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Pros: "The crew on both legs of our trip were nice and accommodating."

Pros: "Great crew!"
Cons: "Did not get upgraded :)"

Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."

Pros: "Fact that there’s a flight available to get me-from a to b, Crew were friendly-great, cabins clean."
Cons: "Expensive, Delayed flight, unable to hear and understand boarding announcements, No WiFi, and a magazine that caters to the top 5% of passengers. Then to top it off a lost bag and over 2.0 hours spent either on hold or awaiting a call back to resolve issues with my last bag-totally unacceptable"

Cons: "An officious crew who said they had a 'seat belt detector' to tell if people's seatbelts were fastened. A late flight... with lies about the reason for the delay."

Pros: "Entertainment was awesome. Although airlines are stingy with snacks, Delta had a good overall selection and very generous."
Cons: "Something that cant be changed overnight, however, there should be a little more Aisle space for folks pass through as my shoulder was getting beat up after every passing person and cart."

Pros: "Awesome"

Cons: "Issues with connecting flights so had to sit in different place, seat was broken"

Pros: "Flight attendants were great! We had rough weather for the entire flight, and they handled everything great"
Cons: "N/A"

Pros: "Yeah...spacious leg rooms."
Cons: "Too bumpy landing at Jackson."

Pros: "Everything"
Cons: "Nothing, keep at it"

Pros: "Amazing crew & comfortable seats."

Pros: "Great landing in a real mess of a storm. We were pitching and yawing due to high gusts of winds but the crew brought it down perfectly. The Captain explained the weather situation before we left Atlanta so I was prepared for a bad weather flight and landing."
Cons: "The weather."

Pros: "Crew was excellent, pilots informative, and a very smooth and on time departure and arrival!"
Cons: "Sitting in the last row where my seat didn’t recline and it was loud and no window. It was claustrophobic!"

Cons: "To many screaming kids"

Pros: "Nothing"
Cons: "Nothing worked. Charging station. Tv. They charge for everything. Customer service is poor. I get Way more for my money flying a budget airline!"

Pros: "Newer plane. Friendly crew. Landed safely and on time."

Pros: "Boarding was quick Flight experience was good"
Cons: "Leg space was less Take off got delayed"

Pros: "Landed safely."
Cons: "Late departure. Almost missed connection. Even though we planned a decent amount of time between flights. Always something causing delays when we leave from Newark."

Pros: "Cheap price"
Cons: "no vegetarian food in flight, the layover for connecting flight was not sufficient,"

Cons: "Boarding issues cause delay after plane had to be replaced People were double booked Then land awaited on tarmac because of no ground crew Caused me to miss my next flight"

Pros: "Air crew was excellent"

Cons: "Our flight was changed/delayed because of smoke detector problems!! We lost a whole day on the trip and we are very upset"

Pros: "Couldn't recline as I was in the emergency exit row but I had some extra room with no seat next to me so that was nice"
Cons: "Couldn't recline in my emergency exit row"

Pros: "I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened."
Cons: "The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta."

Pros: "Flight team were wonderful!"

Pros: "The crew went out of their way to make sure they got the plane ready as quickly as possible and get us to Jacksonville as quickly as possible."
Cons: "Delta lost the plane for over an hour. After already spending 10 hours in ATL because of an earlier delay due to human error I was extremely disappointed in Delta that my flight out of Atlanta was delayed by an hour because they LOST the plane and couldn’t find it or the truck to bring it to the gate. This kind of error on Xmas eve is embarrassing. Delta didn’t do anything for the passengers affected by this. I was dumbstruck by the apathy of the Delta employees at the gate (the exception was the flight crew, who tried to get the aircraft there earlier). Because Delta did nothing but make error after error I arrived at home 11 hours later than my original flight was booked for on Christmas Eve, missing Christmas Eve Services and family traditions. When I need to get somewhere on time I’ll never rely on Delta after this experience."

Cons: "the short connection screwed me"

Pros: "The boarding didn’t take long at all. The staff and crew were very pleasant and polite. Everything was done in a timely manner."
Cons: "Well you get what you pay for so I’m not really complaining here. The economy seating was a bit cramped. I’m 6 foot and it was not comfortable for me. I can only imagine how it eould be for people taller and bigger than me. Flight was too short for meas. Snacks were good though."

Cons: "No check in to Minsk from Paris"

Pros: "Everything"
Cons: "Good"

Cons: "Worst"

Pros: "I liked the plane being on time & a smooth flight. The crew was great too."
Cons: "N/A"

Pros: "I flew with Delta"
Cons: "Your information was Aeroméxico"

Cons: "Nothing"

Pros: "once we left Ewr everything went smooth"
Cons: "Late taking off. had to hurry to catch final leg"

Pros: "I liked: After check-in, I was given luggage sticker and told that luggage will be collected in Hyderabad which is my last destination, same was printed the sticker."
Cons: "I didn't like: While transition from Mumbai to Hyderabad, i was told to collect the luggage in Mumbai and check-in again which made so worried and confused."

