Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to Paris
|January||Best time to beat the crowds with an average 3% drop in price.|
|December||Most popular time to fly with an average 13% increase in price.|
Average price round-trip
|$573||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "The flight was safe and efficient."
Cons: "The seats on the 787 Dreamliner proved to be uncomfortable AGAIN this trip. 2 years ago we flew the 787 overnight and the seats were the same. Hard cushions, tight seat pitch, and little room to move about."
Cons: "Too cold"
Pros: "The croissants were great!"
Cons: "Late departure in both flight segments and finally missing baggage. Buying KLM and Air France and have odious Delta instead... Too bad to represent America."
Cons: "Working USB ports. On time departure."
Cons: "Never made it on the flight"
Cons: "Everything was great!"
Cons: "The flight is operated by Air France and I would have preferred Delta. It was extremely cramped but the food was excellent and it was on time"
Pros: "On time arrival is always appreciated."
Cons: "Overhead compartment jammed with someone else's carry on. We paid for "comfort seating" and I frankly didn't see any difference - if there was more room on those seats, it was small enough I couldn't SEE it."
Pros: "Good access to charging, good food"
Cons: "More space:)"
Pros: "Friendly crew"
Cons: "We reserved exit row seats and when they changed the plane they gave our exit row seats to others."
Pros: "Crew was very friendly. Food was excellent"
Pros: "Overall was a good experience"
Cons: "My wife’s seatback entertainment kept glitching...that was frustrating and Seat wasn’t very comfortable"
Pros: "Empty seats direct into Indy."
Cons: "Rough landing."
Pros: "Everything . Delta is one of the best"
Pros: "Food &entertainment"
Cons: "Mechanical problems flight delayed 2 1/2 hours"
Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"
Cons: "more leg room is needed"
Pros: "The service and the crew were extremely courteous polite and professional ."
Cons: "As it is an all flights just not enough leg room and a very tight chair."
Pros: "The food was good The crew was fantastic, friendly and accommodating Flight was on time"
Cons: "I was near the bathroom.. stank a bit"
Pros: "Standard Air France flight. My wife and I like the Airbus 380."
Cons: "The flight left two hours late. Apparently this happens a lot with this flight these days because it's an Airbus 380 coming from Paris to Dulles and turning around. The incoming flight was two hours late, so the departure was late. Our arrival in Paris was late. We made the flight, but our luggage didn't. Our return flight from Paris to Dulles was half an hour late because of people from connecting flights. We arrived about 30 minutes late, but no big deal (unless you had a connection)"
Pros: "The crew was awesome and helped out tremendously when anything was needed!"
Pros: "I am a large person and was very happy to find that the seat belt fit easily and comfortably around me. That didn't happen with my next flight so thank you Delta. All crew members were very nice and pleasant. Amazing how pleasant they are after having to deal with so many people in a shift!!!"
Pros: "The food and the service"
Cons: "Drab interior. This was a Jet Airways flight."
Pros: "Entertainment options"
Cons: "Late pickup, then no gate at stopover causing is to miss our flight as we sat on the tarmac. Got on next flight, 5 hours later, the literal last row of the plane right in front of the bathroom, you know, those seats that don't recline? Travelling with a cranky two year old, made pains to select seats for maximum child comfort and it all flew out the window. Arrived at destination and sat, again, waiting for a gate. Signed up for sky miles previously based on good experiences, but this was one lane thing after another. Advice? Don't act like you're doing me a favor when asking people to check bags cause then it's "free"."
Cons: "Old plane, bad food & old crew"
Pros: "Easy boarding, great service from the flight crew, and excellent food and drink service. Seats were comfortable and plenty of entertainment options for a long flight"
Pros: "The food was fine and it was on time"
Cons: "The airplane back by the bathrooms were littered all over the floor. Needed to be cleaned. Their were no seat covers in toilette and it was only 2 hrs into the flight."
Cons: "After fully boarding the plane, we all had to leave because the air conditioning failed. We've traveled five times on Delta this year and every trip has had a significant delay."
Pros: "Left on time. Arrived on time. Seat was ok. Meal was ok. Crew was professional."
Cons: "Long wait at immigration in Paris (not Delta's fault)"
Cons: "Gate agent not friendly"
Cons: "My wife was told she could not board our flight from Boston to Paris because her passport was expired, even though it was not expired. We were told that in Europe passports cannot expire within 3 months of your departure. However, Delta never let us know about this rule until we literally were boarding the plane. How they could not make us aware of this until we were boarding the airplane is unbelievable and unacceptable. This has ruined our vacation which has been in planning for the last six months."
