I enjoyed the space of the 2 bd, 2 bath suite. Housekeeping did not stop by during our 4-day stay.
3 stars
Sonesta ES Suites Ann Arbor
Provider
Provider for Sonesta ES Suites Ann Arbor
Provider for Sonesta ES Suites Ann Arbor
Provider for Sonesta ES Suites Ann Arbor
Overview
Sonesta ES Suites Ann Arbor offers an apartment-like experience in a central location outside of Ann Arbor and within easy reach of Detroit. Visitors are only a short distance from Briarwood Mall, Buhr Park, and Cobblestone Farm. The Yost Ice Arena is within walking distance and the Crisler Arena. The University of Michigan and the Michigan Stadium are within 2.5 miles, as well. The Detroit Metropolitan Wayne County Airport is 25 minutes away, and the Ann Arbor Station is only eight minutes by car.
Guests of the hotel will be able to enjoy a free reception at night, a complimentary breakfast each morning, and 24-hour front desk service. There is an outdoor pool, a 24-hour fitness center, and dry cleaning and laundry services. There is also a common area with TV lounge and plenty of complimentary onsite parking.
The 114 apartment-style rooms include separate living rooms and private baths, a full-sized kitchen with appliances that include: refrigerators, microwaves, cooktops, and a complete array of utensils. There is daily housekeeping, a laptop safe, and an entertainment system with an LCD TV and premium channels. There are signature toiletries, free WiFi, and direct dial phones with free local calls.
The Sonesta ES Suites Ann Arbor is a centrally located accommodation with easy proximity to Detroit and the surrounding area. It is a good choice for business and leisure travelers alike. Nearby restaurants include Michael’s Chops House, Los Amigos Restaurant, and Seoul Garden.
Latest deals for Sonesta ES Suites Ann Arbor
Amenities at Sonesta ES Suites Ann Arbor
- Fitness center
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Internet
- Pets allowed on request. Charges may apply.
- Laundry service
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Mini-market on site
- Room service
- 24hr front desk
Kitchen
- Refrigerator
- Shared kitchen
- Microwave
- Kitchen
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
Laundry
- Laundry facilities
- Laundry service
Dining
- Bar/Lounge
- Food can be delivered to guest accommodation
Family friendly
- Babysitting or child care
- Complimentary breakfast
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Outdoor
- Grill
Workspace
- Fax/photocopying
Things to do
- Gift shop
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Sonesta ES Suites Ann Arbor
7.6
Good
500 verified ratings
Wonderful
221
Very good
76
Good
63
Okay
35
Fair
41
Mediocre
18
Poor
46
Summary of reviews
Guests say
Guests appreciated the hotel's location, describing it as convenient and accessible. However, there were significant complaints regarding cleanliness, particularly with rooms smelling of smoke and not being properly cleaned. The breakfast offerings were also criticized for being inadequate and not meeting expectations.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
361 reviews
8 out of 10
66 reviews
7.7 out of 10
3 reviews
6.9 out of 10
2 reviews
All reviews
Pros (+) - The room is big and there are kitchen utensils. - Basketball court - Pool - Breakfast is pretty extensive for American standards.
Cons (-) - There were some things that really weren't cleaned well. - We requested a crib and they didn't bring it to the room, had to ask for it twice and it only got there late in the evening. - They weren't very friendly when we tried to get something for breakfast last minute.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a free reception at night, a complimentary breakfast each morning, and 24-hour front desk service. Additionally, there is an outdoor pool, a 24-hour fitness center, and dry cleaning and laundry services available.
How is the quality of the beds at the hotel?
Guests have described the beds as comfortable and the rooms as spacious, providing a good night's sleep.
Is parking available at the hotel?
Yes, there is plenty of complimentary onsite parking available for guests, making it convenient for those traveling by car.
What can guests expect from the complimentary breakfast?
Guests can expect a complimentary breakfast each morning, although some reviews have mentioned that the breakfast options were limited and not well-appointed.
How is the cleanliness and customer service at the hotel?
While guests have praised the cleanliness and spaciousness of the rooms, some have mentioned concerns about the cleanliness of certain areas and have provided mixed feedback about the customer service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
If you're sensitive to noise, consider requesting a room away from the highway to ensure a quieter stay.
Check Room Amenities
Before arrival, it's advisable to confirm the availability of kitchen supplies and ensure that the room is well-appointed to meet your needs.
Consider Bringing Your Pet
If you're traveling with a pet, this hotel is pet-friendly, but it's recommended to confirm the pet policy and charges in advance.
Explore Nearby Dining Options
Take advantage of the proximity to various restaurants in the area, such as Michael’s Chops House, Los Amigos Restaurant, and Seoul Garden, for diverse dining experiences.
Be Mindful of Noise Levels
Some guests reported disturbances from neighboring rooms, so it may be beneficial to pack earplugs if you're a light sleeper.
Double-Check Check-in Times
While the official check-in time is after 3:00 PM, some guests experienced delays, so it's advisable to confirm the check-in process in advance.
Confirm Breakfast Options
If breakfast is an essential part of your stay, it's recommended to verify the available breakfast options and any changes due to COVID-19 restrictions.
Inquire About Room Maintenance
Before settling in, it's advisable to check for any maintenance issues in the room, such as broken fixtures or cleanliness concerns, and promptly notify the staff if necessary.
Utilize the Fitness Center
Guests appreciated the well-equipped fitness center, so consider incorporating a workout session into your stay for added convenience.
Consider Extended Stay Value
For extended stays, guests found this hotel to be a great value, especially for its amenities and spacious rooms.
Location
800 Victors Way, Ann Arbor, MI 48108
What's nearby
- Cobblestone Farm1.4 mi
- Crisler Arena1.8 mi
- Michigan Stadium1.9 mi
- University of Michigan Museum of Art2.5 mi
- University of Michigan2.5 mi
- Kelsey Museum of Archaeology at the University of Michigan2.6 mi
- University of Michigan Museum of Natural History2.7 mi
- Hill Auditorium2.7 mi
- Michigan Theater2.7 mi
- The Ark2.8 mi
- Nichols Arboretum2.9 mi
- Unitarian Universalist Church2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Sonesta ES Suites Ann Arbor
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sonesta ES Suites Ann Arbor
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in Ann ArborMost recommended
See most recommended stays in Ann ArborGood to know
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.3 | 2.6 mi | Detroit Metropolitan Wayne County | 19.7 mi |
Everything you need to know for your stay in Ann Arbor
Complete your trip
Popular destinations