Reviews for Advantage in San Diego
- All reviews 100%
Apr 17 2017
Good service but they gave me a small car
Pros: The service was good and the car worked fine
Cons: It was late at night and we had to wait over 45 minutes in the line. I got a car that was smaller than what I had reserved and I ended up having to run two trips to the airport and back in order to accommodate everyone. Then I didn't get a refund for the more expensive car until after I came back and asked for it after I left San Diego
Apr 14 2017
Pros: It was reliable
Cons: It smelled like pot had been smoked in it and it rattled over any bumps
Apr 12 2017
Convertible top not working
Cons: Major drag to pay extra to rent a convertible and then the top does not retract
Feb 27 2017
First time user, positive experience
Pros: Full disclosure, I did agree to a last-minute SUV upgrade which I never do, but it put us in a brand new Toyota 4Runner, just over 700 miles -- and it was a time when San Diego had a massive rain storm hit so it came in handy for visibility, handling. Prices were reasonable, pickup was good, but the signs at this location were a little small and not in plain view like the big car rental companies. Agent was fast and pleasant to deal with, ran through the typical offers of extra insurance, gas fill dropoff, etc. Directed us to upper-level garage. Finally found the pickup booth, handed confirmation papers then walked a ways down to do the initial damage inspection. Walked back up to booth, finalized paperwork, got the keys and we were off. SUV was nice overall, no smoke smell, etc. It wasn't spotless inside or out but it wasn't anything that would be noticeable to most non-Type A folks. Good space, backup camera was used extensively. Drop off was much better, good signs. Pulled right up, unpacked while agent reviewed mileage and confirmed gas gauge was full, very quick and no issues.
Cons: SUV was backed into parking spot in a packed garage so we had to pull it out to pack our bags into the trunk. It was also at the far end of the garage so I had to walk down there to do the pre-review damage assessment leaving my family to wait by the booth. Of course, both issues may be our fault for the last-minute upgrade so it wasn't a big deal.