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Pros: Great flight attendants and service. Plenty of entertainment selection to make the long flight enjoyable. The boarding was chaotic because of the airport facility.

Cons: The airport is too small for loading a full international flight.

Pros: Easy boarding, our connecting flight was at the same gate!

Cons: Would always love more room in comfort class.

Pros: Very uncomfortable seats and careless crew

Cons: The worst food and service ever. Very disappointed

Cons: Small aircraft, 2 seats on each side of the aisle, but that’s what you get when you fly short legs now.

Pros: the seat was tight and doesn't recline if the person behind you is leaning on it. wouldn't let us board because it wasn't the right group yet forcing us to stand on the side for 30 minutes until they started calling our group again.

Pros: Good schedule

Cons: the commuter terminal in Dulles is miserable and chaotic, but not really United's fault

Cons: Able to choose own seats

Pros: No problems.

Cons: More comfortable seats. Insulated windows-the window cover was so hot I could not touch it.

Pros: First check-in luggage is free

Cons: No free snacks

Pros: Staff in Antigua were friendly and helpful.

Cons: Flight delay - but I didn't get a notice before arriving to the airport. I was offered expressed check-in since my luggage was lost on my arrival, but by the time they identified me to do so, it didn't make much difference in terms of my wait time. No gate arranged/available on arrival to Toronto, so we waited even longer again on the flight.

Pros: Great flight. Smooth and comfortable!

Cons: Entertainment system needs updating

Pros: I got to come back home! The fly was delayed due to a technical issue that required a part to be sourced. Unfortunately, the part was not available in the local shop (YVR-Vancouver) Instead they had to fly the part to be replaced from (YYZ-Toronto) The good fortune for us is that the hotel did allow us to use their facilities and enjoy their F&B all with the exception of a room to lay. They allowed pools and lounge chairs which is just as well. I am not trying to be critical but have the delayed occur while we were at the Airport-It would have been a killer way to close a vacation! Check-in agent was superb. She was very helpful and understanding and really a super star

Cons: Lack of information by local agents either by the design or just by being left in the dark. The Airport staff was not knowledgeable either they were very sympathetic and accommodating (more so than the Nexus-Local Agents) I am sure is beyond their power and is not something they have power or control over. It was bad luck! I would hate to be the incoming passengers as it meant they lost a whole afternoon.

Pros: All was good, also of note is the flight was not full

Cons: Allow seat selection without a fee. Provide entertainment and more comfortable seats.

Pros: Nothing

Cons: If the flight just got cancelled from the get-go and if the airline reimbursed us or gave us flight credit.

Pros: Flight was cramped and plane was small, but the crew were nice.

Pros: The crew on my flight was excellent. Thank you.

Pros: Crew except one were friendly. Best landing ever in St. John’s. Flights on time.

Cons: Seats are very uncomfortable. No food selection on last flight and flight attendant was reluctant to be helpful about it.

Pros: Crew were accommodating. Not enough leg room.

Cons: More elbow and leg room.

Pros: The flight attendants were fabulous on this flight.

Cons: Older plane that showed lots of grime from past travelers. The seats in my row had old spills that seemed to have run down the backs of the seats and dried over. Gross!

Cons: WiFi

Pros: Flight attendants were proficient and courteous.

Cons: The seats are horrible and gave me backache. Hardly any cushion that could provide any form of comfort to an 11 hour flight and the recline was nonexistence

Pros: the seat was tight and doesn't recline if the person behind you is leaning on it. wouldn't let us board because it wasn't the right group yet forcing us to stand on the side for 30 minutes until they started calling our group again.

Pros: The flight was nice and easy. Great food and service.

Cons: Plane is still yet to be upgraded to full Polaris experience

Pros: Great crew

Cons: It was great fir a short flight. And they got me there early.

Pros: The crew is nice

Cons: Boarding was horrible.

Pros: Great crew, prompt and courteous despite the short flight

Cons: Flight departed an hour past scheduled time due to a snafu with flight attendants: they were either absent or really late or a replacement crew. Unacceptable personnel management.

Cons: Lots of confusion for seat selection

Cons: Our flight changed without warning 2 weeks before from a direct flight to a non-direct flight. Unable to get money back for upgrade or flight.

Pros: The check in process was wildly understaffed, which caused our flight to take off over an hour late. The staff allowed a severely intoxicated man on the plane, and wasted our time reseating him to the front, and allowing another man to get off the plane. The staff also did not quiet down outrageously loud passengers, and spent about half an hour confusing them about where their carry in luggage had to go.

Pros: The crew welcoming passengers misdirected me and my mom a number of times. It took a completely different staff member to intervene just to let the crew of 6-7 allow me to use a POS terminal to print off my tickets. Following this, I was sent to various gates where the gate-keepers restricted me from access.

Cons: I normally take other airlines. The other airlines offer my mom who is a fragile senior citizens the opportunity to be in a wheelchair and given some kind of help. I am appalled by the staff that AM who had boundless determination to treat us as though we were not paying customers as they barricaded the POS terminals. It is appalling that because of these 6-7 people who were there bright and early (just as we were), that the airport later descended into chaos. My point is that their outrageous carelessness (on December 20th) brought greater problems to the flights that could have been avoided. Beyond myself or my mom who should be prioritized given her condition, were treated like cattle and perhaps were deliberately sent to walk around the airport aimlessly. This is a bad reflection on Sunwing.

Pros: FA were ok

Cons: No entertainment

Cons: It was great fir a short flight. And they got me there early.

Pros: Delta flight are always comfortable.

Cons: Not having a 3 hour delay.

Cons: Flight delay

Pros: Flight attendants were proficient and courteous.

Cons: The seats are horrible and gave me backache. Hardly any cushion that could provide any form of comfort to an 11 hour flight and the recline was nonexistence

Pros: WiFi entertainment

Cons: Power outlets

Pros: Updated plane. Seats were nice. Flight landed ahead of schedule

Cons: The new controls built into the armrests are HORRIBLE! You accidentally hit a button constantly because ITS AN ARM REST! Get the engineers building something to cover it up. We landed early and I was so excited to get a jump home. I then waited for 35 mins for my bags to appear on the conveyor AFTER walking all the way to the baggage claim from the gate. I arrived home later than I expected.....This is not the first time that the United baggage was so slow. This needs to be an improvement area.

Pros: Crew was ok they seemed disconnected from the passengers