kicked them off."
Cons: "If I had known when I made the reservation it was American airline would have never booked a ticket plane was dirty food terrible the whole plane needed a update"
Pros: "We didn't die"
Cons: "Poor air quality No leg room No room in the plane to move about or stretch Terrible food"
Pros: "Great service"
Cons: "Equipment defects"
Pros: "The 10 1/2 hour flight ended up only taking less than 9 hours since we had the wind in our favor. I loved all of the free movie selections and the service was wonderful. Great experience."
Cons: "The food."
Pros: "No one was traveling, airport calm, preTSE always nice This wasa codeshare--actuallyAA"
Cons: "no comp,lints"
Pros: "Great staff on BA, very helpful and friendly, even going above and beyond to find me a drink I had requested. I'm not a frequent traveller these days and I enjoyed the variety of entertainment available. Flight was a few minutes early, which was a bonus."
Cons: "My headset wasn't working, luckily I had my own nearby and was able to use those."
Pros: "The crew really were fabulous! Went the extra mile in tough situation. Accommodating and cheerful!"
Cons: "Having to wait almost 3hours to finally leave ground."
Pros: "Crew was nice and helpful. Food was good."
Cons: "Tiny seats and no leg room!!!! I am not a big person."
Pros: "On time departures. Good service"
Cons: "Tiny seats. Wouldn't let me pay for an upgrade. Last time I ever use kayak"
Pros: "Good Entertainment, and I had an empty seat next to me. Crew was attentive."
Cons: "My luggage was lost when I got to Paris and the staff at the ticket booth in Denver were not aware that my final destination was Paris."
Pros: "The flight was not full. Dinner was delicious."
Cons: "1 hour delay for repairs before take off no overhead light when I wanted to read"
Pros: "The flight was easy and fairly quick all things considered. The service was friendly and the flight was smooth."
Cons: "The seats were a little crammed in the back of the plane but still not bad even."
Pros: "Nice new plane"
Cons: "Seats too narrow"
Pros: "The crew and the food were great!"
Cons: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Cons: "Delay in take off 45 min!!!!"
Pros: "The crew was great"
Cons: "1-2 +cms leg space"
Pros: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Cons: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Pros: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Cons: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Pros: "Despite being a short flight, they gave food"
Cons: "Nothing. All ok"
Cons: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Cons: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"
Pros: "All went right namely the seats but the luggage condition is the worst"
Cons: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Pros: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Cons: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."
Cons: "More options for gluten free food. Always get the same dish"
Pros: "Great crews, excellent customer service"
Pros: "Crew was solicitous."
Cons: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Cons: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
Pros: "The crew was excellent."
Cons: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."
Pros: "Left on time. No turbulence."
Cons: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Cons: "boarding wasn't good."
Pros: "crew was wonderful, great food, quick boarding"
Cons: "cant think of anything"
Pros: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."
Pros: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Pros: "Not much but the staff"
Cons: "No room, boarding was slow, zero bag or legroom"
Pros: "More experienced, professional crew, better food and service."
Cons: "A screaming child for 8 hours (understood this is not their fault, but it did make the journey unpleasant). Old aircraft with small screens, no power etc."
Pros: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Cons: "Business class seats weren’t comfortable and too narrow no entertainment."
Pros: "Everything was fine"
Pros: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Cons: "I just expected better toilet bag for business but what was given out was just basic."
Cons: "We were 2h late"
Cons: "The food was the worst airline food I have ever been served. I could not eat it. This is very disappointing for an airline like AirFrance which usually serves very good meals."
Cons: "Security services at Manchester airport...too long and not friendly at all"
Pros: "Comfortable, hospitality and wonderful service"
Pros: "I liked the crew, they were professional and tried their best"
Cons: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Pros: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Cons: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."
Cons: "Flight cancelled because of weather"
Pros: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."
Pros: "Arriving safely."
Cons: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."
Cons: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Pros: "Courteous crew"
Cons: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Pros: "The inflight service"
Cons: "The 3 hours delay"
Pros: "Got pillow, blanket, headphone and eye cover"
Cons: "Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge"
Pros: "General air of professionalism is reassuring"
Cons: "Food, crew appear rushed"
Pros: "Friendly onboard staff"
Cons: "Treated like cattle while boarding unless your preferred member. Average food quality."
