Reviews for Alamo in Puerto Montt
- All reviews 100%
Mar 17 2017
The young rep is very helpful, but I have not rece
Pros: The agent Nicola we met at the airport counter is very friendly and helpful. He even did us a big favour by picking up the car inside the city instead of for us to return it at Puerto Montt airport.
Cons: I have not received the receipt yet. But I need it to split the cost with other 3 friends.
Mar 11 2017
No One Was At Rental Car Counter
Cons: Arrived at 20:15 on February 19th because Latam flight from Santiago was delayed over 5 hours. When I went to counter to pick up car, NO ONE WAS THERE. Checked with Information at the Airport and they tried to call the representative twice but to no avail. MAYBE ITS TIME YOU DID A SPOT CHECK TO SEE IF YOUR STAFF ARE WORKING THEIR FULL SHIFT.
Jan 14 2017
Pros: Someone from another rental agency saved our trip
Cons: We reserved an automatic but they didn't have any. Also misled us about the need to get paperwork to cross the Argentine border. Ended up having to rent from another agency
Jan 10 2017
Booked rental not available and no suitable replac
Cons: We "booked" an automatic car for an extra $100 & when we arrived there were no automatics left. Ended up going kiosk to kiosk and after 6 others found a car and had to pay $200 more for car.