Find reviews that mention:
10.0
Pros:The staff was nice while picking up the car. I didn't have to wait in a long line either.Cons:Overall, the cost with all the fees added was a bit high. I would probably reconsider doing a rental car versus just using Uber in the future.Reviewed Jun 13 2021
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10.0
Pros:Drop off was so fast!Cons:Pickup had a long line.Reviewed Aug 3 2020
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10.0
Pros:My flight got delayed by a full day and Kayak was no help. But I was able to call the Alamo desk directly and they fixed everything! The car I rented was perfect for my needs and the price was right!Reviewed Jul 5 2020
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10.0
Pros:cool little car and worked great for my needsReviewed Jan 21 2020
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9.6
Pros:The staff was very friendly, fast and helpfulCons:People had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lotReviewed Dec 11 2019
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6.8
Pros:Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.Reviewed Dec 3 2019
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7.2
Pros:Fast and easy serviceCons:The car we got had some mechanisms not workingReviewed Nov 18 2019
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10.0
Pros:The employee was very helpful and friendly. I appreciate that Alamo would take a debit card with proof of return flight, made the whole experience easy and enjoyable. The car was perfect for what we needed.Reviewed Oct 22 2019
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9.6
Pros:Yes everyone was great friendly and smiling and very helpfulCons:Nothing in my opinion everything was perfect.Reviewed Oct 18 2019
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2.0
Pros:Nothing attendant was rudeCons:New service and straight forward understandings. Like a return flight is neededReviewed Sep 19 2019
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9.6
Pros:Friedly efficient staff . Quick check in . Did not have my Rav ,4 , but got an upgrade to an Infiniy for same price . Car was excellent,and I had a quick checkout .Cons:Nothing ... except the weatherReviewed Mar 15 2019
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6.0
Eugene office needs some customer service trainingPros:The car was fairly new, easy to access, the drop off facility at the Portland Airport was awesomeCons:The counter rep at the Eugene office wa rude, incorrect on several issues and made hiring the car difficult. She seemed to not be able to stand up ever, but sat there ordering me around from the back of her computer screen. The car smelled of smoke and we are non-smokersReviewed Jan 12 2019
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