Cons: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"
Pros: "leg space in plane"
Pros: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"
Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"
Pros: "Free drinks and snack!"
Pros: "I like service of AF"
Pros: "Friendly crew; comfort; punctuation. Fast boarding"
Cons: "Simple food - very small amounts. No entertainment."
Cons: "Desk agent asked if we were willing to sit in exit row. We agreed. Seat assignment turned out to be next row forward so we were unable to recline for a 5 hour red-eye."
Pros: "Great flight all around! Can't wait to explore!"
Pros: "The crew."
Cons: "Having to pay for everything."
Pros: "The plane was modern and clean and the crew was fine."
Cons: "This was an international night flight and no goof was served. The seats were uncomfortable. You were always sliding forward. Finally, the seat backs reclined only slightly. I will not fly at night on Icelandic again."
Cons: "My flight was cancelled and I never got to go. I'm very upset about this."
Cons: "5 hours of flight in narrow sits and only a small drink cup offered. No complementary food."
Pros: "Crew was pleasant"
Cons: "Worst seat on the plane - very back row - seat wouldn't recline - toilet kept flushing all through the flight. No free headphones. No meal."
Pros: "Good entertainment options and device charging."
Cons: "No meal. One drink."
Pros: "Staff on plane."
Cons: "Hardest and narrowest seats I've ever experienced. No complementary food served on transatlantic flight and the food offered for sale was unappealing and expensive. There was a problem with staff meeting the arriving plane to open the door and allow passengers to disembark. The wait was 15 minutes for someone to show up on each leg of the trip."
Pros: "I only liked the water and the food choices."
Cons: "The plane was dirty, I could see spilled and stuck food where I was sitting. From the seat belt to the tray table and under the plane window. Maybe a child had many accidents there but they failed to clean it up. Somehow they also managed to leave my luggage in Iceland making the rest of my trip a nightmare."
Cons: "I was surprised that we did not get a meal service, not even a little snack for a long hall, from D.C. to Iceland. The only service we had was the water. I probably won't fly with this airline again....Sorry."
Pros: "nothing, but previously I've had great experience with this airline"
Cons: "They cancelled this ticket. I was unable to make a flight on the first ticket due to a business partner being ill (blood pressure issues). I then purchased a premium economy comfort ticket for the next day, also on IcelandAir, which was TWICE the cost of my original deal yet they would not honor my ticket. It really was quite disgusting and handled very badly. There was a medical situation that cost me far more than and then they would not honor my ticket to Manchester, so I had to fly WOWair to Bristol UK instead."
Pros: "On time, clean, price of ticket."
Cons: "Seat cushion was not comfortable."
Cons: "No leg space , no free food at all on a international flight, lost our stroller! Very disorganized , rude personnel ! Never ever again!"
Pros: "Friendly crew. Clean plane"
Cons: "You have to pay for most everything"
Pros: "Efficient and smoothe flight, on time"
Cons: "baggage delay due to? security breach at aircraft. 2 hours standing around, almost as long as the flight"
Pros: "I liked being greeted at the door with a bottle of Iceland water. The flight attendants were very professional and helpful."
Cons: "No meal on the flight."
Pros: "Flight was cheapest option for a family of 6. We had mechanical issues prior to leaving DC and missed our connecting flight. Icelandair did a great job in putting us in a hotel and providing free transportation to and from the airport. Reykjavik is a beautiful city and we made the best of the layover. We plan to come back to Iceland for a longer visit to explore more."
Cons: "Next time I would plan for a stop over-- it seemed to run so smoothly that it must of happened often. We lost a day in Paris due to the delay which we were disappointed in and they did nothing for our lost hotel day that was paid for."
Cons: "It was delayed causing me to miss my connection"
Pros: "They set us up with free hotel in Reykavik, but that's about it."
Cons: "Where to start? They were delayed 3 hours leaving DC because of technical issues and kept promising us they would hold our connecting flight to Zurich. That of course didn't happen, so we proceeded to have to wait in a line at their service desk for 2.5 hours just so they could rebook us for the next day. We lost a day of our vacation due to Iceland Air incompetence"
Pros: "The overnight flight from the states to Iceland was really nice and the airline provided pillows/blankets. The stopover in Iceland was easy to navigate in the smaller airport."
Pros: "Service was excellent."
Cons: "Have no complaints at all"
Pros: "Exit row seating was comfortable with plenty of legroom."
