|Flights Arrive in||Orlando|
|Flights Depart from||Yakima Air Terminal|
What to like with AA?
Delayed by 2:38 hours at Chicago due to aircaft repair. Total layover 8:38 hours.
Nothing good to say about AA
AA screwed up reservations by rescheduling flights by 3 hours earlier (done not once but two times) causing 6 hour layover. This plus an additional 2:38 delay on next flight made the journey horrible. Will never book an AA/BA flight again for intrnational travel.
The crew was pleasant and it was nice to have a complimentary meal and wine. We landed very early.
This plane has not been updated since before I was born. The seats were extremely uncomfortable and there was no in seat entertainment, just overhead screens. I was never able to get the WiFi to work. There were no power outlets, and we were never offered headphones, eye masks or ear plugs. I expected more from American since our 2hr flight from Orlando to JFK had working WiFi, power outlets and in-seat video monitors.
It was great, but returning home was bad
Customer service when my flight was delayed twice and then cancelled.
I hated that there were sudden updates of delays just moments before we were supposed to board, then delayed for a day, then cancelled. I was fortunate to be re-routed to San Francisco (I am on the way) now, through United airlines. All in all, it was a stressful inconvenience.
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