Reviews for Alamo in Anaheim
- All reviews 100%
Feb 13 2017
Pros: Went to pick up car. Paid in full for it. They we're rude! Left with no car and no refund for up to 7 days
Jan 26 2017
Car Problems Handled OK
Pros: SFO were VERY helpful! And the staff in Anaheim seemed nice.
Cons: Rented a small car and hit the road. About 30 miles later, headed north and far past the nearest Alamo it started to make noises in the right front corner. As far as I can tell, the fender well was dragging on the tire. I got out a few times and there didn't seem to be any damage going on. Called customer support and his only suggestion was to drive back to Anaheim (now closed) or carry on and get it checked at the next Alamo (SFO). I called the next day as the noise was louder and the customer support person suggested I get to SFO and exchange it or get my money back. He said he'd call ahead and let them know, which he apparently didn't do (SOF had NO idea what I was talking about. Anyway, SFO gave us the remainder of our money back and the trip was accomplished OK, so alls well that ends well, I guess.
Dec 8 2016
Pros: I liked the fast and courteous service, cleanliness and very personal service. I will use ALAMO whenever I need a rental car. Thanks you very much.
Cons: Nothing at all.
Oct 7 2016
Pros: The customer was good. Christopher was nice, courteous and explained things clearly.
Cons: The pick-up location, we had to walk for 10 minutes through a few plies of stairs until we reached the rooftop of the parking complex to get our car. Typically, the car will be driven up in front of the office for us.