Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to Saint John
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Scores according to KAYAK customer reviews
Pros: "Crew is great!"
Cons: "Problems with the emergency lightning caused the flight to depart two hours late"
Pros: "Overall it was a pleasant flight, satisfied"
Pros: "Not a thing"
Cons: "The fact I didn't even make it to my destination. Not one person working for Air Canada gave me the impression they knew what was going on. They certainly didn't apologize for ruining my vacation and they did not try to do a single thing to help us make our flight or make the disappointment of missing it any better."
Pros: "That we made it to Vancouver on the scheduled day"
Cons: "Non-existent schedule, 3 hours late on top of poor connection with overseas flight (total 6.5 hr wait in Toronto), old drab equipment, unremarkable barebones joyless service"
Pros: "It’s not everyday that you get a meal for free on an airline in addition to friendly service. Even though the flight was 7 hours, it was a smooth and enjoyable one."
Pros: "Entertainment. GoGo did not want to work for me at 1 he before arrival."
Cons: "Give me a coupon for food before takeoff or on arrival. Skip the CupofNoodles. After Japan and Shanghai, cup of noodles seem really in bad taste."
Cons: "They wouldn’t wait 10 minutes for us to arrive on our incoming flight."
Pros: "we had to pay for everything"
Cons: "My seat was wet and i had to wait quite a while for it to be rectified. I asked to sit on a crew seat at the back of the plane and was told that i would break it. I found this rather disgusting . Seating plan is very crammed like sardines"
Pros: "Kind and polite service."
Pros: "I appreciated having my seat changed and arriving to my destination safely."
Cons: "The fact that there is NO bottled water on the flight and only "tap" water from a plastic jug. As a kosher consumer, I was unable to drink the water from a kosher perspective and I never drink tap water anyway! I found the staff to be less than friendly until the flight was over. Our flight was cancelled and we had a longer wait for the next flight. I missed an evening appointment due to this cancellation. I never understand why the back of the plane doesn't board first, other than first class."
Cons: "the entertainment system on this leg of the flight didn't work at all! Give me a break!"
Cons: "Crew was rude to me."
Pros: "Seats are quite comfortable. Flight was on time."
Cons: "Suitcase costs money. Food was ok. No headphones for entertainment. I felt it was like a low cost flght but we paid a regular price."
Pros: "The flight was not fully booked so there was some extra space....ie empty seats"
Cons: "The flight was 1.5 hours late in departing. Fortunately we just made our connecting flight in time."
Pros: "Didn't crash"
Cons: "The seats for economy were way too small...we felt crammed into our seats and crowded the entire flight. We didn't like all of the extra fees compared to West Jet that we flew on our way home. Food vouchers were pre purchased and the crew records were not updated."
Pros: "Plane was on time and manned appropriately with a single crew member. Gate checked bag was handled with care."
Cons: "No complaints."
Pros: "Air Canada is definitely good quality for the price! The crew is great and the overall comfort of their flights is great."
Cons: "The long-haul transcontinental flights haven't been upgraded with wifi just yet, so a 12 hour business flight without internet. Also, it was hard to know how to upgrade my seat on the return flight; I would have paid for it but couldn't figure out how to upgrade when checking in."
Cons: "Flight delayed again and again. Waited for hours at the airport until they cancelled the flight."
Cons: "I really couldn't believe that I had a 13 hour flight on a brand new B787 with no WiFi capability. I travelled economy class and it was full, but it was obvious that 14 of 28 business class seats were empty. Well no wonder. If I were travelling 13 hours on business and couldn't connect, while on business it would be a time resource wasted. You should rethink your business plan. I suspect your losing fares to different carriers. Even travelling coach I will look for other carriers to compare to on future long haul flights. Too bad, you did everything else great. Robert Howell - email@example.com"
Pros: "Food service was good and staff was nice"
Cons: "Staff did not come often enough with water. Not as many snacks as I have gotten on Korean Airlines and Japan Airlines. Definitely better than American Airlines or United Airlines flights which are the worse example of how to provide excellent food and service. Short time allowance for flights connections since most flights from Chicago start off late. Look to carriers such as Luftansa, Jordan Air, Turkish Air as the right way to do things."
Pros: "Seats, entertainment"
Cons: "We had to change planes, after boarding the original aircraft, and were delayed almost an hour. We thought the airline (Air Canada) could have recognized the inconvenience with a free drink or extra snack."
Pros: "Flight from STL to YYZ was unremarkable, which isn't a bad thing when it comes to air transportation. Bit of a delay leaving, waiting for de-icing trucks to show up and do their work, but I'm not sure that's Air Canada's fault."
Pros: "Great price, easy transitions and connecting flights. No complaints here!"
Pros: "Despite the delay the crew members kept a smile on their faces."
Cons: "We were delayed for four hours and were stuck on the plane that whole time. We did not receive any food and just tab water was offered."
Cons: "We had to purchase food ."
Pros: "The plane was roomy, there was on flight entertainment, everyone was nice, the flight was on time."
Pros: "Crew was great; polite, friendly, tolerant."
