Find reviews that mention:
6.0
Pros:They put the spinner knob on when I mentioned that I didn't need hand controls.Cons:Customer service I am still trying to figure out what the extra $109 charge is for and no one will tell me.Reviewed Apr 22 2021
review from![kayak]()
10.0
Pros:The staff was friendly and helpfulReviewed Mar 24 2021
review from![kayak]()
2.0
First day in business?Pros:I liked the gas mileage of the car.Cons:Agent at counter advised they did not have the full-size car I ordered, she had no idea of the different insurance coverages offered and what each one covered, told me to return the car with a gas receipt to prove I bought the gas that would be in the car, had to walk at least 1/4 mile to reach the car I rented, the rented car was dirty and had a service light on along with a low tire pressure light, I was advised there “may or may not” be someone there to receive my car upon return so I was to fill out the mileage, gas, condition report at drop off. I could go on but why bother, no more AVIS for me - very unprofessional.Reviewed Sep 13 2019
review from![cheapflights]()
6.0
Cons:The car smelled terrible like smoke. That’s not good when it’s 97 degrees out and you have to have windows closed with air on. It gave me a terrible headache.Reviewed Sep 7 2019
review from![kayak]()
4.8
Pros:Car rental staff was nice, the location can't be beat--just get off the down escalator right by Baggage Claim and there it is!Cons:Renters were at the mercy of whoever looked at the long list of reservations and did not authorize delivering more cars for rental until an SOS from the desk staff. Waited over an hour for cars to be available so they could rent them--NOT professional at all and very unhappy customers!Reviewed Jul 1 2019
review from![kayak]()
6.4
Pros:Fast customer service.Cons:Selection of cars.Reviewed May 30 2019
review from![kayak]()
10.0
Pros:ease of pick up and drop offCons:nothing!Reviewed May 2 2019
review from![kayak]()
8.8
Pros:Easy check in and drop off. Moved quickly out of airport at arrival and through checkout on departure.Cons:Directions at drop off could be displayed more prominently. Sign on stand at head of drop off lane, versus laying on floor. Posted at beginning of drop of lane versus at the head since parking is to fill available spaces which might just be taken up by the time you see the sign.Reviewed May 2 2019
review from![kayak]()
10.0
Pros:Super easy to drop off. Friendly too.Reviewed Mar 18 2019
review from![kayak]()
10.0
Pros:Convenience and trouble freeReviewed Sep 4 2018
review from![kayak]()
10.0
Very friendly and knowledgeable personnel at pick up and drop off.Pros:Girl at pick up very costumer focused and helpful. When we dropped off the car we left our mini pad in o e if the compartments. I rang after the fact and lady came all the way round to where we were at the other side of the airport and returned it. Really good service. I switched to Avis after a v poor experience with another provider and will be using them again.Reviewed Apr 7 2018
review from![kayak]()
2.0
Pros:Was not able to get my rental through Avis, very poor service.Reviewed Jun 1 2017
review from![kayak]()