Cons: "seats on this Airbus configuration were horrible for first class. 6 across and the same 32" spacing as the economy section. with middle seat empty was first class. YIKES"
Pros: "All crew was great"
Cons: "We lost checked bag or it was taken, will loss a half day shopping for replacements. Compensation policy very unclear, not counting on getting any."
Pros: "Good food (for economy), lots of little perks (like eye shades), and most importantly, excellent service from the flight attendants. One of my best transatlantic flights."
Pros: "Free first checked bag, comfy seats"
Cons: "Would have liked more movie selection"
Pros: "Time was made in the air and we did not miss our connecting flight."
Cons: "The flight was very late."
Pros: "The leg room was great, the blanket and pillow provided was great and the crew did not disturb me."
Cons: "Compared to such airlines like Turkish or etihad, service and comfort was lacking behind."
Cons: "Aircraft was smelling bad! Hygiene is the key"
Pros: "The entertainment system worked well and was able to keep my phone charged."
Cons: "It's very cramped seating. They started boarding by rows but then gave up. Crew are nice."
Pros: "I liked the croissants they gave us."
Cons: "it was a small, older plane, so it wasn't very comfy and had no entertainment options. it was a short trip though, so not a huge deal. we were also stuck on the runway for a long time before it was our turn to take off, which is never fun."
Pros: "Flight was cancelled and could not be rescheduled until the 17th causing me to loose 10 days of pay at work costing me 4700usd."
Cons: "All was good."
Pros: "The flight attendants were excellent! Very attentive to passenger needs and wants"
Cons: "The seats are just economy seats with the middle seat left open"
Pros: "Not the newest 777, but everything went well on this flight - food, comfort and service were all first rate in Delta's business class section."
Cons: "The salad was the only weak point in the dinner."
Pros: "Before we even boarded, the ticket agent happily found two seats together for my husband & I. The in-flight staff was particularly helpful. We had some medicine that needed to be refrigerated and they both provided a bag of ice for us to keep it in and checked back to replace the ice as it melted."
Pros: "Lots of great food n free new movies! Crew was polite and on top of their stuff :)"
Pros: "The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen."
Cons: "The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through."
Cons: "We were delayed thirty minutes due to slow service. Zero entertainment and only a brownie for a snack"
Pros: "Comfortable seats, adequate legroom; clean aircraft, polite and professional crew."
Cons: "Super crowded gate -- but that's more the CDG problem than Norwegian's one."
Pros: "The crew on-board was nicer this time"
Cons: "Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing."
Pros: "Everything was great"
Cons: "I’d honestly pay more for childless flights"
Pros: "Service and crew"
Cons: "Improving customer service during delay but overall good"
Pros: "Brand new very nice/comfortable planes. Great routes and flight departure/arrive times. Really great value."
Cons: "They’re a budget airline so they nickel and dime you for food and beverage. They are not a member of “sky team” so if they have a flight delay or cancellation they will not book you on another airline."
Pros: "Service and the crewe was very kind"
Cons: "There was no entertainment a lite. Crowded the seat but I understand as it was a smalll airplane."
Cons: "Food could be improved."
Pros: "Quick, efficient, relaxing."
Pros: "One flight attendant in particular was outstanding, Eva. Because of her, I would definitely consider Lufthansa for our next trip to Europe!! She mot definitely went above and beyond in her service and professionalism."
Cons: "Ac leaking water on my head. The seat not working properly, I had push it upright with my own hands to get it to be upright."
Pros: "Staff was great."
Cons: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."
Pros: "Crew were professional and friendly"
Cons: "Small seats"
Cons: "The flight was delayed. There was a terrible backlog in Security at Frankfurt Airport. This is not Lufthansa's fault but considering how important Frankfurt is, you would think the airlines would say something. The flight was late. There were no proper queues for boarding. Everone was mixed up, business, gold card, economy, and only one person doing the chekcing of boarding passes. It was not the best process."
Cons: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."
Cons: "Flight was 2 hours late in departing from Frankfurt."
Pros: "The seats are comfortable and the plane was clean and well-presented."