Cons: "Could have larger selection of films. Bathrooms get very dirty during long flight."
Pros: "short trip"
Cons: "delayed but didn't update the screen as delayed even though it was delayed an hour it still said on time."
Cons: "One of the crew member was so rude to petition. We were surprised and very unpleasant to watch her attitude and way she talked to people. So bad! And your costomer service phone lines are terrible!!!!! Never answer the phone and waiting time is over 30min! What kind of airline customer service line is this horrible?"
Pros: "Same as first leg of journey...."
Cons: "Change of boarding gate at last minute, no food service in rear of plane due to turbulence however front of plane was served"
Pros: "Flight was good"
Cons: "No food and no snuks"
Pros: "Food, comfort, friendly."
Cons: "Movie choice could be better"
Pros: "The ticket agent in Cincinnati was courteous and informative. Very helpful"
Cons: "5 hours late with no info"
Pros: "Everything was as expected from a flight."
Cons: "1. The seats were tiny. 2. I almost had to check my carryon - even though it was the right size. 3. Your television and movie selections should be more diverse with diverse characters. All the lead characters in all the shows appeared the same skin color. Mix it up. 4. The driver/pilot appeared to slam on brakes after he landed. Perhaps he was afraid to pass up his gate. It was crazy scary."
Pros: "good entertainment choices"
Cons: "I was on a transatlantic flight overnight, and in coach. Not enough room to get comfortable."
Cons: "Mechanical problems and missed flight to Milan. Then next day flight to Milan delayed. Air canada put us up in cheep hotel with minimal food vouchers."
Pros: "Flight was on schedule"
Cons: "Plane sat on Tarmac for 45 mins Flight attendant was busy chatting personal matters non-stop and was loud, when passengers were totally annoyed from waiting 45 mins to deplane"
Cons: "If you have a stop in Canada - you must have Canadian visa! Which does not make any sense and no one warned me about that."
Pros: "Friendly crew members"
Cons: "There was more kids then adults in the plane. The food was terrible, surged too late for a flight to a muslin country with almost everyone fasting on board. Once it was served, left side of the plane was served first while kids on the right side claming their meals and not understanding why they are not getting any. The bathrooms were dirty. No screens on board. The seats bead some upholstery work."
Cons: "Time it took to board"
Cons: "The pressurization of the cabin was very uncomfortable for me. I fly a lot and only notice this like one in 30 flights. I was very swollen after and felt the pressure during the flight."
Cons: "It was very cold!"
Pros: "Amenable and friendly staff."
Cons: "Getting there really early and being in a late boarding zone."
Cons: "My chair didn't lean back and the entertainment monitor did not work for about 2 hours."
Pros: "The crew was great. Trent was outstanding"
Cons: "This was a regional jet, and this flight segment was 3 hours. The seats seem to have a little more leg room than larger jets but much less cushioning, and the pitch/shape of the seat back was very uncomfortable. I could barely walk when we reached Houston."
Pros: "Crew professional. Flight on time and clean"
Cons: "Seating room was horrible. My knees hit the seat on front of me, fortunately the gentleman sitting there did not try to recline. Seat very narrow As well as isle. Controls for monitor in seat back on arm rest and I kept activating it accidentally while trying to nap which was annoying. I’m 6’1” and 190 pounds so am not what I’d consider oversized but I’ve not been this uncomfortable on a flight in many years. Will make a note to avoid this line and plane in the future"
Pros: "Our flight attendant was the best!"
Cons: "The weather."
Pros: "The pilot tried to make up lost time in the air."
Cons: "Due to regulations, our crew had to delay our flight 39 min. This was done the night before. There was no way we were going to make our connecting flight, but no one from United seemed to care. The crew from milwaukee to Houston was rude and unhelpful."
Pros: "The crew was very good."
Cons: "We had a two hour weather delay and 4 gate changes. Had to unnecessarily walk from one gate to the next. Every time we got a. Texted updated we had a new gate number. Frustrating. Then the plane arrived from LaGuardia but there were no flight attendants so we had another 15 minute delay and nowhere to sit. Not happy"
Pros: "Departed / arrived on time, clean, good snack options."
Pros: "Everything was fantastic except I was a little squished; but I suppose that is to be expected on the economy flight. We did land later than expected but it ended up being just fine and I was able to connect to my next flight."
Pros: "the crew was great."
Cons: "quick flight. comfortable seats. lots of leg room"
Pros: "Nothing - missed flight because of bad info from Kayal"
Cons: "Loss of day's vacation - hotel bill, rental car cost and missed concert - all in about $400 lost."
Cons: "La persona que me atendió para abordar y segundo avión con destino a Puerto Rico era una mujer desagradable mal educada trataba mal a toda persona que le estába. Verificando el boarding pass Verguenza me dio que fuera boricua"
Pros: "The crew went above and beyond on this flight. They were continously carrying around juice for us and constantly making sure we were all comfortable. The movies and TV shows were free if you had the united app.overall it was a amazing flight!"
