Guest reviews of Comfort Suites
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Excellent value."10.0 "100% were
happy with the price ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 7.3 "73% said thereception staff was great ." 8.1 "81% thought theservice was very professional ." 8.6 "Management was excellent , said 86%." -
8.6 "Location is great."10.0 "
Easily accessible by car , said 100%." -
7.9 "Good breakfast."
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7.2 "Nice rooms."7.0 "70% said
rooms were clean ." 8.8 "88% thoughtrooms were spacious ." -
6.9 "Average comfort."6.9 "
Beds were acceptable for 69%." 6.7 "Only 67% thought theair conditioning was adequate ." -
6.8 "Average cleanliness."
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4.0 "Pool is below average."
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3.6 "Internet is poor."3.1 "69% said the
wifi quality was bad ."
Overall Rating
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." -
8.6 "Location is great."
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7.9 "Good breakfast."
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7.0 "Nice rooms."7.2 "72% said the
beds were comfortable ." -
6.8 "Average comfort."
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6.3 "Average cleanliness."6.5 "Only 65% said
rooms were clean enough ." 6.9 "69% thought thecleanliness of the hotel was average ."
Overall Rating
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." -
8.2 "Breakfast is good."
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7.1 "Nice rooms."
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6.9 "Average cleanliness."
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6.7 "Average comfort."6.8 "
Beds were acceptable for 68%."
Overall Rating
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9.4 "Excellent value."
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8.7 "Great service."9.7 "97% found the
staff to be very friendly ." -
7.3 "Nice rooms."
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7.1 "High comfort."
Overall Rating
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.6 "Location is great."
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7.7 "Good breakfast."
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7.0 "Nice rooms."
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7.0 "High comfort."
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6.5 "Average cleanliness."6.8 "Only 68% said
rooms were clean enough ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0review from
Location: Right off the Interstate for easy on easy off. Great for an overnight stay.
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10.0review from
quite, clean, good space included sofa area parking lot not enough, but not a big deal
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2.0review from
Hotel employee from hospitality, she has great customer service & hospitality skills. The staff could all take a lessons from her. She prayed for my God-son when I had to call the paramedics because of the dust and fumes it caused his bronchitis The room had trash in it, the carpet was a mess,ice machine didn't work.Customer service sucked. I waited 10 min. for the front desk clerk to finish a personal call to ask for late checkout, because I had to get to the ER & she said NO.call me
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10.0review from
Staff No. Very good pleasant stay.
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7.0review from
This guest did not leave comments about this hotel.
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10.0review from
Comfortable stay and convenient for our needs.
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10.0review from
Breakfasts are very good. Hotel employee makes a great breakfast on weekends. Clean well kept rooms.
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8.0review from
Check in/Check out process was fast and efficient
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Even though I wasn't able to take advantage of the Manager's reception, I thought it was a very nice thing for the hotel to do.
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10.0review from
Room was quiet and clean.
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8.0review from
This guest did not leave comments about this hotel.
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7.0review from
The room was very neat and clean. The breakfast had more options than I expected.
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7.0review from
Very clean and spacious! The hotel is next door to a Kennel. Dogs continuously bark!
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7.0review from
Clean, modern rooms and nice, friendly staff. Customers being placed on the side with dog kennel should be forewarned; unpleasant surprise in the middle of the night.
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6.0review from
Comfortable, with a friendly staff. Room on the ground level, and shears were translucent, with no way to reduce light from outside or ability to see in from parking lot. There needs to be a way to block window.
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10.0review from
Clean hotel with very friendly and helpful staff. Check-in and check-out times were accurate. Good breakfast bar.
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7.0review from
Staff was very friendly. My 'suite' over looked a truck stop. The room was requested to be quiet as I had a licensing exam in the morning but heard tractor trailers coming and going all night. The bed spread and couch were stained. The room should have been bigger for the price.
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10.0review from
Great hotel and service. We stayed here thanksgiving night. Julie at the front desk was fabulous. She treated us like family. The room was spotless. Towels were soft and fluffy, just like home. I would Definately stay here again.
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10.0review from
The front service staff: Miss Kelsey, Miss Ina & Miss Julie are truly in to accomodating the customer with friendliness & assistance. Miss Cindy takes care of the breakfast each morning & always has a smile & a warm welcome to the guests. We have stayed at this hotel about 12 times in the past 4 months & would not go to any other hotel in the area. They all acknowledge us on a first name basis which makes you feel as though you are family. The staff makes this hotel stand out above the rest. Our most recent stay was in October 2011.
