Reviews for Avis in Bentonville
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Jul 18 2017
Beware if it is a Holiday!
Pros: Location was close to place I was staying.
Cons: I know pickup was on July 4th. But was traveling from Missouri to Arkansas on that day. I did not receive a call or email from Avis stating that they would be closing early on the 4th. Otherwise I would have left MS earlier to make it to AVIS by noon. We called customer service to see if there was another pick up location that was open. It was at an airport 2 hrs away and they wanted to charge us $150 more. Thank goodness my flight was not until the afternoon on the 5th, which allowed me to pick it up early that morning before traveling to Oklahoma. I was not happy! CS was not helpful either as far as problem solving.
Nov 1 2016
Pros: Nothing at all
Cons: Hidden sales tax of 22.5%. Not in Kayak quote and according to my research not the law in Arkansas. Tried to resolve over the phone and Avis rep totally useless. Second bad experience in a row with Avis. Never again!
Oct 17 2016
Pros: Nothing. Did not get car
Cons: Needed a car.
Aug 26 2016
If price is the factor, this is your car
Pros: Basically I liked the car, and the price was good.
Cons: You get what you pay for, this was the cheapest car available, but it had nothing except air conditioning. It would have been great had the car had cruise control.