Cons: "Flight was delayed an hour"

Cons: "Super small plane"

Pros: "The flight was quick, safe, and the crew was courteous and attentive."
Cons: "Nothing."

Pros: "Both flights landed early. Flight attendants were excellent and very helpful."
Cons: "Small plane to Minneapolis with one bathroom and the flight to sna didn't have my request for a gluten free meal."

Pros: "There were pretzels. Wifi but I brought my own entertainment."

Pros: "WiFi, good flight attendants"
Cons: "Would like to see Direct TV along with Delta Suite so can watch live TV"

Pros: "Crew was very friendly. Embarked and disembarked quickly. Flight arrived early"

Pros: "After 4 delayed and missed flights they did put me in a motel"
Cons: "Trying to make arrangements and being on hold for 30 to 53 minutes several times all while trying to second guess flights. Not being allowed on a flight after being bumped several times because only 1st class seats were available . Sprinting through the airport with all luggage only to be told I couldon't not board even though the flight did not leave for 5 more minutes"

Cons: "Everything was great"

Cons: "Flight was delayed indefinitely. Delta supposedly booked me on united flight but made an error."

Pros: "First class stewardess was excellent."

Pros: "The airplane"
Cons: "Poor food"

Pros: "Everything"

Pros: "Horrible seats"

Pros: "No traffic to LGA. No security lines. First in line to take off."
Cons: "Snack options are very poor."

Cons: "Seat was very hard and uncomfortable"

Pros: "Comfy seat, great entertainment options"

Cons: "Delays"

Pros: "The steward was super friendly."

Cons: "We had 3:10h delayed..."

Pros: "Yes"
Cons: "ages they don’t came"

Pros: "Arrived on time"

Cons: "Entertainment system for myself and my wife failed after an hour."

Pros: "Service was great in 1st class"
Cons: "The movie Black k Klansman was great but the system had a problem. Not sure if just my seat or the whole digital video system. Every few minutes it would get choppy and unwatchable. I had to rewind and then it would be fine for a while. Like a video buffering problem."

Pros: "on time"
Cons: "n/a"

Pros: "Prompt on time service."
Cons: "N/A"

Pros: "The fight was fantastic."
Cons: "Baggage claim took an hour"

Pros: "Service top notch"

Cons: "Delay"

Pros: "Smooth ride, checked in online, electronic boarding pass, going through security - a breeze. Was little apprehensive because I heard bad things about AA - my 1st experience was good."

Pros: "The flight personnel was upbeat and friendly and we were on time. I was very glad I made the connection"
Cons: "That we were not offered even water. I was very thirsty from my run from gates B 13 to Gate E25"

Cons: "New cheap fare is honestly offensive trash."

Cons: "The a.c didn't work and it was really hott in the aircraft."

Pros: "Boarding as quick and efficient. Staff were friendly and courteous"
Cons: "Nothing bad to comment on as the trip was a smooth trip"

Pros: "The fly departed on time"

Pros: "Bad weather came in n I was rerouted on Time"

Pros: "Good Airplane"
Cons: "Delays and baggage delayed"

Pros: "It was on time boarding and landing"

Pros: "Small airport"
Cons: "Service and flexibility, needed to call online for assistance"

Pros: "My neighbor."
Cons: "We sat on the tarmac for over an hour for no apparent reason."

Cons: "No priority boarding for people with babies and toddlers"

Pros: "Nothing"
Cons: "It's AA, never again"

Pros: "Nothing"
Cons: "Everything"

Pros: "Planes boarded on time"
Cons: "Long wait on runway before take off"

Cons: "Everything"

Cons: "7uk"

Pros: "Very quick curbside check-in. TSA check went quickly and gate was easy to get to."

Pros: "My trip was awesome and very easy."

Pros: "Movie selection is great."
Cons: "No cookies :("

Cons: "Space between seat rows to small"

Pros: "It is good"

Pros: "This time every thing excellent"

Cons: "No tv on seat. Those dumb comedy tv show"

Cons: "Entertainment was boring"

Cons: "Good service ! Window seat!"

Pros: "Not enough luggage space for regular number of passengers on board"

Pros: "On time"

Cons: "Delay！！"

Pros: "The service was excellent Very cleaning airplane The people the travel was super good especially the children."

Pros: "Nicer, more helpful attendants"
Cons: "Multiple delays. Arrived in JAX 1.5 hrs late."

Cons: "Did not allow me to sit in the location I had been assigned."

Pros: "On time and smooth"