|Flights Arrive in||Chicago|
|Flights Depart from||Yakima Air Terminal|
Pros: The captain was the only nice person on the crew.
Cons: Flight attendants were extremely rude. Made a simple request for a second cup of water two times. Both times I was meet with an ugly looks d a “we’ll see, you have to wait!” Water never came and neither did the flight attendants. They were too busy talking to each other in the back of the plane. Worst flight attendants ever!! Glad I fly Delta twice a month!
Pros: Crew were some of the best experienced on an American carrier
Cons: There wasn't any entertainment
Pros: Excellent customer service by the flight attendants. Easy to drop off baggage once tagged. Great smooth flight.
Cons: Once again we were told the wrong baggage claim carousel on board the plane. This seems to happen everytime I fly Alaska. If it is changes they need to announce it downstairs in baggage instead of people having to realize on their own. I had picked my seats online when I made my reservation and when I went to check in they were not assigned to me and I had to pick again. My original seats were not available. Doesn’t make sense to have me pick seats and then take them away. The flight was not full so that was not the issue.
Pros: My husband and I paid for WiFi and it never worked
Pros: I liked the smooth ride and also the service of the attendants. I also like when the pilots come in and let us know about the weather, where we are flying over and how much longer the flight will take.
Cons: No internet!
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