The air fair. Even after the fees for seats, and bags, the flight was still 100 bucks cheaper than the cheapest competitor. I was in a empty row...except for me, of course, so I was able to spread out a little. The Airbus 319 was clean and appeared well maintained as everything worked. I didn't eat or drink anything so I gave 3 stars.
Fees for everything, carry on, seats, coffee, food. The seats are rigid and nonreclining. This does avoid the spilled coffee or laptops being bumped. Although you couldn't actually put a laptop on that little tiny tray. We did have an unusually long period of turbulence that kept people bouncing and swinging for about 40 minutes. That was not the Captains fault since it was clear air turbulence and was unavoidable. It was the roughest ride I had felt in some time.
The remodeled interior puts the seats closer together from front to back and don't recline. That also limits the size of the tray table, which is tiny. Even as a tiny, short person, it was uncomfortable. For anyone of normal stature it would be torture. Paying for a "better" seat appears to provide very little if any added benefit, just keeps your party together. There is no entertainment, movies, music, or wifi so bring your battery pack charger. There is only expensive junk food to eat. My only option on my coast to coast flight was a red eye. So you arrived just wiped out. So if you do this to save money, in my overall assessment, it's just not worth it. I'll never do it again.
The flight was very good, early arrival. Flight was not full so we enjoyed the extra space. There is no entertainment available and we did not buy the snacks, so my rating for those should be N/A.
I like the fixed seats for a no frills airline. I flew Spirit a couple times and they had upright seats with disabled recliners. I find the fixed, molded seats are a happy medium between upright and reclined. The thinner back also allowed enough knee room.
I do not like airlines charging for seat selections for standard seats. I did not pay and took what I was assigned and it worked out ok this trip.
Besides not being able to recline at all, you can feel everything that's going on behind you - every time someone puts the "tray table" up or down! A child behind me thought it was a toy, flipping it up and down repeatedly. Very cramped quarters for a 4 hour flight!!
I can't think. No pillow, No service. WHY are the attendants on the flight? besides to close the doors?
Lack of two airline attendants.
Lack of pretzels or a bottle of water.
Joke that children could fly this airline. Mom's Parents must bring sippy cups of juice or milk and get through security?
I brought my own water and was still thirsty. Flight #2 they didn't even ask if we WANTED to BUY a drink.
Suitcase last minute change "holiday price" balony!!! with no notice to email address provided?? No notification that 2 hours ISN'T enough time to reach TSA. WHAT? The entire 300-450 people losing their wits with flights that we were going to miss.
No pillow offered on A RED EYE. I was traveling with my dear kids that bought me one.
Entering the terminal the desk clerk was un-attentive that I was the customer. THIS is the worst non- apologetic customer service I have ever experienced in 29 years. and I have been a customer service rep for major companies including BF Saul, mortgage, MCI and Trane AC.
What could you change to make people feel welcome, part of a cool airline experience?
Aircraft seemed newer.n comfortable seats but they don't recline.
Luggage handling at Frontier is worst I've experienced with any airline. Extremely slow getting bad out and my new ski bag was ripped after only second flight.
The extreme nickel and diming is annoying but Ivey he fares are lower most of the time. It would just be nice to get good service and not have to wait an hiur for bags to come out.
They wouldn't let me on flight for being sweaty running 1.2 miles from local bus station to make flight.
Said I smelt of alcohol (wasn't drunk) had to work the night before and prob smelt cause I the restaurant biz and was a really busy behind the bar....
I ruined everything
Was going to football game (300$),flight home (250$)
And the stress
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