Cons: "The flight left with a slight delay. As I boarded, I was issued a new seat in the middle, as opposed to the window seat I had selected. There was zero explanation for this change. When I approached the flight attendants about it, with a smile on my end, I was offered the equivalent of a shrug. As I gave up, I was also informed there was no more room in the overhead bins, so not only did I end up sitting in the middle (which I loathe), but also with my carry-on under my feet. I’ve always been a fan of Lufthansa, but I’m a little disappointed this time around."
Pros: "Professional, efficient, full, nice sandwich and coffee."
Cons: "You cancelled. Cost me lost lodging, missed connecting flights and a day of my trip."
Cons: "Beware. Frankfort to Paris A321 Business class is coach with an empty middle seat. Uncomfortable even for a short flight. Very disappointing following excellentvbusiness class on first leg of trip Orlando-Frankfort"
Pros: "Enough space for my legs, cabin crew okay"
Cons: "No entertainment"
Pros: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Cons: "Keep all babies in one section of the aircraft"
Cons: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"
Pros: "Crew greeted every passenger with a smile on entry and exit! So nice. Delicious, large cookie for a short flight."
Cons: "Boarding was poor. Did not board back of aircraft first like Lufthansa does on other flights. Felt sardined almost because of a full flight"
Pros: "Although clearly an older plane, it was clean. Gate personnel re-assigned me to a seat in a row with no-one in it."
Cons: "The gate of departure moved twice before departure. The last change was to a completely different building. Apparently the equipment was changed and I did not learn that I would need a seat re-assignment until I scanned my boarding pass during boarding. (However, the gate agent was quick to accommodate)."
Cons: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."
Pros: "It was quick and smooth. Snack provided. Baggage arrived quickly."
Pros: "Lufthansa, always competent and pleasant. Everything works well. Very reliable. Business Class seats are competent. No complaints. Not overly plush but everything works. Same with the service. If consistency is what you’re looking for then Lufthansa can’t be beat. It’s the Lexus of the airline industry. Not Mercedes or Rolls Royce though."
Cons: "The food is never exceptional on Lufthansa. No low carb or low fat alternatives. Heavy cream is a hallmark. Again, Noor exceptional but good enough. Here, I think American, Delta and United have done a better job recently."
Pros: "Great service from a super crew. On time."
Pros: "The crew was great, the food wasn't bad and the seat was comfortable and I am very tall"
Pros: "More leg room than the A330-300 we took to fly from Charlotte to Munich."
Cons: "The ground crew. One young employee checking the boarding passes in Munich was rude and condescending."
Pros: "The crew was nice and professional."
Cons: "We waited over an hour for two people to board the plane. After we waited, the couple didn't make it past security; so, we had to wait another 20 minutes for the company to take their luggage off of the plane. I was late checking into my hotel, which was in the process of being canceled."
Pros: "Crew was fantastic."
Pros: "Title says it all Short flight"
Pros: "Clean/comfortable plane with a great staff for the long flight."
Cons: "Hard to upgrade unless you spend a fortune."
Pros: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"
Pros: "Standard short flight."
Cons: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."
Pros: "Love the variety of entertainment options on such a long flight. The food is always so good, you make me feel so cared for."
Pros: "- crew was nice - overall flight was smooth"
Cons: "- not too unexpectedly, food was small - bring something warm to wear, as at some point temps can be real cold... - wish the boarding process was slightly more logical and have people with seats in the back of the plane go first"
Pros: "Comfortable seats and pleasant crew"
Cons: "It was a short flight so no food was given out."
Pros: "Unfortunately expectations on flights are so low that I am hesitant to say much. It got us there in one piece and I guess that is considered nice these days."
Cons: "I don't normally expect much of airplane food but this was a very low end food for an overseas 8 hour flight."
Pros: "Flight was 10 minutes late departing but a short flight time led to us arriving in CDG on time."
Cons: "Baggage delivery to carousel 6 at CDG took over 40 minutes with delivery coming in small batches......the flight time was shorter!"
Pros: "The wide selection of content to watch, food was good."
Cons: "45 minute flight delay due to a discrepancy with the engine."
Cons: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."
Cons: "The food was not goot at all."
Pros: "Great service and entertainment. Pretty comfortable, too."
Cons: "food was so so."
