Reviews for Advantage in San Diego
- All reviews 100%
Feb 27 2017
First time user, positive experience
Pros: Full disclosure, I did agree to a last-minute SUV upgrade which I never do, but it put us in a brand new Toyota 4Runner, just over 700 miles -- and it was a time when San Diego had a massive rain storm hit so it came in handy for visibility, handling. Prices were reasonable, pickup was good, but the signs at this location were a little small and not in plain view like the big car rental companies. Agent was fast and pleasant to deal with, ran through the typical offers of extra insurance, gas fill dropoff, etc. Directed us to upper-level garage. Finally found the pickup booth, handed confirmation papers then walked a ways down to do the initial damage inspection. Walked back up to booth, finalized paperwork, got the keys and we were off. SUV was nice overall, no smoke smell, etc. It wasn't spotless inside or out but it wasn't anything that would be noticeable to most non-Type A folks. Good space, backup camera was used extensively. Drop off was much better, good signs. Pulled right up, unpacked while agent reviewed mileage and confirmed gas gauge was full, very quick and no issues.
Cons: SUV was backed into parking spot in a packed garage so we had to pull it out to pack our bags into the trunk. It was also at the far end of the garage so I had to walk down there to do the pre-review damage assessment leaving my family to wait by the booth. Of course, both issues may be our fault for the last-minute upgrade so it wasn't a big deal.
Feb 8 2017
Cons: The car was filthy
Jan 3 2017
Rent from one of the other car rental companies
Pros: Returning the car
Cons: The vehicle I was issued wasn't what I expected. It was filthy and looked like it had been through a war zone. Ehicle was dangerously underpowered and drive like a bobsled
Jan 3 2017
Poor check in service
Cons: Their system was down when I checked in so that I needed to wait for 30 min to check in. They didn't know how to do manual check in.