Find reviews that mention:
8.0
Availability of carsReviewed May 15 2022
review from![kayak]()
8.0
Fast and easy service, friendly staffReviewed Mar 24 2022
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10.0
Agent and 7 passenger Tahoe waiting for us when we arrived! Seamless transaction!Reviewed Dec 21 2021
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10.0
Pick up was fast and easy.Reviewed Oct 15 2021
review from![kayak]()
7.9
Got off to a rough start as we had to wait for an hour and a half to get our car after we checked in. The attendant said that the car was being cleaned and should be ready in 15 minutes. She would call our name when it was ready. We, along with others, waited and waited. The attendant would disappear unless new customers were at the counter and another person would come out every so often and call a name. Our name was never called. Finally, after over an hour, I caught the attendant before she disappeared and told her we had been waiting a long time. She asked me my name and I gave it to her. She then looked and said, "Oh, you already picked up your car!" I said obviously, we hadn't. She said so and so called your name. I didn't argue. She couldn't figure out who had gotten "our" car, which she said was a Kia Soul, a lower model than what we reserved. Finally, she gave up and said "I will just have to give you the Buick Envoy," which turned out to be a little bit better for us than the sedan we had reserved. This was good since we were going to keep it for 16 days (and ended up driving 3500 miles). When we turned the car in, the amount billed was less than I expected. The receipt showed that they didn't start charging us until 3 days after we picked it up. I don't know why they did this (no explanation), but it made the initial hassle worth it in the end.Reviewed Sep 18 2021
review from![cheapflights]()
10.0
Wanted a Ford Edge, got a Toyota 4Runner that got 15-20mpg relatively a gas hog, only redemption was it has shift on the go was nice through Sequoia NP, and radar cruise control, was nice where traffic is light on esp 2 lane US hwy's.Reviewed Aug 25 2021
review from![cheapflights]()
7.9
When we showed up at midnight to pick up our vehicle, we were informed that it was not ready because it had to be cleaned. There was only one staff member and she was working as hard as she could to clean all the cars (as there were other people waiting before us). We waited almost an hour. This was especially disappointing because obviously Alamo knew when we were landing and when our reservation began, so a car should have been ready.Reviewed Aug 3 2021
review from![kayak]()
10.0
Everything went as planned.Reviewed Jul 9 2021
review from![kayak]()
10.0
Pros:Pick up and drop off was smooth and easy.Cons:The car needed GPS because the area had no cell service, so getting driving directions was difficult. The cost was also exorbitant.Reviewed Jul 6 2021
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10.0
Car had good handling, braking, and acceleration. Everything appeared to be functioning appropriately. The car safety technology was helpful.Reviewed Jun 23 2021
review from![kayak]()
6.0
Cons:I asked for a full size car, was given a compact SUV, was told that was an upgrade. Negative, the Chevy Malibu I requested has more cubic square feet over all than that compact SUV. We had a wedding party for our daughter's wedding and wanted the space, but I could barely get our luggage in this compact, much less more people with room.Reviewed May 9 2021
review from![kayak]()
10.0
Pros:Staff was friendly and drop off was easy. Agent even asked if they could have done something to make my rental better. Great Alamo team in Kalispell at FCA.Cons:May just be a mountain thing and all cars being parked outside but car was pretty dusty.Reviewed May 8 2021
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