Pros: "The crew were polite and accommodating"
Cons: "Special Meal was not ordered for me so the crew had to improvise to provide me with something to eat, since there were no extra special meals"
Pros: "The crew was very pleasant and several announcements made the flight easy"
Cons: "We were late !"
Pros: "The plane size & comfort was excellent. The staff were very friendly"
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Pros: "Services is good ."
Cons: "Food can be better"
Pros: "The socks offered in business were comfortable and nice looking. The red wine was good."
Cons: "The food was just average and the seat not too comfortable"
Pros: "The crews were pretty great!"
Cons: "The regulating of the temperature."
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Cons: "I congratulate the KLM crew!"
Pros: "Food and service"
Cons: "Working wifi would be good. Better A/C. More comfortable seats"
Pros: "Slow service."
Cons: "Better communication!"
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."
Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."
Pros: "KLM staff is great"
Pros: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "Crew was good"
Pros: "The crew were amazing and the flight was very smooth."
Cons: "Keep up the good work"
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Pros: "Efficient boarding system, clearly signposted. Professional staff"
Pros: "The staff tried to help me when it was evident we would not arrive on time"
Cons: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Pros: "Comfort was better than on the previous Dash-8. Food was OK."
Cons: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."
Pros: "kLM staff was great."
Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"
Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"
Pros: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Cons: "there was no lounge close to our departure gate"
Pros: "Fabulous trip with friendly, helpful staff"
Pros: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Pros: "Lovely staff, good food, great movies."
Cons: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
Pros: "Got to Amsterdam on time and everything was great including the staff"
Cons: "Flight was delayed 8 hours. Arriving at Incheon, discovered ground crew were unaware of our arrival to take this connecting flight. However, we were put up overnight in a hotel, which was nice."
Pros: "Timing & efficiency. Good food though only a sandwich."
Cons: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"
Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"
Pros: "The cabin crew, the flight and communication and the cleanliness of the plane."
Cons: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."
Pros: "Easy airport business"
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Cons: "Nothing. This is filler text to meet min characters."
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Pros: "Spacious cabins, friendly service"
Pros: "The service, entertainment, food, the crew, the aircraft were excellent."
Cons: "They put us in a Transavia plane."
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Pros: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Cons: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."
Cons: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Cons: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."
Cons: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."
Pros: "Great flight. No problems."
Pros: "The crew was very patient to get all the passengers' needs from gate-to-gate. The flight was very smooth, landing to takeoff, and arrived on-time!"
Cons: "baggage tag system at CDG Pairs was lame"
Cons: "Flight experience was the way air travel use to be."
Pros: "The pilot got us to Toronto."
Cons: "Everything. Contrary to most of my experiences with WestJet over the past nineteen years, this was the worst, overall, trip I have ever had with them, from delays, to missing my connecting flight, to gross incompetence with the staff, to a failure to even empathize with our situation (with a baby!)."
Pros: "The dreamliner is an amazing plane. I really liked the window tinting feature it has."
Pros: "The crew worked hard to ensure that we had a good flight with minimal interruptions"
Cons: "Delays always hurt, the flight was delayed yet there were no notifications and additionally the delay was closer to an hour long since boarding only started 20 minutes late."
Cons: "Communication from you all. I missed my flight because of the terrible instructions and communication"
Pros: "The two flights were fine, nice WestJet staff on the ground and in the air. But it will be very inconvenient if I don’t get my clothes, toiletries, and other things I need for my trip."
Cons: "As I said, my suitcase (that I checked through yeti Paris) is missing...."
Pros: "Good humoured , polite and attentive crew"
Pros: "Swat was okay, crew was great"
Cons: "Wifi no work, loading was a bit of a joke"
Pros: "The crew was efficient, but not like some WestJet flight attendants where they crack jokes, & make everyone feel glad they were on that flight."
Cons: "The pilot was going too fast on taxiing to the runway (trying to catch up from a ground delay), & nearly overshot the runway. Had to stop very suddenly and make a sharp turn. Not a great way to begin a flight"
Cons: "The flight attendant was super funny, telling jokes, went over and beyond to make everyone feel comfortable, relaxed...Big kudos to WestJet for that!!!"
Pros: "Entire experience went smoothly. Right from when I booked by tickets to checking in at the airport. I was kept informed of changes to the flight itinerary and didn't have any trouble throughout the process."
Cons: "Nothing really could be improved other than typical airline problems that can't necessarily be solved. We did fly out of LAX on our way home and that was more of an unpleasant experience as there is not near enough seating for people waiting to board their flights."
