6.0
Overcharged from what my Hotwire agreement was.Reviewed Mar 25 2023
review from![kayak]()
8.0
Smooth, fast pick up and drop offReviewed Sep 16 2022
review from![kayak]()
8.0
It drove perfectly, but needed to clean outside of car.Reviewed Aug 22 2022
review from![kayak]()
8.0
Pick up and drop off was good. But trying to communicate with Avis call center was the worst. Of 4 or 5 reps I talked with, their english language was terrible and, with 2 exceptions, they didn't do what they said they would do. VERY frustratingReviewed Jul 12 2022
review from![kayak]()
8.0
Oh GodReviewed May 3 2022
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2.0
They allowed a reservation to be made but had no cars available and none available for a one way tripReviewed Apr 5 2022
review from![kayak]()
6.0
First car they put me in had check engine light and raft of electrical faults. Second car was a KIA Sportage . Ok on the good it was quiet and drove well. On the bad the seat was not very comfortable.Reviewed Jan 23 2022
review from![kayak]()
2.0
Was not informed beforehand that the return site I requested was closed. Charged for an extra day because I could not return the car on time. Will never give my business to Avis again.Reviewed Dec 2 2021
review from![cheapflights]()
6.0
Pros:They put the spinner knob on when I mentioned that I didn't need hand controls.Cons:Customer service I am still trying to figure out what the extra $109 charge is for and no one will tell me.Reviewed Apr 22 2021
review from![kayak]()
10.0
Pros:The staff was friendly and helpfulReviewed Mar 24 2021
review from![kayak]()
2.0
First day in business?Pros:I liked the gas mileage of the car.Cons:Agent at counter advised they did not have the full-size car I ordered, she had no idea of the different insurance coverages offered and what each one covered, told me to return the car with a gas receipt to prove I bought the gas that would be in the car, had to walk at least 1/4 mile to reach the car I rented, the rented car was dirty and had a service light on along with a low tire pressure light, I was advised there “may or may not” be someone there to receive my car upon return so I was to fill out the mileage, gas, condition report at drop off. I could go on but why bother, no more AVIS for me - very unprofessional.Reviewed Sep 13 2019
review from![cheapflights]()
6.0
Cons:The car smelled terrible like smoke. That’s not good when it’s 97 degrees out and you have to have windows closed with air on. It gave me a terrible headache.Reviewed Sep 7 2019
review from![kayak]()