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10.0review from
Stayed during the Masters week. Had a great time. Hotel was everything I had hoped it would be: 1) clean; 2) comfortable; 3) friendly staff; and 4) conveniently located. Would definitely stay here again - if I were lucky enough to get tickets to the Masters again!
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10.0review from
the comfort was great i used my points to stay there and it was well worth it. the front desk staff is very cheerful and helpful. i asked for a late check out and there was no issue. i got to sleep in and enjoy my stay for a bit longer. the rooms are update and the bathrooms were so clean. hot shower for over an hour long hot bath too. outdoor pool was closed due to winter but a wonderful stay. i would stay again when i come to augusta.
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10.0review from
Enjoyed my visit,Breakfast Host Juna was great and checkin with Room was clean and large!!
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9.0review from
Location: Right off the Interstate for easy on easy off. Great for an overnight stay.
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10.0review from
quite, clean, good space included sofa area parking lot not enough, but not a big deal
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10.0review from
Staff No. Very good pleasant stay.
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10.0review from
Comfortable stay and convenient for our needs.
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10.0review from
Breakfasts are very good. Hotel employee makes a great breakfast on weekends. Clean well kept rooms.
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8.0review from
Check in/Check out process was fast and efficient
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Even though I wasn't able to take advantage of the Manager's reception, I thought it was a very nice thing for the hotel to do.
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10.0review from
Room was quiet and clean.
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
Clean hotel with very friendly and helpful staff. Check-in and check-out times were accurate. Good breakfast bar.
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10.0review from
Great hotel and service. We stayed here thanksgiving night. Julie at the front desk was fabulous. She treated us like family. The room was spotless. Towels were soft and fluffy, just like home. I would Definately stay here again.
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10.0review from
The front service staff: Miss Kelsey, Miss Ina & Miss Julie are truly in to accomodating the customer with friendliness & assistance. Miss Cindy takes care of the breakfast each morning & always has a smile & a warm welcome to the guests. We have stayed at this hotel about 12 times in the past 4 months & would not go to any other hotel in the area. They all acknowledge us on a first name basis which makes you feel as though you are family. The staff makes this hotel stand out above the rest. Our most recent stay was in October 2011.
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10.0review from
Stayed during the Masters week. Had a great time. Hotel was everything I had hoped it would be: 1) clean; 2) comfortable; 3) friendly staff; and 4) conveniently located. Would definitely stay here again - if I were lucky enough to get tickets to the Masters again!
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10.0review from
the comfort was great i used my points to stay there and it was well worth it. the front desk staff is very cheerful and helpful. i asked for a late check out and there was no issue. i got to sleep in and enjoy my stay for a bit longer. the rooms are update and the bathrooms were so clean. hot shower for over an hour long hot bath too. outdoor pool was closed due to winter but a wonderful stay. i would stay again when i come to augusta.
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10.0review from
Enjoyed my visit,Breakfast Host Juna was great and checkin with Room was clean and large!!
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7.0review from
This guest did not leave comments about this hotel.
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7.0review from
The room was very neat and clean. The breakfast had more options than I expected.
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7.0review from
Very clean and spacious! The hotel is next door to a Kennel. Dogs continuously bark!
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7.0review from
Clean, modern rooms and nice, friendly staff. Customers being placed on the side with dog kennel should be forewarned; unpleasant surprise in the middle of the night.
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7.0review from
Staff was very friendly. My 'suite' over looked a truck stop. The room was requested to be quiet as I had a licensing exam in the morning but heard tractor trailers coming and going all night. The bed spread and couch were stained. The room should have been bigger for the price.
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2.0review from
Hotel employee from hospitality, she has great customer service & hospitality skills. The staff could all take a lessons from her. She prayed for my God-son when I had to call the paramedics because of the dust and fumes it caused his bronchitis The room had trash in it, the carpet was a mess,ice machine didn't work.Customer service sucked. I waited 10 min. for the front desk clerk to finish a personal call to ask for late checkout, because I had to get to the ER & she said NO.call me
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6.0review from
Comfortable, with a friendly staff. Room on the ground level, and shears were translucent, with no way to reduce light from outside or ability to see in from parking lot. There needs to be a way to block window.
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