Pros: "The Crew was great"
Cons: "Let my golf clubs fly at no charge. Seat update at check in at no charge."
Cons: "Flight was delayed. Otherwise fine."
Pros: "The crew filled up my reusable cup instead of using a single use one for my drink. They were very friendly and great."
Cons: "A lot of single use plastics are used on the flight for food and such. It is very wasteful. It would be great is WestJet could find a way to lessen their plastic foot print"
Pros: "Took off on time and it was a smooth flight."
Cons: "The boarding process was unorganized. Once your ready to board you should call out seat numbers starting from the back of the plane to the front and if someone tries to board before their seat has been called they should have to wait. This would eliminate all of the passengers to rush on line in order to get to their seat and to have space in the over head compartment."
Pros: "The staff was really friendly and accommodating"
Cons: "The plane had no onboard entertainment system and most of the plane had malfunctioning power supplies for your personal device. the plan was not clean and the pilot Had a horrible landing."
Pros: "- Great customer service - Positive energy - Friendly staff"
Cons: "- extensive delays - no leg room - crowded - no food on my flight"
Pros: "First time with the airline and I’am very pleased!"
Cons: "No tv :/"
Pros: "Friendly crew"
Cons: "For some reason, the return was in Hamilton not Toronto. Unfortunately, I noticed after I paid. Not sure why the flight wasn't from Toronto."
Pros: "West jet staff and crew go beyond to accommodate passengers and make the whole experience positive from start to finish"
Cons: "A little cold"
Cons: "Flight was delayed"
Pros: "Option to watch movies on your device"
Cons: "Not useful if you don’t have a device"
Pros: "On time"
Cons: "Temperature on plane was way too hot"
Pros: "Crew was great."
Cons: "Plane was uncomfortable.trays were stained and dirty looking."
Cons: "Food and entertainment are not options on this short flight."
Pros: "The economy class seats were surprisingly comfortable."
Cons: "It's a personal taste thing, but I don't like flights where it is necessary to separately purchase all the normal things that other airlines provide on international flights (blankets, wine, food, etc). I'm sure others appreciate that level of economy, however."
Cons: "The stewardess (Stephanie was her name I think) grabbed my arm and pushed it out of her way rather than asking me to move. While it may sound dramatic, I am certainly not accustomed to a stranger putting their hands on me and it was hugely inappropriate and ruined my flight. This was my first WestJet flight after flying countless times with Air Canada. The whole experience was soured and I will never look at WestJet the same again."
Cons: "lack of information due to delay"
Pros: "Staff were great"
Cons: "No water hot or. Old on the plane and nearly 5 hour delay on New Year’s Eve :("
Pros: "I liked the ease in getting through security."
Cons: "Indidn’t Like that that the flight was delayed by more than 1 hour. I really do mean t believe that it was because the pilot was late. I think that it was a way to arrive at the Regina airport when other planes arrived to save airport fees."
Pros: "very amusing male steward! (welcome to westjet flight xxx to cancun!")"
Cons: "well, someday i hope to be able to experience "first class!" travel, but all in all, quite adequate! i always try to fly westjet in canada."
Cons: "Transferring between distant terminals in LAX was a pain. I'm glad that I had a long layover between flights to make the journey that required leaving and re-entering security."
Pros: "The crew was great and the flight was fine."
Cons: "Our flight was delayed"
Pros: "Exact on time."
Cons: "Refreshment should have more choices"
Pros: "Glad I could rent a tablet"
Cons: "Flight was delayed"
Pros: "Charlotte and Johnny spiced up the safety brief with some humor, it definitely made the flight more enjoyable and to have a friendly, funny and relaxed flight crew."
Pros: "The crew was very nice"
Cons: "The flight was 2 hours late and we missed our connection. NOT happy."
Pros: "The service was fantastic. It always is. I always use west jet and have never had any issues. Friendly staff very helpful. I will continue to use west jet. My parents live in Calgary and I travel a lot for work so you will see me again."
Pros: "Crew and ground staff exceptional !!"
Pros: "WestJet staff and crew fantastic"
Pros: "My daughter ordered the tickets for us but she didn't pick seats. We forget to pre checked in, either. Our flight was very full so We are so lucky got the first class seats! This is the first time in our life with first class experiences! It was on the July 4th and saw a lots of fireworks in the airplane! We are so exciting! Thank you for West Jet Airline!"
