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2.0
Worst rental car I have ever been in. Dirty, banged up, old and the engine made a funny noise. Was afraid to drive it. No other cars available, apparently. Can't believe it is part of their fleet. Staff were friendly and easy pick up and drop off. I am hoping that the car quality was an anomaly but make sure the car is ok before you drive it off the lot. I should have tried another rental company but the weather was bad and we were already in it.Reviewed Mar 13 2023
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10.0
Very quick, got a nice car. Easy return, and good prices.Reviewed Mar 5 2023
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2.0
Create a system for the line. Ppl just gather around waiting for the rental. No order in place. Horrible experience.Reviewed Sep 5 2022
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2.0
I got charged $63.00 for fuel charges. I fueled the car before returning it. Now I will have to submit a ticket and spend two hours on the phone with an agent.Reviewed Jul 11 2022
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4.0
The car was not clean inside AT ALL. It smelled like wet dog the entire time and there were dust and crumbs in all the cracks. The seats were stained and dirty. Definitely not worth the money I paid. I know it was a smaller car, but there's no need for it to feel like I took my 18-year-old cousin's car for the week. Gross. In addition, the people working for Hertz/Dollar left a woman stranded because she accidentally booked at a location outside of the airport. She had no way of getting to the other location. We gave her a ride after we got our car. She called ahead to let them know she was coming because they were closing soon. We got there at 5:00 pm and they had already locked up the store and left! Unbelievable. We gave her a ride back to the airport so she could hopefully rent from a different company. I could not believe that the airport employees didn't offer to help her and that the other location closed when they KNEW she was on her way. I will never rent from Dollar or Hertz again because of this complete disregard for her safety and for customer service... and a filthy car.Reviewed Mar 22 2022
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10.0
The drop off at Ontario was a little confusing Pick up in Eugene was easyReviewed Jan 19 2022
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10.0
No wait times at all, everything was correct and nice car.Reviewed Nov 22 2021
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1.9
They charged me for fuel. I filled it up just before dropping off. I cannot get anyone at Dollar to answer the phone.Reviewed Oct 10 2021
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10.0
Honestly the car smelled like someone had been huffing before we received it. Everytime we opened the doors and got in it smelled like weed.Reviewed Aug 10 2021
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10.0
The counter service was exceptional for our travels!Reviewed Aug 3 2021
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10.0
Pros:very helpfulReviewed Jun 26 2021
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2.0
Pros:Extremely unfriendlyReviewed Jun 3 2021
review from![kayak]()