2.0
I reserved an VW EOS, or "equivalent" - they told me to take a Mini Cooper. We're a family of 4, with 4 suitcases. Obviously, this wasn't going to happen. No more AVIS for us!Reviewed Sep 3 2022
review from![kayak]()
2.0
Pros:Kayak follow up on customer satisfactionCons:I reserved a car which can hold specific number of passengers (8) Kayak reservation was clearly stated number of passengers 8 but Avis rep said Kayak made a mistake and I need to pay an additional$99 euros for this 4 day rental over and above the agreement. Even if there is discrepancy Avis should pick this up with Kayak and not put a gun on customer's head when he/she has no other choice. Additionally car has multiple scratches and dents, over all renting a car in 3rd. World countries is always risky and unpredictable.Reviewed Jul 9 2017
review from![kayak]()