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2.0
Avis gave me a reservation for 36 days of renting a car at a specific price. Some days after the car was returned, I realized they had split the 36 days into two separate rentals, with a total price increase of $69, about 7.5%, The rental office at McCellan Palomar airport in Carlsbad, CA, has not been helpful. Partly they do not recognize that their charges should simply be equal to their reservation. Partly they do not recognize that a limitation in their billing system (no rentals longer than 31 days) does not entitle Avis to increase its price. Lastly they claim that only Corpoate can adjust the second rental to make the total price equal to the reservation. So now I must chase at another place.Reviewed Apr 12 2023
review from![kayak]()
2.0
I get there with my reservation and they said they had no car for me. You guys took $44 from me for no reason and I was left with no more options because everywhere else was closing. you guys are horribleReviewed Oct 18 2022
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2.0
No cars!!! I paid $45. for a cab from Cardiff to Palomar for my noon pickup of rental car. NO CARS!!!!!!!!!!! It was a nightmare to be stuck.Reviewed Mar 28 2022
review from![kayak]()
2.0
They did have my reservationReviewed Mar 21 2022
review from![kayak]()
2.0
Called me the night before my trip to tell me they didn’t have any cars available. Cost me $600 in plane tickets to correct.Reviewed Feb 18 2022
review from![kayak]()
5.9
The car was ridiculously underpowered and getting to speed on a California Freeway was a struggle!Reviewed Aug 2 2021
review from![kayak]()
10.0
I found the drop off a little confusing. There were not enough directional signs. The person who took the keys was very nice however nothing identified her as an Avis representative so it was unnerving leaving the keys with her.Reviewed Jul 27 2021
review from![kayak]()
10.0
Pros:Easy pick up and drop off with free parking patrolled by security on siteReviewed Oct 19 2020
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6.0
Vehicle returnPros:I only drove into their lot to return the car, N/A should be a choice for the above if you are truly looking for useful feedback.Reviewed Oct 16 2019
review from![cheapflights]()
10.0
Pros:Great facility.Cons:Nothing.Reviewed Aug 20 2019
review from![kayak]()
2.0
Cons:When I booked I put in arrival at San Diego airport and you booked me out of Carlsbad which is an hour away from the airport! Avis was good enough to find a car for me but it was over $100 more than my booking price!!! That is why I booked online and ahead of time to get a decent rate.Reviewed Jul 29 2019
review from![kayak]()
4.8
Cons:Main issue was that the price rose 200% when I went to pick up the car. Instead of about $250 the rental cost closer to $500. Very disappointed with the outrageous charges for changing pick up location. I expected a small variation but the resulting fees were astronomical.Reviewed Jun 28 2019
review from![kayak]()