Guest Reviews
Overall Rating
7.4
Good
Based on 3,847 reviews
Cleanliness
8.9
Comfort
8.5
Pickup/Dropoff
8.1
Value for money
7.9
Hertz car rental prices in Bentonville
| Economy | $28/day | |
| Compact | $29/day | |
| Intermediate | $30/day | |
| Standard | $39/day | |
| Full-size | $33/day | |
| SUV | $44/day | |
| Premium | $88/day | |
| Luxury | $77/day | |
| Van | $66/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
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great car
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car was great
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great experience
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9.6
Pros: It was easy once it wasn't confusing.
Cons: It was confusing. Need better instructions as to what to do with the cars after entering the garage. Block ff the first couple of stalls with arrows pointing to where you want the cars during business hours.
review from
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9.6
Pros: Friendly staff, nice clean car
Cons: The dropoff point at XNA is not very well marked. Luckily it was really early in the morning and I was able to back up to the rental lane.
review from
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10.0
Pros: Good clean car
Cons: We waited close to one hour for the carv
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5.2
Overpriced!!! Do not rent
Pros: Car was clean
Cons: Was supposed to 450 USD plus insurance of 100 USD. Charged me multiple fees and even 2 extra hours for a total over 1200 USD for 11 days for a Camry!! That’s just ridiculous!!
review from
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3.2
Will never use again
Pros: We called to let them know our flight was delayed. To come to find out the car was reserved not at the airport like I requested, (I selected Fayettville Airport), but it was reserved one town over in the middle of nowhere, we had to take a $45 Cab, got there as they were closing, the lady said we had to have the ful coverage insurance that was an add-on of $32 a day, we were there for my Mother-in-law's funeral a d the car rental was one of the horrific experiences in traveling we have ever had. Just mad a hard time harder.
Cons: We called to let them know our flight was delayed. To come to find out the car was reserved not at the airport like I requested, but one town over in the middle of nowhere, we had to take a $45 Cab, got there as they were closing, the lady said we had to have the ful coverage insurance that was an add-on of $32 a day, we were there for my Mother-in-law's funeral a d the car rental was one of the horrific experiences in traveling we have ever had. Just mad a hard time harder....and the car died on us 3 times was not running well at all!
review from
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9.6
Pros: Ease of pick up and drop off.
Cons: I had a problem with a 70 $ difference in the price online versus in-store. However, the nice gentleman behind the counter adjusted the price!
review from
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3.6
Cheap and dirty van
Pros: Tons of storage.
Cons: The van was dirty. When I called to let them know they offered to clean it but I was already home and didn't want to go back. I ended up cleaning it at home. It had chunks of mud inside the van. It looked like someone had taken the mini van off roaring. If I could give a zero for cleanliness, I would. The windshield was dirty and had chips in it. When I called they said it was from a hail storm. I get it, they can't control the storm. But they can fix the issue prior to renting out the car. Wipers were in terrible shape and there was no windshield washer fluid. Car handled poorly at highway speeds. Needs at minimum balance if not alignment. Tires are wearing abnormally and the van pulls to one side. The antenna on the radio didn't work. And despit stating it had satellite radio, it didn't. When I told the agent at return, he didn't really seem to care or want to remedy it. They did give me $50 credit for cleaning the van. I will not rent from Hertz again.
review from
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8.0
Pros: fast and quick
Cons: long walk to the airport in the cold.
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10.0
Pros: Great friendly and efficient service!!!
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9.6
Pros: It was easy once it wasn't confusing.
Cons: It was confusing. Need better instructions as to what to do with the cars after entering the garage. Block ff the first couple of stalls with arrows pointing to where you want the cars during business hours.
review from
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9.6
Pros: Friendly staff, nice clean car
Cons: The dropoff point at XNA is not very well marked. Luckily it was really early in the morning and I was able to back up to the rental lane.
review from
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10.0
Pros: Good clean car
Cons: We waited close to one hour for the carv
review from
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9.6
Pros: Ease of pick up and drop off.
Cons: I had a problem with a 70 $ difference in the price online versus in-store. However, the nice gentleman behind the counter adjusted the price!
review from
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10.0
Pros: Great friendly and efficient service!!!
review from
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5.2
Overpriced!!! Do not rent
Pros: Car was clean
Cons: Was supposed to 450 USD plus insurance of 100 USD. Charged me multiple fees and even 2 extra hours for a total over 1200 USD for 11 days for a Camry!! That’s just ridiculous!!
review from
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3.2
Will never use again
Pros: We called to let them know our flight was delayed. To come to find out the car was reserved not at the airport like I requested, (I selected Fayettville Airport), but it was reserved one town over in the middle of nowhere, we had to take a $45 Cab, got there as they were closing, the lady said we had to have the ful coverage insurance that was an add-on of $32 a day, we were there for my Mother-in-law's funeral a d the car rental was one of the horrific experiences in traveling we have ever had. Just mad a hard time harder.
Cons: We called to let them know our flight was delayed. To come to find out the car was reserved not at the airport like I requested, but one town over in the middle of nowhere, we had to take a $45 Cab, got there as they were closing, the lady said we had to have the ful coverage insurance that was an add-on of $32 a day, we were there for my Mother-in-law's funeral a d the car rental was one of the horrific experiences in traveling we have ever had. Just mad a hard time harder....and the car died on us 3 times was not running well at all!
review from
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3.6
Cheap and dirty van
Pros: Tons of storage.
Cons: The van was dirty. When I called to let them know they offered to clean it but I was already home and didn't want to go back. I ended up cleaning it at home. It had chunks of mud inside the van. It looked like someone had taken the mini van off roaring. If I could give a zero for cleanliness, I would. The windshield was dirty and had chips in it. When I called they said it was from a hail storm. I get it, they can't control the storm. But they can fix the issue prior to renting out the car. Wipers were in terrible shape and there was no windshield washer fluid. Car handled poorly at highway speeds. Needs at minimum balance if not alignment. Tires are wearing abnormally and the van pulls to one side. The antenna on the radio didn't work. And despit stating it had satellite radio, it didn't. When I told the agent at return, he didn't really seem to care or want to remedy it. They did give me $50 credit for cleaning the van. I will not rent from Hertz again.
review from
Other suppliers in Bentonville scored
Where can I find Hertz car rentals in Bentonville?
507 Sw 14th Street, Hertz car rentals
Address
507 Sw 14th StreetPhone
+1 479 254 6886Top Tips For Renting a Car from Hertz in Bentonville
- 25% of our users found rental cars from Hertz in Bentonville for $32 or less
- Book your rental car from Bentonville in Hertz at least 1 day before your trip in order to get a below-average price
- Mini rental cars from Hertz in Bentonville are around 61% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Bentonville
How much does it cost to rent a car from Hertz in Bentonville?
On average a rental car from Hertz in Bentonville costs $75 per day.
What is the most popular rental car from Hertz in Bentonville?
Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Bentonville.
How many car rental locations does Hertz have in Bentonville?
Hertz has 3 rental locations in Bentonville. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: Northwest Arkansas Airport (XNA)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Northwest Arkansas Airport (XNA)?
Yes