Cons: "Delayed flight with no communication from boarding gate. Knew about delay from Kayak hours before we heard about it at the airport."
Pros: "That there were complimentary blankets and pillows."
Cons: "There wasn't a good variety of food/meals. There were mostly just overpriced snacks."
Pros: "Very nice plane with free movies and comfortable seats."
Cons: "When we boarded in Reykjavik al was fine until the pilot announced that the bag sorting machinery was malfunctioning. We were told we'd be delayed while 18 bags were found and sorted by hand. Then it was 14. And an hour later, we left. Apparently it was still five. That is how many of us were still waiting at the carousel when all the bags had come off. I suspect Iceland Air decided that was an acceptable number and sent us on knowing that they hadn't found all the bags. I did eventually get my bag... six days later and after quite a few unanswered messages. That is partly because Iceland subcontracts list bag service to a company called THS, which again subcontracts delivery to a company called APC. All of these appear allergic to caulking US numbers. Iceland Air for the win."
Pros: "good legroom, free entertainment, flight on time, two free bags"
Cons: "No food"
Cons: "Did not realize that free meals were not provided. The trip ended without eating for 9 hours, as no hot meals were offered."
Cons: "Boarding/departure was 30 min late. Sat in the back of the plane - the stench coming from the bathroom was nearly vomit-inducing."
Pros: "The crew was wonderful and the boarding process was smooth"
Cons: "The seats were stiff and uncomfortable."
Pros: "Crew was friendly, flight was good"
Cons: "The seats on our plane were the worst seats of my experience EVER. When you have to be seated for 5+ hours, some level of comfort is required. I could barely stand by the time we got to Iceland. NEVER again. I'm not usually picky but this was ridiculous"
Pros: "Excellent service and friendly people Check in was very easy When flight was delayed they held. The plane for us"
Cons: "Tight seating"
Cons: "No food on either flight. First flight was 20 minutes late, which made our one-hour layover very stressful. We asked the Icelandair woman at the gate if our bags made it even though our layover was short and she seemed annoyed by the question, and said "Yes. All the time." Our bags did not make it, and it took an hour and a half after waiting for our nonexistent bags for 30 minutes to report them as missing, as there were two employees in the office for 30 people whose bags didn't make it."
Pros: "Entertainment selection"
Cons: "The ac was bit working in our section and multiple toilets were malfunctioning."
Pros: "Inexpensive, efficient crew."
Cons: "Reykjavik airport is doubling in size. They have increased the number of travelers into the airport before the infrastructure is ready! Consequently the lines and wait times for connecting travelers at passport control is unbearable! I guess this is the price we pay for low cost flights!"
Pros: "Schedule and cost"
Cons: "Well I guess you get what you paid for. Worst seats and comfort I've ever experienced flying."
Cons: "No food on a 5 Hours flight. Entertainment was very poor. Long flight delays made me waste most of my first day in London"
Cons: "I was delayed 9 hours due to a strike, including a 7 hour layover with no offer of compensation or assistance."
Pros: "The seating and cree."
Cons: "Unexpected reassignment of confirmed seats, and then reinstating the originally confirmed seats during boarding. This was very annoying at the least. Reykjavik airport was very cold. Did not appear they were running any heat. Landing and boarding from the turmack was not pleasant."
Pros: "Air traffic controllers strike was explained to us beforehand"
Pros: "Nice flight crew, seats more comfortable than I expected, in-flight entertainment system included music, movies, promotional videos...but make sure you bring your own headphones! They have some for purchase, though."
Cons: "Other than the 2 free checked bags, pretty much everything else costs extra. I didn't try any food or drinks, so I can't comment on them."
Cons: "my seat selection was changed while boarding. Was placed in front row next to door. Lots of leg room but also lots of cold air coming in from door...was freezing the whole time despite blankets"
Pros: "Excellent service, very friendly staff, more leg room even in economy, great bang for your buck. Wish all airlines were more like Iceland Air."
Cons: "Thought really hard about this question... Nothing negative, really."
Pros: "Very friendly flight crew Free water was appreciated"
Cons: "The headphone jack on my seat was partially broken, so I only got audio on one side."
Pros: "Professional, helpful staff and the plane was very clean. Blankets and pillows were waiting for us and water was provided as we boarded. I needed assistance to get around the airports and someone was waiting for me with a wheel chair at each stop. Wonderful flight at a reasonable cost."