Cons: "Waiting to get our luggage"
Pros: "Great service! Crew was very friendly and happy. Flight was online and landed early"
Pros: "Friendly crew, efficient"
Cons: "Delayed boarding."
Pros: "There is a nothing to mention that was memorable or comfortable."
Cons: "I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future."
Pros: "Great and friendly crew"
Cons: "In-flight system had some problems and seats seemed a bit uncomfortable"
Pros: "The sear was messy they didn't clean it it was full of pieces of bread."
Cons: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
Pros: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Cons: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"
Pros: "Despite being a short flight, they gave food"
Cons: "Nothing. All ok"
Cons: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Cons: "New variety of food"
Cons: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"
Pros: "Seats are comfortable on Business Class. Service is good"
Cons: "Constant delays specially from CDG! Poor cabin service specially on this flight."
Cons: "Our request for vegetarian meals got lost after a glight was cancelled."
Pros: "The crew was very friendly."
Cons: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Pros: "All went right namely the seats but the luggage condition is the worst"
Cons: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Pros: "On time, no hassle."
Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Pros: "Plane was comfortable and new."
Cons: "Nothing really."
Cons: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."
Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Pros: "The service was very professional."
Cons: "Everything went well."
Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"
Cons: "Took very long from landing/ arrival until baggage could be collected. Priority luggage came out last!"
Cons: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Pros: "La entrada"
Cons: "El resto de cosas"
Pros: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"
Pros: "No issues, quick trip, friendly staff, comfortable ride..."
Pros: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."
Pros: "Airplane staff were good"
Pros: "Friendly crew and exit row had nice legroom."
Cons: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Pros: "Boarding was very efficient"
Cons: "Losing my luggage after checking it at the gate when volunteers were needed."
Pros: "Cheap aircraft, not even headsets"
Cons: "Dirty aircraft, I expect more when I pay a lot"
Pros: "Nice Flight Attendants Good Food"
Cons: "Flight was delayed by 1.5 hours"
Pros: "Standard stuff"
Cons: "Too crowded"
Pros: "food was good, leg room was decent for economy"
Cons: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."
Cons: "Meal choice missing kosher non-gluten combination."
Pros: "I enjoyed the food, the crew's friendliness in First Class and the boarding process."
Cons: "The wi-fi did not work on our flight"
Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "quick flight 10 min ahead schedule"
Pros: "Food and service"
Cons: "Too many business class seats and the plane is so big it basically feels like flying on coach. You have two seats next to the window so it's exactly the same when trying to get up than in economy class with a passenger stuck next to you"
Pros: "It was as expected."
Cons: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."
Pros: "cookies were great"
Cons: "we paid for two seats together (one aisle and one middle) an exit row with extra legroom from paris to LA. but when we got to Prague they had one of us in the middle seat in the exit row and the other in a completely different part of the plane, also a middle row. The folks in Prague couldn't fix this, they moved one ticket to a different exit row, not together, different part of the plane. In Paris, but ONLY after I located my receipt on my phone, they moved us to the seats we had paid for."
Pros: "Croissants instead of pretzels was a nice change of snack"
Cons: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."
Pros: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Cons: "Vegetarian food choices always leave much to be desired."
Cons: "Chair is bad. Entertainment did not switch to english. Earphones were bad/ Food was too small and some items had no taste."
Pros: "I liked that there was a bit more space, larger seats and only two seats (instead of 3) along both sides of the plane. The blankets and pillows were nicer than economy, and the service was impeccable, friendly and attentive. The cabin was quiet, and I was able to sleep most of the flight ,probably because I was exhausted and it was a night flight."
Cons: "We paid 370 euros to upgrade and for that amount, I wouldn't do it again. The seat comfort wasn't much better than economy, the food was exactly the same as economy -- terrible, especially because we were flying from Brazil to Paris -- so the only thing you're getting is a bit more space and less people. The movie selection was tired - or at least not my cup of tea."
Airlines flying from Wisconsin to Paris have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to Paris
Masks required on board, masks provided on flights from Wisconsin to Paris
Social distancing seating
Middle seats unavailable to book on flights from Wisconsin to Paris
Testing for antibodies, testing for symptoms for flights from Wisconsin to Paris
Waiving of change fees. Search flexible flights from Wisconsin to Paris