Reviews for Budget in Puerto Montt
- All reviews 100%
Feb 20 2017
Rental place did not have car for us
Cons: We were told at pick up that they did not have the car size we reserved for us. They offered much smaller car for the same prize. We had way too many bags and demanded larger car. After having to fight with them and wait and hour and half they provided a larger car for an extra charge each day. A car that was not suitable for rental. It felt like we took someone's personal car...
Feb 5 2017
Cons: Check in and delivery were very slow
Jan 8 2017
Terrible customer service experience
Pros: Nothing at all. Will never rent from this lacation again
Cons: Super slow service, dirty car, unprofessional staff
Dec 20 2016
Car was there
Pros: Convenience. Staff was friendly.
Cons: Car was having mechanical problems. Went through a lot of trouble to reach the local agency. Finally had to return to airport to exchange car. Non english speaking staff.