Pros: "The staff did a great, efficinet job of boarding the passengers. They did everthing that tthe crew in Reykjavik did not. (Please see below.) The boarding was smooth and we departed on schedule."
Pros: "A surprising amount of legroom! The flight was incredibly well managed. We were well taken care of and everything was prompt and efficient."
Cons: "The gate at Keflavik had nowhere to sit. I prefer some sort of included food, but all of it requires payment--even little snacks."
Pros: "Baggage care Friendly staff Food options"
Pros: "Nice staff, great accommodations"
Cons: "Uncomfortable, very hard to sleep."
Pros: "The plane was new and very comfortable. Service fair."
Cons: "The food was horrid."
Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."
Cons: "Lost connection"
Cons: "Boarding was a little chaotic. Could have been more organized."
Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"
Pros: "Overall the flight was good, on time"
Cons: "Nothing at this stage"
Pros: "overall okay"
Cons: "malaysia airlines only allows one check in? didnt give any headphones for tv"
Cons: "Nowhere on my finnair reservariondid it say this flight was operated by American. I kept logging into finnair and it was telling me I had no reservation. Very frustrating!"
Pros: "Plenty empty seats, so I had enough room. Arrival earlier than scheduled, crew provided good service"
Cons: "Food (I had pasta)was lousy, the little TV screen was EXTREMELY unresponsive, Most of the time it would not work - unable to make selections. Seat 19C"
Pros: "My business class flight"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."
Pros: "All good! Nice staff. Easy travel."
Pros: "The crew was very efficient and friendly while handling everyone. Flight was smooth, food was good. I went to the wrong terminal and did not know that the advertised finair flight was actually American Airlines, the AA ticket counter attendant went all out to make sure I made it to the gate. All this with less than an hour before departure."
Cons: "I went to the wrong terminal, the email ticket had finair in large print and in smaller print indicated American. Luckily I was able to literally run and make my flight. Would be better to more clearly indicate actual airline."
Pros: "it was an american airline flight. good trip"
Pros: "I liked the crew, they were nice and tried to help, food and refreshment was good."
Cons: "1) Flight from Dallas delayed and caused me to miss the connecting flight from London to Vienna. 2) Monitor for the entertainment not working AT ALL. Crew tried to reset it multiple times, but it didn't help. So flight was longer due to delay and I was looking at the BLACK SCREEN entire time. 3) I attempted to read my book. Since it was a night flight and overhead lights were off to prevent disturbance, I needed to use reading light. Well, the reading light was not working. I called a flight attendant to assist me. She tried to help me, but confirmed that it was out of order. 4) There was not information regarding terminal for my connecting flight. Captain kindly referred us to look up this information on our individual screens. Mine was not working, neither was the screen of the passengers next to me. Not helpful at all."
Cons: "Tight conditions, lousy movies& music, video system did not work well, 1 hour wait on runway"
Pros: "Good meals"
Cons: "Could not get seats together with my husband"
Cons: "3 hour delay on international flight from JFK made for a very long day."
Pros: "In general it was fine"
Cons: "The flight was not cheap and when I went to select my seat, it revealed that to not sit in the middle row would cost me an extra $60 each way. A bit much on the misc charges folks."
Cons: "Food was nasty and they didn't have a non dairy option"
Pros: "The crew relax and smile"
Cons: "very small seats"
Cons: "Finally took off at 12:15 AM on a flight scheduled to depart at 7;30 PM the day before!"
Pros: "The crew was nice and we had no issues during the flight. Seating issue (below) was fixed by agent (although we only were allowed to interact with a human because the self check-in didn't work."
Cons: "During online check-in we were seated separately, but given the option to remedy this for a mere $200. I remember a time not long ago when sitting together was a given, now, like all things, it is a privilege for those with means."
Pros: "Entertainment and crew were good"
Cons: "The seats reclined but when they did the bottom of the seat moved forward creating even less leg room. For a guy that is 6' tall it made it nearly impossible to sleep on the over night flight. The head rest also did not raise over my shoulder height which added to the lack of sleep"
Pros: "There were a lot of entertainment options, the seats were comfortable, staff was attentive, and two meals were included."
Cons: "Getting around London Heathrow was a pain and took a long time."
