Pros (+) Location is excellent and the grounds are perfect for relaxing.
Cons (-) Nothing! Everyone was super nice and happy to help.
4 stars
Renaissance Austin Hotel
Photos of Renaissance Austin Hotel
Overview
Situated in Austin, Renaissance Austin Hotel is a short walk from The Arboretum and provides an indoor pool, a Jacuzzi and free Wi-Fi. Those staying at the property have access to a bowling alley and a sauna.
The hotel has been recently refurbished and provides valet parking, an express check-in and check-out feature and a 24-hour business centre. The front desk operates around the clock and the friendly staff can suggest sights to visit and provide other tourist information.
The air conditioned rooms at Renaissance Austin Hotel are well-appointed. All offer tea and coffee making facilities and a refrigerator.
The hotel features a conveniently located café, perfect for those wanting a meal without leaving the property. Each evening, guests can relax in the comfortable lounge bar. A selection of dining options are also found in the surrounding area.
The position of Renaissance Austin Hotel permits easy access to multiple tourist attractions by foot. Texas State Capitol, Lady Bird Lake and University of Texas at Austin are within driving distance.
Latest deals for Renaissance Austin Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Renaissance Austin Hotel
- Snorkeling
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Things to do
- Gift shop
- Canoeing
- Cycling
- Snorkeling
- Horse riding
- Mini-golf
- Bowling
- Hiking
General
- Executive lounge access
- Interconnected room(s) available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Pool and spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool towels
- Spa and wellness center
- Sauna
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Toilet
- Toilet paper
- Walk-in shower
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Parking
- Private parking
- EV charging station
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
- Tennis
Reviews of Renaissance Austin Hotel
8.5
Very good
699 verified ratings
Wonderful
432
Very good
93
Good
49
Okay
36
Fair
33
Mediocre
19
Poor
37
Summary of reviews
Guests say
Guests appreciated the great location and comfortable beds at the hotel. Many enjoyed the amenities, including the pool area and nearby restaurants. However, there were several complaints about the service, particularly regarding the front desk and restaurant staff. Cleanliness issues were also noted, along with noise disturbances from parties and other guests.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
20 reviews
9.3 out of 10
7 reviews
All reviews
Pros (+) The food at the Knotty Deck was delicious.
Cons (-) The service at the Knotty Deck was not good during our stay. Our server kept forgetting our stuff and we waited way too long on everything. Also during the weekend we tried to order room service and both items we picked to eat were out of stock and it was the middle of the afternoon.
Pros (+) Decor
Pros (+) Felt well taken care of. Conceirge lounge was amazing and ao was the hotel facilities and indoor pool
Pros (+) Fantastic property
Cons (-) Room AC didn't cool like it should. Set it on 63 at night and it was still warm in the room
Pros (+) Wonderful hotel. Definitely a luxury stay.
Cons (-) Is it my imagination, or does it seem hotels give "discount bookers" their 2nd rate rooms? It's hard to imagine this hotel having a bad room, but a few small things were bothersome. And always farthest from doors, elevators, etc.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the main amenities offered at Renaissance Austin Hotel?
Renaissance Austin Hotel offers a wide range of amenities including an indoor pool, a Jacuzzi, free Wi-Fi, a sauna, a bowling alley, and a 24-hour business center. Guests can also enjoy the convenience of valet parking and an express check-in and check-out feature.
How is the cleanliness at Renaissance Austin Hotel?
Guests have consistently praised the cleanliness of Renaissance Austin Hotel, mentioning that the hotel and its surroundings are very clean and well-maintained.
What can guests expect from the food options at Renaissance Austin Hotel?
Renaissance Austin Hotel offers a conveniently located café, a comfortable lounge bar, and a selection of dining options in the surrounding area. Some guests have mentioned that the food was excellent and that the latte/coffee bar inside the hotel is great.
Is parking available at Renaissance Austin Hotel?
Yes, Renaissance Austin Hotel provides parking, including private parking and an EV charging station. However, some guests have expressed disappointment at the parking fees, so it's important to be aware of this additional cost.
How is the customer service at Renaissance Austin Hotel?
Guests have consistently praised the friendly and helpful staff at Renaissance Austin Hotel. While some have mentioned issues, such as reluctance to help with billing problems, the majority of guests have had positive experiences with the staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Lobby
Some guests reported noise disturbances from the lobby area, so consider requesting a room away from this area for a quieter stay.
Verify Parking Details
Double-check the parking situation before arrival, as some guests were surprised by the parking fees, and the covered parking lot was closed during their stay.
Explore Nearby Dining Options
The hotel's location near many restaurant options makes it convenient to explore dining alternatives beyond the on-site restaurant, which some guests found to be mediocre and expensive.
Check Room Views in Advance
If a room with a view is important to you, it's advisable to confirm the view when booking, as some guests were disappointed with the views from their rooms.
Confirm Amenities Inclusions
If you expect complimentary amenities such as parking and WiFi, it's recommended to confirm these details before booking, as some guests were surprised by additional charges for these services.
Consider Room Location for Peaceful Stay
To avoid disturbances, consider requesting a room away from areas where events or gatherings are held, as some guests experienced noise issues during their stay.
Plan for Breakfast
If you have early morning commitments, it's worth considering the breakfast options, as some guests found the food to be excellent and convenient for early meetings.
Utilize the Concierge Service
Take advantage of the hotel's concierge service for recommendations on nearby attractions and dining options, as the staff can provide valuable local insights.
Verify Room Type for Group Bookings
If booking for multiple guests, ensure that the room provided aligns with the number of occupants, as some guests encountered issues with room capacity.
Communicate Preferences with Front Desk
If you have specific preferences such as a high-floor room, it's advisable to communicate these directly with the front desk during check-in to enhance your stay experience.
Location
9721 Arboretum Boulevard, Austin, TX 78759
What's nearby
- The Arboretum130 yd
- Contemporary Austin - Laguna Gloria5.7 mi
- Main Building University of Texas at Austin7.4 mi
- University of Texas at Austin7.5 mi
- Frank Erwin Center8 mi
- Deep Eddy Pool8.1 mi
- Texas State Capitol8.2 mi
- Paramount Theatre8.5 mi
- Sixth Street8.7 mi
- ZACH Theatre8.9 mi
- Neal Kocurek Memorial Austin Convention Center8.9 mi
- Barton Springs9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Renaissance Austin Hotel
Low season | November |
|---|---|
High season | October |
Average price (weeknight) | $323 |
Average price (weekend night) | $265 |
When to book a room at Renaissance Austin Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 7.8 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 14.5 mi |