10.0
The rates provided were goodReviewed Jun 8 2026
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2.0
The vehicle I reserved was not available, nor were any full-sized suvs. (I was parked directly in front of a Nissan Pathfinder in their inventory). The staff attempted to give me a compact suv, insisting it was full-sized. After asking for a cost adjustment, my reservation was switched to another company and I was rented a small suv. Upon returning the vehicle (hours early), I was told I had “smoked” in the vehicle based on a sensor and with no inspection to the interior of the vehicle. I do not smoke in any form and the passengers in the vehicle were elementary school-aged children (who also confirm there was no smoking in the vehicle). Given the multiple attempts to collect money from me in some way, this feels like a scam to collect fees from my deposit.Reviewed May 26 2026
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10.0
Very goodReviewed May 16 2026
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2.0
The car was really good on fuelReviewed Apr 21 2026
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2.0
I drove an hour away, I parked the car. I came back to the car it wouldn’t start. I had to leave it to go to an appointment in the meantime, roadside service came and said that it had the wrong battery. There were a lot of other things, mandatory tolls, I bought extra miles, then the rental, and mandatory insurance. I got no relief no refund no grace. I should’ve rented with Hertz. Just messing around with the shuttle was a pain in the a**.Reviewed Apr 20 2026
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10.0
The best car rental companyReviewed Apr 14 2026
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2.0
I did not get the car. This place is shady. They want $500-1000 deposits on cars. They wanted to charge me an extra $300 for the rental. Kayak should not promote this company, they are under investigation with the attorney general office in Florida. If kayak or Expedia charges me anything, I will refute the charge with my credit card company.Reviewed Mar 29 2026
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2.0
they did not have the car I reserved (commercial van), and tried to push a small SUV insteadReviewed Mar 24 2026
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2.0
Not good - I selected a car with unlimited miles. The person at the counter told me it was one hundred miles per day. Unlimited miles was another $207.87 I was also told sunpass was an additional $207.87 I said I have my own account he said it was a Florida law. I went on line to check and that was not what I read. I had to pay a lot of extra money I was not planning on.Reviewed Mar 20 2026
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10.0
The experience was great . The did not have the car I requested and they up graded my ride at no additional cost to me and they up service was great both in the office and out side the office with the person who checked off the car. I will be recommending them to my friends . Thanks againReviewed Mar 19 2026
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2.0
They pulled the bait and swap to one price and then when you get to the counter, you get a higher price because of your insurance they are a company that I would not trust if I was renting a car.Reviewed Mar 12 2026
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2.0
They charge outrageous and undisclosed deposits, insurance fees, etc. The "price" of the rental is just a teaser to get money out of you in other ways. It is borderline scam...probably over the line. Kayak shouldn't list them...and others of their ilk.Reviewed Feb 23 2026
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