Pros: "Very nice plane with a good entertainment system."
Cons: "The flight attendants seemed almost angry. Banging trays,. bumping carts into nearly every row and even skipping some rows on drink service."
Cons: "we order kosher food for the flights, on the first flight we recive only for 1 pessanger so on the way back we call few days before to the airlines company to confirm that is kosher food for both passengers and they confirm and again we didnt recive only 1 passanger recive for flight over 20 hours way to be with out food"
Pros: "The airline was great."
Cons: "It airfare.......I've never in my life had to deal with such an unprofessional company in my entire life! I'm honestly shocked that you use them considering your a creditable company. I was screamed and cursed at hung up on and also cancelled off my flight the morning of and then had to pay an additional $100 to get back onto the flight! When I checked online they have nothing but bad reviews. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare."
Pros: "Great crew, early boarding and early departure."
Cons: "Not every seat has electrical outlets. very few poorly spaced screens. Food is average. Seats don't reckine very far. I'm told it's worth catching the British Air flight from Philly bc the planes are better with a screen at each seat"
Pros: "The "very" new 777-200 was very comfortable, well-laid out. I usually skip or leave half of the in-flight food served, but this rates as one of the best meals, I've had in an airplane outside of business class. The in-flight entertainment/information service was decent, but perhaps because the plane was still in new condition."
Cons: "On this entire business trip, I booked with other companies, but ended up 5 flights operated by American Airlines. One cancellation, 4 delayed, 3 late arrivals. The last one was the most annoying. I will be avoiding AA in the future. The domestic crews are generally brusque and miserable. The international flight crews were more accommodating and pleasant, but most of them also seemed annoyed at passenger presence. Also, having to pay for a preferred seat on a half-empty airplane is simply unfair. By 24hrs before the flight, AA must have known there were plenty of empty seats."
Cons: "Missed flight at london. Had to go to abu dhabi and Hyderabad. Very bad service"
Pros: "Slick boarding"
Cons: "No movies on way out."
Pros: "Crew was excellent but it was literally the most uncomfortable plane ride I have ever been. There was even an empty seat in the middle and I couldn't sleep at all. The seats were super shOrr and the headrests sucked"
Cons: "My flight was actually processed under American Airlines. Oddly, the confirmation email stated it was Finnair."
Cons: "Flight was oversold, was bumped to the next flight."
Cons: "Tiny seats in Economy, BA on the way to New York was so much better! Faulty seat which wouldn't recline properly and faulty entertainment system!! Having to pay extra for seat choice and then getting a tiny with no leg space or side space, again the BA plane on the way out was much better"
Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."
Pros: "Constantly good AA service"
Cons: "The chairs have to be better for a 7h flight"
Pros: "Went business class and was truly spoiled. Did an evening flight. The seat laid down to a flat bed. Boses headsets, facial refresher packages were provided. The food was wonderful and the wine was above average. A must experience!"
Pros: "Headphones provided. Pleasant crew."
Cons: "Exhausting overseas flight. Seats barely recline, impossible to get any sleep. The system was broken so no wifi, movies, maps etc. Power was intermittent so it was difficult to charge devices."
Pros: "I was served breakfast and lunch/dinner"
Cons: "Trying to sleep in an airport is near impossible"
Pros: "Fast trip to london. Even it was late by more than hours plot made up some lost time. Entertainment was very good both in quality and varieties."
Cons: "Throughout the trip it was very bumbby. The food was not nearly as good as other cross Atlantic airlines."
Cons: "Don't like the habit of having the staff reserve the last 3 rows of the airplane for personal usage when there are no other spare seats on the plane. Then we were lied to by the attendants that they did this to balance the weight across the aircraft. The seats are incredibly uncomfortable to begin with and mine had a broken seat bag making things worse. All in all a miserable flight to Europe for my kids and me."
Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."
Pros: "The movie screen was not working but fortunately no one was sitting next to me so I could move over a seat."
Cons: "I would have liked a second cup of coffee as the coffee was better than most airplane coffee. No one appeared with refills, however."
Pros: "Overall smooth trip and congenial staff."
Cons: "This is coming from a western audience but there could have been more entertainment options."
Pros: "Our flight attendant was very nice and the restrooms were ample."
Cons: "We flew a 777-200 which was 15 years old and not to today's standards for transatlantic flights. The entertainment system was awful. Shame on American."