Reviews for Alamo in Jackson
- All reviews 100%
May 13 2017
poor location, poor service
Cons: This (Jackson Hole) was sold as an "airport" location. It's 20 min away. No sign of a shuttle. I waded through menus on the 800 number...finally got the local desk to send a shuttle. They said 10 min. Finally got our car 2 hours after leaving the airplane. Told them where we were going....they didn't warn us of road closures! Drove 60 miles only to find that the south entrance to Yellowstone was closed for the season. Ugh.
Mar 15 2017
Pros: Fast check in/check out. Nice car and free transfers
Mar 12 2017
Bait & switch, doubled price at pickup
Pros: Our original SUV had no snow tires & no AWD, (in snowy Wyoming!) the only alternative was to spend more than double for upgrades. We felt tricked & taken advantage of.
Cons: See above, we felt tricked & taken advantage of, forced to spend more than double $ at pickup, sinceiriginal vehicle wasn't suitable for travel in that area.
Feb 15 2017
Pros: Excellent customer service. Will definitely rent from Alamo again and with owning a business I will send my clients there as well. Thank you!