Cons: "Couldn't get direct tv yo work"
Pros: "It was a pleasant flight - nothing too exciting. The staff was lovely."
Pros: "Nothing stood out."
Cons: "having to wait for the flight crew"
Pros: "Nothing. Horrible experience all around. Didn't get home till midnight"
Cons: "Kayak sent me a push notification saying flight was delayed. Arrived at airport, it was scheduled for on time. Airline wouldn't let me or my bag on the flight meaning I had to wait in the airport for 4 hours until the next flight out."
Pros: "The planes appeared to be newer."
Cons: "We had very little leg room and my husband had a sore back after the flights."
Pros: "I really liked the price for the exact time I wanted to travel!"
Cons: "A bit cramped."
Cons: "Bumpy plane"
Pros: "Our Stewart on way was nice. Pilet was informative. Let us know what the weather was like and when to expect turbulence. Pointed out land marks as we flew over them."
Cons: "Seating was uncomfortable. Very little leg room and I am short. Can't imagine what it would b like if I were 6 foot instead of 5 foot"
Pros: "Service and comfortable seat"
Cons: "100 dollar baggage fee"
Cons: "Flight from mke to Chicago was delayed so long I missed my connecting flight to charlotte. U had to spend the night in ohare airport. Very unhappy with United airlines."
Pros: "I got a window seat"
Cons: "Chair didnt recline"
Cons: "It was cancelled no email no text no call thanks"
Pros: "I got a fair price ticket and plane wasn't dirty ."
Cons: "I was delayed for 6 hrs"
Pros: "Very friendly and kept us up to date with the issues we had with off-loading about ever 15 minutes."
Cons: "It took 50 minutes after we landed to park and get off the plane."
Pros: "Although it was s bit bumpy bcs of the weather, we had the wind with us and we arrived about 30 minutes early."
Pros: "Fast boarding. Flights were on time."
Cons: "Very cramped seating in the back of the plane."
Pros: "I like the United check in person in Milwaukee / kind- helpful- informed. All United personal were polite and professional in spite of many delays , cancellations and upsets."
Cons: "Out going flight to Denver never made it to salt lake . Rebooking barely got us to connecting flights.... but made it we ran to connecting flight and did make connection. Returning, our first flight also never appeared ... two hours and 15 mins of standing in line to rebook We boarded another flight. In Chicago we stood in another line to rebook . Eventua"
Pros: "The staff was efficient, funny, friendly and honest. Smooth landing and good service. Thank you!"
Cons: "Less than friendly staff at the desk. The gate was changed on us and again no United app updates or texts until much later."
Pros: "Smooth ride, professional and friendly crew"
Cons: "Wish the cup "holders" in the tray were deeper"
Cons: "United would not put my bags on despite being at the counter 40 minutes before the flight. Then they put me on stand by for 6 hours during which time they lost my bags and ultimately not having a seat for me."
Cons: "Need water offered free"
Pros: "Flight itself was fine"
Cons: "3 hour delay taking off"
Pros: "Quick and efficient"
Cons: "Very small and hard to sleep if you are a tall human. Ended up with neck ache"
Pros: "On time. Early."
Cons: "Nothing was fine"
Cons: "Emergency landing with no power in flightn"
Pros: "This plane was pretty small (70 people) and not full, so boarding was fast. The crew was good, friendly and helpful. The pretzel snack things were good and unexpected for such a short flight."
Cons: "The plane was very loud and it was impossible to hear the crew and my partner. There was no entertainment which was fine because I brought my own."
Pros: "Agents checking baggage were unbelievably slow. Good thing there wasn't a long line."
Pros: "The crew was great. I don't know how to make the stars increase."
Cons: "Arrival times were accurate. Crew friendly and helpful. Freight was good."
Pros: "The Flight attendant and pilot were beyond helpful and apologetic about the delay, The customer service rep in Denver was great."
Cons: "Because of a 2+ hour delay in Milwaukee we missed our connecting flight in Denver to Medford and had to stay overnight. Sitting in isle 1 was uncomfortable and it was a pain not having immediate access to my purse because I had to stow it for take off and landing."
Pros: "Awesome flight , great crew, couldn't ask for better"
Pros: "Very smooth and speedy flight, arrived early!"
Pros: "The timing of the flight for Tuesday night was right I don't have that much delays !!!"
Cons: "Flight attendant was over worked. Flight was delayed. Small carry-on compartments"
Pros: "Flight was smooth and in time."
Cons: "Staff at General Mitchell airport (MKE) United counter were not knowledgeable and the check in process was very frustrating. There were not many people at the check in counter, but it took us 30 minutes to check in once we were at the counter working with the check in clerk."
Cons: "The delays and poor customer service."
Airlines flying from Wisconsin to Saint John have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Wisconsin to Saint John
Masks required on board, masks provided on flights from Wisconsin to Saint John
Social distancing seating
Middle seats unavailable to book on flights from Wisconsin to Saint John
Testing for antibodies, testing for symptoms for flights from Wisconsin to Saint John
Waiving of change fees. Search flexible flights from Wisconsin to Saint John