6.0
Pros:easy pickup and drop-off , friendly people on both sidesCons:Vehicle was dirty on the inside. Sensors continually sounding off for no apparent reason.Reviewed Feb 1 2021
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10.0
Pros:Staff was friendly. Process of getting the car was smooth and efficientReviewed Jan 22 2021
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8.4
Pros:Easy pickupCons:tires not great in snow- which is a big factor in our areaReviewed Nov 11 2020
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2.8
Pros:Car was somewhat cleanCons:They lied about the time I returned the car to charge me for an extra dayReviewed Aug 8 2020
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5.6
Cons:Car was 1/2 full of gas at pickup. I notified Alamo 800 number and at drop off. I was assured this would be corrected (I also returned with 1/2 full tank). Sadly, I was charged for not returning full anyway. Alamo customer service isn’t poor and disorganized. Very difficult to reach a live person who can complete the requested task. Fight through the answering system only to get passed on or told the issue is covered (when I see now on my statement, it was not corrected)Reviewed Aug 7 2020
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10.0
Pros:Great car. Easy pick pick up and drop off.Reviewed Jul 18 2020
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9.6
Pros:Delay in pick up but went out of their way to make up for it.Reviewed Aug 11 2019
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8.0
Pros:quick and easy pickup and drop off without a bunch of up sell attempts on insurance and vehicleCons:nothingReviewed Aug 11 2019
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9.2
Pros:Staff was friendly and helpful. Drop-off was easy.Cons:The add-on price for fees was excessive.Reviewed May 23 2019
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10.0
Pros:Very easy and fast.Reviewed Apr 28 2019
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10.0
Pros:It was a new vehicleCons:Nothing we were very satisfiedReviewed Apr 4 2019
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6.0
Cons:No one at the desk to drop-off, thought that was weirdReviewed Nov 9 2018
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