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Smooth flight and landing.

Too long for the hardness of the seats. Flight was endles.

Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.

Short flight - 37 minutes or so.

Bathroom door kept swinging open.

Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok.

Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack.

The way they handled the bad weather redirected landingwas absolutely idiotic. I will not spend any more time explaining it. I expended nearly $500 to get my wife and I home. I do hope to get it back. Flight 450 from Portland to JFK that ended up in DC.

Excellent Customer Service and very comfortable seats.

Employees were friendly and helpful

Every single flight left extremely late which meant I was running through the airport to catch my connections.

One of the first class seats had a molding come loose/fall off... NO COMPROMISE TO AIRCRAFT SAFETY! We were delayed cause a tech was called to fix it. Could have waited! 45min late.

I got to japan

I paid for Japan airlines because they are a clean airline and service is superior. Watch the fine print. My seat was dirty crumbs and leftovers left in the pouch and folding tray.

Crew was friendly and efficient

There wasn’t any entertainment but that was ok.

Delayed for about 45 mins

No big crowds trying to board. Everyone had room for their items in the over head. Love the one seat by itself. Very short flight but the one steward still served beverages and cookies.

Nothings

The plane delayed a couple hours. The plane was sooooo old, noisy should be retired.

Great flight attendants.

Wifi only available in continental US but even when we got to that point it was still inaccessible.

Short flight - 37 minutes or so.

Bathroom door kept swinging open.

Smooth, plenty empty seats, good food, excellent entertainment, friendly staff

A bit chilly

The crew was wonderful - professional, thoughtful, and lively!

The seats were so squished that it was difficult to get comfortable, especially on an overnight flight. Alas, this is now true of all air travel.

Great flight attendants.

Wifi only available in continental US but even when we got to that point it was still inaccessible.

the flight attendants and service were amazing and perfect. The green tea from All Nippon Airline was awesome.

All the food were terribly salty, inedible because the beef was hard like rock, I was unable to eat or chew. The sauce was salty and terrible so threw them away. In general, the food were inedible and poorly prepared that means they were not considerate and discreet about cooking, selecting material,too. The airline only pick the terribly cheap meat to scam and mistreat the passengers. I felt I was ripped off and sadden.

Good selection of films as usual.

I had to put up with *loud* banter from 2 flight attendants at the back of the plane throughout the entire flight, which was freakin' annoying to say the least. I'm NOT interested which pilot or male attendant you find cute or want to make out with. You also really shouldn't laugh at passengers' faces after telling them to resume their seat to the upright position. A real shame since their performance "on the floor" was perfect.

The way they handled the bad weather redirected landingwas absolutely idiotic. I will not spend any more time explaining it. I expended nearly $500 to get my wife and I home. I do hope to get it back. Flight 450 from Portland to JFK that ended up in DC.

Employees were friendly and helpful

Every single flight left extremely late which meant I was running through the airport to catch my connections.

The time of the flight was perfect at 5:15pm on a Friday for a trip up to Santa Rosa.

The flight from LAX was delayed on the tarmac for 30 minutes which created a late arrival. Sitting in the aisle seat, I kept getting bumped by passengers using the bathroom even though I was not necessarily sticking out. Definitely not enough room on the aircraft.

I had additional legroom for some reason, and 2 windows. We didn't die.

No in flight wifi, no one asked me if I wanted to order food, the flight was really bumpy. Took forever to board.

The boarding process. The take off and the landing were great.

Not enough room between passengers. Especially when you do not know the person next to you. More elbow room would be great. This is for the general seating. The isles are narrow too.

Employees were friendly and helpful

Every single flight left extremely late which meant I was running through the airport to catch my connections.

One of the first class seats had a molding come loose/fall off... NO COMPROMISE TO AIRCRAFT SAFETY! We were delayed cause a tech was called to fix it. Could have waited! 45min late.

The way they handled the bad weather redirected landingwas absolutely idiotic. I will not spend any more time explaining it. I expended nearly $500 to get my wife and I home. I do hope to get it back. Flight 450 from Portland to JFK that ended up in DC.

Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok.

Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack.

Short flight - 37 minutes or so.

Bathroom door kept swinging open.

Nothings

The plane delayed a couple hours. The plane was sooooo old, noisy should be retired.

Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.

It is understandable that flights get cancelled /delayed due to weather conditions but it is NOT ACCEPTABLE to handle the situation the way Sun Country did. My flight was delayed by 3 hours due to weather and I missed my connecting flight. The were was no one available at the San Diego terminal to answer questions and the call wait time was 60+ minutes. Eventually I was told that I would have to make my own arrangements for my connecting flight and the connecting airline (Alaska-which must be an affiliate as I had been booked for a Roundtrip ticket via Sun Country) would be responsible for that. So Sun Country just left me hanging and it was up to me to work with Alaska to complete the second leg of my trip.

Good crew and service, flight was late seats were tough setting in. Very bumpy flight (nothing you can do about that)

Nothing

Crew

Cramped seating. I didn't get a seat, for reasons I didn't understand, until right before boarding. On takeoff there was a loud rumbling sound that sounded like a malfunctio, which was scary. The crew was fine, however.

Delayed for about 45 mins

They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient.

The in flight staff was very friendly

Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :(

Having to pay for wifi

Employees were friendly and helpful

Every single flight left extremely late which meant I was running through the airport to catch my connections.

Pleasant staff

The crew was v nice

Alaska Lost my bag I had to call a number of times my bag was guan balky delevered 36 hrs later after midnight

I had additional legroom for some reason, and 2 windows. We didn't die.

No in flight wifi, no one asked me if I wanted to order food, the flight was really bumpy. Took forever to board.

Smooth flight and landing.

Too long for the hardness of the seats. Flight was endles.

the flight attendants and service were amazing and perfect. The green tea from All Nippon Airline was awesome.

All the food were terribly salty, inedible because the beef was hard like rock, I was unable to eat or chew. The sauce was salty and terrible so threw them away. In general, the food were inedible and poorly prepared that means they were not considerate and discreet about cooking, selecting material,too. The airline only pick the terribly cheap meat to scam and mistreat the passengers. I felt I was ripped off and sadden.

Check in and boarding went very smoothly. The crew was very attentive. They came through the cabin several times with the drink cart. And after dinner was served, gave everyone a bottle of water. Good choice of movies, food was good and the light breakfast was actually very filling. Excellent croissants. Overall great flight.

Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok.

Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack.

Great short flight.

Excellent Customer Service and very comfortable seats.

The time of the flight was perfect at 5:15pm on a Friday for a trip up to Santa Rosa.

The flight from LAX was delayed on the tarmac for 30 minutes which created a late arrival. Sitting in the aisle seat, I kept getting bumped by passengers using the bathroom even though I was not necessarily sticking out. Definitely not enough room on the aircraft.

The boarding process. The take off and the landing were great.

Not enough room between passengers. Especially when you do not know the person next to you. More elbow room would be great. This is for the general seating. The isles are narrow too.

Nothings

The plane delayed a couple hours. The plane was sooooo old, noisy should be retired.

Nothing

Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot.

Short flight - 37 minutes or so.

Bathroom door kept swinging open.

Smooth flight and landing.

Too long for the hardness of the seats. Flight was endles.

Flight out to BCN was one of the worst in my life! Never had an agent (BA Denver) talk to you and then mid conversation say they closed 3 minutes ago (7 minutes in to trying to find a flight alternative for their cancelled flight...and I wasn’t being upset!)

Crew was friendly and efficient

There wasn’t any entertainment but that was ok.

This plane had more legroom than our international flight which was strange but at least it was better.

See prior response

very nice crew

small jetcraft