Staff was friendly
XiamenAir lost one of my bags and has still not found it
The front dest and customes have horrible attitude! They will ingore you.
I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided.
Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided.
Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom.
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