$273 Find Cheap Flights from Waterloo to California - Compare and Save

Cabin staff were very disengaged, spoke with no eye contact, dismissive. Disappointing compared to my United experiences.

Flight attendants were pleasant and helpful. Pilot gave fair warning about turbulence.

Unfortunately the flight was delayed. On a positive note the status updates in the app/text message were good

extremely tight seats. seating next to a large person makes the space very uncomfortable. The crew is not very friendly either.

The flight was 3 hours and 40 minutes late. The communication around the delays was awful. I fly this route regularly and it is always late. I don't understand it. The flight attendants were not friendly and were generally loud. This was an overall bad look for American Airlines.

Too little snack and drink for almost 6:00 hr flight. Should have serve some food.

Everything was fine except they changed the gate number and we ended up running all over LAX because of it.

The crew in the Vegas airport clearly was having a bad day … they moved on and the crew that checked us in for boarding was great, as was the flight crew. I did get the wheel of my carry on stuck in the overhead bin. Amazing team effort to include the flight attendants, the pilot, and another pilot who was on the flight as a passenger. Finally got it unstuck ✅

Staff are polite,and even offer us to tag our baggages upon seeing us from the entry

The boarding process needs to be fixed. The zone don't work, especially when there is hardly anyone in zones 3, 4,and 5, leaving the majority of the passengers backed up in the aisle, especially because passengers seated near the front are blocking passengers who are seated in the rear of the plane. It would also help if the size of carry on bags was more strictly enforced.