Cons:Gave a non smoking car with a strong smoke odor. They gladly change the unit to correct the error.Reviewed Jan 28 2020
review from
10.0
Pros:YesReviewed Jan 24 2020
review from
5.2
Cons:My battery died and they should have replaced it the first time. Two days compromised with carvthe wouldn’t start.Reviewed Dec 31 2019
review from
10.0
Pros:Very kind, quick and professional staffReviewed Oct 30 2019
review from
10.0
Friendly staffPros:Fast service and super friendly staff. Rico. Did the best to accommodate our reservation. We even got a shuttle back to our hotel in Aguadilla Puerto Rico.Reviewed Dec 30 2018
review from
3.6
Cons:The rate when u up when I wanted to keep the car for longerReviewed Feb 13 2017
review from
5.6
Poor pick up and drop off/Horrible desk serviceCons:The guy who takes care of the paperwork was short staffed. He had a line coming out of the office. We had to wait almost a hour just to drop off the car. On top of it all the van driver was no where to be found. We had to wait another half hour for him. He was in a car texting for the half hour he was MIA. He was offended when I honked the horn because we didn't want to miss our flight. I also had to put my luggage in the van. He had a bad attitude and seemed like he didn't want to work. I wish I would have taken his name so I can report him directly to the rental company.Reviewed Feb 7 2017
review from
10.0
ExcellentPros:Everything was great!Cons:NothingReviewed Jan 19 2017
review from
4.4
Horrible Start that ended wellPros:I like how fast our issue was handled when the car we had rented died on the opposite side of the island. We had been stranded due to the condition of the vehicle and another location brought us a replacement car within half an hour.Cons:When I first picked up the car there was an incredibly bad smell and a package of used condoms in the car. The engine would stutter when going uphill and the vehicle had stalled a few times while stopped for traffic lights. There were noises whenever we went around corners and a few other technical issues that did not make us feel safe. We were getting nervous about driving anywhere to go on our vacation adventures and sure enough, before we could call and complain, the car died on us for no reason out in the middle of nowhere.Reviewed Dec 14 2016
review from
Other car rental agencies at Aguadilla Borinquen Airport scored