Find reviews that mention:
8.0
Loved the car but disappointed with drop off. Had to leave the car before 10pm at a location that closed at 5pm. Miscommunication on Hertz’s part, which is really an easy fix. Thankfully I was ready earlier to give the car back and had time for a druve way out of my way to return the rental.Reviewed May 2 2023
review from![kayak]()
10.0
I recommend with confidence, and will definitely return to them again.Reviewed Apr 16 2023
review from![kayak]()
8.0
Everything was okay except the strong smell of old cigarets and the mat under our feets was so wet that my friend had to wash her tote bag after. Except that, everything was ok.Reviewed Mar 25 2023
review from![kayak]()
10.0
I had no issues in terms of the service provided by the Alamo reps in both Dorval and at Ottawa Airport. The only issue I had was that I had reserved a Toyota RAV 4 and yet they gave me a smaller car and charged me the same price. The drive from Dorval to Ottawa was not very comfortable in the small Mazda.Reviewed Mar 20 2023
review from![kayak]()
10.0
Zero hassle - fabulous service!Reviewed Apr 2 2022
review from![kayak]()
10.0
Friendly staff, good car, nothing to complainReviewed Feb 23 2022
review from![kayak]()
10.0
Small point: booth was a few minutes late to openReviewed Sep 14 2021
review from![kayak]()
3.9
The staff at the pickup not organized at all, had to wait for an hour to get the car.Reviewed Aug 2 2021
review from![kayak]()
5.9
J’ai réservé une voiture en avril et j’ai appelé une semaine à l’avance avant notre arrivée au Québec ( 14 juillet). La voiture demandée n’était pas disponible et il n’y avait pas de choix de remplacement. Nous avons pris le dernier choix proposé et l’employé n’a pas fait le tour de la voiture avec nous. Il ne nous a pas montré le fonctionnement de la voiture, ni expliquer les conditions. Il y avait des égratignures et des bris sur la voiture et ils n’ont pas pris le temps de nous rassurer qu’elles étaient là avant que nous prenions possession. De plus, le service à la clientèle a notre arrivée n’était pas invitant. Les employés présent étaient désagréables. Nous sommes déçu de notre service.Reviewed Jul 29 2021
review from![kayak]()
7.2
Pros:The staff was friendly, the car was clean and in good conditionCons:The taxes and fees we're higher than anticipatedReviewed Jul 14 2020
review from![kayak]()
2.0
Cons:Ma réservation a été annulée, aucun véhicule n'était disponible à MontréalReviewed Jul 12 2020
review from![kayak]()
10.0
Pros:Could not have been more helpfulCons:A pleasant experienceReviewed Mar 26 2020
review from![kayak]()